The front desk staff member with center-parted, dyed blonde hair was unhelpful and refused to check…read moreme in, despite not being busy. She rather sat & looked down do nothing than check in patients. There was a note on Door 200 stating that patients should check in at Door 201. Even though this note was clearly posted, she told me she would not check me in and instructed me to wait in front of the closed Door 200. I followed her instructions and waited there. Later, another staff member came looking for me and asked why I had not checked in at Door 201. She explained that she had been calling my name but could not find me. I then explained that I was told by the front desk staff member to wait in front of the closed Door 200 instead of checking in at Door 201. In contrast, her coworker with brown hair was very friendly and provided excellent assistance. This situation caused unnecessary confusion and delay, and it could have been easily avoided if I had been properly assisted.

Wonderful doctor . Empathy , knowledge and listens to his patients . He has taken great care of my…read morewife . Happy to have him .

Regardless of where a physician completed their training (Caribbean or elsewhere), patients deserve…read moreattentive listening and accurate documentation. During my visit, I felt dismissed, and the chart included information I did not provide. That is unacceptable in any medical setting. I had a very disappointing experience with this physician. During my appointment, I felt completely unheard. I tried to explain my symptoms and concerns, but I was repeatedly interrupted and dismissed before I could fully describe what was going on. It felt rushed and impersonal. What concerns me most is that when I later reviewed the visit notes, there were statements documented that I never said and very misleading. The notes included symptoms I did not report and omitted key concerns I clearly expressed. Accurate documentation is a basic and critical part of medical care, and seeing incorrect information in my chart was both frustrating and alarming. Good healthcare starts with listening. Unfortunately, I did not feel respected, taken seriously, or accurately represented. I hope this feedback encourages more attentive, patient-centered care in the future.

Dr Lynne is an amazing skilled professional. I was so glad he was working when I went in for a…read moreprocedure to remove a shell that was under my thumbnail. He was careful and attentive. Anyone who can have Dr. Lynne care for them is a lucky human being IMO.

I was previously a patient of a doctor who left this practice. I was disappointed that my doctor…read morewas no longer available, but after one apt with Florentina I was convinced I had found my new primary care practitioner. She is easy to talk to, a good listener, down to earth, has good bedside manner, performed a thorough assessment and provided good information.

I love Florentina Duke. I am a nurse myself, I will not go anywhere else for my health concerns…read more She is knowledgable, current, patient, and understanding. I love the office staff. Do not believe any negative comments about this office, check it out for yourself. You won't be diappointed.

My Dad went to Dr. Copeland. While a very personable and knowledgeable doctor, the wait was always…read morewell over one hour after your appointment time and he always had extra charges "over and above" the amount paid by a major medical Blue Cross policy after paying the normal office charge. Also, he will needlessly make you come in (and charge) for unnecessary office visits to renew your prescriptions, writing them for only three refills unless you strongly insist otherwise.

I love Dr. Copeland. I've been using him for weight loss on and off for years. He gives you great…read moreassistance and support. Check him out.

This doctor appeared extremely unhappy and was lashing out on me! He barked down at me and…read morecomplained that my medical conditions were too complex! He then demanded that I book a 2nd appointment with him, but did not say why! His office staff lied about mailing out a medical info release form to me which I've never received! Charges $25 for a 2-page progress note (1 visit). Prick!

Dr.Clarkee really is a great Doctor…read more I have been going to him for a few years now and I have always been greatly impressed with his expertise. Unlike a lot of doctors, he actually listens to you, he always asks all the right questions and you actually get the since that he generally cares. He's also always seems to be right on the dot with what's going on, or what would work best for the current condition whether being sick or so forth . There new office is located off of Hillcrest Dr. in the Hillcrest business center. The office is small but nicely decorated and very well kept. They also have a spa division on the right side of the building where they do facials, waxing, massaging and so forth. So far, I'm very satisfied and don't have any reason to find another doctor.

I went to book my annual physical and saw he is no longer practicing. I didn't get any notice. you…read morewould think after being a patient for over 25 years I would have gotten some notification.

This Dr. was outstanding. I am shocked when I called his office even more shocked when I went to…read morehis office to find out he was no longer there. Dr. Williams was in our lives for over 32 years. My husband coached little league with him umpired Dr. Williams and his boys games. Dr. Williams was the Dr. on the sidelines for varsity football games. I cannot say enough good things about this Dr. I almost felt he was a part of our family. My husband and I and truly saddened by this and he will be missed greatly. The Dunlap Family will miss you Dr. Williams, we love and appreciated everything you have always done for us more than you know.

Dr. Alpert has been my primary physician for close to 4 years. He is the best family doctor I have…read moreever had the pleasure to work with. He is friendly, approachable, highly professional and a great listener. On top of these great qualities, he is extremely knowledgeable.... and if he doesn't know about something, he will be the first to admit it and get you out to a specialist who can care for you. He is also very quick at sending prescriptions and responding to refill requests. Maria at the front desk is always prompt and professional and genuinely cares about helping you with your questions and health care needs. I feel very safe in Dr. Alpert's care! I would recommend him to anyone moving to the area trying to get established with a new physician, he definitely made my transition easier years ago.

Dr. Niufar and his staff ROCK! The doc is low key, friendly, not in a rush. Love that! Staff is…read moresuper-courteous, professional. Nice offices as well. BACKGROUND: This was my first visit to the doc. I have been seeing the same doc for 15 years, but she is 27 miles away and it is tedious to get there for basic things like a check up, etc. I finally decided to find another family doc. While I was visiting my daughter in the hospital recently, I asked the nurses about local doctors and Dr. Niufar's name came up repeatedly. They GUSHED about how fantastic he is, so I can now confirm that he is indeed a great doctor.

Very friendly staff, Dr. Niufar is quiet at first but once you start to engage him, he is open and…read morevery friendly. I like that all of the records are kept in the computer system, not on a piece of paper. Actually takes the time to talk to you and get to hear about your concerns, then gives proper advice. The only suggestion I have is that the medical assistants ask all relevant health information while in the exam room, not at the receptionist desk. I was asked on my first visit what meds I was taking while standing at the receptionist desk, and thought that was a bit odd - there wasn't anyone else in the waiting room, but had there been, I would have been uncomfortable with that. Very minor, but just saying, ya know...?! Elana, the medical assistant, rocks and is very personable! With the exception of Dr. Lieb and Dr. Niufar, good doctors in Antioch are hard to come by. I'll be back and highly recommend him to anyone seeking a primary care physician!!! A+++ to Dr. Niufar and his superior staff!

For over 2 years now and I can't say enough about medical knowledge, caring personality, and…read morethroughness. Spends alot of time with me (much more than the average 10 min.)and answers whatever questions you have.

An excellent, "Old School" physician, the kind that used to be the norm. Competent and considerate,…read morehe takes the time to talk with you and understand your concerns. Busy but worth the wait. You can't go wrong with Dr. Edwards!

Outstanding level of care and concern, with high effort to resolve the issue. Took plenty of time…read moreto sort out the concern and took action to help remedy it. Highly recommended.