My husband & I discovered Dr. Johnson 20 years ago; never looked back…read more He is a knowledgeable expert, compassionate person, professional and kind. What more can one ask for from a PCP? Thank you Dr. J.

Visit are a bit expensive. At least $500 for a basic 15 mins consultations, that even specialists…read moredoctors do not charge in the area. Usually PCPs visits are between $80-$150 per consultation. I had gone here last year for a basic consultation. Was disappointed by the consultation and diagnosis details. He seems not bothered about my ailment or not much interested in patient concerns. One of the expensive primary care physician in Brentwood area as per my insurance that had warned me about his high fees.

I've seen Dr, Trehan for a few years now. I am always impressed with his quick response to my…read moreneeds, i just had some tachycardia and though it was lunchtime, he called me and suggested I go to urgent care. Good thing I did as I was sent by ambulance to the hospital. Oftentimes, he'll prescribe something without a needless visit, since he knows my health issues. I never have to wait long snd his staff of always very courteous.

Had been Dr. Trehan's medical office as a new patient seeking primary healthcare …read more The office was clean and comfortable and the staff was f it friendly and courteous. Dr Trehan was very professional yet friendly and impressed us with his knowledge and experience. I intend to continue seeking Dr. Trehan's medical advice and support in the years to come.

Dr. Lucero is excellent--personable, easy to talk to, and consistently professional. He takes a…read moreproactive approach to care and genuinely prioritizes his patients' well-being, always going the extra mile. I highly recommend him to anyone seeking a top-notch primary care physician.

Dr Lucero is a great doctor who takes time with his patients to assess them, and put in appropriate…read morereferrals and labs etc. He has been caring for a family member of mine with a very complex degenerative disease and coordination of care for over a decade and has always taken the time to coordinate his care with appropriate specialties. Both myself and my husband switched our care over to Dr Lucero a year ago and are also pleased. As a nurse myself at another organization I am very picky with who I choose for primary care. Sutter East Bay is very lucky to have Dr Lucero who takes a holistic approach and time with his patients to assure great care is given and their needs are being met during their visit

Doctors are not in the office on a daily basis. My doctor is only in on Thursdays. It took 3…read more months to get a Wellness appointment. During the appointment, the doctor sits across the room and most of the 15 minutes is spent with the doctor fooling around with the computer app and was more concerned with getting a POLST form filled out. She ordered lab work based on my meds. I asked for a urine test--she said they are no longer automatically part of the Wellness exam--I requested the test. My lab results had some issues and they were not properly addressed by the doctor. I called the office, wanting to talk to the doctor, but she does not take phone calls so the front desk gave me a phone appointment with the PA. The PA said I must talk to the Dr. who ordered the lab work. So, now, I have to wait another month to talk with the Dr. At least the PA did order the additional lab work. Prior to this experience, there have been issues with meds and referrals. I guess if you have no health issues, this type of care would work for you.

I cannot believe how extremely RUDE the employees at this office were. I spoke with Amanda, the…read moreoffice manager and she was so condescending and horrible. I called to establish care and spoke with Sela who scheduled me an appointment for March 19th. I let her know that my insurance was a JMPN HMO plan and that I was going to call my insurance to have them post date the change of PCP for 3/1/24 since I'm currently under the care of another physician and cannot NOT have a PCP in the interim. She said that I needed to call and do that first before she could schedule me (why she scheduled me already before verifying is beyond me) she then said that the insurance needed to send them a letter with the reference number. I asked to speak with the office manager at that point and she said she would have her call me back. I then received a call from Amanda who was so rude. She said that it's her office policy that they cannot schedule until the PCP is changed on the card, even though Sela said that the insurance can post date it. She said that it's in the best info the office to do it that way. What about what's in the best interest of the patient?!! What horrible patient care. So a patient can't have a PCP while they wait a month if they have HMO insurance if you want to schedule with them. How does that even make sense. And like I said, I'm currently under the care of a physician for a medical condition and cannot be without a PCP for a month. She then said that her doctor would not treat my medical condition and that their office doesn't agree with disability. She says her doctors will only sign for disability for 2 weeks and that's it. Hmm for someone who is not a physician she was quick to diagnose and tell me what treatment I needed. I cannot believe that the doctor would refuse a medical necessity and I cannot believe that they have such a rude office manager. She also says that she's the manager so she makes the office rules and she made that policy. I asked to speak with the doctor and she said that she wouldn't take my call and that I could email. She then said "I actually don't think I even want to give you her email." So unprofessional. She then said "I'm going to hang up now because we won't be able to have you as a patient." Wow, just wow! I dodged a bullet for sure. If an office manager can be this unprofessional and the doctor allows it, that speaks volumes!!!

Wonderful doctor . Empathy , knowledge and listens to his patients . He has taken great care of my…read morewife . Happy to have him .

The front desk staff member with center-parted, dyed blonde hair was unhelpful and refused to check…read moreme in, despite not being busy. She rather sat & looked down do nothing than check in patients. There was a note on Door 200 stating that patients should check in at Door 201. Even though this note was clearly posted, she told me she would not check me in and instructed me to wait in front of the closed Door 200. I followed her instructions and waited there. Later, another staff member came looking for me and asked why I had not checked in at Door 201. She explained that she had been calling my name but could not find me. I then explained that I was told by the front desk staff member to wait in front of the closed Door 200 instead of checking in at Door 201. In contrast, her coworker with brown hair was very friendly and provided excellent assistance. This situation caused unnecessary confusion and delay, and it could have been easily avoided if I had been properly assisted.

I have been treated here for a while now. The Dr's & Nurses arg good but you won't have any support…read morefrom staff. The staff are very rude. They speak to you in a condescending manner at the Brentwood office It's as if you are a bother. Staff is always very busy to follow up on prescription orders which can endanger your life. Mangers are the same. Please don't endanger your health by going here.

I am sure the doctors are ok but heck, the phone people and office staff can care less and were…read moretotally rude, made mistakes, too many mistakes and would not listen to me to explain and they kept telling me they cant accept my referals the way they are and i needes my PC to make both referals for them.. and i was like what? Why? So I have pulminiary referal and they scheduled me wth their cardiologist. Fyi, i also had a referal for cardiologist but was for a doctor office closer to where i lived. I was guessing they were like this because they didnt get both referals that they didnt want any so after changing my appointment day to the day the proper doctor would be in, they apparently also somewhere along the way changed the time of apppintment too but they only said the day was changed. So now, on that new morning I had alerts from my chart saying time to go to apt at 10am when appoint was scheduled for 230pm and my travel time there is over an hour. They told me i had to pay 50.00 same day cancelation fee if i still wanted to be seen in their office.. I then asked for a manager given all the rescheduling and mistakes made on their end and they told me they cant waive anything so, after a week and a half to end up like this then come here to see the other similar reviews tells me i want to be seen somewhere else so i told my Primary Care about it and they are setting up a refferal for a different provider. Beware!!

Dr. Lee has been our primary for at least 4-5 years I can't…read moresay enough good things about Dr. Lee. I ask a lot of questions and have always had my questions answered. I've asked for referrals and had no problem with a follow up response. We highly recommend Dr. Lee.

I love doctor lee I been his patient for years whatever I need he's there for me he's a awesum…read moredoctor I think n appreciate him dearly. Thank you doctor lee for always being there wen I need anything.

I have been treated by two oncologists at Epic Care Antioch. Both refused to investigate whether my…read moresudden affliction with diabetes was treatment induced. They said they didn't know what caused it, but that it definitely was not caused by the treatment they had given me. Both Dr. Pillai and Dr. Tong remained hostile toward me because I doubted their professional opinion. I have a new oncologist now. All of my doctors now attribute my new diabetes as a side effect from cancer treatment. I was right. It was obvious. These two doctors are some very disturbed men who become aggressive and adversarial if their poor skills are questioned and the poor skills do abound. I am convinced I would be dead if I had continued to be treated by Epic Care in Antioch. I swear that I am speaking the truth. If you value your life then you need to stay away from these strange men.

Dr. Pillai is an uncaring, rude, bigot. My dad has lung cancer and was just treated for a PET scan,…read morewhen he saw Dr Pillai. My dad was fatigued at the appointment and confused due to some medicine. My mom accompanied him to assist him and Dr Pillai ignored her, belittled her, and yelled at her multiple times. He only wanted to talk to my dad and yet interrupted him when he spoke slowly. When my mom told Dr Pillai to not interrupt my dad he became irritable. He rudely shushed my mom various times when she was asking reasonable questions about possible treatment and timelines. I was on the phone on the other line listening to everything. English is not my mom's first language and she was trying her utmost best to understand him but he was completely unpleasant and exclaimed that he won't change his personality to accommodate patients. He yelled "We're done here!" at both my parents. Either Dr Pillai is misogynist, xenophobic, or just hates his patients. If you're thinking of going to Epic Care please look for other options or at least try to be assigned to a different doctor. Cancer is hard and heartbreaking, there's absolutely no need at all for your oncologist, of all people, to make things worse.