Great customer service is extremely respectful and helped guide me to what i wanted and made the vision come true overall a amazing store definitely would recommend coming here read more

I've recently started dabbling in more serious (and by mores serious I mean more expensive) watch collecting so I'm more apprehensive about my "DIY" strategy. Watch collecting is a very male dominated hobby so I have had good and bad experiences. I have to say this shop is Incredible! They provide exceptional quality and care and really talk to me like a human without "mansplaining." They have an amazing selection of jewelry as well. For a watch battery they might be able to take care of you right away. I would highly recommend to anyone who needs watch services! I'm bringing all of my friends here for their expert services! read more

Real Jewelers - Jewelry Near Me - Vienna, Virginia

I've had the pleasure of working with Mory multiple times over the past year, and he consistently impresses me with his extensive knowledge and kindness. When I got engaged and wanted to transform some additional jewels into a necklace, I immediately thought of him. Mory collaborated with me on the design, providing thoughtful recommendations that truly prioritized my vision without any pressure to upsell. You can tell he takes immense pride in his work. When he called to tell me my necklace was ready, I couldn't contain my excitement, I'm not sure who was more thrilled, him or me! Mory even went above and beyond: one of my older, cracked jewels couldn't be used, but he took the time to find a stunning emerald replacement for me. I cannot recommend Mory enough as a jeweler. With years of experience and a strong connection to the local community, he is the perfect choice if you're looking for exquisite jewelry or need someone creative to design a piece from your own stones. Mory at Real Jewelers is truly exceptional! read more

Real Jewelers - Diamond and emerald necklace made by Real Jewelers - Jewelry Near Me - Vienna, Virginia

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Amazing experience coming here. I walked in to replace a clasp on a chain-- they had the exact match for it in stock. It was fixed quickly and they even cleaned the piece for me. This business has an incredibly knowledgeable and passionate team. The jewelry and gemstones are some of the most beautiful I've ever seen. Thank you so much and I will be back! read more

In the year 2000, my dad visited Australia on a business trip and brought back a beautiful natural opal for my mom. She had it set with 2 small diamonds in a solid gold ring. Many years later, she gifted the ring to me (they're divorced now lol). I had been wearing the ring daily for the last few months, not realizing opal is a very soft stone and prone to damage, and I ended up damaging the ring after I fell off a bike while vacationing in Mexico. Not only was the opal scratched and dull, but the ring was twisted (see first attached photo). I asked some of my friends who are jewelers about polishing the opal and they told me it was impossible and that I'd have to replace the stone ($$$!). I brought the ring into Morry's shop last week after finding him on yelp and asked if there was anything he could do to salvage my beloved ring. He said he could polish everything, fix the ring, and make it look brand new! And that is exactly what he did. I came back to his shop a couple days after dropping off the ring, and I was amazed. The opal and gold ring were brilliantly polished and it looked like any of the other brand new pieces you can purchase off his shelves! I am so happy with the work he did to restore this beautiful ring. His pricing is very fair, especially in today's inflated economy, and I believe I got an amazing value for the exceptional work he did. I highly recommend his jewelry restoration services, and he has a beautiful collection of precious stones and gold jewelry as well. My only qualm is that his shop is a bit difficult to find as it is located underneath the Crystal City shopping center, but his services are worth it! The easiest entrance is next to Morton's steakhouse. He also validates parking in the garage. Please support your local businesses!! read more

Real Jewelers - My solid gold opal ring after I damaged it - the opal is scratched / dull and the ring is twisted. - Jewelry Near Me - Vienna, Virginia

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I cannot recommend this jewelry shop highly enough! We came in for a specific request regarding an old ruby ring that belonged to my great grandmother for my engagement ring. He was able to restore it back to its original glory by re-pronging, cleaning, and polishing the ring while also resizing it to my finger. He did SUCH an amazing job - it looks brand new and it's so beautiful. On top of that, he was able to honor my request to resize it while I watched, which I really appreciated. His whole demeanor was very welcoming, friendly and professional - I will only use his services moving forward and hope everyone benefits from his expertise, knowledge, and craftsmanship. I thank him for all his work and highly, HIGHLY recommend him if you're looking for a genuine and talented local jeweler. read more

Real Jewelers - Ring - Jewelry Near Me - Vienna, Virginia

Very friendly. Does excellent work very fast for a reasonable price. They did a ring resizing next day! And it came back looking flawless.

Mory has a beautiful inventory of loose gemstones and i picked out a turquoise cabochon. he made it into a pendant for me. he also sourced large turquoise beads to make into studs. i've received many compliments on the set and i absolutely love them. read more

I found Mory and Real Jewelers as my home was recently burgled. Not everything was stolen and he has been so helpful with what is left. He has replaced batteries in old watches (he was the only authorized one for this particular watch which is how i found him), changed out earring backings on my grandmother's old jewelry, etc. Most important, he offered to help me with the insurance and his assistance and insight really helped me out. I also walked around the store and his selection of jewelry is wonderful. I've already recommended him to several friends. read more

I brought my Tissot PRX in because the strap pins kept getting dislodged, causing the watch to fall off my wrist. I explained the issue to the owner (Mory) and he immediately got to work to fix it. He replaced the pins and free of charge, which I was surprised by. I live all the way out in MD which is out of the way, but based on the type of service I received, I'll certainly be bringing my watches in for service in the future. - Nii A. read more

when I say this place and the guy at the front desk are the real deal I mean super high class and professional in every sense of the word. my experience in custom repair with this shop has been so positive than I'll never consider going anywhere else again for service or new purchases. The work is high quality also. read more

Real Jewelers - Jewelry Near Me - Vienna, Virginia

I went in to the store for few watch battery changes and resizing my new watch bracelet. The couple inside welcomed me even though they were getting ready to close shop. I had a nice conversation with the owner regarding the timepieces I had and the following day all my services were taken care of by Mory himself. Great service and I would definitely come back and recommend others for any of their watch or jewelry needs. read more

After my wife's engagement ring fell into the garbage disposal we were sure it would be destroyed. The ring is a family heirloom so repairing it meant the world not just to us but to our family. We brought it into Real Jewelers by a special appointment on Saturday expecting the worst. 3 days after we dropped it off, it came back looking better than it did the day I bought it. He brought the ring back to life and we couldn't have been more grateful. For the amount of work that must've gone into fixing this ring the price was VERY reasonable and much less than I expected. Beyond that he was very transparent about pricing and stayed under the initial quote. Not only do I recommend Real Jewelers for jewelry repair, but we also bought our wedding rings there! read more

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Mory is FANTASTIC! I am a vintage watch collector and he is my go to for all of my needs. He does a fantastic job with simple cleanings as well as complicated rebuilds. His pricing is fair, he does great work and is a super interesting man to talk to. I can't recommend him more, absolutely the best! read more

I came in a few days ago and I want to Thank Mory for his incredible customer service. I came in with a few pieces of jewelry I Inherited and wanted go learn more about. He took his time looking them over and telling me more about each piece and cleaned them for no charge. Afterwards he sized, put batteries and set two watches for me, the prices were very fair. I browsed the store and we chatted a bit and I learned a lot about my style in jewelry. I plan to be back with my business, Mory earned another customer. read more

Had to get a ring appraised last minute, a week before Christmas. I called around to all different jewelry places but everyone was busy till after the Holidays. Mory was incredibly kind and did the appraisal all there in front of me the second I walked in. He even expedited the process for no extra fee. I was in an out within an hour. He saved me and made the process quick and easy. 10/10 recommend! read more

My wife and I have Tissot watches that have a great deal of sentimental value. They both stoped working after 20 years. I had a difficult time finding a jeweler who could repair them. I called Real Jewelers to see if they could fix both. Morey answered "yes" immediately. I took them in and they were fixed in 10 days. They replaced the old dried out gaskets, installed a new movement, polished the watches/bands and removed one of the links on mine since I had lost weight. The movements were broken beyond repair. I sent them to the Tissot Service Center and they said they were DOA when they opened them up and they did not have the parts, since they were too old. BTW. Tissot offers a new watch in place of the one they can't repair and provides a discount on a "compatable" watch to the broken one. But the "compatible" watch was of significantly less quality. The price was fair and the service was great. I have a two year warranty on both (which is what Tissot provides on their new watches). The store is in Crystal City and they provide free parking to their customers. They sell high end watches, in addition to Tissot, and jewelry also. read more

Real Jewelers and Mory are the greatest for all your jewelry needs and I highly recommend them. I fell in love with an antique diamond and sapphire target ring I found while traveling abroad. I loved the irregularity and imperfections in the diamonds and the setting, specifically the hand-carved center setting where the diamonds created a flower with a star shape in the center. My goal was to wear the ring on a daily basis, which I understood could be a tall order with century old ring. After a very short while, I dropped the ring on concrete and lost a sapphire. I took it to Mory to replace the stone and was worried that he would tell me the ring was too delicate to wear daily, an experience I have had with other jewelers. Instead, he said he understood why I wanted to wear it and would do whatever it took make that happen. The ring setting was so worn and so damaged that it could not hold the extremely small, delicate stones, so after many attempts to preserve the original setting (for so little money we felt like we were taking advantage of him), we decided the ring had to be rebuilt. I was nervous because the particularities of the ring were what I loved, but I should not have been. Mory perfectly understood the elements that I loved, and expertly rebuilt the ring in a way that preserved and enhanced those features all while improving the overall design and structure. When I saw the rebuilt ring, I was shocked that he could take a ring that I loved because of its unique elements and improve it while preserving the core design and feel. Never once did he tell me that I could not wear the ring, shame me for wanting to wear an old piece of jewelry (unlike other experiences I've had), or dismiss my emotional connection to the design. Instead, he understood what I wanted, learned what my tastes were, and executed the most perfect rebuild. He genuinely loves jewelry and understands what people want while being extremely talented. All of that effort and he charged us so little we used the money we saved to rebuild the ring to buy new things from him that we had eyed in our many visits. So, in additional to his amazing repair and maintenance, I also have a gorgeous necklace that is a similar design to my ring that I wear daily (designed and made by Real Jewelers), and my husband has an amazing watch. read more

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I live across the street so I go by this store to see Carlos. He does my repairs and cleaning. It's rare to find such honesty and talent at a very fair price. Trust these people. I recently bought a watch from the owner, Mory. I was impressed and not surprised. Honesty breeds honesty. Customer service with great prices. I'm very proud to support a local business that I will give 5 stars. read more

My mother had her ring repaired here. She had diamonds replaced previously and it's shocking how I see the difference from the place in Florida and Real Jewelers. The replacement so noticably superior that made me write another review. I have friends that buy watches and I must say , I don't buy anywhere else. read more

I needed an appraisal completed for insuring a recent purchase. Mory at Real Jewelers was eager to help and turned it around in less than an afternoon. The cost was fair, the appraisal sound, and the service friendly. I'd recommend Real Jewelers to anyone needing an appraisal. read more

Yeah, the owner is nice and all, and they do have pretty shiny things in the store, but that's about it. It's an expensive fine jewelry store in an underground mall targeted at tourists and wealthy middle-class commuters. I live basically across the street, and I needed a ring appraised and resizing, so I went here based on the positive yelp reviews. Perhaps for other services this place is excellent, but not based on my continuing experiences. They've messed up a simple appraisal twice now (putting down wrong sizes of stones, then messing up on the type of metal), and sloppily resized my engagement ring leaving different colored metal globs. What they first thought was white gold turned out to be platinum, but I had to bring my ring back since the main stone rattled and in resizing they left some gold globs. And perhaps it's a typo, but now my appraisal says it's made of "palladium." No measuring tools were used for the appraisal, and obviously the initial scratch test for the metal wasn't correct. I don't know how you could possibly get "same day service" as they advertise, unless you were to bring something in right when it opened and then picked it up when the store was closing. On the first visit, on my way out with leaving my engagement ring with them, he said "Now you be good." read more

Fine jewelry isn't my thing, so, when my boyfriend had something custom made for my birthday, I was terrified that I wouldn't like it. But, Mory and his team did an amazing job. It is intricate and perfect. The details are incredible. More over, it suits me to a T. What more could you ask for? read more

I had some time to kill so I stopped in to Real Jewelers to look at their watches. After complaining that I'd been quoted $100+ to have my victorinox Swiss army watch battery replaced by multiple Jewelers, Mory looked incredulous. He informed me that he could fix it on the spot for $18. After taking him up on his offer he also basically sold me on a Hamilton jazzmaster auto. If you are looking for honest, up-front service for your jewelry or want to check out some nice timepieces, real Jewelers is your place. I will definitely be back. read more

Mory fixed my dad's pendant and chain within 2 days. He did excellent work and didn't charge me an arm and a leg. I can't tell where he repaired the rope chain at all. He also looked at my Michael Kors watch free of charge. I will be back for any future jewelry repairs or services. read more

A small shop in the crystal city shops (underground connected to the crystal city metro stop), I have gotten an appraisal here as well as watch links removed. Customer service here was super, they were very professional and respectful. read more

I brought 3 gold chains to get repaired. They all had broken because of an angry toddler or my carelessness. Anyways, Real Jewelers repaired them in 1-2 days and they look brand new! The price was very reasonable and I am beyond happy with the result. I have also brought my wedding band here to get cleaned and they do a fabulous job. This place is a little gem in the underground and the owner is so nice. He has a great selection of jewelry too! Make sure to check it out. read more

I have been coming to real Jewelers for the past 3 years. their staff are professional, kind and courteous. They have excellent high-quality merchandise at a reasonable price. Last year I brought a watch to them for repair due to water damage. They took care of the watch which was extremely sentimental to me and went above and beyond to ensure I was satisfied with it. they are my number one go to jeweler for all of my needs and I highly recommend anyone reading this to make a visit you won't be disappointed. read more

The place is small but well lit, customer service is excellent. They do custom design jewelry and I plan to plan to come back and have a stone set for my wife. read more

I have been going to Real Jewelers for years to get watches fixed and batteries replaced, but recently I decided to replace a missing center stone from a bracelet. The owner Mory showed me many possibilities that might work and we settled on a lovely piece of opal. It did not quite fit, but he assured me they could make it work, than they did! Quick service and very nice people. Go visit! read more

Great service and quality workmanship. My rings look like new! Once a year I take them in to be checked and polished. Mory and his crew deliver in record time. Thanks! read more

Friendly and efficient repair services. I brought in a few pieces to fix and clean and had them ready in less than 24 hours. Couldn't be happier. read more

I needed my wedding ring resized and was quoted with several multi-day wait times at other jewelers in the area. I went to Real Jewelers since it's right below the building where I work and they were able to size it same-day. I dropped it off at 10:30 and it was ready by 2:30, and I didn't have to go anywhere. Very friendly to boot and very reasonably priced. read more

Mory was very helpful today in resizing my ring. Despite having many orders post New Years, he was able to accommodate my same day request. The ring looks fantastic after they also cleaned it. Many thanks! read more

We dropped off my fiancé's engagement ring at 1pm to get it resized and they got it done by 5:30. The price was absolutely reasonable especially considering the quality of work and the convenience. read more

I cannot give enough praise to this jeweler. Mory is fantastic to work with. His quality, taste and custom made work is simply phenomenal!! I am so pleased to get to work with him and will continue to for years to come!! 20 thumbs up!! read more

Top notch jewelry. Selection much much better than chain stores. Great selection of set and unset gems. Very helpful owners. Worth the time to get to crystal city shops. read more

I went here for a simple new watch battery. I then watched as their tech slammed my watch with a mallet like it was piece of plastic. A jewel popped out of its place because of it. I went back and complained to only get choice words thrown at me by some teenager working the register who wanted to dodge liability. The owner agreed to fix it but the jewel popped back out shortly. I don't have the time or patience to return and get it fixed. But let's be clear, I do not recommend this store at all. Id give it negative stars if possible. Stay clear. read more

Consistent with the rest of the reviews, the owner is friendly and very helpful. He replaced a battery while I waited, charging a very reasonable price for the service. Highly recommend him. read more

This jeweler exceeded my expectations and in every way. I had a 5 stone male diamond ring that I needed resized and a 16 stone diamond gold bracelet that needed serious link repairs. I was nervous about leaving such expensive jewelry with anyone especially after hearing stories of people having their jewelry shortened, stones replaced, etc. I was also concerned about paying too much. I took my jewelry in to get an estimate which took less than 5 minutes and received a fair price from the owner. He assured me the work could be done in 48hrs. When I returned 48hrs later, he remembered me and laid out my jewelry. He did not rush me as I inspected the work. It was flawless. Not only had he fixed the bracelet links, but he also tightened the clasp and polished out all the scratches on the gold. My 10 year old bracelet looks brand new. He even kept the extra gold from my ring that was resized and returned it to me as I requested. The ring was also nicely polished and there were no cut marks on the ring. I was extremely happy with the work and will be going back for future work. read more