Saved me money. Very knowledgeable about plants, homes projects, everyday home projects. Like…read morethe people.

I went in to buy glass to replace some that had been broken in my door. They were super helpful…read more While one man went to cut my glass the other employee was chatting me up like an old friend. Other customers came in and we all talked together like neighbors did 40 years ago. I came back the next day to get something else I had forgotten and again, I was treated so well and they helped me with the product I would actually need rather than the one I thought I did. I will never go to the big hardware stores again! Lindy's has a loyal customer in me

great employees,very helpful,know their stuff!! Lumber yard is well stocked,and the Ace hardware is…read moreawesome!

Conveniently located, and full of small town charm…read more The staff are very amicable and there is a good selection for a small store. I prefer a small shop to a big shop because they are more willing to work with you. Also they have free popcorn on Saturdays. I'm easy to bribe.

It was great ! Associates were very helpful, etc although the coupons aren't the same I got what I…read moreneeded when I went there for a somewhat decent price ...I guess

I really like this place. Most Of the equipment and tools we need are here and comparable to the…read moreones at competitors. The prices are very competitive. You can also get a warranty and usually there is a sale going on. The store is well lit and clean. No crap all in the aisle. And things are usually in stock. Customer service is very nice. Quality is comparable to any other store. Usually the same brands. Everything I've ever bought has not broken and been very reliable. Every other company brags about how good their tools are. This place just advertises their prices. The items speak for themselves. Yes I would recommend! Score as follows: Location: excellent 5 Prices: excellent 5 Cleanliness: excellent 5 Customer service: excellent 5 Quality: excellent 5 25 out of 25= 5stars

I walked in to get my window screens repaired and the customer service was top notch. I can't…read moreremember the last time I walked into a store and received such good service. I will be shopping here more.

I had recently purchased my first home and needed all the lawncare essentials. Being a single…read morefemale and not knowing much about things of this nature, I went to the Ace Whitmore. The store manager Derek was very helpful and spent time with me in picking out a mower and explaining how to use it. I signed up as a rewards member (it's free) and got $100 off the Ego mower and an additional $100 off the Ego blower/trimmer combo! I also received and used a $5 off $15 coupon via text. Derek explained the batteries on Ego are interchangeable, which was an added plus. I recommend anyone who needs some extra assistance to go to Ace. The people will ask if you need help and spend the time with you! Thanks again to Ace and Derek!

Writing to thank James at the Matteson Menards. He overheard my wife discussing a problem with a…read morelock nut stuck on a bolt we needed. Without being asked, James began to use his tools to wrangle the nut off. My wife and I really appreciate his persistence.

Had a terrible experience with a cashier named Lyssa. I was paying for my items and presented a…read moreMenards store merchandise check to her. As I was bagging my items the scanner where you pay read "insert credit card" to pay for my purchase. I did and returned to finish my bagging. What I didn't know was the in store check covered my complete purchase. Lyssa hands me the in store check which had a small remaining balance. She then starts ringing up the next customer purchases on my credit card. When she realizes this she rudely says "why did I put my credit card in the scanner ?" "Now I have to void this and a call a manager."The manager comes over ands she sarcastically tells her a loud lie/ version in front of other customers like its my fault.Neither Lyssa or the manager ever apologize. I can"t believe how condescending and rude these women were. Lyssa does not have the personality to deal with customers. Who is hiring these angry women? I'm not sure if she even has the skillset to retrieve the shopping carts. I will not be spending my money here no more.

Our washer stopped working so we needed a new washer and dryer so they'd match. 1 Stop has the best…read moreprices and friendly staff. Super informative and easy to talk to. When we unpacked the washer it had a dent in the front. We called and they exchanged it without hassle the next day. We've also purchased a dishwasher for our home and other appliances for a different home from them. Everything has always been good-Easy process, best prices and good selection. Very easy to work with! Please support this business.

Lots of options on inventory. Sales individual was extremely helpful Abs patient with questions…read more Would shop for appliance again.

MTS has helped me more times than I can count over the last 10 years. They are knowledgable about…read moreall things plumbing. I hate working on any kind of plumbing but I know that I can go to MTS not only for parts but for advice. I usually take a picture of what I'm doing to make sure I get the right parts. They are friendly and patient no matter how many times I go in one day!

Can't say enough good things about this store... 7 years ago I had no idea that I would be in the…read moreposition I am today. I was blessed enough to buy every piece of equipment Brand New from Russo's ... From my 10k SCAG but I started with a 30 inch Turfmaster and the guys there gave me knowledge and have watched me grow. This location is like family to me they have always looked out and helped me when I needed and I'll forever appreciate that .

My name is Socorro and on November 14,2019 I purchase a snow remover machine for over $600 ,machine…read moreis great but I make the purchase with my credit card and two days ago when I received my credit card statement I found out that Russo charge me twice, so been calling the store many times living Voice messages and and no body have back to me and when some no one answer the phone they keep transferring me to different extensions ,good machine but worse costumer service Att; Manager I need my money to get refund back in my credit card I'm talking about the Russo location in Frankfort