1. Anna Banana

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    Old Greenwich, CT

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    6 years ago

    Great selection of high quality baby clothes and toys!

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    9 years ago

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    Petite Maison Kids - Kids shoes and toys

    Petite Maison Kids

    1.0(5 reviews)
    3.1 mi

    Extremely disappointing experience, especially for a store positioned as a high-end children's…read moreboutique. I purchased the same outfit in two different sizes as a gift because I wasn't sure which size would fit best. The total purchase was almost $400. At the time of purchase, I specifically explained to the sales associate that I intended to return whichever size didn't fit. She explicitly told me, "Don't worry, you have a month to decide", an Italian lady. Three weeks later, I returned to the store to do exactly what I had explained I would do. The same sales associate refused to accept the return and told me that the store's policy was only two weeks. She then appeared to be texting or contacting "customer care," which was particularly odd given that this is a very small store with only a few employees. I asked if I could speak with a supervisor or the owner. I was told to email the company. I did exactly that. I took the additional step of looking up the owner's name and addressing my email directly to her, explaining the situation clearly and respectfully. I received absolutely no response. The most disappointing part was not even the return policy itself. It was being told one thing at the time of purchase, relying on that representation, and then being told something completely different when I returned three weeks later. If the policy was truly two weeks, that should have been clearly communicated at the time of purchase--especially after I specifically explained that I was purchasing two sizes with the intention of returning one. And after taking the time to contact the company and address the matter directly to the owner, having my email completely ignored was incredibly unprofessional. For a purchase of nearly $400, I expected considerably better customer service and, at the very least, the courtesy of a response. This lack of professionalism speaks volumes. Worst experience I have had with a boutique. I would not shop here again.

    Negative Feedback for Petite Maison Kids…read more I'm very disappointed with my experience. I ordered a cashmere baby hat twice, and both times the hats arrived defective and Very Poor quality. After returning both items, I received only a partial refund -- $14.99 was not refunded. This is unacceptable for a company that sells premium baby products. The quality control and customer service need serious improvement. I expected better communication and a full refund for returned defective items. Had to file claim with my bank.

    Photos
    Petite Maison Kids - Store interior

    Store interior

    Petite Maison Kids - Flower girl dresses

    Flower girl dresses

    Petite Maison Kids - Store interior

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    Store interior

    The Piccolina Shop

    The Piccolina Shop

    2.7(12 reviews)
    3.1 mi

    I placed an order for a Nuna car seat from The Piccolina Shop on May 31, 2025 after seeing it…read morelisted as available on their website. My credit card was charged immediately and I received an order confirmation. For several months, the car seat never shipped. During that time, communication from the shop initially seemed reassuring. Up until around January, I did receive responses, but each time I was given a different explanation for why the order was delayed and was repeatedly promised that it would ship soon. Over the course of these conversations, I was told the delay was due to things like tariffs, updated product codes, the color being in high demand, and other supply issues. Each time I was told it should ship in the next few weeks or months. Unfortunately, the item still never shipped. After months of waiting and repeated promises that were never fulfilled, communication eventually stopped altogether. I was left with no real resolution and ultimately had to dispute the charge with my credit card company in order to recover my money. After looking into this further, I found that other customers have reported similar experiences online. My advice to anyone considering ordering from this business is to proceed with extreme caution. Charging customers immediately for products that are never shipped and repeatedly delaying with new explanations is extremely frustrating and unacceptable. They claim to reopen in 2027. I hope they never reopen at all. Happy ending: I was able to order the Nuna car seat in the Biscotti color from a reputable retailer once it was back in stock, and it arrived quickly and exactly as promised. I only wish I could get back the months I spent chasing updates and excuses from The Piccolina Shop about why my order hadn't shipped yet. Thankfully my credit card company stepped in and refunded the charge during the dispute process. Lesson learned: I'll be sticking with reputable retailers who actually deliver the products they sell.

    We were established customers and ordered a car seat for $795. It was never delivered and each week…read morethey told me "it would arrive the following week". We explained we could not wait longer. They said they cancelled the order and our charge card would be reimbursed in full. The STORE CLOSED WITHOUT NOTICE AND OWE US AND OTHERS MONIES DUE!!

    Lilly Pulitzer

    Lilly Pulitzer

    4.8(4 reviews)
    3.1 mi

    While in Greenwich last week, I stopped by the Lilly Pulitzer store. This store sells mostly…read moreclothing and accessories for women and little girls. The Lilly prints are the brand's signature. It's generally, very bright colors with pinks, greens and blues, these prints are very summery. I like the fall and winter collection that's currently in the store, which embraces more jewel tones. Going into a Lilly store isn't an everyday occurrence for me, since there's only three stores in all of Connecticut. You have to truly love what you're getting from a Lilly store, an acrylic (which isn't my favorite material) sweater will run you $118. The store is beautiful and their staff is lovely.

    What a pleasant surprise to find Lily Pulitzer in Greenwich. Unfortunately, they recently closed a…read morestore near by me, and by luck I found this store. In town This is a clothing store that one would only find me visiting if I were shopping for my daughter. She loves their bright, colorful, floral prints. And that is exactly why I even entered the store. The store was not busy for a Saturday, but the service was very attentive and helpful. Since I knew my daughter dress size and what exactly style & color from the last time, I bought her a gift the only thing I needed to do was order the dress then have it directly shipped to her address as a surprise, The store also provides other products besides dresses such as swim shoes. "No matter time of the year it is, it's always summer somewhere." That is a great tag line of Lilly Pulitzer.

    Photos
    Lilly Pulitzer - The front of the store

    The front of the store

    Lilly Pulitzer - For little girls

    For little girls

    Lilly Pulitzer - Fall dresses

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    Fall dresses

    Wee Mondine

    Wee Mondine

    2.4(8 reviews)
    4.7 mi

    I do not like to leave negative reviews, but I'm sorry to say that this store is not good. I found…read morea baby's outfit I LOVED that was out of stock everywhere else, but their website claimed they had it in stock. Awesome! I went ahead and bought it. On their website, they had mentioned that it takes 2-3 business days to ship. Okay no biggie, I'm patient. One week went by, I had heard nothing. It hadn't been shipped still, and I had no updates. This was about 6 business days after my purchase. I emailed them from their website, and asked if they could let me know when it would get here. I had no response. Another week went by. After about 12 business days, I called the store. I asked them about my order and the lady on the phone just said to me, "Call back on Monday." and that was it. So I sent in another email. No response to that one as well, but I gave it time. When I got to about 19 business days with still no shipment sent out, no updates whatsoever, and no response to my emails, I looked for the Wee Mondine promotional emails I had been getting and messaged that email instead. It took 11 days to get a response. They said they would look into it. a few more business days passed and I decided to call the store again to ask if they had checked on it. A different person answered and said they weren't sure if they had it in stock but they would ask their boss. Finally felt like I was getting somewhere! Then a little while later I received an email saying that they never had that outfit to begin with. Then they offered to give me a different outfit or a refund. I asked for a refund-which did go through so I give them that. But ultimately this was the WORST customer service I have ever experienced and I intend to do my research into stores like this from now on.

    magical store with amazing curated service. i found exactly what i was looking for with their help…read more I tell all my friends to shop here for baby gifts birthdays and coolest kids clothes in the area. loved it!

    Anna Banana - childcloth - Updated October 2026

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