I didn't want to leave a negative review because Anna is a sweet lady, but having gone to her twice I'm severely disappointed in my results. I purchased a Groupon voucher for a haircut/balayage for $120 which I thought was a great deal.
Visit 1: I showed Anna pictures of what I wanted, she seemed to have a good sense of my vision. I wanted a honey/caramel balayage, but when we washed my hair and she was about to start blow drying I noticed several streaks of VERY blonde hair across the top/front of my head that looked extremely unnatural. She agreed and said she was fine with putting toner on my hair to rectify the situation. But then those same streaks turned into a brassy coppery color! To top it off she passed me on to her coworker Molly to blow dry my hair- she clearly did not know how to work with thick hair because it's by far the worst blow dry I've ever gotten. I was so shocked I paid and put my hair in a ponytail to rush home and examine the job. I couldn't bear having my hair be copper so I called to reschedule to try and fix it...
Visit 2: Anna was accommodating and was able to see me 2 days later. I had high hopes for the problem being fixed. But then she simply took the copper strands and permanently dyed them all a very dark brown, washed, and dried my hair. So now I have a honey balayage at the back of my head and extremely dark hair towards the front and top of my head. I am so disappointed. This look is unnatural and now I am looking for a salon to fix this.
Be careful if you choose to visit Anna- she is very nice but I was so disappointed in this job it was truly a waste of money. read more