Took my Tag Heuer Watch in for repair. Tag did not make it easy to get parts so I had to climb the ladder. After I was successful in getting the parts these guys fixed my watch in a jiffy and for a fair price. I love my Tag watch but they are trying to make you do all servicing in New Jersey. Not cool. My $200 repair would have been almost $600 if I sent to NJ. read more

I was very happy and impressed with Charly's Watch and Clock Shop. The owner fixed and reconditioned my German Cuckoo Clock and it runs and looks better than ever. He was very professional and gave me some important tips for maintaining my clock. I was so happy, I brought him an antique clock I had, so I could enjoy it once again. He is very helpful and knowledgeable. Thank you Charly's Watch and Clock! read more

Local small business that did a great job quickly fixing my uncle's watch. Thank you for your expertise and kindess.

I went in there with two antique clocks and the young man didn't give me the time of day. I got the impression that their main business was putting batteries. They had such good reviews that I was quite taken aback and will certainly never go there again. Based on my experience it would be more accurate if they changed their name to Charly's Watch Clock. Period. read more

Integrity and pricing matters. Am a watch enthusiast, and this is the place to go if you need links removed, batteries, or repairs. Located in the Stryker Mall, that's close to Home Depot and behind Chik-Fil-A, it's an honor to give this my highest rating. Have had everything from Casio's to high end Bulova's get squared away. Have been satisfied with each visit, as the gentleman who owns this is a professional! His knowledge is second to none. There are mall kiosks that might come close to his prices. Yet he's been by far the most competitive. Getting a new watch, always have to have the links removed. He does it for less than 50% off of anyone else. Turnaround time is very fast. A beautiful store with grandfather style clocks as well. By all means if you like honesty and competitive pricing, you'll want to go here. Fully recommended! read more

Charly's Watch & Clock - Watches Near Me - Fairfax, Virginia

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Came to this business because I had bought some antique watches and wanted an opinion on whether they were worth cleaning and fixing. The gentlemen there was very forthcoming and let me know what may be worth my while etc and didn't try to say that they would be worth fixing when they weren't, etc. I didn't end up getting any services done but I do appreciate his advice and time. read more

Awesome owner. He saw some issues with my watched and provided advice on how to maintain it and the mechanics behind it. Would recommend

Simply the best shop for watch and clock repair. Owner provides excellent, beyond expected service for a very fair price. Very knowledgeable, polite, detail oriented, and has decades of experience in this business. Honest and trustworthy, while having the best local prices. Would highly recommend to anyone that needs a service especially for simple battery changes, link removals, etc. read more

Charly is great! I took a vintage watch for him to view and he took the time to discuss my options.

Charly does great work at a fair price. As a bonus I got to peruse all the grandfather and antique clocks in his shop! read more

Very knowledgeable shop owner who told me the cold hard facts about a handful of antique wristwatches I took in. Thanks!

I brought my Seiko quartz watch for repair, resize, and battery change. I was happy with the result and the promptness of the service. The price was under the value of the watch so it was a good value for the money. read more

Professional and knowledgeable of all aspects of watch and clock repair. I took my Invicta Reserve watch there for a 'band resize'. The resize was done as I waited (which exceeded my expectations). I have other watches that I bring for repair and band replacement(s). By far a great experience of connecting with the customer and providing excellent service. V. Keenan read more

Got a cuckoo clock my husband inherited, in need of maintenance and repair. Visited Charly's due to its great reputation online. We were greatly impressed by the expertise and in-depth knowledge of the tech, Joon Yoo. I look forward to learning even more in the future! read more

Had several watches that needed batteries. Great service. I was happy with the service and and the price to put in new batteries in I thought was reasonable. I will be returning to have a couple watches fixed read more

Walked in around 4pm on a Friday to get my Gucci watch battery replaced. I thought he went around back to look closer at the watch. He came back and explained to me how best to take care of it in the future. (It may need better water resistant parts from manufacturer). He actually replaced the watch battery in under 5 mins! I surprisedly paid and was on my way. So fast! And great customer service. read more

Best place for the simple fixes, like getting a new battery, and the complex repair, such as my grandfather's antique wristwatch. No problem is too big and it's all done with a smile and on time. Highly recommend this business. read more

Summary: I HIGHLY RECOMMEND THIS SHOP! My husband always told me how great it was, but today I got to see "why" for myself!!! Wonderful experience, I was treated with respect - more like "part of the watch and clock family", and the clocks are very nostalgic for me! They all remind me of my grandparents and great-grandparents when I was little! Rest of my review: This is a wonderful store with great service! I love old clocks - clocks like grandfather clocks and cuckoo clocks, so it was so exciting to be able to look at the different clocks while I got my husband's watch fixed. He was able to do it while I was waiting (it needed a battery) - which may not sound like much. However, this watch is very special to my husband because it was a special present, so to be able to get it fixed was such a great surprise for him! Talking with the owner was like talking to a friend - He is very hospitable! It was such a pleasure to go into an establishment where the customer is treated like a customer should be treated, and I would highly recommend this shop if you need to get repair work for a watch or clock! read more

Joon is a wizard when it comes to clocks. I had a year old cuckoo clock that gave up on life. I knew I needed to take it to someone experienced to fix it and that's exactly what I found with this shop. Joon was honest and communicative while he was diagnosing and fixing the clock. I would absolutely recommend him to anyone looking for quality watch and clock repairs. read more

There are so many watch shops with people are who absolute clueless hacks. I needed some 371 button battery urgently and I just happened to be in the neighborhood from Annapolis MD. From my conversation and interaction with him I could tell he was extremely honest and straightforward. When I visited the shop I could really see that he was a master craftsman and very knowledgeable. I will drive an hour all the way from MD to work with Joon in the future. read more

Quick battery replacement during my lunch break. Very fair pricing and the owner was very nice and definitely knew his stuff. Was in and out in under 10 minutes. Will be back!! read more

Excellent workmanship, cheap prices for high quality work, and stellar employees. You can get your watch resized and your battery replaced for under $15. When anyone asks me where they should go to get their watch battery replaced, I ALWAYS recommend this place. They do such a great job AND the work gets done in a matter of minutes. Yes, minutes. (Depending on what you need done). If it's not something that can be done in a few minutes, they will always have it done by the time it has been promised. Don't waste your money going out to the mall/ expensive watch shops when you can get better work done here at Charley's. read more

A fine shop located on Old Pickett Rd in city Fairfax offering a huge variety of wristwatches and clocks and repair services. I went there to repair my wristwatch. They did the job beautifully at an amazingly lower price. In addition to every possible spare part at lowest prices, they also specialize in restoring your cabinets to make them more stylish and sophisticated. Check out their photo. read more

Charly's Watch & Clock - Watches Near Me - Fairfax, Virginia

Joon did a house call today, to diagnose , repair, and service our grandfather clock. He provided expert, careful service, explained everything clearly, and is friendly and personable. A great combination ! Highly recommend . read more

Friendliest shop I've been into in a long time. Immaculate inside and out, too. Great prices - $28 to replace 4 batteries in my Casio Pathfinder PAG40 (vs. a $50 quote by JJ Watch & Jewelry Repair at Fair Oaks Mall). They will get all of my future business - and my wife and I have a LOT of watches with batteries! read more

HIGHLY recommended for their professionalism, efficiency, and fair price. Because of COVID-19, they use an online appointment scheduler to limit exposure for both their clients and themselves. I arrived on time for the appointment and they took care of (2) two watches, resized band and battery change, and nailed the resize on the first try without having to try again and keeping the band looking untouched and new! They took it another step to make sure the time and date were accurate on both watches. This shop is a GEM in Fairfax City! read more

Got batteries replaced for 2 of my watches. In and out under 10 minutes. He was very polite and quick! Definitely recommend read more

First time here. Needed a battery replaced on my Gucci watch. I was in and out in less than 5 minutes and only $10! Very friendly and quick service. He even took a moment to make sure everything was "good" on the watch. He found that the last place that replaced the battery put the plastic band on the battery compartment on upside down, which is a bad thing. If that had broken, I'd be looking at $40 to replace it. Glad he caught it in time! I'll definitely be using them for any future watch/clock things! Thank you!!! read more

Repaired my husband's cuckoo clock that he inherited when his grandmother passed away. Shop did an awesome job keeping him informed and the clock runs like new. read more

Great, professional, polite, quick, responsive, affordable, outstanding service from a family owned local shop. If I can think of any more adjectives to describe Charly's I would, but I think you get the idea. Others have already commented on their service in changing watch batteries, I'm commenting about their servicing of Swiss time pieces. Based on a buddy's recommendation, I visited Charly's to ask about serving my Swiss watch. I was hesitant because it has not been serviced in over ten years and I was concerned about the cost and the ability of the shop to service it. Joon, the son takes care of the business aspect and Charly, the father is the master watch technician who works in the back fixing and servicing watches. I dropped off my watch and within a day, Joon called to inform me the work required to bring it to standard. I was surprised at the cost, but then remembered what it would have cost had I serviced it at an authorized dealer. The estimated time was two weeks and I was again surprised when Joon called to inform me that it was completed in a week! Yes, I have been negligent in servicing my time piece - I will be more diligent now that I have a place that I can have it serviced. Yes, great service, great prices. As a testament, every time I visited, there was a steady line of folks coming in and out to get their batteries replaced or watches serviced. read more

Competent, friendly and fast service. I had two watch batteries changed within 10 minutes at little more than the cost of the batteries. I'd feel very comfortable bringing heirloom quality clocks or four digit cost watches. Charly's seems to be a family-owned business and they truly know their trade from what I witnessed. Rare gem! read more

So thrilled I found this company. I can't say enough about my experience and specifically Yoon. He is a class act and skilled craftsman that takes great pride in his work with a passion to match. I was very impressed. read more

There guys are spectacular. I've taken them all of my watches at one point or another for battery swaps, repairs, links etc. If they have the battery in stock, they will change it on the spot for you. I intended on leaving my 3 watches that were in need of batteries with them and returning later and he fixed them all in less than 7 minutes. Amazing customer service and excellent fair prices. I'll continue coming in with repairs as long as these guys are around! Highly recommend! read more

I couldn't find a good place to get the pins on my watch replaced. The last jewelry store just tried to bend the pins back because they didn't have the pins I needed. A friend suggested this shop and I went in to have the pins fixed. I walked out with a new watch for work and the pins on my Invicta watch fixed. All under 10min. He did explain what shouldn't have been done to the old pins which makes sense. I'm tankful I found this spot and I will go back for all my future watch needs. read more

Took my Seiko watch into Charly's to get the battery replaced on a weekday morning shortly after 10AM. Five minutes (and eight dollars) later, my watch was running again! If I owned dozens of watches, then maybe it would be worthwhile to invest in a good watch case opener/wrench, but until then, I'll take my watches to Charly's. read more

I called to find out if they changed watch batteries-the guy who answered was polite and friendly. I ran over during lunch hour and he was efficient, nice and did it while I waited-at a reasonable cost. Businesses like this are rare these days. Peter read more

Great local business, always helpful fixed my old Tag Huer in a couple weeks, works like brand new. Replace the Band on my Casio quickly and quickly........ read more

I love this family run shop. Great, impeccable service at a fair, honest price. I felt very welcomed and the immaculately kept shop itself is amazing to look at and browse. The gentleman who repaired my watches could not have been nicer. He was very informative, knowledgeable, personable and professional. I highly recommend this shop for being outstanding in every way! read more

I absolutely love Charly's watch and clock--I have been here 3 times and will continue to go back and send people their way. They have serviced my family: Rolex's, Cartier, Omega, and Timex--it doesn't matter if its a cheap sport watch or a high end dressy watch--they know about all makes and models and get it repaired right the first time. Both Charly and his soon Joon always keep the customers in mind first and will take the time to explain what is needed and why. Wish there were more businesses like this--they are courteous, knowledgeable, professional, friendly and their labor costs are very reasonable. read more

Charly's Watch and Clock is the best! I needed a quick battery change for my watch and found Charly's based on other very positive reviews on Yelp. The business' website is very clear about hours and how to contact them. When I called for an appointment, I had several same-day choices. I was in and out in no time with my new watch battery, with great customer service and very reasonable prices! read more