Relatively good selection (too many cheap store brand products however), not many employees throughout the store (I counted two employees throughout the store during a 30 minute visit), which isn't necessarily a bad thing if you are like me and just want to browse and take your time finding stuff. You just walk into the fitting rooms. The store is poorly designed, as there is an entire basement floor that one would never know existed unless you go to the very back of the store and see the nondescript elevator or go to the bra section and see the escalators. I've been to this store three times and never knew that there was a basement with shoes and electronics and home goods. Retail seems to be a dying breed and the heyday of Kohls seems long gone, but I really appreciate being able to try on clothes at this store and not have to worry about returns online. The manager was friendly and walking around the store as he ought to do. He was managing well. read more

The young women at check out could not add up three greeting cards and had to use a manager for help Waited twenty minutes extra read more

I love that there are 2 floors. It's so nice here. I love this location. At check out, I did have a hard time communicating with my cashier, which was a little frustrating. She was a little rude in explaining why my coupons didn't apply towards my purchase, which almost made me want to just not buy anything. But the sales were still so good, I had to buy them. They have a wide variety of children's clothes. read more

I went to the Kohl's store in port chester to grab a belt and socks and left with much more . A large Kohl's with a really good selection of men, ladies and children , clothing , footwares , accessories and much more with plenty of discounted sales across the store . The Kohl's bucks coupons knock off more on the final total as well. The slip on sketchers were on sale , a few cargo pants , a belt, socks , a lite flannel jacket and it's a wrap .The most important thing about shopping at Kohl's is when they have store wide sales and you will save a bunch of money and the designer brands as well as the lesser known brands are always available. Glad I did a little shopping in Kohl's at port chester , was worth it . 4.5 stars on my yelp meter . read more

Merchandise is good in terms of selection. But one woman's fitting room for the whole store?!

Great products and fantastic value with Kohl's account. First place I look for cloths & kitchen equipment when I need new stuff!

I ordered a blanket from Kohls online for $63.00. When the color was wrong and I wanted to return it, there was no way to get a return sticker without having a Kohl's account. After many tries at getting a person on the phone, I was told that the return policy does not pay for return shipping - so they would not generate a return sticker for me. Hate this store - ZERO customer service. You can't even write a review on google (probably due to Kohls making it impossible since all their reviews are so bad). STAY AWAY FROM THIS STORE! read more

Questionable Sales Practices Kohl is not true to their sales practices. We stopped by at this location to return an Amazon product. Since we were in the store, we decided to check their bed sheet. They had advertised that their product is on sale. If you buy one you get another one at half off. For any consumers, it is understood that your are paying a price on sale and when you purchase another it will be half the price of the sale amount. But this is not what Kohl's sales practices. Purchased a queen bed sheet set for $39.99 (sale price) and understanding that the second one will be half that price. But no, when they rang the two bedsheets both came to same exact amount of $39.99. Employees claim that the second one will be half off of the original price if $79.99. Not of the sale price. Now, does that make any sense at all when Kohl's posted on the floor to buy one and 1/2 off the second pair. It was also posted that these bedsheets are "supposedly " on sale at $39.99. DECEIVING dont you think? I find it to be Fraudulent sales practices. Never again will buy at this store. read more

I am absolutely obsessed with this store .. I find it so refreshing to walk in and everything is always in order , and there are clear signs of where everything is . I think the prices are the best part . I did a lot of my holiday shopping there and you get kohl's cash for every $50 you spend that feels like a win win to me . Would recommend to anyone read more

The girls working in Sephora here don't even say hello or ask you for help. They look absolutely miserable to be there.

Kohl's in Port Chester is OK. I admit I first turned up my nose at it. The shoes & clothing departments aren't very well-organized. I used to avoid Kohl's until I needed something and it was the only store open. My first time there was almost my last, as I struggled to locate items & there wasn't a single person who offered to help. I arrived at the cash register & the lady asked if she could sign me up in their system. She offered me a discount so I agreed. My email was bombarded with coupons. Meh. Why I changed my mind: It was Saturday night, I needed an item and Kohl's was open until 11pm. Let me say I'm no fan of the store's parking lot. Some of the cars look like they've been to a demolition derby. I parked & went in. This time they were having a BIG sale. I couldn't believe how cheap it was, so I loaded up my cart. I was so busy running through the aisles that I lost my shoe! I turned around and it was gone. Did someone steal it? A lady tapped me "this yours?" "Um, yes" I said embarrassed, taking the shoe from her hand, "thank you." "No problem," she said (eye roll) and walked off. I finished shopping & went to the register where I was offered another discount. When I looked down at the receipt I couldn't believe the price! It was more than 50% off! After that, I added Kohl's to my list of favorite stores. To summarize why I'm a fan: 1) When they have a sale, it's dirt cheap. Wait for the BIG sales 2) Careful shoppers can get great deals. Check out the Nike products & home goods. 3) Some of their designer collections are pretty decent, go before they run out of sizes 4) Very nice staff 5) The hours - Open until 10pm most nights & 11pm Fri & Sat. LOVE the late night hours. Why I almost gave it three stars 1) Needs better organization. Items should be easier to find. 2) Shoe section - it's really hard to find a pair in your size. Hate having to read every single box to make sure I have the correct shoe/color/size. DSW shoe store does a great job making it easy to buy shoes, Kohl's should be able to do it too 3) Location - kind of out of the way 4) Parking - often crowded near front read more

Kohl's is Khol's - which means I won't normally shop there unless forced. As stated, I'm generally not a fan of Khol's. I just don't care for the stores, their stock, their design or anything about Khol's in general. I could count on one hand how many times I've been to a Khol's in my life. I was forced to come here since I was looking for quick sneakers and I was in the area already. I had went to other locations and this was my last resort before I drove off altogether. I did find said sneakers and they were decently priced, so Khol's actually contributed some convenience in my life for the first and probably last time. I honestly didn't walk the whole store as I have in the past at another location, so I can't comment on how bad or not any other section was. The shoes/sneaker section was ok - standard and nothing special. Some of the stock wasn't in the right location, so if you are in here and find a pair you like, it's may be luck of the draw actually finding your size or brand if at all. The staff was ok. I was rung out pretty quickly. Located in a sizable shopping plaza with plenty of parking. read more

The line at the registers goes around the store and cashiers ore leaving for break and not being replaced. Ridiculous!

Staff here very nice but..the return line is ridiculously slow. They check you out real fast which is nice but clearly their return process needs some work. You can do better Kohl's ! read more

Never been a big fan of Kohl's and my last visit confirmed why. Purchased a pair of Docker pants for $62 dollars for my son. After 3 weeks of looking at them, never worn, still have the tags on, he wants me to exchange them for a different style.can't find the recent and they can only give me a store credit of $14.00. Someone is making out on this poloicy and it's not the consumer! I told the person at customer service that I would donate the pants before handing them over for almost nothing to Kohl's. Thanks but no thanks! read more

I had $15 kohl's bucks. I tried to redeem and was told that because I had returned something the coupon was no longer valid. I will never return to Kohl's again because of this shady practice.. read more

I was in Kohl's, Yonkers recently. What happened to them? The plus size women's clothing section is reduced to a fraction of their previous selection. I could always count on getting a great outfit with them. Not anymore. They have lost a important market. Great planning. I won't be back. read more

Better than shopping at the one in Brooklyn to use my $10 coupons I get in the mail. The clerk did have some register technical malfunctions though and had to void my socks twice. Doesn't smell like farts. Has the same novelty t-shirts as the more expensive Urban Outfitters. read more

The manager was very rude and couldn't explain why when I returned all the items I bought online I was given $15.00 Kohl's cash but my credit card was charged $15.65. Customer service had no answer but offered me $10 Kohl's cash for my troubles which they said would be in my wallet within 24 hours. Four days later it's still not there. I was a loyal Kohl's shopper but because of this experience they have lost me. read more

I am very annoyed with the unsatisfactory policy of not combining an online order for $32.65 picked up when I made another purchase in the store for $25.15 the same day totaling $57.80. The store touts its Kohl's cash of $10 for future purchases if the customer spends $50. I had a chat with a supervisor who said the system does not allow combined online and in-store purchases. Kohl's has no problem charging me for both purchases. The supervisor said she understood my objections. That does nothing to enhance good customer relations. The store just lost a future sale. read more

Went here on a saturday night with my son to do some back to school shopping. All of the kids section racks were very cluddered and sizes and styles were scattered. Ended up having to ask a worker to search through the mess and find my sons size. Everything from this point was sort of ok till we entered the fitting room. My son hurried ahead of me into an open stall and quickly ran back out. There was a very vial smell and upon inspection, I found that there was a turd in the stall. Totally disgusting. We quickly put our clothes down and ran out of the place. Never coming back again! read more

Be careful. I had a bad experience on Kohl's website. Their advertisement is $10 off when you buy $50 more. And when I place the order, I got a link from email and let me fill in sth to get that $10. A month later, I found a charge in my bankstatement saying that it's membership fee I've signed with a company called freeshipping.com. If you don't take notice and give them a phone call, you'll be forever charged. And even I make the phone call, you'll still pay for $13 this month. See, I make $50 purchase and pay another $13 to $10 back which I only can use on kohl's. And if you want to use that $10, you have to pay shipping fee or buy more to get their minimun free shipping requirement. Besides, I've compared with Target with my Keurig coffee machine. The price is much higher here than Target even after all kinds of discount! I'll never visit Kohl's again! read more

The usual shitty service one expects from Kohl's with an extra heaping of attitude. Took them 20 minutes to locate an item I ordered online. With no apology for the wait, the saleswoman throws it in a bag, dumps it on the counter, then walks away without a word. read more

Don't buy the liquid pack hand warmer. It's $16 and you can't recharge it as advertised. Surprised that the store buyers did not check it out. read more

I'm really not a fan of Kohls. I don't understand the great deals and bargains that people say they find at this store. The quality of the items that they sell tends to be low and the items are often overpriced. That being said, I have been to both the Yonkers location and this Port Chester location and the Yonkers location is much better in terms of overall appearance and stock. read more

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Most horrible customer service they messed up my order three times and won't fix it I'm cancelling my account had too many problems

Don't get me wrong I absolutely love kohls ! I literally decorate my home with ALL kohls products ... But I enjoy the Yonkers one a lot more then port Chester's . Today we visited Port Chester's my 12 y/o nephew really wanted this Sony PlayStation Gameset which rung up for $99.99 . I nicely asked if they price matched since I checked online Target had it for $71.99 ... First they said "yes with managers approval", I said perfect! Why would I go to target if I'm a kohls lover I thought ... Until the very rude Manager Moraima or Mor- something came and said absolutely not! They only match to their KOHLS ONLINE PRICES! but mind you I googled Khols Price Match Policy and it says Competitors In store Prices are matched ... But be careful ... Even if the online price matches the in store price in target they still won't match it because they require "paper ad's". I simply said , if you match kohls online to paper ads , and kohls in store to competitors in store why not to their online .. They had no explanation and said to just make my way to Target if I wanted it for $71.99! I literally just left all my items and will not be returning to kohls again . I also informed my mom and mother in law who happen to live literally in Kohls and told them about this unpleasant visit to kohls .. We will just take our money to Pier Imports & "Target" . read more

Kohl's - $99.99 Kohls ......... BIG DIFFERENCE IN PRICE! - Department Stores Near Me - PORT CHESTER, New York

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