We've been steady customers for 27 yrs. Neither of us can walk into store or anywhere .....Gus…read moreBocks had someone come out and pick up tank, fill and bring back. They even made sure grill was working.

This particular Ace Hardware really has outstanding customer service. I will go out of my way to…read morecome to this store. When I purchased a Toro snowblower from this store, they filled in and submitted the warranty on my behalf, as well as fill the oil and gas so that it was ready to go from the store. Super helpful!

It was great ! Associates were very helpful, etc although the coupons aren't the same I got what I…read moreneeded when I went there for a somewhat decent price ...I guess

I really like this place. Most Of the equipment and tools we need are here and comparable to the…read moreones at competitors. The prices are very competitive. You can also get a warranty and usually there is a sale going on. The store is well lit and clean. No crap all in the aisle. And things are usually in stock. Customer service is very nice. Quality is comparable to any other store. Usually the same brands. Everything I've ever bought has not broken and been very reliable. Every other company brags about how good their tools are. This place just advertises their prices. The items speak for themselves. Yes I would recommend! Score as follows: Location: excellent 5 Prices: excellent 5 Cleanliness: excellent 5 Customer service: excellent 5 Quality: excellent 5 25 out of 25= 5stars

The staff here are awesome. They go above and beyond to provide good old fashioned service. This…read moreis truly a neighborhood store that is very well stocked. So happy I can buy local.

Gas can identical to the Ace hardware can and true value is $3 higher I guess true value not…read morereally true value!

Great store very very nice staff. The employees go out of their way to help and assist you. Great…read moreproduct selection, the store was very clean and safe to shop. I have shopped here three times and have made this my new ace location.

They have parts that Home depot doesn't carry. Also they give you advice, so plumbers come here…read more Some parts are cheaper than home depot, some are not. Totally recommend for the homeowner or contractor. They provide faster service, knowledge and experience, and hard to find parts to fix lead pipes, larger drains, etc. Just the knowledge and advice is worth it alone, but the time I save is why I keep coming back.

I've recently had to remodel my bathroom and needed to find a good new sink and other essentials to…read moremake it normal again. A friend recommended this tiny store on Kedzie because he said the owner will almost bend over backwards to help you in any way he can. It turns out that this owner truly knew what he was doing and gave helpful suggestions on how to get the best products without overspending...which is good when money is tight! He did have a ton of things in this small shop but didn't have everything I needed that day. He was quick to tell me that he could get the materials I needed in a day or two, personally picking it up for me. True to his word, he had it for me the next day and I was on my way!! The one negative I would have to give this place is that his helper didn't seem to know what he was doing half the time and I was first kind of upset with his lack of knowledge and attitude. Once the owner came through the door, my experience changed for the better. Because of his great knowledge, suggestions, and service, I am so going back to him whenever I need any kind plumbing and heating supplies! Check It Out!!! -Papa Bear

They charged me twice for their Welcome Rewards Membership when I inadvertently ordered it (while…read moreplacing an order for a rug). I immediately requested a cancelation of the membership and it took over a day to have it canceled via their dysfunctional texting system. They finally returned my $19.95 and then charged me again. I'm STILL trying to get this resolved a week later. Really poor customer service.

Yelp deleted my review on this place. Came here a month ago with my girlfriend to check out some…read morecandles and fragrances. It's your typical store, bigger than the ones you see at the mall too. Employees are super friendly. Very ambient here as well, definitely a casual shopping experience here

A new 'vintage' lamp blew! I took it in to Prestige and within an hour, it was ready to light up…read morethe room again. Excellent service. And willing to figure out what happened to my old lamp.

Prestige is our favorite lighting store. The lights are much better quality than you find in the…read morebig box stores. They are friendly and helpful. I arrived just before they closed and they told me to stay and cheerfully helped me.

Customer service here is great. When I was there to buy some products to stain a door they were…read morevery helpful with suggestions. And today an order I placed at Ace.com got messed up because part of my order was cancelled and the employees at this store took the time to straighten it out. They went above and beyond.

Very expensive, staff are not very helpful. Went to buy a broom after looking on line, found one of…read moreless quality and was more expensive then the good one I found online. Just go to the Ace on cermak and you'll get what you need. Besides the manager Tony is always helpful and will find you what you need when in doubt.