I will NEVER come back to this place! A friend recommended them as a competent & cheap place for hairstyling. Her entire family came here regularly and the stylist knew them by name. She does a good job, takes walk ins and WAS affordable.
She knows I live over 50 miles away. The front door says "No Appointments Necessary, Walk-ins Welcomed."
My first hair coloring and style was $55. It looked great and was affordable.
The next time I got it colored, it was again $55 for just the touch up.
I then decided to get the straight perm. The menu on the wall says "$99 and up."
I asked her what the price was for me (I have shoulder length hair) and she quoted me $99. My hair looked great. I loved it.
Then third time I went to get my hair colored, she surprised me at the register with a $75 price. When I asked why it went up, she said its what I've paid every time. She claimed I just didn't remember. I remembered and didn't come back for months.
The next time I came in for a hair coloring, I asked her in advance how much it would cost and she quoted me $55. She seemed irritated with me for asking and put the part in my hair in a different place than I asked. It was weird and awkward. It reminded me of Marie in "Everybody Loves Raymond" with the passive aggressive attitude she was having with me.
A few weeks later, I came in for another straight perm. I asked her the price... $99. I sat in the chair and there were zero other customers in there. She said she was too busy to do it and I'd have to come in another day and make an appointment. I was not happy.
I called in a few weeks later and tried to make an appointment. She said she was free and I didn't need an appointment.
I drove there and didn't ask the price - and it was another register surprise: $125. I asked her why it went up and she said I had paid that same amount last time. I always pay with cash. Her retort is always, "you just don't remember. Check your credit card statement. You'll see."
I didn't come back for a year. I decided to give her another chance and went in for another straight perm. I sat in the waiting area for 45 minutes before she acknowledged my presence. She then patted on the chair for me to hop in. I asked the price on the straight perm and she quoted me $175!!
I hopped out of the chair and said, "I can't afford that." She replied, "that's what you pay last time. You just don't remember." OMG! I replied that my memory was fine and that I'd never spend that much on hair - ever. She then says (not kidding), "I don't have time for you today. Maybe you come back and call in for appointment next time." Again, no customers were in there other than me.
That was the last straw. I headed out. She even followed me to the door and asked when I'd be back. Seriously? I informed her I would never return. She seemed unfazed.
I called my friend who had recommended this place to tell her what had transpired. She told me that her family had stopped going a year ago because she started that random pricing game with them as well.
This gal doesn't get it. Her appeal was her pricing. It was affordable. That's what had me making a 110 mile round trip to go here. Once she went psycho random on the pricing and her attitude went wonky, what would motivate me to return? She does nothing more spectacular than a thousand other stylists between her place and mine. read more
