I strongly urge anyone considering West Coast Roofing System (WCRS) and its owner, Adam, to think…read moretwice before hiring them. My experience has been nothing short of a nightmare and has resulted in thousands of dollars in damages, legal threats, and immense stress.
Adam and his team botched a sizable roofing job ($24K) by completely covering all the scuppers, which are critical for draining water from the roof. As a result, none of the 7 drain spouts worked, and during heavy rains in January and February of 2024, water overflowed the roof and flooded the building, pouring through windows, ceilings, and walls.
This led to $9,000 in water damage to multiple apartments--destroyed window frames, soaked ceilings in bathrooms and bedrooms, and extensive mold growth throughout the units. I had to relocate tenant at my own cost, treat for mold, got violation from city and face legal threats from those affected.
When I brought this to Adam's attention, he came to see the damage for himself during the storm, acknowledged the issue, but instead of taking responsibility, he suggested installing gutters--a completely absurd "solution" to the problem he created by blocking the roof drainage system. When I called a gutter company to give me a quote for gutter work, even they told me that flat roofs don't require gutter and they too mentioned the blocked downspouts.
I later had the roof inspected by an independent roofer who also confirmed that WCRS had sealed off the scuppers and that they were responsible for correcting it. I relayed this to Adam, and he flat-out denied any wrongdoing.
Later, my property management company again contacted Adam to revisit the issue. He showed up, and in a shocking turn of events, he fell off the roof and tried to grab onto electrical conduits and drain pipes while falling down and caused an additional $3,500 in damages--which, once again, I had to pay for. Even after all this, he continued to blame my stucco as the root of the issue, rather than taking ownership of the damage his crew had caused.
Eventually, he did fix the blocked scuppers, but then he cut off communication entirely. As of now, he has changed his phone number, office address, and is unreachable to avoid legal action from me--but I am pursuing it.
This has been one of the worst professional experiences I've ever had. If you're reading this, save yourself the risk, the cost, and the chaos. Adam and WCRS do not stand behind their work, cause property damage, and avoid accountability.
Do. Not. Hire. This. Company.