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Jeannette Peterson, MD

2.8 (10 reviews)

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Ella Gupta, D.O

Ella Gupta, D.O

1.5(8 reviews)
2.5 mi

OMG! Another horrible experience with Ella Gupta. My mother and I were both transferred to her in…read more2022 after our beloved Dr. Vincent retired. We transferred almost immediately to another primary care doctor due to her absolute lack of interpersonal skills and lack of giving a second thought to her patients. Well, this week I had the unfortunate opportunity of having her as the on call doctor and contacting me and giving me BAD MEDICAL ADVICE. I had blood tests done Tuesday. They came in in Tuesday evening, after 10 PM. I was not feeling well and was sound asleep in bed and the phone rang. I let it go to voicemail. It rang again, SUTTER. i thought that was odd, so I answered it in bed. Ella Gupta was on call and one of my blood test results said 'critical level low'. It was potassium at 3. She left a huge long message which I kept and am writing to her manager. Hopefully they act on this complaint. Bottom line was she told me I needed to get up and eat a banana. I told her did not have one. Take electrolytes. ???? Gatorade. I told her did not have that. Then she went through all the bad things that happens if potassium is low enough and that includes heart stopping and cramps and other things. She said this was nothing to mess with and I should go to ER. I said sleeping soundly and no. She said this is a 'low threshold' of feeling badly and if I felt badly in the AM go to ER. Needless to say, I wanted to go back to sleep but could not as anxiety took over. What if? I felt very badly in the AM, as I had a flu shot and acute sinus infection and LOW POTASSIUM so I got an UBER and went to North Bay ER. Had I not been on Medicare as just 65 it would have cost me $6000. I don't know what I will be charged but I WENT to the ER as she frightened me. She has a medical degree from somewhere - so I should take into account she was calling me at 11 PM? At the ER they told me no way should I have come, just take a supplement pill. While I was in the ER, the primary care doctor called and also was shocked I went to the ER with that level of potassium, and said a supplement was all that was needed. Wow. Dr. Gupta then had her office call me the next afternoon, when I was also in bed trying to SLEEP as she kept me up all night, and say I needed to get tests and see her and set that up. I told them no way and she was mistaken. I specifically told her nurse to NEVER CONTACT ME AGAIN. I already had the follow up set up with primary and the ER doctor prescribed the supplement. Dr. Gupta is completely TONE DEAF to patients. She has no idea that health care costs money. She just wants everyone to go to the ER, get all the tests imaginable. She has NO IDEA we have to pay for this. Dr. Gupta continues to have no idea how to talk to human beings. She has no human feelings. Talking to her is like talking to a rock. (I apologize to all rocks as they do not deserve the comparison) If you want good or even just OK medical care do not choose Ella Gupta. Anyone else ANYWHERE will most likely be far superior.

I have been seeing Dr. Gupta for a while now, and I have finally decided that I need to find a new…read moreprimary care doctor. I chose Dr. Gupta because her bio said she treats the whole person and she really listens. I keep going back because I am waiting for the listening part, which does not happen. She likes to take lots of tests for what I do not know, since she never tells me the results. I am left trying to figure out what they mean. I end up asking 1 of my specialized doctors, who have then told me I needed to do or that, but Dr. Gupta never even bothered to do anything. I find out that I am almost a level 4 chronic kidney deasease and the I need to be seeing a kidney doctor, I did not find that out from Dr. Gupta, but from a PA. Who said I needed to make an appointment with Dr. Gupta. I said no way, that I would be looking for another doctor. This diagnosis was in a blood test, which was not followed up on by Dr. Gupta. I have had more then enough of this doctor that treats the whole person. I am really trying to not think this has anything to do with being a black woman, but I have heard from a few other black women who have had Dr. Gupta and they have also said that they have had similar experiences. Hopefully in my journey to find a new primary care doctor, I will have learned from this experience and not put up with this kind of treatment again. That the doctor I choose should be someone I'm comfortable with and not someone I tolerate and know that I have to depend on my specialized doctors to actually read test results.

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Ella Gupta, D.O
Ella Gupta, D.O
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Jeannette Peterson, MD - internalmed - Updated May 2026

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