They responded to my service request promptly. They communicated very well through my request…read more They provided a flat rate fee of $120 for my junk removal i have been needing for quite some time out of my garage. I had some old scrap wood and pallets to get rid of along with an old twin metal bed frame that was bent. I have used these guys in the past for broken TVs and they have always provided a delightful customer experience. You have the options of leaving stuff out on the curb but I couldn't do that because of my HOA. Also, last time I had left a desk that someone snatched up from the curb. So I didn't want to waste their time again. Their technology use is pretty awesome and respectfully as a IT guy I appreciate how it makes billing simple and easy. You cannot go wrong with this company hauling your junk for you. It saves you time and effort than doing it yourself and paying for the fees at the landfill. I highly recommend using them from my own personal experience.

Fast service, and very communicative. Needed to get rid of three reclining couches and one of them…read morewas upstairs. The crew came, was very professional and got rid of the couches in a hurry. They were running a little behind schedule, but called me during my window to let me know of the delay. Great company would absolutely hire again for Junk removal.

Alec from zilker junk removal was fantastic! He replied to my project post so quickly and came out…read moreto give me an estimate the next day, and even handled it right then! He beat other estimates and was still reasonable, so I knew he understood what I wanted done. I appreciate he asked me to double check a few pavers before he hauled them off and I really appreciate the care he took to do the job right. I'm so happy with this service and will hire him again the next time I have junk to remove!!

Great job and super professional. Actually needed two different days of junk removal and pricing…read morewas reasonable overall...

Moving is very stressful. I was on a time crunch and did not get to check and make everything was…read moreremoved. When I returned to the house latter there were items that should have been hauled away. 3 emails later and still no call to address this. This is horrible customer service and I will never use this service again! I think they are way overpriced and I wish I had more time to shop around. Now I am getting untruths for example: I have not heard from anyone except this email, no one called and no one was home for them to return. Hi Dave, I have been informed that the truck team returned yesterday to collect the missed items. Was there anything else that occurred that requires attention? Please let me know how I may assist further. Kindest Regards, Sandra - Customer Loyalty & Retention Team --------------- Original Message Sent: 1/30/2026, 1:13 PM To: customer.experience@1800gotjunk.com Subject: Re: Follow Up- Opportunity ID 18011875/ Case ID 371291 It is now 3:10pm with no call. This is horrible customer service. Dave Robinson Sent from my iPhone On Jan 30, 2026, at 8:38?AM, customer.experience@1800gotjunk.com wrote: ? Hi Dave, Thank you for letting me know. I have left the local team a message to call you asap. If you have any further questions or concerns, please feel free to simply reply to this email. Kindest Regards, Sandra - Customer Loyalty & Retention Team --------------- Original Message --------------- Sent: 1/29/2026, 4:15 PM I have not heard from anyone. I think this is poor customer service. Dave Robinson Sent from my iPhone On Jan 29, 2026, at 2:30?PM, customer.experience@1800gotjunk.com wrote: ? Hi David, We've received your concerns regarding your appointment with us, and apologize for any inconvenience. The local franchise management has been notified and someone will be following up with you shortly. If you have any further questions or details to add, please feel free to simply reply to this email. Kindest Regards, Sandra - Customer Loyalty & Retention Team

In theory this would be a great service but something about my personal experience made me feel…read moreuneasy about it. I was downsizing to a 1 bedroom apartment and decided to get rid of a cheap couch that I got off of Amazon. It wasn't heavy at all and besides the base it was cushions.. I wanted to get a quote over the phone to get an idea if it would be in a doable range but when I reached out I was advised that they don't do that but that they come to you, assess what you need gone and will provide a quote. They advised that if you don't like the price then you can just let their reps know and they'd go on their way. The two gentleman that came to the house were friendly. I showed them the couch and they looked it over. They had a folder with prices and other info so they pulled thst out and advised about their fees and that I wouldn't need to pay environmental fees, etc. They said they charge based on how my space the items will take up on their truck (or something like that). They said the items size was comparable to a refrigerator so it would be $300ish (can't recall how much exactly). I was completely flabbergasted. The cost of trashing it would be a little less than what I paid for it new on Amazon! I was shocked and told them that I was not willing to pay that and I was sorry to waste their time. I said that that's why I tried to get and idea of cost over the phone because I literally thought it would be around $50-60. They mumbled something to each other and began to negotiate by saying that they're not supposed to but that they could discount it and get it down to $125. I thought about it but still declined. I was determined that I'd figure out alternate arrangements. They then told me that they'd call their boss to see if they could bring the cost down any more so they proceeded to walk outside to make the call. I stood there soo uncomfortablw because it felt weird like they get a commission or something by the way they were trying to negotiate the pricing. Shortly after, I walked outside and told them that unfortunately I was no longer interested in using their services. They looked disappointed and a tad bit annoyed and said that their boss may call me (which he didn't). In my humble opinion and just based on my experience it came off a little like a scam so just a heads up if you decide to try to use their services.

I needed a car trailer to rent at the last minute and U-haul had no car trailer for rent! I reached…read moreout to Diamond D rental last Saturday night and they indicated when can I go pick it up on a Sunday afternoon! Great price and service!!

From the owner: Locally owned and operated. Car hauler and dump trailer rentals. Give us a call today!read more

I have used Junk King several times and have always been happy with the job they do. Today, Jay and…read moreNoel showed up to grab a few things that are too heavy for me. They were both very polite, extremely helpful, and got the job done quickly. I highly recommend. Thank you!

This was my second time using Junk King for junk removal at my office. We have recently experienced…read morea merger, so IT equipment and marketing material needed to be removed from the premises ASAP. I requested a quote and appointment, and in less than a day, received a phone call from Josh. We discussed pricing and what items needed to be removed. On Friday, Mike, Will, and Jeffrey arrived on time and, within a few hours, had two full offices empty. In fact, because I had two TVs still in the field, Josh came by personally the following Monday to pick them up. No one can beat their pricing or customer service! I won't use anyone else.

Thanks Andrew and Tom for coming out on short notice and helping me throw out a garage worth of…read morejunk. I appreciate the good communication and the hustle when you show up. It was also nice chatting with you while you were here. Glad to hear about your success and best of luck in the future. Thanks again.

Quick and painless. The guys came by, took a look at stuff, we made a deal and next thing I know…read moreit's gone. Friendly service and quick work. Def give them a call.

Friendly. Quick response and junk removal. Cleaned the area. Great value compared to other quote…read moreranges. And above all else, they delivered on their commitment and did it with smiles on their faces. Definitely recommend!!!

Smiley's made it super simple. Whereas other companies wanted me to send pics, do a walk through…read moreand then schedule to get the junk. Smileys just asked what was being removed, approximate size of larger items and asked if they were any hazardous materials. They arrived about an hour after the call and went right to it. Great price, fast service and no hassle, highly recommend.

Quick and afforable service. Good communication during the process. Very pleased and highly…read morerecommend.

Needed an old mattress hauled away. Super quick response (thank you, Liliana), the most competitive…read moreprice, quick follow-up and next day pick-up. What more could one ask for? :) They will be my first call for junk hauling. Thank you!

This team is amazing! Worked with me on my budget, incredibly kind and fast. They did an amazing…read morejob, highly recommend!

Alvarez take special care to do job right. Highly recommend them, proof is in their workread more

PickUp Haulers was fast, affordable, & provided excellent customer service. Do you need junk…read moreremoved from your property? Do yourself a favor and hire Chris & his crew. They helped us in a pinch and made it look effortless. Would absolutely hire them again.

I decided to check several hauling companies before settling on Pick Up Haulers. Chris was the…read moreonly company that actually had a verbal conversation with me so we would be on the same page . I had estimates from $200 to over 1K $$$ when I sent out a list of items I anticipated needed to be removed. One of the many things I liked about Pick Up Haulers is that they do their best to sort everything that they pick up and try to recycle it at the appropriate places instead of just taking it all to the landfill. They ended up spending more than a couple of hours lifting and carrying stuff out to their flatbed trailer /they also disassembled a trundle bed and were able to take it in the mattress to the truck . They determine their price based on the amount of space (? Cubic feet )We ended up using about 3/4 of their space on their large flatbed trailer and the fee was just a little over $300. I felt that was very fair for the services provided. Texas in May isn't usually quite as hot & humid as the Friday we moved. I enjoyed Chris and the young man that was his employee. They were very respectful and understood our situation. I would definitely use them again and plan to whenever we decide to move!! One thing I will say is that after this experience I definitely feel that less. (much less.!!) is more! LOL