Dr. Khonsari has been my Primary for a number of years. He is thorough, listens to my concerns and I trust him with my Healthcare. His office staff is polite, accommodating and very professional. ​ read more

Always a wonderful visit with Dr. Khonsari. He's very thorough with me. He deeply cares and I've had him for over 20 years as my doctor. Dr. Khonsari is very professional and goes above and beyond and the office staff are very personal and always happy to see me. I feel very relaxed with the whole office and Dr. Khonsari and his staff if he ever has to retire I don't know what I'm gonna do every visit that I have with him, when I ask him questions, he tells me if I'm not sure about something. He takes his time to let me know when time I had a lump behind my knee and I don't remember if it was after office hours I called him. I told him and he said go straight to Sutter Hospital and they'll do a sonogram and they did and all it was was a muscle, but he didn't shrug me off. He made sure I went and got it checked I'm 82 years old and I've had two doctors in my life as a general practitioner and my first daughter Boyson delivered my children and it was hard for me to find somebody and then I found Dr. Khonsari through a person that worked at the hospital and I'm very lucky to have a doctor like him. I know I went on and on, but I wouldn't trade him for anybody! Rosetta Sampson read more

We are so lucky to have found Charmaine Santos, PA as my mom's primary care provider. She is very professional, thorough with my mom's health care and very kind. My mom's last provider was not so great so we are lucky to have found Charmaine. My mom is doing a lot better with her health which eases our stress as her daughters/caretakers. Staff is also very efficient and polite. Great experience every time we call or come in. read more

Friendly helpful office staff and the best PA ever. My wife and I would not go anywhere else

I have been with my favorite Doctor Khonsari for 26 years, me and my two daughters have been under his care and I can tell you. He truly cares for you as a patient. He has beed a blessing for me and my family. If you are looking for a Doctor that cares for his patients. Look no further. Dr. Khonsari is the answer. He makes sure that you are well taking care of and will keep your tests and immunization up to date. Thank you Dr. Khonsari for keeping me healthy. You are a blessing read more

The office staff are very friendly. Charmain is thorough! I can't add more words to make this eighty five words

I have been Dr. Khonsari's patient for 20 years. He's a knowledgeable and caring doctor and I trust him.

Always been looking after me since or around 2008. Always shows a lot of care. Always easy to get appointments .

One of the biggest reason for us to stay in Antioch is Dr Khonsari and his office administrator. I and my wife is very happy and thankful for all respond and care we receive. Appreciate. read more

Dr Khonsari is truly the best! He's the most thorough doctor I've ever had. I've had several doctors over the years and have many specialists as well. He cares about his patients and puts everything he has into them. Of course he works best when you listen and take his advice. If you don't do what he suggests, you won't achieve the results he's reaching for. Please put your trust in him, he has a big heart, he's full of kindness and truly cares about your health. He'se a selfless person here to serve you in your own best interest. Thanks Dr. K for being so wonderful, I'm thankful to have someone like you! read more

Ms. Santos was very thorough in my pre op appt. we discussed meds, what to stop when and answered a lot of questions. she made some recommendations and reviewed next steps. I feel she provides much good care and reviews my file before she sees me. read more

excellent healthcare provider,excellent front office Team . attention to detail and very care.

I have been a patient of Dr. Khonsari's practice since it opened and I have always been extremely pleased with the care I receive from the entire staff. Through the years I have seen Dr. Khonsari as well as many PAs and NPs and I have been very happy with every single one of them. I always feel as though I am heard and my opinions and concerns are taken into consideration. The office staff has always been extremely helpful and kind to me. Shoutout to Amanda for helping me through a difficult situation with my insurance recently! Amanda went above and beyond to take the time to assist me and keep me updated throughout the process. I read some reviews that state that the team is sometimes running behind. I personally have never been a part of a medical practice that did not sometimes run behind. This tells me that the medical staff is taking time to handle all the patient's needs, even if that means running a bit over. I would rather they be behind sometimes than rush through my appointment. I have never had an issue getting an appointment when I needed one. Many practices do not have same or next day appointments anymore, but this has not been a problem for me. Overall I am very happy with Dr. Khonsari and team at Full Care Medical Group. read more

His male medical asst has no manners. Does not do well with children and really should not be in this field. This medical practice has gone down hill since Pamela DiFranco left. We will be seeking care elsewhere. I recommend steering clear of this place if you wanted to be treated poorly and have your concerns overseen. read more

I've been a patient of Dr. Khonsari for many years and I'm continually impressed by his kindness and empathy. Over the years his staff, from his office manager down, have been polite and ever accommodating. read more

STAY AWAY! Their staff is a mess, and I have reasons to believe that he is homophobic. They asked for a blood test. When I got to the off site facility, there was no order for a blood test. Strike one. I made an appointment last week and asked to fill up three medications. When I got to the pharmacy, they only did two. I called but it was already after phone receptionist hours. I called again the next day and it was never filled. Strike 2. They cancelled my appointment yesterday 90 minutes prior, and said the doctor wanted to wait for the medications to work. I told them it's been over 72 hours, and am still coughing- clearly the medications do not work. Then she stated the reason again. I told them that I need another refill for medication and they said they were going to do it. I got to the pharmacy and guess what? One medication was missing. Again. Strike 3. Did I mention that they failed to diagnose asthma? I WAS UNDER THEIR CARE FOR OVER FOUR YEARS! read more

I am out of words for this doctor. All I can tell you is, if you are looking for a doctors office that cares about the overall health of the patient, DONT DO IT! You will be sorry. His staff sucks and he tends to think its funny right along with them. Its not worth the stress that you will leave with. read more

I've been a patient of Dr Khonsari for over 5 years now and should have written a review much earlier. He has been amazing with helping me and my entire family with our medical needs. His staff is very helpful and fully committed to their jobs with patient care. I have referred a multitude of patients to him over these years and all have been very satisfied with their care. He explains everything thoroughly to you and though the office visit may be long, I feel that he really listens to me and pays close attention to my concerns and the time spent there is well worth it especially if you have a lot of concerns like I do. The Nurse Practitioner, Pamela Difranco there is the same way, my wife sees her and is very happy with how she is treated. I highly recommend this office if you are in need of a Primary Care doctor. read more

Been a patient of Dr. Khonsari almost 7 years and haven't regretted a single moment. He was a bit understaffed and overworked for awhile but has hired a second doctor (Dr Ikeda) and she is just as good as he is. The staff is friendly and courteous -- but they don't mess around when it comes to missed appointments and cancellations in under 24 hours ($65 charge for each). They also charge to fill out various disability forms, as stated on the front desk window when you walk in though I don't have any experience with this. Highly recommended if you are in the East Contra Costa County area. read more

Inconsistent medical care, unreliable staffing. High turn over, different/new staff at every appointment. Getting refills on medication is like pulling teeth, call multiple times prior to prescription running out, only to run out anyways, and end up missing doses. Always canceling appointments (3 consecutively for me), but when you cancel ONCE they want to send you a "warning of discharge" threat, along with a $50 fee. Like can I charge $50 for the constant and consecutive cancelling of my appointments or medication refills. New NP Pamela, even worse, adding to the chaos. ALWAYS out of the office, probably been out of the office more than in office since she's started, months at a time even, leaving your continuing care up in limbo. No follow thru, no consistency at all. When you call you will have to explain in great detail the reason for your call millions of times, to the millions of staff, only to have no resolution or for them to not follow through. Incredibly frustrating. Also have called in wrong medications into pharmacy, more than once, or wrong pharmacy entirely. They just need to close they are a huge liability, not to mention all providers have previously caught Covid19, and have had to close. I think that def sets the tone for the kind of care you'll be expecting to receive, or lack there of. Def went downhill even more once Pam DeFranco NP came into the picture. read more

Doctor Khonsari and the Full-Care Medical Team are all amazing. They are the choice healthcare providers in the area. I've always been well taken care of with the highest degree of care and compassion. I can't thank Dr. Khonsari & Florentina.D enough, they are simply the best. Also, love the office staff; professional, inviting, personable and caring. They go above & beyond for you. To everyone at Dr. Khonsari's office, Thank you! read more

So after 4 years of dealing with absolute incompetence, I finally complained that their system was old an antiquated because they had a very difficult time with record keeping, not being able to have access to record information on the weekend and then actually denying me as a patient (Don't know who he is!) while trying to get a basic prescription filled they had refilled a hundred times. So I went to the office to complain, they would not let me speak to Khonsari directly, I asked that he called me. Nurse Ratchet called and said, Because I was UPSET at the lack of integrity regarding the Khonsari, that he would not be calling me back. He would not speak to me, because he knew I was UPSET and a Dissatisfied Customer, 2 days later, THEY DROPPED ME BECAUSE I COMPLAINED! Now I will be happy to move along finding a new general physician, but BEWARE!!!! These people should not be in business. It's your health that they so blatantly just do not understand. If it does not fit their time frame or if they have to put in any effort, they will blame you, and without any notice change the rules on a whim. I actually feel like it would have been better if they just handed me a blank white sheet of paper and said, We are going to make up rules and do what we want as we go along. Absolutely Horrible Staff and Khonsari should be reviewed by the Medical Board! Find Someplace else who actually cares if you live or die! read more

Stay away from this doctors office. After eight years of putting up with this medical office, I am through. Staff is completely incompetent, they schedule you for one thing over the phone and then don't write it down when you get there, send you the wrong lab sheets so you take the wrong labs wasting your time, Dr. Khonsari seems overworked and doesn't listen to your opinion (aren't Conversations supposed to be two way), Other doctor seem to come and go which should tell you something, and the physicians assistant is completely rude and uncompromising. While I initially felt comfortable with this office, over the years the grind they put you through is completely unnecessary and shows that they trust no one. Gone are the days of a good working relationship with your general medical practitioner. Unbelievable! read more

After being away for three years in Nevada I just moved back two weeks ago. I called Full Care Group two weeks ago to establish a new provider. They scheduled me an appointment for today. Prior to this their office mailed me a packet to complete and bring with me to the appointment. The front desk person by the name of Prea took my drivers license and my photo of my health insurance cards. After 45 mins of waiting I asked sis she know how much longer the wait would be. Prea said we would have to reschedule my appointment. I asked the reason why as I was out of my medications. Smiling she said new patient appointments you have to arrive an hour before your appointment. I informed her that no one informed me of this and I arrived 10 mins early as I always get to appointments a little early. She repeated herself three additional times that new patient appointments you have to arrive an hour before. I wind up telling her that for the fourth time no one informed me of this. I asked to speak to the office manager and she states that the office manager left for the day. This office is clearly incompetent and unprofessional I can see why they have negative reviews. Needless to say I won't be going back I took off work for this appointment to not be seen. read more

I finally pulled my family out after 6 years. I left after one year, and went to Kaiser. Phones don't open until 9am, but the office opens at 7am. Doctor is ALWAYS behind. Staff is rude, and disorganized. Getting blood work, required going to a different lab. Nothing was ever easy, and took multiple phone calls. Dealing with Dr. Khonsari always left me feeling frustrated, and angry. I never felt like he listened to me. Or valued my opinion as a mother and a woman. read more