Very patient and listened to our concerns. Virtual appt was still adequate for the consult.read more

First time to get a procedure done with this Doctor let me tell you this he & the staff did a great…read morejob on working with me for my procedure. I'd recommend this Dr based on what I had to have done.

First time at this location for my aunt. Her transition from Arkansas to California has been…read moreextremely easy with the help of the front desk ladies. They are on the 2nd floor and always so patient and helpful. Their positive interaction with all the people checking in is excellent! Dr. Shah, Paarth was great! We were so happy after our first visit. The Dr. was attentive to our questions, he was thorough and very knowledgeable. I feel confident knowing my aunt is in good hands at Northbay

Much improved process (great job administration) on getting the info to patients on policy!!!…read more Thank you. Note : cancellation policy requires 24hours! Although that's pretty standard procedure. Always great nursing and doctors here. Dr Gohds is amazing and the best primary care physician so usually pretty booked, so make an appt early with him when you can!. If are lucky and get an appt, you are in great hands. He really cares and will help provide the best care. Other great doctors (but dr gohds is the best)! All the nursing staff here are extremely nice, caring and friendly. This is a new facility and pretty nice with plenty of parking.

I believe this doctor is competent, thorough and compassionate. Took awhile for me to build up a…read morerapport with her, but maybe it's me.

We moved Mom to Fairfield so she could be in a retirement community and 5 minutes away. We had to…read morefind a great doctor familiar with older patients. When I got Mom, I found that she had been on tons of medications that made her dizzy, woozy, and of course masked her symptoms but did not enhance her daily life. Right away doctor Vincent took Mom off many drugs and we worked on fixing the issues instead of masking the pain or discomfort. Wow! What a difference! 5 years later, Mom is 91, she just stopped driving - but does get around fantastically and has a full daily life with many friends here. I also had to learn what to look for and how to care for an elderly person. Dr. Vincent is so patient and explains the effects of aging. We just love Dr. Vincent.

I saw Amanda once and was to have my physical today. She was great on the first visit and Iwas…read moreanxious for the follow up appointment. Unfortunately I've experienced a series of issues with Northbay to the point where I cancelled my appointment and am in search of another health care provider. Dr. Atkins seems very qualified and if she wasn't associated with Northbay, I would be happy to continue with her. Under NO circumstance could I recommend Northbay to anyone. They are not patient friendly.

My favorite doctor to date! I really was inspired to live a…read morehealthier life under her care. Great medical practitioner, motivated me to stop smoking and to eat healthier and to keep moving (exercise). Gentle bedside manner. I've relocated to Texas now and was looking for a similar doctor. My current doctor is okay but not the inspirational health advocate as Dr. Adkins! I highly recommend Dr. Adkins!

Jeanette has no integrity and her lack and standard of care put my mother who was 62 in the most…read moreextreme surgery and from the results of her surgery she died. Your going to pay your fucking murder!!

The doctor herself is nice, but the staff and the scheduling are a mess. We scheduled an…read moreappointment for my grandfather, who suffered from pneumonia and almost died on a plane. We called in and told them what happened, and they scheduled us for an appointment for "this Thursday at 3:15". When they got their Thursday, the staff insisted that the appointment was for Thursday the 19, which was two weeks ahead! My grandparents acquiesced and they rescheduled for Monday the ninth at 10 am. My grandpa triple checked to make sure he had an appointment. He even joked that If the appointment was wrong that the lady owed him lunch. When we got there, the lady ran out of the building and told us that he did not have an appointment and blocked the door, inhibiting us from entering. She let us in when we requested that she recheck the schedule. She insisted that we were still scheduled for the nineteenth. I could understand them not having any appointments available soon, but making us go to their office and messing up the schedule twice just isn't working. My grandpa is still very weak and sickly, so this has been adding stress on him.

They don't answer the phone. It take's multiple times of trying to contract them over weeks to get…read moreahold of them. No email, just call. Dr Anne Chen is the sweetest doctor I've ever had, but getting ahold of them can be hard

Good dr, bad MA. Cant reach doc by email, just tell you to make appt. Ruined by corporate medicine.read more

Dr. Arenas and staff are kind and caring. Dr. Arenas explained everything to me and answer my…read moreconcern. She was my doctor before and when my husband switch insurance I couldn't get her, but now she's my doctor again and I'm happy about that because I feel comfortable talking to her about all my concerns.

I have to put a star on here because I am not allowed to leave a star out but this review should be…read morea negative 5. This is a terrible office. Elaine the office scheduler is horrible and incompetent. She does not understand what medical care is. Even for situations they can easily handle telephonically to expedite what may be an emergency they will instead refer you to urgent care or the emergency room to wash their hands clean of your issue. They like to get you in as much as possible so they can collect your copay and insurance pay even when they don't need to. Dr arenas is always unavailable. They take days and sometimes weeks to return your call but will cancel on you the same day even hours before your appointment. If you want a study relationship with a caring doctor and doctors office go elsewhere.

My Primary care physician sent me in for a study. They were running behind, but they communicated…read morethey are going to be right with me. They did take some time to get me on schedule, however that could be paperwork and referral process that prevents the timeliness of contact. Bed was decent, and I did not use their blanket or pillow because I brought my own. They really try and discuss the Sleep study and types of sleep apnea. Tell you about machines and really walk you through the process. I guess it is hit or miss when it comes to these places. Felt I had an good experience. I would say only thing to fix is cut the conversation with patients that talk a lot so you can get to other ones.

They don't deserve any star.. Very poor service.. My son was scheduled and waited over a month…read more. Received calls multiple times to confirm. On the actual day of study, I called only to know that he's not in schedule because apparently they don't do pediatrics. 1. Didn't they realize he's a pediatric from the first time they got a consult? 2. They called to confirm the appointment and lied about calling and leaving a message to cancel.. If these people can't get their stuff straight, how would you trust them with your test..?

This Dr..has absolutely no compassion for her patients that have chronic pain..takes forever too…read moreget an appointment then..never get your refills,on prescriptions..she let me go a mo,th without meds...pretty sure that's illegal

I waited over an hour to see Dr. Hongsakaphadana. After waiting so long she proceeded to tell me…read moreshe can't help me and wouldn't help me. She asked how I got all the way to her without knowing that what I needed wouldn't be done by her. She was extremely rude. Not professional at all. I simply came to her for a medical clearance. She talked down to me so bad, I had to tell her that I'm a nurse and work for Northbay so there's no need to talk down to me like that. I will never go back to her.