I hire accent glass for new shower enclosure. It was the wrong cut and techs caused damages from front door to upstairs master bathroom. Accent took responsibility the first time and ordered new glass and their insurance paid for damages- awesome. Same techs came to install new glass but put dirty/heavy tools all over my new vanity. Tools fell-scuff walls and floor damages from corner of glass( nicks,scuffs, and some indentations). Not a big deal at first. I ordered a glass door( they are competitive on prices) for another bathroom. Same techs show up, I told them about the second install damages and asked them to be careful and not place tools on vanity again and put something underneath their tools and glass on the floor. I see the final result, door looks nice but yet they damaged my tiles in the process. They claimed it was already there and I showed them pics the same day of chips/ debris I found while cleaning up after techs. Now accent glass accused me of lying and will not take responsibility for there techs or damages. I will not use them again. I Don't recommend read more

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What a shame some one can put a one star review on here regarding ridiculousness and things that have ZERO SCIENTIFIC BASIS WHATSOEVER. I do understand in this world there must always be those that never question any directive no matter how ridiculous and destructive it is. Okay onto the review. Used this business probably 10 times in last 10 years. They are great and do an awesome job at a great price. I will continue to do business here. Thanks Accent Glass for being fair and level headed. See you soon. read more

I've had installs of high quality mirrors from Accent Glass for several years. Their pricing is fair and they do high quality work.

Waited over a week for just a quote for 3 mirrors replacements for two small drawers only for them to triple the price the very next day then immediately fix the drawers at the new inflated price. Very unprofessional, I should've known better than to walk out without an initial quote. It screams desperate and low on cash to scam a customer for mediocre work. Good luck. read more

So one of my favorite things is rummaging around thrift shops, etc. For years I've always found old picture frames and thought about inserting a mirror into them but figured the costs were going to be crazy and also didn't really know of any place to take it that I could trust to do it. Accent Glass took care of both of those issues. I found an old frame and a rather large one at that. I took my own mirror in so I saved quite a bit of money but still figured the labor to cut it to size and place was going to be expensive. I was amazed at the affordability of Accent Glass. The only reason I didn't provide four stars was the mismanagement of the timing and not updating the customer (me) as to the fact it wasn't ready when they said it would be. read more

Just moved to Charlotte from Hawaii, and we have worked with many local business in a very short period of time. Couldn't have had a better interaction than what I experienced with Accent Glass. You're made to feel welcome, like family, the minute you walk in the door. Economically priced, impeccable craftsmanship, completed ahead of schedule, and made sure they had met our expectations. This is a place you can trust to do the right thing. They take pride in their work and have good prices. We're so glad we found them and will continue to employ their services!!!!! read more

When I first called they didn't have any available technicians and were totally honest that it would take longer than usual. When finally available they came and did great work. read more

Very pleasant to deal with. Got mirror made for an existing medicine cabinet and and it turned out perfect! Wrapped it well for transport and they loaded it in the car for me. Price was great! Will be going back for any other glass/mirror needs. read more

Before leaving NY I tried to have a piece of glass made for a lamp I wanted to gift. I was told it would take 2 days. As a result I found the piece ready made online and asked for them to ship it to my final destination in NC. While at the airport, I found out that a key piece to the vintage lamp would not make it to Charlotte on time. I called Accent Glass and asked if they could make me one. They were very accommodating and assured me it would be ready for me by when I landed in NC. Sure enough I received a call, just as we landed, that it was ready. I was able to pick it up, complete the lamp and gift it. All I can say is that for my situation they were easy to communicate with, hey made piece correctly and their price was 30% less than the one I ordered. I intend to use them again. read more

I was given their contact info from Blackhawk Hardware. I received great service and my order was completed one day in advance of when they thought it would be complete. Very friendly staff and the shop has cute little dogs in it. Very pleasant experience and ill be back again. read more

These guys are not easy to deal with. Scheduling is hard. Getting them to show up on time after its scheduled has proven problematic. They installed glass doors on two different showers that had sweeps underneath that could not stop water from running out. read more

I have been using Accent glass for many years now. I have always found them to be very friendly and professional. Not to mention there is usually a dog or two laying around on the office side of the door. They have always given me a quick turnaround on orders and in over 10 years of using them professionally I have never had even a small problem with anything they have done read more

I have had nothing but easy interactions with these great folks for several years now. I have a small business and we need mirror and glass pretty frequently, they always are quick, friendly and their prices are the best I know of in Charlotte. I'm not sure what happened on the other reviews but I love these guys and use them all of the time. read more

I recently needed some glass cut to replace some shelves in a display cabinet. The staff here was super friendly on the phone, even called me back to confirm which direction the shelves had to be inserted. My order was ready several days of ahead of schedule despite the busy Thanksgiving weekend. When I went to pick it up, the office was inhabited by adorable dogs that helped maintain a friendly family-like atmosphere. If I need custom glass cut again, I know who I'm going to call! read more

Accent Glass has cut two large pieces of glass for me to cover my bedroom dressers. The dressers had an odd shape so they gave me some brown paper to make a tracing. Everything came out great! Very precise and quick. The staff is very friendly too!! A++ read more

I was referred to Accent Glass by a friend who owns a cabinet company. They were very helpful in the selection of materials and design of our frameless shower. The work was done on time and the quality of the work was exceptional. read more