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    Exton, PA

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    3 years ago

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    Barnes & Noble - Magazine area

    Barnes & Noble

    3.3(12 reviews)
    2.9 mi
    •$$

    For clarification: I…read moream not a typical American- I do not believe that obscene wealth immunizes you from poor decision-making that leads to bad behavior (Hi Dad!). I tip service people very generously, bring them gifts, offer them free legal advice (no joke), the list goes on. But I call out heinous service when I experience it as well. The B&N in Exton, PA's customer service is *so* gut-wrenching that I stopped going and now check my books out of the LIBRARY instead. The best service you get there is at their quasi-Starbucks: the women and man who work there treat you like *you* owe *them;* they tell each other private jokes as they ring you up (you are inconveniencing them, don't forget), they demonstrate their anger if you don't tip them for a $7 coffee.... Most heinous to experience here is the employee Rashaan. If he rings you up for books you are paying your hard-earned $ for, he lets you know that he has rage that you are in his line. He doesn't ask "are you a B&N member?" (I am.) He doesn't give you Member discounts. He doesn't speak--just gives you a rage-filled cold, silent stare. Forget "hello" or "thank you." What's more, he stands, on his break, in the afore-mentioned Starbucks area, screaming complaints about customers. He swears during these episodes as well. I've heard him yelling about "She was so f'n dumb! She asked me where the readers were. They were right f'n there in front of her!" I was so upset, I left, but watched him complain animatedly for an entire 20 minutes. That's your dedication to customer service, B&N. Never will you get my money again. Toodles.

    The worst checkout experience where they only had one cashier for a long line of 10 customers…read moremaking multiple purchase items. As the line dwindled down to 3 customers, 2 additional cashiers arrived. What poor management of the checkout

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    Barnes & Noble - Cafe

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    Cafe

    Bramble Books

    Bramble Books

    5.0(4 reviews)
    8.3 mi

    Amazed that I'm the first to review this location! What an exceptional used book store! I have a…read morehuge interest in presidential biographies, and this store delivered when it came to that genre. I walked out with a couple great books to add to my collection, and will be back soon to pick up some more! My favorite thing about this store is that they offer hard to find books for a great price. They have an extensive Pennsylvania section which includes biographies about many of of the small colleges dotting the southeast part of the state, and a large amount of genealogical books as well. I was strapped for time and didn't get a chance to explore the entire store, but the sections I perused left me with a great feeling about the place. The lady who helped me check out was extremely friendly as well. Have already recommended this store to a couple friends and family, and I will personally be making the trip back out as soon as next week. Highly recommend!

    I've been to many used book stores. Most look about the same, with about the dame pricing, etc…read more And this one holds true to that. Looks like most other used bookstores. But... The owners of THIS store have been in the book business for a while. Both put in years at a large chain bookstore. They've used that experience to create a store people WANT to shop. They are extremely knowledgeable on many topics, and very friendly. The store, like many used bookstores, is a work in progress. The difference is the people, and the staff are amazing!

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    Bramble Books
    Bramble Books

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    The Title Page

    The Title Page

    4.8(24 reviews)
    17.6 mi

    You walk inside and there are books EVERYWHERE. This is my favorite type of bookstore- where every…read morenook and cranny has a treasure and you can spend a whole day investigating what they have. They were also so nice!

    Somebody tell me how this place has been in its current location for 20 years yet my husband and I…read morenever noticed it until last week?! This is everything I want in a used bookstore. It's not slick like a Half-priced Books location, and it is packed with treasure. Mostly decent prices for 2024 and although I would say the science fiction section is either small or hard to find because it's mixed in with a lot of fantasy, it does have one and I bought some things I'm really happy about finding. I even found something from my to-read list that I didn't think I was going to be able to. I also found a copy of an Anthony Trollope book I've wanted to read for a long time, but couldn't find in the libraries I've tried. My husband went straight for the Christmas section and added some really lovely things to our collection. There's no place to sit, but the very nice person working there (the owner, I think) allowed me to rest my bad back in one of her desk chairs. I wish I had known about this place when I had more people to buy books for, but I'm thrilled to have found it now and I can't wait to go back. Next time, I will treat my best friend to a visit here.

    Photos
    The Title Page - A customer in the stacks of The Title Page (photo: Pete Bannan for The Main Line Times)

    A customer in the stacks of The Title Page (photo: Pete Bannan for The Main Line Times)

    The Title Page
    The Title Page - Books galore

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    Books galore

    Animotion - bookstores - Updated October 2026

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