I had such a wonderful experience at the jewelry doctor! I brought in three rings, two needed the…read moreprongs smoothed so they wouldn't snag on my clothes and the other the stone fell out. I shopped around before coming here and not only did they offer me a very fair price but their service was also exceptional. Everyone was so kind, patient, and knowledgeable. They took the time to explain the repair process and really paid attention to every little detail. I actually learned a lot about how intricate jewelry work really is, it's definitely not as simple as it looks! When I picked up my rings, they looked absolutely perfect. You can tell they truly care about their craftsmanship and their customers. I highly recommend this place to anyone looking for trustworthy high-quality jewelry repairs or service. I'll definitely be coming back!

I came to the Jewelry Doctor regarding a loose stone on my engagement ring. They were able to see…read moreme quickly & had a very quick turnaround time. They even polished the ring & my wedding band as well! I also have a one year warranty if the stone becomes loose again, which I feel speaks highly of their customer service. I definitely recommend!

Recently inherited a lot of jewelry from a beloved Aunt. She was 98 yrs. Young when she passed. She…read morehad married late in life and never had children, so my sisters and brother were her unofficial children. In the mid 1930's she began her career as an executive secretary and later took classes in accounting to widen her breadth of experience. She was a thrifty woman but also loved being a sort of fashion plate. Growing up in New York City she had been well respected in the company's she worked for and because of that and her skills she was always paid a fairly good wage. My Aunt worked officially until she was 85 yrs. old, where she volunteered for many worthy causes. Because she earned a good wage she often splurged on herself and bought real gold or silver jewelry. When she did finally get married in her mid 40, she married a wonderful man who wanted to spoil her with fine jewelry. When I received my items, I had no way to know their value. Hence how I ended up walking into Tyson's Watch and Jewelry Exchange. We were helped out by Kevin who was absolutely wonderful. I explained how I had come into these items of jewelry and since some were made as far back as the 1930's I did not know if they were worth anything. Several items I brought along did not have any markings which was standard until the mid 1960's when markings stating sterling silver or 14 karat gold. He examined them briefly, told me what he suspected and then asked to X-ray the items to verify what he thought was solid gold and silver. His suspicions were right and told me I had some very nice pieces and that if I ever wanted to sell any, they would be happy to give us a fair price. In fact on one item they even gave me a 30 day offer to buy price should I would want to sell that particular item. He explained that it being vintage and very well crafted would be very interesting to several of their customers. I thought I had been very professionally and curiously treated the whole time we were there. Kevin was a big help suggesting places to sell some of the other pieces that they would not be interested in. I felt Kevin was honest and put me at ease of having assessed all the pieces of jewelry I brought in. I could see from their display cases that they only carried the very high end jewelry and for them to make an offer on a few of my pieces made me feel I had made the right decision to go to Tysons Watch and Jewelry Exchange. I left there with some decisions to make and eyed a few pieces I would like to add to my jewelry box. For right now all these items have been put into our safe deposit box until I can make some rational decisions about selling because right now I am still too emotionally attached to them. Thank you Tysons Watch and Jewelry Exchange for all of your help.

I dealt with Tysons Watch and Jewelry Exchange way back in the day. At that time Nancy was not…read moreworking there, but I'm sure glad she is now. If you are looking to work with a straight shooter see Nancy, Nancy, Nancy. Her trustworthiness is the best of the best. Do I need to say anything else? -Doc

Family owned business in the historical district at 140 Church St. Vienna VA 22180. Have been with…read morethem 20+ years. Extremely professional, knowledgeable on everything high end jewelry. To the simplest of sizing a bracelet or a watch band to designing the utmost stunning wedding rings or personalized jewelry. Highly unique in their styles and will listen to you on your ideas of what it is you are wanting designed and will offer any additional assistance. The fact that they are a family owned, husband, wife and children, business makes it very personalized and certainly not a high pressure jewelry store. They just hit their 25th anniversary this last July 2018. Go check them out and ask for Ken. Tell them Patti Drake sent you. I think you will like their service. Highly recommended, 5 stars. Have fun!!!

Amazing work this family does. Ken took one garnet bracelet…read moreand made it into three for my daughters and self to wear. Gifted the girls in Mother's Day!! They are beautiful and thoughtfully made. Ken is an artist. He will size, create and suggest a wedding ring for you. I've had many diamond rings made thru the years of living in Vienna. His wife; Maril (spelling?) is wonderful and kind and helped pick out a new wedding band. She is gorgeous & has a good eye. I have been going to them for 25 yrs and they are the best for making jewelry w/ super ideas, and their show room is full. ..... Love this jewelry store and it is worth the drive. Never pressured into buying - Gorgeous choices. Good parking.

Louizo and Alex are terrific. The service and craftsmanship are second to none. This family…read morebusiness really knows that purchasing or repairing a special piece of jewelry is a personal experience for each person walking through their doors. Their jewelry is gorgeous, their prices are fair, and I don't know why anyone would go anywhere else once they visit their Oakton location. I recommend them without reservation..

I had been using Louizos for small repairs and battery replacements sooo when I needed to order…read morerings for my wedding they were our first choice! My husband had designed a wedding band for us so we took those to Louizo's. We worked on the diamond size for the band and width and within 2 weeks we had a mold to use and make sure the fit was good I on my finger and with the engagement ring! They came in within our budget for all 3 rings and it was just perfect! The engraving was also included! I can't say enough great things about Alex and Louizo!!

John took care of me. I could not be happier…read more My parents got my moms wedding ring here 20 years ago and they could not be happier with the service John as provided over the years. His staff worked with me in tackling a very reasonable budget and educating me to know how to stay within a reasonable price range. You could tell they loved the customer and had a real interest in making sure you were treated perfectly. John has connections in the jewelry world only a really established jeweler could get. He produces a quality that is top notch. He uses only certain cut diamonds and holds himself to high standard. Don't waist your time anywhere else, try Personal Touch first. One more thing, we hd an issue with a surprised move and were unable to pick up the ring and they offered to drop it off at my families house after hours, which is just beautiful. They are wonderful.

this is the only jewelry store I will go to. John and Maria are just awesome. if you're looking to…read moredesign something unique John is your guy. this store is so much fun...the jewelry is amazing and so much to choose from.

Made my dreams come true!!!!!! I cannot believe I have my DREAM Diamond engagement ring!…read moreElite Jewelers is by far the best place to buy fine jewelry. I've done ALOT of shopping and research, and Elite has TOP QUALITY heirloom quality jewelry at unbeatable prices. I will always be a loyal customer because there really is NO other reputable jeweler where you can get such beautiful, high quality pieces for such great prices. This is a jewelry store for customers who KNOW jewelry and know what value means. If you're looking for cheap junk that is overpriced, go to Kay's. Everyone who works here is fabulous, and they will work with you to make sure you get exactly what you want. I designed a custom bridal set with them last year that is simply breathtaking. I just upgraded the stone to an EXCELLENT cut 2 carat Diamond, no visible flaws whatsoever, D color (the rarest and most expensive). It's absolutely breathtaking--my DREAM ring-- and I got it for HALF the price of any competitors. It came GIA certified with the serial number and paper certificate for my records. How do they do it? They leave their customers so thoroughly satisfied with each purchase, that you WILL come back again and again! I've already bought 2 necklaces and a pair of earrings in addition to my rings, and will definitely return the next time I want a new piece of jewelry. Treat your customers right, give them high quality goods for great prices, and you will win repeat customers for life. That's their business model. Don't think twice, just go to Elite Jewelers. They are second to none!

Unfortunately had a poor experience here when getting an estimate for repairing a pearl necklace…read more(restring and new silver clasp). A female manager quoted me a very high price of $650 due to labor costs, without even measuring the necklace or counting the beads, said that's the cheapest in the mall and how another shop wouldn't give me the same price. She also pressured me by saying today was the last day of the sale. Nonetheless I walked away, did not feel like it was an honest or professional experience.

Helzburg Diamonds at National Harbor, Store #501 has the BEST staff ever!…read moreMs. Theresa and Ms. Coraza were so nice and professiona. Both ladies took time to assist me with a very special purchase. It was very obvious that they know many of their customers and take pride in treating each person special. will definitely be visiting them again!

Their website promised Switch lite with 700$ purchase and they didn't honor it. I bought a lot to…read moremake it reach 700, and guess what? They claim they ran out of it?! Then they should've written it clearly! I hate bait and switch or blatant lies. Avoid them!

This is a great place to do business they treat you like family they take great care of your…read morejewelry whenever we've gotten our Jewelry it always looks better than when we first purchased it I wish I could give them 10 stars! Avier and Angela Salter

This is my go to place for jewelry repair . They repair on the premises in front of you . Very nice…read morepeople .