I called Ron at 2pm on a Wednesday and he was here here by 3pm. Ron evaluated my "Squirrels in the Attic" issue and quickly devised a strategy. Within 2 days the issue was completely solved and it was a pleasure dealing with him. Ron id Prompt, Professional, Tidy and Efficient. I tried calling Terminix and Clark and after their (so called Inspector) inspection, Terminix said it'll cost $1800.00 and they don't trap. Clark said it would be $5600.00 and didn't say what that would include.. Ron is a professional and knows what he is doing. Thank you Animal Capture and Removal. read more

Ron and Becky of Wildlife Control---we can't say enough good things about this couple. They came very highly recommended by our city's animal control department, as our city doesn't deal with raccoons. We had a raccoon that was costing us time and money. Rob and Becky are so efficient and reasonably priced. We hope we don't need their services again but if we do--they'll be the first we call. Thank you, Ron and Becky, for all your knowledge, expertise and for just being great people. read more

This man is not a professional whom we paid $1,600.00, but he failed to remove a single raccoon nor their feces over a two week period. We hired a reputable service who did the job, including clean-up with hydrogen peroxide, bleach, baking soda, et al. for $3,000 when Ron Bailey quoted "a minimum of $12,000 and probably $20,000". read more

Ron was super responsive, friendly, and reasonably priced. He took care of our raccoon problem in just two days. He's also very respectful of the animals. Highly recommend! read more

Really professional. Raccoons were captured on the first try and they were treated really kindly.

Ron is absolutely Amazing!!! We had a Momma Racoon bust through the chimney and had two babies up in our attic. He was very professional and my daughter who is 6 thought this was the coolest experience seeing him capture them . Best part was she got to hold a week old baby racoon . Thank you for being so great Ron. read more

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A week ago I had a dead buck in my yard. I attempted to call Animal Capture and Removal, but hung up. I received a text on my phone saying they were busy leave a detailed message so I proceeded with a text. Then, I got a reply, I gave the town, the type of animal and that it was on private property. Next, they asked for pictures so I texted two pictures. No reply after that. The next morning still no reply so I left another text asking if they could help or direct me to a place that could and no reply back. Try Marin Humane if you need assistance, Animal Capture and Removal you have horrible customer service! Glad I found a live person to help me and answer my questions from Marin Humane! read more

A surreal and disappointing experience with Animal Capture and Removal. Called them a few days ago after battling a skunk problem in our basement. Ron answered and from the start was very short and condescending. I told him our issue and he said he could come out that morning (fee - $275 for inspection /$50 everyday until animal is captured/$100 per animal captured). He said it would be an hour or two, but didn't end up showing up until close to noon. I got off the phone and thought maybe he's having a bad morning. I had a couple of guys working on my driveway. Around noon, I heard yelling in front of my house (which is unusual for Mill Valley) and didn't think it had anything to do with my house or the guys working in front. After a few minutes I went out to see what the noise was about and found the guys shaking their heads watching a truck backup. They said the guy in the truck, Ron, was yelling at them and the car that had approached from the other side because he couldn't get through. If you know Mill Valley, our roads are tight and we often have to maneuver around each other. By the time I came out, he was backing up furiously and fighting with his wife/partner (Beckie?), who was trying to help him turn around. He called about 10 minutes later to say he can't do the work as he's been in too many accidents on roads such as ours. If you see our road, it is a typical Mill Valley road. Soooo, I ended up calling Wildcare and had a wildly (pun intended) different experience. Wildcare was kind, thorough and effective...all for $265. Also worth mentioning, companies that remove wildlife, put the wildlife to sleep after capture (I assumed they were relocated). Wildcare "evicts" the wildlife and sets up measures/protection so they don't return. Anyway, if I could give Animal Capture and Removal a minus 5 I would. HORRIBLE customer service...and frankly quite surreal. read more

We thought we had a skunk under our deck and because of Ron's knowledge he advised it was not a skunk that was leaving the tracks on the deck, but instead it was a raccoon. He checked under the house and all looked good-I truly appreciate Ron's honesty on what could be done. It is such a relief that there is not a skunk under the house, just raccoon(s) passing by looking for food. I highly recommend Ron for his honesty and integrity. Thanks Ron read more

Quick to respond, communication was clear, accurate and upfront about the process, went above and beyond while he was here. Very satisfied customer. read more

Have you come face to face with a skunk, in your garage!? I did and Ron removed it! After calling several numbers and even the police department for help, I was giving Ron's number. He promptly answered the phone, allowed me to decompress about the skunk and stress I had, arrived within the window he gave me, was pleasant and professional. He presented a couple options for capture and finally settled on grabbing the skunk by the tail, that was visible from behind the refrigerator. Yep, you read right, grab the tail.... and he did, after setting up a plastic barrier incase of spray. It all happened so quickly from pulling the skunk out to placing it in the cage and racing it to the back of his truck. From the run in, my own attempt to coax it out and Ron's swift capture nothing was sprayed! Total success!! Highly recommended, you won't be disappointed! read more

My wife thought she heard some sort of critter in our attic and Ron came out to take a look. He examined our open space (in the attic), and the outer areas of our house to see if there might have been something there. There was no visual evidence of any animal, but he was nice enough to setup a small trap for a few days in the attic as well as going around the outside of our house to ensure that all/any openings were appropriately sealed. I highly recommend the professional folks at Animal Capture, sure they aren't inexpensive like some fo their competitors, but you get what you paid for. Grade A++++ service read more

I would like to thank Ron and Becky for helping my parents with their skunk issue when no one else would. Also for trusting me with payment as I do not live close by them. Mom said you were a Godsend. A+ guys! read more

We brought home our new born from the hospital and as fate would have it we had a family of raccoons and skunks decide that it would be a good time to move in under the house and fight for territory. Well, not sure how much fighting took place but the entire house would be filled with skunk spray multiple times a week. It was not a pleasant couple of days. I called Animal Capture and Removal and Ron came out the next day. Ron humanely remedied the situation very quickly even though it was the high season for skunk activity around the bay. I highly recommend Ron for his quick and professional service. Oh, and his dog Elsa came along for a service call and is ridiculous cute ha ha. read more

Great guy, showed up within an hour of calling to remove a large skunk I had caught in a trap in the backyard.

I have now worked with Ron and Beckie for almost two weeks. They are both great, and Ron is better than great. He has now trapped and removed a big Possum, two Raccoons, and five dead rats. (They were destroying my yard, so I was happy to relocate the animals). Ron communicates well, is very prompt and action-oriented, and really knows what he is doing. I think the world of him. Very highly recommended! read more

I had a wonderful experience with Ron from Animal Capture and Removal yesterday. As promised, he called an hour before showing up at my place. Just recently, I've been hearing noises underneath my floors and a bad odor had been permeating my house whenever I turned the heat on. I've been panicking about the possibility of raccoons returning under my house. I used two different companies last year to address my raccoon problem. This time, I knew I did not want to call either of those companies because of their lack of "follow up" and their unprofessionalism. What I liked about Ron was his kindness, thoroughness, knowledge and professionalism. He went around the perimeter of my place to inspect for possible entries as well as going through my crawl space. He found three dead rats and a baby opossum. I'm pretty certain that these critters were the source of the awful odor I was smelling. Ron is my guy! I will use him again if I encounter any critter problems. Thanks, Ron, Beckie and Elsa too. read more

We had a skunk move in under our house, what a nightmare! Called Ron and Becky, they were out within hours and found the little critter. Ron expertly set up a trap to get it out without having it spray all over, the next morning our new friend was safely in custody! Ron returned that morning and removed it without further incident or odor. Would TOTALLY use Ron again if needed (we live in a wild land interface, so this kinda happens from time to time) Great service, very fair price! Thanks again Ron! read more

Really nice folks, called me back even though they don't do rats or mice! I was impressed they gave me a local referral they trust and took the time to do so. Great customer service! read more

Ron and Beckie are a great team with a lot of knowledge on how to humanely trap animals. Great customer service and will take the extra step to get the job done professionally. Highly recommend them for all of your animal capture needs and will call them first!! read more

These guys will travel far to help you, and do a great job. I have only heard good things about this company. Whenever we have called Animal Capture and Removal, they were very helpful to us. We highly recommend them to anyone who needs an animal removed. They have helped us right over the phone and never asked to be paid for their advice. They are experienced, knowledgeable, and cost-effective. If you want a company who has good customer service call them first. They know what to do and are a pleasure to work with. read more

Ron gave us peace of mind. He responded quickly and was very professional. We called several companies but none would deal with snakes. Then we found Ron and we couldn't be happier with his service. Don't waste time call this guy first and you won't regret it! read more

Ron was very personable and got the job done right! He successfully discarded of two dead squirrels from our crawl space (yuck) then captured and removed a skunk from under our front deck. Now grilling and eating outside will be much more pleasurable! I definitely had sticker shock at first, but Ron's inspection of our property was thorough and he was very communicative throughout the process, so in the end I felt very good about the cost. After all, you really can't put a price on removing skunk funk from underneath your deck. I highly recommend Ron!! read more

Ron and Becky responded to my call in no time. They both came and tackled what needed done and gave me peace of mind. I am very grateful to have found them and for their good service. I will definitely recommend them. read more

I had bats in the walls of my home and Ron and Beckie removed them all, and did a wonderful job. I was very pleased with how fast efficient and professional they were. I will most definitely be recommending them to anyone requiring their services. read more

The Best!!! We had skunks and racoons and Ron took care of everything in two days....He was so efficient and like I said he got the job done. thank you Ron read more

Ron and Becky are fabulous, professional and personable. I had Opossums in my attic and Ron was relentless in making sure these stinky critters were eradicated. They didn't stand a chance against the awesome twosome of Ron and Becky. If you are looking for critter eradication in a humane manner, call Ron and Becky! They won't let you down. Thanks Ron and Becky. You two are awesome! read more

Had a horrible odor coming from under the house so I was sure something died down there... so gross! Came across all of Ron's perfect reviews on Yelp so I knew he'd come to the rescue. Gave him a call (at the crack of dawn on a Saturday) and he scheduled me for a Monday appointment and thankfully showed up even earlier than expected. Turns out, I had FOUR dead animals (3 rats and 1 squirrel) that Ron bagged up and removed, while also being very conscious of keeping my house and hardwood floors super clean - not tracking anything from underneath the house into my home. Very respectful of peoples' homes, which made a big difference since I have two very young kids. Ron doesn't just remove the dead animals, but scopes out everything else to determine the entry point - checks all the crevices underneath, checked my attic, checked corner to corner, checked all the vents, walked the entire outside of my home and also offered recommendations. Ron is efficient (was done in about 1/2 hour), but thorough, which I appreciated. I actually hope to never see Ron again, but should I have a future issue, Ron is the one and only person I'll call. He is easy to deal with and very friendly. Thanks for all your help today, Ron, which includes not waking up my 22 month old from her nap! -Vanessa read more

I had an absolutely positive experience with Ron Bailey. I called and set an appt for the following morning, which he arrived for promptly at the set time. Ron set two traps, explained the process and cost and said he'd check the traps each morning until the raccoon was caught. The raccoon was caught the next morning and her babies were the carefully extracted from their hiding place with minimal damage or repair needed to my home. Ron was prompt, professional and courteous and I couldn't be more pleased with his service. I would highly recommend Ron and Rebecca! read more

Ron was great. I called him upon the recommendation of a friend and he came right out and helped us with our skunk issue. Ron even worked over the holiday weekend to make sure that the skunks were gone when we returned from our family vacation. I would recommend anyone with a pest problem to call Ron. read more

Live and learn We had a racoon and her babies under the house. When i called ron he explained his charges over the phone. The fee to inspect, The fee to return and check traps, and the fee for the animal removal. I understood that to mean to removal of the animals in question... the racoons. Upon inspection Ron spotted the Racoon family. During the inspection, ron found 4 dead rat carcusses. I gave him a plastic garbage bag and he removed them. When he returned, the racoon family was gone. He took away the traps ans gave me the bill. initial service call $ 75., inspection $200. return inpection fees $100.00, AND $400.00... 100. FOR EACH DEAD RAT ! tOTAL 775.OO My fault for not reading the contract more carefully, and telling him th leave the carcuses. I believe he should have asked me if I wanted them removed, noting they would cost me $100. ea. Word to the wise. Clark, Terminex and othe similar companies will remove rodants such as mice & rats at a fraction of the cost. Ron and his wifes' expertice is in larger animals. Spend your money wisley, and have them do what they do best. Leave the meanial tasks for the others. read more

I recently moved to an older renovated home in Carmichael. The back yard borders other homes and I thought one skunk seemed to always be passing through. We couldn't open the windows at night due to the pervasive odor. I contacted Ron and he came out the next business day and set up three traps. In two weeks Ron took care of 8 skunks an 1 opossum! Apparently this is a personal trapping record at one location in his 18 years of service. Lucky me! I had no idea so many critters lived in a developed urban area. Ron also gave me advice on how to skunk proof the foundation vents and fence line now that I have reclaimed my yard back. Ron knows his stuff and provided great professional service. read more

We hired Animal Capture and Removal and are extremely pleased with the service received. Ron is a professional and was successful in solving our issue this past week. Ron is an expert and I have complete trust that he knows his business and the pest issues will be resolved. I highly recommend Ron's service. read more

Wow, what a day. We had a pesky critter come around while we were on vacation and Ron took care of the problem like a master, the very next day after I called him. Even though he was busy, he worked us in. No fuss, no muss, no critter, happy campers. Yay, Ron! read more

Working with Ron was clear and precise. Expensive but the job was done right so worth it. We had a female skunk under our home and Ron was not sure he could trap it. He was prepared to go under the house and HAND CAPTURE this skunk. Lucky for all of us she was in the trap. We were very pleased with Ron's solution to this problem. I highly recommend his service. read more

Excellent services. Ron and Beckie do great work and really care about the people and animals they serve! I wouldnt do business with anyone else! read more

Ron of Animal Capture and Removal went far above and beyond to rid us of the two skunks who had taken up residence in the heating ducts under our house. Ron was knowledgeable, responsive, and fully committed to help solve our problem. Our situation was quite complicated, and attempts from other services to trap the skunks had failed. Ron took the more aggressive step of going into our crawl space, provoking the skunks to exit the ducts, and chasing them out through their access hole. In addition to ridding us of the skunks, he provided tips on the next steps we should take to prevent a recurrence and repairs we should make to the ducts. I recommend Animal Capture and Removal without reservation. read more

I'd highly recommend Ron and Becky if you have any unwanted creatures in your house. They're very responsive, friendly and do a great job!. Ron went into my crawlspace and retrieved 10 dead animals (still not over the trauma) and trapped a raccoon that was living inside. I'll definitely use them again (hope I don't have to) and would tell anyone who wants a fast, reliable, effective person, use Ron!! read more

I gave him one star because he at least showed up. What a joke. I spoke to Ron Baily and I asked him for a quote to remove bats that are living in the eaves of my house. He was double the other quote I received and charged $325 to come out and give me the ridiculous quote. I knew about the cost of the quote going in, he charged $50 more for the quote than all the other companies I contacted, but I chose to have him come because he sold me on how great he was. I called and asked why it was so expensive thinking that maybe he was doing something different or had discovered some problems that the other person missed. He replied that the working conditions were more dangerous as my house was on a hillside and that made access difficult. I said does that mean it will take longer, he said no he was charging more because it was dangerous. It is two days work either way according to him. I run a small business and have never heard of having different billing rates based on working conditions. If it take longer it makes sense to charge more, but not if the time needed is the same. $2500 / day is pretty nice work if you can get it. I guess you can write 4 ridiculous quotes a day and make a pretty good living and never work, too. If he didn't want to do the job he could have said so instead of trying to rip me off, but that would have meant he couldn't charge me for the quote. The company I chose to do the work had a more complete scope of work, including additional items that Ron missed. read more

My daughter had a rat decide to take refuge from the cold in the bowels of her truck. I called all over and no one was willing to come out and help us. I later found out it was because it is not worth a removal service's time, because it is not a high paying job. Then I had the good luck to get a hold of Taylor Crabtree. This young man of Quick Capture Animal Removal in Dallas, TX, explained he was out of town the day of my call, but made sure to call me back the next day as soon as he was back. Most importantly, he came to Frisco and helped us out immensely. He was patient, kind, and thorough. He quoted us a meager $40 for the job, but we gave him $60, as we could not have been more appreciative. This guy is one of the few "good guys" out there. He is reliable, knowledgeable, thorough, and a real gentleman. HIGHLY RECCOMEND! read more