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    Jan Diamond, M.D

    Jan Diamond, M.D

    3.8(5 reviews)
    0.6 mi

    I am sharing the experience I had with Dr. Diamond over a decade ago. I had chronic pain in my…read moreright thigh/groin area ever since someone slammed into the front of my car while my foot was on the brake, several years prior to seeing Dr. Diamond. I learned only long after that, that the impact of the accident had torn the labrum of my right hip. Unfortunately, my labral tear was not visible to doctors inspecting the x-rays, MRIs and other imaging that was done, and despite my pain and disability, I was denied a hip replacement at that time due to lack of sufficient arthritis. I was forced to pay out-of-pocket for decades of massage therapy, and it was a massage therapist who first suggested that I might have a torn labrum. During the months in which I saw Dr. Diamond, she recommended Pilates, but the pain I was having disabled me from doing them. At a later visit, she shared with me her recent reading of an article about chronic patterns of nerve pain sent by the brain, that can occur without an actual injury being present. She indicated that she thought that was my problem. It bothered me that she seemed so certain that I did not have a real injury, just because I could not prove it with imaging. The final straw came when, at another visit, she told me that after an insurance claim, most people's pain clears up after the claim is settled!!! While other doctors were unable to locate the problem, Dr. Diamond was the only one who displayed such certainty that I had no actual injury, not to mention insulting me with her theory that my pain would abate after an insurance settlement. (I got a mere $2K which covered about 1 year of my 2 decades of monthly massage therapy!) I never saw Dr. Diamond again. Twenty one years after the injury, a doctor at UCSF finally saw my torn labrum in some more recent imaging. By this time arthritis in that same joint (and no other) had grown to the degree that I was offered a (long-overdue) hip replacement. The surgeon's surgery notes also note the removal of the "previously torn labrum." Although, I still have some (hopefully temporary) thigh pain from the recent surgery, my groin no longer hurts and I can do things I haven't been able to do for 22 years. This is a re-writing of an earlier review to make some parts more precise and accurate, and to let Dr. Diamond know that I have suffered over two decades with a REAL injury even though I could not prove it at the time. To be fair, I gave Dr. Diamond 3 stars in this one so it doesn't affect her ratings more since I already gave 1 star in the old review (that Yelp won't let me edit nor remove). But I hope she has learned never again to assume that someone does not have a real injury (or disease) just because she doesn't see the proof. "Do no harm," includes not adding insult to injury.

    I saw Dr. Diamond for the first time this past Tuesday. The moment she entered the room, I felt…read morelike I had known her a long time. Dr. Diamond is friendly, humorous and listens very carefully. She will also give you any referral you need! Dr. Diamond read through my chart later Tuesday evening and called me with a few insurance and health questions. Aside from my pediatrician, she is one of the most personable doctors I have found. Starting October, Dr. Diamond will only be doing primary care on Tuesdays and Fridays which is a bit of a bummer but that's OK. Very convenient office she works in though, just blocks from my house! I highly recommend Jan Diamond!!

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    Jan Diamond, M.D
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    Marcey Shapiro, MD

    Marcey Shapiro, MD

    3.4(12 reviews)
    0.0 mi

    After spending thousands of dollars on tests, appointments, and supplements, I am left worse off…read morethan when I started. Every appointment runs about 15-45 minutes late. She never knows anything about my case until I come in. If I need to email/phone about anything, her response is attacking (like there's something wrong with me if I have an adverse response to a medication and that upsets her or if there is an issue at the pharmacy, you are on your own). She is worth seeing if you can't get help from your GP and try lots of others. I did get one diagnosis from her that came from a test no one else would run. But if you have a complicated case and need someone who can keep atop of it, this isn't your doctor.

    I've waited awhile to write this review. I thought perhaps I would see the experience in some new…read morelight with time, however, it has not changed. Marcey was 45 minutes late for our first appointment. I understand being unavoidably detained. However, she did not acknowledge the lateness, or apologize. When I met her inside her office, I realized that she had been the person who had come through the waiting room laden with shopping bags. I initially overlooked this, wanting to focus on getting help. Later I wondered how unavoidable the delay was. This was an auspicious beginning of the professional relationship. (As a health provider myself, I would not have handled lateness in this manner -- but, I wanted to give her a chance.) The most problematic aspect of her treatment, and the reason I left her care, had to do with demeanor. She was distant, lacking compassion, and judgmental. I felt worse after leaving her office. In terms of her clinical treatment, she offered no additional understanding, information. I have seen many western practitioners as well as eastern and alternative care practitioners, valued both, and have received great care from many. I am not a challenging person, nor a particularly challenging medical case. There are a small number of doctors I've encountered over the years whose care stands out in my mind on a continuum from unpleasant to harmful. Unfortunately, she is one of them.

    Onna Lo, MD - familydr - Updated May 2026

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