I absolutely love my stackable Sylvie ring!!! It is a beautiful mix of marquis and round diamonds…read more I've gotten so many compliments! Bobby was amazing. From helping me choose the perfect "index finger" ring and being patient because I tried on SO MANY different pieces! I had the best time in his store and even made a wish list. I can't wait to go back!!!

I had old earrings that were too long to be worn regularly. Morva helped me find new earring backs…read morethat were more modern and flattering, but smaller. They returned my original gold clasps and gold stems of the earrings that were not used. Very honest. The earrings turned out wonderfully and now I have a jeweler I will use again. Thank you!

I cannot say enough good things about this business. I am embarrassed to say we go there mostly to…read moreget watch batteries or minor repairs. They are always so cheerful and pleasant and extremely reasonable. The younger Mr. Kim told my husband that their philosophy is good service for a reasonable price. So refreshing to hear! And that's what they do. I don't wear much jewelry but I look at theirs every time I go in. It's simple and elegant and I'm sure one day I'll buy some, with full confidence in what I'm buying. They are often busy at times you'd expect (lunchtime) and they know many of their customers personally. They've been in business for something like 40 years! They are a find and are small town in the very best way. Highly recommended.

My wife had a vintage silver bracelet repaired (safety chain had been missing for years) Polished…read moreto perfection. We also had a Tiffany's bracelet clasp and new charm installed. Flawless and looks like when it was purchased from Tiffany's yesterday (over 20 years old). Again flawless.m loop Troy Kim and his parents have been restoring our possessions for decades! Love them!!!!

Unfortunately my partner and I did not have a great experience here. I agree with some of the…read morereviews, if you dont have "the look" then theyll hardly give you the time of day. The first time we came was a walkin and we got there about 30 minutes before closing so we were not expecting much, just browsed around. We ended up making an appointment with Chanae the following week. We still felt as if we were not being taken seriously throughout the appointment. The selection was nice and we were told that the rings were customizable. But when we asked specifics for a specific ring it couldnt be done. We also had a budget and were shown rings outside of it, which would of course end up disappointing. We ended up moving forward with a different jeweler.

I was astounded at the service, quality, selection, name brands, and how beautuful their showroom…read morewas. Huan, an owner, took care of us. Patient. Caring. Knowledgeable. No upselling. Here is what REALLY impressed me - 4 expert jewelers in the back. He took a ring we brought in and though we didn't ask he tried to have it adjusted for free. Make an appointment - especially on weekends. There was plenty of staff - but plenty of young couples with eager faces. Do you get it? I was very impressed and it was worth the 35 minute drive. It was the 4th place we visited.

I bought a Rolex that was too small, they bought from me and sold me a Datejust that I am…read moreabsolutely obsessed wit. Megan helped me out and I only take it off to sleep and work out. I love the 18k gold and the size is perfect. I will be back to buy more. if you're looking for a place to buy or sell a Rolex this is it. look no further. Thank you for making one of my dreams come true.

Liljenquist & Beckstead has consistently delivered superior customer experience and a delightful…read moreengagement with clients time and time again. I have worked with Norman Raslan and can say that he exemplifies the highest levels of customer service and strives to delight in each interaction. He's truly exceptional at his craft and helped to make our experience so memorable. He was fantastic in helping me find something beautiful for my wife's 40th birthday. I couldn't recommend him or Liljenquist more highly

Beware of Aspen Jewelry if on Facebook. It's a scam. You order 1 item under $15 due to…read moreclearance...and they bill your credit card monthly $22.50!!! Citicard now well aware of their SCAM! I'd give them 0 stars!!!

Great experience this week at Aspen Jewelry! This was my second time using them and I will always…read morego back. I went in with my wedding and engagement ring. I needed both widened a bit. Gretchen was so helpful in finding the perfect size. She explained everything to me (my band has claddagh symbol all the way around) and how there maybe a space where the claddagh is smoothed out to stretch it. I was quoted a price and told it would be about two weeks. Was pleased when the rings were ready for pick up a week early. Rings fit perfect and both rings were cleaned and sparking! Aspen has a real mom and pop feel. All that work there are personable and helpful. Thanks again to Gretchen for all her help!

Amazing work this family does. Ken took one garnet bracelet…read moreand made it into three for my daughters and self to wear. Gifted the girls in Mother's Day!! They are beautiful and thoughtfully made. Ken is an artist. He will size, create and suggest a wedding ring for you. I've had many diamond rings made thru the years of living in Vienna. His wife; Maril (spelling?) is wonderful and kind and helped pick out a new wedding band. She is gorgeous & has a good eye. I have been going to them for 25 yrs and they are the best for making jewelry w/ super ideas, and their show room is full. ..... Love this jewelry store and it is worth the drive. Never pressured into buying - Gorgeous choices. Good parking.

Friendly and helpful service ! Great place to trade in some jewelry for new pieces ! They have been…read morein business for decades and I see why! Will keep returning for sure!

Do not buy if you want a product that lasts with no run around!!!…read more This place is a joke. Ny husband bought me a (albeit) beautiful eternity ring 18 months ago (Side bar being it gets ridiculously dirty bc of the way the gems are cut and did not disclose. And even though I took it in at least three times to be cleaned could never look like it did on purchase. A stone falls out. Ok fine. They have a store. I take it to the store and they can't do anything but send it away. Takes the folks more than a week to reach out on email. I book an appointment. First available--another week!!! Says 1130am. It says eastern time selected. (I even went back to CONFIRM that was a booking option). It loads into my calendar as eastern. I get a call at 2:30 eastern--it booked on their side as pacific... I call back 20-30 min later when I get the message. After all the holds etc. get a person (Michael/employee number 101655) on the phone. More hold to connect me to repairs. Comes back--"given we are now an hour past your appointment time..we need to reschedule) Um excuse me? We are 4 hours past my appointment time when your side called me. Asked repeatedly to speak to a manager. DENIED. Asked again. Can have a manger contact you in 24 hours. WHAT THE ACTUAL??? Refused to connect me to a manager or supervisor on the spot. Try to call the local store I purchased at--get their corporate overloads again... Go back online to make another apt--none for another week. I still don't know if they will even fix the ring. What it will cost. Nothing. This should not be so difficult. And I'm still flabbergasted that they made their mistake--mine. And then denied me escalatory measures.... AVOID. Nice "front" that they don't standby.

We visited this Brilliant Earth location to shop for wedding bands and had such a great experience…read more The staff was extremely helpful and made the process really easy. We were seen right away at our appointment time, and they had a wonderful selection to choose from. Highly recommend!

Hands down the best jewelry and customer service anywhere…read more Jorge takes the time to not only understand your vision/style, but your budget as well. He works to help you fully understand the options available to you at every step of the process, and not once did I ever feel pressured to over-extend myself, or like I was being sold something I didnt want or couldnt afford. In terms of quality you will not find a better selection of rings or gemstones anywhere. His collection of stones, and his knowledge of ring design and styles ensures you will walk out with nothing less than a work of art. As others have said, the customer service is absolutely beyond reproach or compare, and I know without a doubt that I got the best ring possible.

What a delightful experience finding this hidden treasure. I stopped in--the whole experience felt…read morelike a spa or a resort--I've never had a comparable retail experience. So welcoming & with unique inventory--including from estate sales, for example.

My fiancé and I had AQ Jewelers make my custom engagement ring. The whole process was super easy. I…read moreshowed Stephanie and Andrew what I wanted, they coordinated the pick up date with my fiancé, and sent us the CAD drawings for final approval. It's such a stunning ring, and it's exactly what I wanted! Stephanie is amazing at crafting beautiful and durable rings. I also bring my ring in for cleanings and tightening whenever I need, and there's no cost for that since I got the ring from AQ. My fiancé and I just went back to order our wedding bands. Highly recommend AQ Jewelers!!!

They were friendly and promptly replaced the battery in my wife's Seiko watch. Their rate was a…read morebit pricey, though.

We had such a wonderful experience at Kendra Scott thanks to Octavia. She was absolutely amazing…read morewith our daughter and took the time to help her find the perfect birthday necklace. Octavia was patient, kind, and genuinely made our daughter feel special. You can tell she truly cares about her customers. This experience made the gift even more meaningful -- thank you, Octavia!

Amazing, attentive, and thoughtful sales consultants! Today my little sister and I went into KS on…read morea whim to browse, we were immediately greeted by the two sales associates on the floor. After browsing for a few moments, I found a pearl ring in the fine jewelry case. I had been looking for a pearl ring for about a month or so because our oldest sister passed away in December and her birth stone was a pearl and she loved them so much. I wanted a pearl ring to wear every day to keep her close. A wonderful brunette sales associate (who I regretfully forgot to ask her name) approached me to help me to pull it out of the case. I loved the ring named the Kathleen which is also my mother's name coincidentally. The ring in the case happened to be the perfect size for my finger and the last one and I knew I was leaving with it. I told her the significance of the ring and she was so sweet. I started to look at possible stacking rings, she pulled a few in different sizes and styles for me from the back and sat with me as I tried them on, ultimately I decided against getting a stacking pair because of the way the rings sat. My sister and I browsed for a little bit longer and she came out with one more size of the Kathleen ring that she found in another section, it happened to be my little sisters exact size, we purchased matching rings for our big sister. She told us then that we would be eligible for a discount when we purchased both the rings. When we went to checkout she told us she was so touched by our story and the reason we were purchasing that she wanted to give us both a June birthday necklace for free as a gift from her. We were blown away and couldn't believe that she would do this for us. Thank you so much KS Reston!! We will absolutely be returning customers here