My 85 year old mom really likes Dr. Chou. She says to watch the Dr.'s video on the John Muir…read morewebsite because "it shows Dr. Chou's interest in the people who are her patients as well as the medical aspect and that she honors the stages of human development. She was a breath of fresh air to me after my previous primary care physician." Dr. Chou, thanks for taking good care of my mom!

I recently switched over to Dr. Chou's office and feel grateful that I lucked out with such a great…read moreprimary doctor. The office staff members are professional, helpful and great to work with. I have made two appointments and both times I was able to meet with Dr. Chou within the same week. Dr. Chou took the time to get to know me, review my health history, and discuss current concerns. The staff also followed up to remind me about getting labs. Overall, it was a smooth process switching to Chou as my new doctor and I feel that I am getting great care.

I love how thorough Dr. Martinez is. Also her office staff is super helpful especially Blessing she…read morewas patient and kind and resolved my prescription for me while I was out of state and looked up some info for me I needed to schedule my mammogram.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

Dr. Jackson is simply phenomenal. I don't know if he is accepting new patients but if he is, you…read moredefinitely want him as your doctor. His experience, understanding, and care for his patients is unmatched.

CARE quality office experience Dr. Jackson has Care for me…read morefor two years now and I must say he is the best doctor I've ever met. He goes up and beyond my expectations to give me the best care that a doctor could give I couldn't ask for anything better.

Moved to the east bay this summer and had a great experience setting up care with Dr. Jones. She…read moreand her staff are very helpful and kind. Dr. Jones helped me on a weekend via phone when she was on call and she also listened to me when I had previously been unheard about my concerns with other doctors. Her office is clean and central to the Richmond/ Hercules/ Pinole area

I really, really wanted for Dr. Jones to be a good fit as my doctor, as I did like her as a person…read more It was apparent to me from the start that she is an intelligent, capable physician who has a lot of potential. However, she is scattered and disorganized to the point to where I became concerned that her carelessness could be harmful. During my first appointment, Dr. Jones asked me to write down a list of my current medications, and then asked that I highlight what needed to be refilled, and requested that I write down what medications I've had bad reactions to. I carefully listed each medication into the correct category, we discussed the list, and she agreed to refill what was under the "refill" section. When I got to the pharmacy to pick up the prescriptions, I saw that Dr. Jones had called in prescriptions for the medication that I'd had bad reactions to, and refilled medication that I did not need refilled; which of course my insurance didn't cover. She had mixed up the lists, and what is worse is that she insisted that it was the pharmacy's mistake. On another occasion, she wrote me a prescription for a specific ailment that I was suffering from, and when I came for my follow up appointment, she read from her notes that she had put me on a completely different medication for an ailment that I have never had in my life. When I explained that her information was incorrect, she insisted that I was mistaken and my memory was bad. Perhaps I caught Dr. Jones during a difficult time period as she had just moved offices, but good organization is important in medicine, and I hope that she has improved her practice.

Needles aren't scary. The people who stick them in are the scary ones. Fortunately there was…read morenothing scary about Dr. Raskin and his kind assistant when they showed up to do on-site flu shots for our law firm. Our regular company had gone out of business and we received (a great) recommendation for this Doctor. The process of arranging for his two-person team to come at a time convenient to us was as painless as his shot. I was very anxious as the stick time grew nearer, but when it was my turn to sit down he calmly asked me about work and I hardly knew he was done. I'm not kidding - painless! He accepted a business check for payment of our 19 shots ($25 each) and now our office (and a couple others on our floor) are flu-safe. Shots are also given at his El Sobrante office so give them a call if that's your area! They'd be happy to stick a needle in your arm. And I promise it's the least amount of suffering possible.

I have been to many Dr.'s in my 49 years. He was the very first to ask me a question that I could…read morenot understand why others didn't. It is private so I won't tell you what it is; however, he knows how to ask the right questions so that you clearly get the best treatment/service available within his expertise. Truly changed my outlook on the medical profession. Thanks again Dr. Raskin, your raving fan Jerrold "Jerry" Parsons :-)

Love Dr. Asunción. Very professional, listens to you, And is…read morecaring. I would highly recommend him to others seeking a new Primary Physician.

Immanuel A. Asuncion is my GP for 5 years. He has been a very competent doctor but lately I have…read morehad issues with scheduling an appointment.

Dr. Patricia O'Connor is amazing (I think she is retired now) but her office staff is HORRIBLE…read more Not sure if the new doctor/s will employ the same office staff.

I have been seeing Patricia OConner for over 30 years as my primary physician which I recommend…read morehighly. Doctor OConner committed to patients who have been experiencing pain and anxiety is being treated with quality care and the right medication needed. Thank you Doctor OConner for your continued care and understanding support for your patients concerns not to mention your great medical staff that you have in your office.

I have United Health Care and decided to go to Alliance Health Care because it is close to my home-…read moreabout 1 mile away.) the only complaint I have is that I have had wonderful doctors and PA's when leave to go to other locations. I really liked my doctors and PA and after establishing rapport with them, they just disappear. I like the people there a lot.

Well, it used to be a pretty normal doctor's office but over the last year they've gotten weird. I…read moresee one doc and they tell me ok see u in a year, I call for med refill they say i was supposed to come every 6mo or else no meds; so I go and then call for refill next time, they say i have to come every 3 months and since it's been 4 months they won't refill. I think my doctor decides to fill meds if she's in a good mood, honestly. It makes no sense. It's ridiculous. This practice is crap.

Office is really old and needs a serious update. The red head is very unprofessional. They make…read moremistakes and don't own it. They get an attitude and role their eyes. The admin staff is not very helpful at all. I do not recommend going here. Sutter should not refer patients here. Had a terrible experience.

I called to make an appointment, but the receptionist was unhelpful and unsure if the office…read moreaccepted new patients. I promptly hung up to avoid wasting time and potential paperwork complications, as her attitude and unclear communication were apparent.