We moved from Austin Texas, to Del Valle Texas. We were mislead by the quote we were given. We went over item by item over the phone what we had to move. When they arrived, we walked the house again and were given additional charges that were not originally quoted or mentioned. In addition, a glass desk was broken during moving which they had charged us to break down; however they did not break it down and as a result was broken. We had an area rug which we did not want to take and one of the movers said he would like to keep it which was fine, but we were charged for that rug as well. They also broke down one of our beds and left the hardware at the old house and charge us for to put it together but it was not put together. We had a patio umbrella we were quoted to move and come to find out there was a separate charge for the umbrella itself and the base and the base was left at the house, but we were charged. There were more issues.... All I can say is that this was a very poor experience and I would not recommend this company to anyone. read more

Let me start by saying the people that actually did the moving of my furniture were excellent. They did a great job. My beef is with the owner and the owner's wife. She called me two times before the move to confirm the move and both times she gave me the wrong dates. When I corrected her, she proceeded to tell her husband that I was being unreasonable and bitchy. He called me and proceeded to tell me (two days before my move) that I could just go find another mover and that he didn't like my attitude. All I questioned was why the wife kept confirming the wrong day and how I was nervous that they wouldn't show up on the right day. He was hostile, abrasive and certainly not customer friendly. It really was too late for me to find another mover so I had to suck it up and "make nice" with this rude owner. Joshua was one of my movers too and he was great. The owner tacked on additional costs for hotels but these guys stayed in their truck and said they just get a percentage of the move. This was an out of area move and wasn't cheap. To this day the owner has not called and apologized for his lack of customer service discussion with me or calling be a bitch. I would never use them again but I'd try and find Joshua and hire him on the side. He was a bright light in an otherwise dim experience. read more

Terrible service. Was told noon, and they arrived at 6:30 pm. If you're looking for movers who are reliable APACHE MOVING is definitely not an option. Seek out another company, it'll save you $$ and time. read more

Cameron, Justin and Chris were so efficient, fast, and courteous, I was amazed at the ability of these guys. They had 2 pick-ups and the move - in house had stairs. They did it all in 4 hours flat! These guys were so impressive! Definitely use them! read more

I called and confirmed a day and time for these guys to come and move my stuff out of my apartment and into a storage unit. They were supposed to come between 2-5, but didn't show up. Didn't even call. Not until 7 pm, when the mover told me he "didn't see me on the schedule." I rescheduled to the next day, and they were 30 minutes late, unsurprisingly. Luckily they were quick and friendly, and I got a $20 (not enough in my opinion for wasting my time) but this place seems poorly organized. Will not be using them again when I move out of the storage unit. read more

Looking for a mover, these guys will do it but if furniture breaks, they might not fix it. That's what happened to me. Read some of the filtered reviews. read more

Used Apache to move from Austin to Houston back in May. I did all of my own packing and covering my furniture with pads and cushioning material. The guys that did the move (don't remember their names) were FAST and courteous. PROS: Competitively priced compared to other services. Fast loading and fast move to Houston. Customer service at the main office is top notch, they're very responsive. CONS: Due to their expediency the guys were not as careful as they could have been. A desk got a nice big scratch because the guys were loading and unloading as quickly as possible(happened during unloading with a dolly). I believe I avoided more damage because I packed and protected my furniture very thoroughly. Overall though, I would definitely recommend and would use them again. read more

Terrible. Over an hour late from the scheduled time that they gave me. Was only moving a few pieces of furniture. After leaving the first location it took them 2 hours to show up to the drop off location. Just across town. Over 4.5 hours for moving a few pieces of furniture 30 minutes away. They're rate was only 20 dollars less then another company... I wish I would of gone with someone else. read more

Dustin and Barrett were great! They worked quickly and efficiently, without sacrificing quality and care. I sell new homes and would continue to recommend them to all of my homeowners! My only reason for four stars is that they went a bit over on their estimated time of arrival, and only called once, not on the way. Other than that they were great! read more

Prior to moving from the Austin area to east of Houston, we did plenty of review reading and met with 6 different moving companies for a walk through. The reviews weren't super helpful as there were great reviews and awful reviews for each company. Some bad reviews came with cool pics of bad and unnecessary damage to clients items. Scary. After 6 walk throughs the decision was down to two companies. We had decided to pack ourselves except for items that hung on our walls, tv's, computers and monitors. Both companies came in with similar competitive pricing, however one would require we rent a truck in addition to theirs in order to keep the price down. We decided to go with Apache. Great decision. From the walk through with Terry the owner, the phone calls with silly questions I had for the office, the actual moving to the final check to make sure the trailer was empty, we had an incredible experience. Donavynn, Noe and Joey were a great team. Dare I say Dream Team?? They were for us! Each extremely polite. Each careful with our items. Really treating them like their own it seemed. They worked so very hard and utilized their time wisely. I'm pretty sure we ran them ragged on loading day. Then came the next day unloaded. Not one thing was damaged. Nothing. The price came back right on with our quote too. I would hire Apache (if we were guaranteed the Dream Team) again without hesitation. Sometimes the best deal is the best overall too! Thank you guys. You made our move a lot more tolerable! Thanks, The Mixons read more

I am giving Apache two stars because our first move with them back in 2013 was excellent; however, the move in August 2014 deserves zero stars. This is based on the movers themselves and not the administrative staff. They were very helpful and professional for both moves. The reason for the late review is because we just moved our entire household out of storage yesterday, so I didn't get to see all the damaged items. Unfortunately, I had to work the day of our move, so my wife "supervised" the move. By the time I got off work, the guys were almost finished packing the storage unit. It didn't look like anything was covered or wrapped. Hard plastic and metal boxes were stacked on wooden tables and shelves. There were glass tops all over the place with no wrapping or covering for protection. I watched one guy slam a box into my 55 inch flat screen and said "oops I'm sorry." I was somewhat in disbelief based on my previous experience and the fact that my wife went to high school with one of the movers. This was the first time ever that I didn't tip the movers. Fast forward to yesterday, glass was chipped, legs broken on tables, scratches on pretty much everything that was wooden. I haven't plugged my tv in yet, but I sure hope it works. I do not plan to file a claim since it's been a. Few months since they moved me. Plus, I doubt I even have receipts for most of the stuff anymore. I am just washing my hands of the whole thing, and I will not use them again. The owner and administrative staff are a joy, but the people they hire are less than desirable. Sorry guys. read more

This is my experience: I was contacted by James via a website I had selected via signing my lease. James made a record of my items and I put $100 deposit down. I did add more items to the quote before moving, I also took off items. They called me at the delievery time and said they had not left and we're waiting on one more quy, this was fine. They were 2 hours late, still okay. Day before I moved my apartment was switched from 3 floor to 2nd floor, thought this would change the price as they said it cost more for the 3rd floor but apparently not? Ok. Then they did nickle in dime me for a few extra pieces ...okay $200 more, no proablem. This is where it really became not okay! Maybe because my quote was by the item and not hour, they were incrediably careless! They litterly were running into walls! They broke my media console(which was my grandfather's), a chunk of my footboard as well as the wall, wow! 4 large black marks on my dining chairs, and almost all of my great grandmother's China!. You might be thinking maybe she didn't pack the china well. All bubble wrapped then wrapped in newspaper and in a plastic locked tub. They managed to break all but 5 pieces. Look I'm not a monetary person but some of these things had sentimental value. I emailed James soon after and asked how to submit a claim. Thought he had been quick to respond before .... Now not a word. I emailed two more times asking for help in this matter... Nothing. This company just wants your money, does not care about your items and will not allow you to make a claim if there is damage. Yes they were a decent price but beware of what you pay for. The guys themselves were very friendly and seemed hard working, just careless. I would urge you to look for another company. I have already talked to my apartment about no longer permoting them. After showing then the pictures they will no longer advertise them. James, if you reach out to me and make this right. I will be happy to update review. Please, consider another company. read more

I'm hard-pressed to leave a decent rating, but timeliness is just as important as quality of the service to me. I used Apache movers a couple weeks ago and will never use them again. I recommend you don't even consider them as well. I was given a timeslot of 2-5 pm. Great, I can take the afternoon off from work and wait for the movers to show up. I requested a call an hour before arrival. Got a call at 445 saying they were running behind. Mike, my mover, didn't even know what time it was and said he just moves people from 630 AM till late at night. I asked when he would be there, I was told two hours, so around 7/715. I get a call at 7 pm saying they're finishing up and should be at my place within 30 minutes, so 745 pm ish. On comes 830, I call the apache moving office, voicemail, call the number back that had been calling me - Mike, get voicemail, leave one. At this point, I feel like I've been abandoned and would need to take another day off from work and find movers. I get a call at 915 saying they're going to head to me now. They show up this time, finally around 930. Note, I only had two objects that were way too big and too heavy for me to move myself, and I was just going down the hall. Simplest move ever. Took them ~15 mins to do. So they did eventually show up, 4-5 hours after the promised window and took $30 off my bill. Mike and his partner were nice, but that doesn't make up for being so late. tl;dr, movers showed up 4-5 hours late, I care the same about timeliness as I do quality, don't use apache movers. read more

Sean H and Marc C did a fantastic job with my move. They were on time and courteous. They were fast antook great care with my items. I will definitely use their services again. Thanks guys! read more

I would definitely use apache moving again. James E. and Justin were awesome...courteous..one time..and very professional

So I was extremely nervous about moving- however my fears were quickly resolved. These guys arrived early, hustled and ran-literally. They moved my all my stuff from south to north Austin in less than two hours. Nice, polite, and efficient and the best quote I found. I will DEFINITELY hire them again! read more

Mario and Adam (Bubbles?) helped us out with a last minute move that ended up being late evening on a weeknight. We couldn't believe how fast they were despite already having worked a full day. They were in a good mood, super polite, and careful and fast. Great experience. read more

If you're looking for a moving company Apache is definitely the company to use. This is our second time using Apache and they've always come through with care and dedication to our furniture. Definitely want thank Anthony and Brian for their hard work (and I mean it too). I had a difficult entrance to my apartment (couch wouldn't fit through the door). So the owner Terry came out and him and his crew came up with a plan to bring couch up through my balcony and they got done with no damage to the balcony or my couch. Thanks again gentleman! read more

They never arrived for a confirmed move! I scheduled a move a week in advance with the manager over the phone and through email. I was contacted by them the day before to confirm their time of arrival. One hour into their arrival time on the day of the move, I received a call from them asking if I had ever scheduled my move! I told them that was waiting for them and the employee (Randall) acted surprised and embarrassed and said that my name sounded familiar. He said he would call the truck and call me back. When he called back he said that they were very behind schedule and would not arrive until 6:00-6:30p.m. At 7:00p.m. I had not heard from them and their office was closed so I could not reach anyone. At 7:15p.m. Randall called me and apologized and said that they were still running behind, but he would call me the next morning at 9:00a.m. At 9:30a.m. on May 28th I hadn't heard anything, so I called their office. I spoke with the manager, Terry Oliver, and he said that he wasn't aware that my move had not been completed the day before, but they would fit me in that day. They never showed-up and I never heard back from them. This was completely unacceptable and unprofessional. I had to scramble to try to find a mover to replace them since I had to be out in three days. It was also the end of the month so most moving companies were already booked through the weekend. I was fortunate that I had an extra day, otherwise this would have resulted in further complications and costs. read more

What a nightmare! My move was scheduled for Friday (I even took off work!), received a call mid-morning, they said the truck broke down en route! They will call me when they get a mobile mechanic out. Never received a follow-up call, I waited a few hours and then called them. They inform me that they will not be able to do the job, I asked for first thing the next AM, they say they are all booked and would try to fit me in! Anyway, they found time for me in the afternoon the next day "sometime around 3 or 4" never heard from them again until 7:00 PM!!!!! the driver calls to let me know that they are on their way. Needless to say, I told them to forget it!!! who the heck wants to move at night?! not me!!! To this day, I have not heard from them with an apology or anything. Very unprofessional!!! DO NOT USE THIS COMPANY UNLESS YOU LIKE BEING STOOD-UP!!! read more

Do not use! They charged more than the quote!! They did not move everything. We had to make 3 more trips from Boerne to Austin to get what they left behind. They were in too big of a hurry! They didn't move clothes, boxes without a lid and did not tell how they wanted everything before hand. There were closed tubs in the closet the left behind etc.... They left before an inspection to see if they got everything. read more

I used this company for my move in early 2013. I moved my things from the 2nd floor in my parents' home, to a 3rd floor apartment. I had less than 10 pieces to move, including furniture and a few boxes. But, I did move over 45 minutes away. It cost me about $300, which I didnt find to be completely unreasonable considering the distance and the fact that I was going from one upper floor to another. However, when we arrived at my new apartment, and they had unloaded everything, my dresser was chipped and broken. All of the tracks are messed up, none of the drawers are usable and they are also lopsided. When I mentioned this to one of the guys, he just said "I dont know what happened to it." (I believe it broke when he dragged it up the stairs on the dolly by himself, without help from the other guy that was there.) It was late, and I was tired, so I just let it be. When I went to pay, they conveniently didn't have any change and I ended up "tipping" somewhere along the lines of $27 or so. Maybe it's just me, but I think if you are in a business that accepts cash, you should be able to provide your customers with change. Especially if, when you called earlier in the day to confirm my appointment, I let you know that I would be paying cash. All-in-all, I'd only recommend them if you are looking for something quick and relatively inexpensive. No promises that they're going to take care of your things, or hold themselves accountable for it. Also, be prepared to "tip" if you're paying cash. read more

I went to their website and filled out for a moving quote. The quote fit my budget so I scheduled the move for Wed. morning between 8 and 8:30 am, since we closed on Fri. They called and rescheduled for Thurs. at the same time in the morning. Come Thurs morning finally around 9:30 am they show with a trailer that was way too small. Spoke with the owner Terry on the phone and he said the price would go from $1400. to a max of $1700. due to the amount of stuff and needing the larger trailer. 2 movers left to go get the trailer while one stayed behind to help me move my furniture and boxes to the driveway to have ready for the trailer. They finally returned around noon. When they returned they said the boss had decided to now charge $2245. but that price was an estimate and could change as they load the truck. By this time I was getting upset and asked to talk to the boss again. They finally got Terry on the phone again and I told him we needed an exact quote before loading, his price had gone up over $800. and was not firm yet. He said we had 250 to 300 boxes and they would be $1.00 each on top of the $2245. ( we ended up having only 162 boxes. We have video, audio, and photos to prove the facts. I told Terry, you have my hands tied and I will pay what ever you wish, I just have to get moved or be sued by the buyer that was moving in tomorrow. I told him I will let everyone know what he does to his clients by designing a website and witting reviews. He stated he had this same issue before and was going to refuse to move me. He then instructed his guys that the move was off. He said he would have them put my stuff back in the house. His guys said they needed to call him and see and went to the truck to do so... started the truck and drove off. Leaving an elderly couple and my disabled wife with half their home in the driveway. THIS IS THE WORST COMPANY YOU COULD EVER IMAGINE... DO NOT EVEN CONSIDER THEM FOR A MOVE. Website will be up soon and will include litigation updates.I will not quit until they are out of business... www.apachemovingaustin.com Check out http://www.citysearch.com/profile/41876171/cedar_park_tx/apache_moving_storage.html for the same type story over and over again.... Professional con artist..... They do this to everyone. read more

Mario and Lawerance we're the awesome pair that did our move last weekend. They made this move a snap. They were fast, friendly and kept everyone rolling with their jokes. The only improvement would be scheduling. The office called the day before to confirm that they would be at the house at 8, when I called to check at 8:15 that morning the office said, they were on their way. End of story, they arrived at 9 because of the hour drive from their home office in Leander. Great company to do business with, they delivered everything as promised in great condition. read more

James and Brent handled the delivery of my cabinets. They moved fast but we're always very careful. I recommend.

I can't say enough good things about Scott and Brice. They were diligent and careful with all of our furniture, as well as very fast! Scott walked through with me and wrote down every item they were taking and our final bill actually came out substantially lower than expected because we had moved a few big ticket items ourselves. We were on the fence about getting movers but I am so happy we chose to go with this company. Thanks so much. read more

Seriously some the best movers in town. They hustle, so be ready to rock when they get there. They were upfront and honest about costs and time. I'll continue to use them in the future. read more

Eddie and Scott rock. Responsible, fast, efficient, polite beyond the norm for these days!! The were sweet as can be and did a great, awesome, quick job. I highly recommend this company. read more

I too chose Apache Moving after getting quotes and they were the cheapest, but that is after a 20% discount that they DO NOT extend to anything extra. The drivers are paid by the amount of the move and therefore charge an outrageous amount for anything extra. The entire move was $800.00 and the extras were $400.00. The owner is a big, loud bully of a man that basically laughed at me also. The driver double charged me for items that were in the original quote. They moved and charged me for empty boxes and items that were in shoe boxes. There were things on the original quote that they did not do or did not move and did not give me credit. DO NOT get fooled by their CHEAPEST QUOTE SCAM. That is just to hook you. This company is dishonest and there is no recourse, because the owner is the dishonest person who passes it on to his employees. You cannot win. Be smart cheapest is not always the best bargain. read more

Movers: Sammy, John, Eddie , (and later for the addt'l things, Scott): thanks very much. They worked very hard, professional, fast, courteous, and NOTHTING damaged. I had a high end piano and furniture. GREAT JOB! Why I did not give the fifth star : The original moving assessment was way under assessed in price and timing of the move. Only 3 men were sent out to move a 8,400 sq ft home. 2 weeks prior, a walk through assessment was done and I was told the move would be completed in 2 days. It took four. It took 3 men working until very late each night, (except the 4th) and once an additional mover came to help at around 10pm on the 2nd night.. It put me in an out-of-contract situation with the new owners. Since I had to leave town on day 3, I couldn't be there to direct movers and show them where things go. They did give me a free 2-hour time, where Sammy and Scott came back to move things where they belonged. Much appreciated. The cost assessment: The original assessment was approx. $3,200. This jumped up to $4,200 after they realized they needed a smaller truck to do many runs vs a larger truck. I understand this and it is ok. Then after the move, $4,200 turned into over $5,000 - (Why? extra boxes? I still do not have a receipt ...) and there were not enough men to move the grand piano upstairs. (5 days later I hired Cobra Piano movers for $250 to have 5 men move it upstairs ) Summary: I realize this was a big move. Kudos to the movers! Improvement needed on assessments in move time, nr of men to do the job, and price assessment. read more

Overall pleased with the service that I received from James & Ronnie. They were timely & swift, did less talking and more moving. I will definitely use their services again. read more

Friendly, professional, were even able to fit our move in on short notice. Great communication, careful with our items, highly recommend and would absolutely use them again! read more

Looking for a moving company can be pretty hectic. After a little research I chose Apache because they've been in Austin for a while. These guys are fast! They moved all of my boxes and furniture in two hours. I only wish I would've paid by the hour instead of making an inventory list. If you don't have an enormous amount of stuff to move choose to pay by the hour. read more

We helped our daughter move today from Austin and we could not have been more impressed with the two movers from Apache Moving & Storage, Sean and Chris R. These two gentlemen went nonstop from 9:30 this am until 7pm and were master puzzle experts fitting the apartment into a 10'x10' storage unit. It is very obvious why their reputation is so high on the sites visited when deciding on hiring Apache. Sean and Chris were simply amazing. read more

We worked with Terry for a quote and the scheduling our move date which was on a very short time line. For the move, we had the opportunity to work with Randy and Dustin. They were on time, professional, courteous and respectful of our household items. We would definitely recommend Apache and use them again if the opportunity rises. read more

On May 20th I had Apache Moving and Storage move my household goods for me. When the move was complete, I presented a coupon for 20% off my entire move that was personally sent to me by Matt (Operations Manager). I was told that they would not honor the coupon. I was given only 10% off of the move instead of the 20%. The reason Matt told me he could not honor the coupon was because a line of text had been removed for a short period of time. I explained that the coupon did not have any restrications on it. None the less, he said no, he would not honor his own coupon. The drivers were told that they could not leave without payment for the 10% and nothing more. I wrote to Matt the next day and expressed my dissatisfaction. These were his exact words. "We apologize for any confusion yesterday. Our 20% Discount Coupon Special does exclude hourly rates. However, recent work being done on our website had caused a line of text to be removed for a short time. We understand how frustrating this might have seemed to you and apologize again for any confusion. We appreciate you bringing this to our attention. Thank you so much for your business and we hope to see you in the future." For that simple reason, I can not recommend nor will I use this company again. If a company can not stand behind what they personally send to the consumer, I can not do any more business with them. read more

I moved from Austin to San Antonio and Apache Movers offered the best quote and were professional in every aspect. Eddie and Tim were awesome. They arrived on time, moved my items efficiently and with care. They were friendly, quick, upbeat and cared about what they were doing. If I were to move again, I would not hesitate to call Apache to book and schedule my move read more

I called Apache today again to move my furnitures into my storage. This the 3rd time I used this company. They are professional and awsome. They moved my fridge the first time, no dent, then I sold it to the person who bought my house, then they moved it back into the house. I have no complain they are careful, fast and polite I hoping that this move will be smooth also so I can them another thumbs up. I wished I remembered the names of those guys. Each time was different guys, whoever they are,, thank you. read more

I was in search for an affordable moving company with good reviews. Apache Moving did not disappoint and far exceeded all expectations. Melinda provided a fair and accurate quote with a quick response to my request. Scott, Dustin and Victor did an outstanding job moving our property quickly and without damage. I am very happy with the service provided. read more

Matt and Sammy showed up early in the day with such great attitudes I knew they were going to make the move as easy as possible for me. It was a big job, they went above and beyond, handled everything beautifully - and even had a sense of humor. Many many thanks! read more