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Herndon Clock & Watch Co

4.0 (39 reviews)
ModerateWatches
Closed 10:00 am - 5:00 pm

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Watch
Lisa D.

I had swum with the seal in my watch open, so it had taken on a bit of water. When Mr. Lam opened it up, we saw an oily black coating covering all of the gears and other parts. I thought it was probably beyond saving, but Mr. Lam worked his magic and now it looks and is running like new. Don't trust anyone else with your Rolex--he's the real deal!!

Turn-o-graph
Ryan F.

Much like the first reviewer I picked up a second hand Rolex Turn-o-Graph for a bangin' price. Unfortunately when it arrived I noticed that my automatic watch wasn't so automatic, it required daily winding to maintain time keeping. I waited several years to service the watch because, well I liked it, and didn't want to send it to an official Rolex service center for 6-8 weeks and have to wear my less nice back up watch. Plus I was worried I would receive a massive bill for the service. My experience with Liljenquist & Beckstead at Tysons II with my fathers antiquated Omega Seamaster was a costly venture, and frankly, while i'm sure they did a fine job on the service, I wasn't thrilled that my watch wasn't polished, and more or less looked the same as when I dropped it off. Despite the fact I requested that the dial be refurbished, and the case polished and new hands be fitted and agreed to their cost, which was $700. They only charged $500, but yet didn't do as I requested in regards to the dial or hands. So after several years, I finally decided to have the watch serviced. I did my research and learned all about proper watchmaking. Mr. Lam is a Certified 21st Century Watchmaker (CW21), which all indications lead me to believe that's the top qualification you can have as a watchmaker. As such, all CW21's having passed rigorous examination CW21's are therefore qualified to have an official Rolex parts account. So this, and the previous reviewer gave me confidence that Herndon Watch & Clock was up to the job. Anyhow, Mr. Lam informed me there were broken gears and over lubrication that occured whenever the watch was previously serviced. After a short 3-week waiting period, things are better than ever before. My white gold bezel is straight Bling, both the case as well as the bracelet came back with a glowing luster, far better than it ever was during my ownership. He also mentioned my mainspring was broken, and this was a common problem with the 3135 movement. So while the service wasn't cheap, I believe it was a far better value than a proper full Rolex service. No regrets that's for sure. Also, there is a 2 year warranty on his work, couldn't be more pleased!

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2 years ago

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1 year ago

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5 years ago

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2 years ago

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3 years ago

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4 years ago

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6 years ago

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3 years ago

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5 years ago

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7 years ago

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14 years ago

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4 years ago

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4 years ago

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11 years ago

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12 years ago

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5 years ago

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7 years ago

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7 years ago

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7 years ago

Works on my watch every 5 years. Does a great job cleaning and repairing watches. Rolex certified. Better pricing then others.

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8 years ago

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14 years ago

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11 years ago

Total jerk. Explained to me that no one uses pocket watches and I was a fool for asking. Never again.

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11 years ago

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12 years ago

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12 years ago

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7 years ago

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10 years ago

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12 years ago

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7 years ago

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13 years ago

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9 years ago

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8 years ago

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13 years ago

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14 years ago

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12 years ago

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12 years ago

So hard to find lock repair. Was so glad to find this store. Taking many clocks for repair and glAd to have found this treasure

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9 years ago

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13 years ago

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12 years ago

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Review Highlights - Herndon Clock & Watch Co

I have been taking my Tag Heuer to Dong, the proprieter at Herndon Watch and Clock, for years with great satisfaction.

Mentioned in 4 reviews

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Herndon Clock & Watch Co - watches - Updated May 2026

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