1. Annandale Watch & Clock

0

Annandale, VA

Annandale Watch & Clock

4.1 (48 reviews)
Closed • Closed

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Response time

3 hours

Response rate

100%

Services - Annandale Watch & Clock

Watch cleaning

Annandale Watch & Clock Photos

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Recommended Reviews - Annandale Watch & Clock

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Reviews With Photos

Before scratched

Took my watch in for a simple band adjustment got it back with two big scratches on the glass. I took photos the day before of how it was before taking it in but they denied scratching it and couldn't care less. If you care about your watch don't take it here

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4 months ago

Quick, friendly and attentive services. Will be my main location for my future watch repair needs.

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Photo of Dan G.
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2 months ago

Smooth, fast process to get new watch batteries. Great customer service and great prices too. I definitely recommend them!

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10 months ago

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9 months ago

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10 months ago

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6 months ago

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1 year ago

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1 year ago

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5 years ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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6 years ago

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2 years ago

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4 years ago

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7 years ago

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5 years ago

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3 years ago

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13 years ago

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8 years ago

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5 years ago

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6 years ago

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8 years ago

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4 years ago

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8 years ago

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14 years ago

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12 years ago

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8 years ago

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13 years ago

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6 years ago

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6 years ago

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Photo of Mr. E.
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9 years ago

Not very friendly and the repair prices are very high. Went based on other reviews but left disappointed

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7 years ago

Fast. Efficient. Nice folks. great quick work. They are very skilled with watches and repairs.

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Photo of Sue B.
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8 years ago

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11 years ago

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Review Highlights - Annandale Watch & Clock

“If I have future needs for watch repair or for a new watch, this is going to be my first choice.”

Mentioned in 3 reviews

Read more highlights

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iFixandRepair - Fairfax

iFixandRepair - Fairfax

(13 reviews)

Unbelievably Fast Service - Very Economical - Great Communication…read more Fast Response Fast Repair Highly Recommend

DO NOT GIVE THIS SHOP YOUR PHONE!!!…read more My girlfriend brought her iPhone 14 to this shop to have the battery replaced. The phone had always been kept in a case and, to her knowledge, had never been dropped or exposed to water. There was no crack on the phone when she brought it in. After picking up the phone, she noticed that the camera was not working properly and that the front camera appeared to have a smudge or obstruction. She returned to the shop the very next morning to report the issue. At that point, she also noticed a sharp crack on the top-right corner of the phone (attached image). This crack was not there when she brought the phone in, and the phone had remained in a hard shell case for the past 4 years. Naturally, she was very concerned about how the damage had appeared. What was especially concerning was that the shop never mentioned any crack or damage when she dropped off OR picked up the phone. When she called the next morning, one of the first questions she was asked was whether she had dropped the phone which was a weird question to ask before she even mentioned any of the issue. When she returned to the shop, they claimed that she had dropped the phone, cracked it, and then somehow exposed it to water, resulting in water damage. She did not drop the phone or expose it to water within such a small time frame. She also asked about documentation of the phone's condition when it was dropped off and was told that the shop does not take before-and-after photos. So there is no documentation from the shop showing that the crack or other damage was present before the repair. She brought the phone in for a battery replacement and immediately afterward had a non-working camera, a smudged front camera, and a new crack that was not there when she dropped the phone off. The fact that the shop did not document the phone's condition and did not disclose the crack when she picked it up is extremely concerning. She is now disputing the charge and possibly filing Consumer Complaint with Virginia AG because she does not believe the damage occurred before she brought the phone in. If you use this shop, I would strongly recommend taking detailed photos and videos of your phone--including all four corners, the screen, cameras, and back--before handing it over for any repair. Or better, just save yourself and your phone from any headache and avoid this place at all cost.

Sam's Clock Repair - Antique Mantel clock

Sam's Clock Repair

(16 reviews)

I'm embarrassed to admit hat we were negligent in caring for our inherited grandfather's…read moregrandfather clock. Haha. We moved it across country and didn't oil it at all for 6 years! Yes, that's dumb. We made an in home appointment with Sam who is friendly and respectful, wears shoe covers and a mask. He got right to work taking the works out and checking everything inside. Surprisingly the clock wasn't dirty but desperately needed oil. Delaying oiling it caused some minor wear on 2 gears. But he said it's not enough to need replacement or repair. I wouldn't have known the difference if he had said it did but he was honest. He oiled it, answered all my many questions as he worked and was done in 30 minutes. He asked if we would like to make an appointment for an oiling in 2 years! If you sign up for routine maintenance the price is discounted. And I need reminders! My friend had an appointment same day. Her clock needed some repairs but his estimate was way less than other clock repairs we've had done in the past. He is in great demand and has a few months wait for repairs to be completed but it'll be done right and with quality parts some of which he hand makes.

I had taken my clock movement to other shops before finding Sam and was disappointed that the…read moreissues were not resolved. As others have said, Sam is the consummate professional. He makes house calls and got my family's nearly 100 year old grandfather clock running superbly. He patiently explained every step of the process - from replacing parts to why the malfunction occurred. Cannot recommend Sam highly enough! Very fair prices as well!

Annandale Watch & Clock - watches - Updated October 2026

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