Custom closets. Easy to work with sales person. Cost was a little on the high side. But well worth…read moreit. The quality of work was good.

My family and I drove nearly 40 minutes from Bridgeland--through traffic--because we had a gift…read morecard to The Container Store. We hadn't been in years, and we thought it would be a fun family trip to revisit a store we used to enjoy. When we first arrived, we were greeted warmly by the store manager, Christi, who was kind, professional, and had a genuine smile that set the right tone. The store was not busy, so it was fairly quiet, and you could easily hear my children's laughter echo through the aisles. My son is four--curious, energetic, and, like most toddlers, has a knack for exploring things he shouldn't. My one-year-old daughter giggled as he climbed into one of the large bins--yes, the sturdy, weight-bearing type designed to hold storage items. Of course, as any parent would, I told him to get out. He didn't listen immediately (because, well, he's four), but he wasn't hurting anyone or causing damage. Had anything happened, we're responsible parents and would've made it right. That's why I was completely shocked when an employee named John came marching from the opposite end of the store with a stern, unpleasant expression. Without so much as acknowledging us--the parents--he looked directly at my children and said, in a sharp tone, "Hey kids, get out of there because if you break, you buy." Then he turned and walked away. Not only was this incredibly unprofessional, it was completely inappropriate to speak to someone else's children in that manner. You don't approach toddlers with jargon they don't even understand. You address the parents first. His tone, body language, and delivery made the situation feel unnecessarily hostile and condescending--especially toward two very young kids who were simply being kids. Whether John was having a bad day or just lacks basic customer service skills, it was unacceptable. It left me embarrassed, upset, and frankly appalled that this was how a paying customer and her family were treated--especially in a store that prides itself on organization, sophistication, and service. Although Christi was not aware of what had happened during our visit, her calm and gentle spirit at checkout reminded me what great customer service should feel like. She treated us with genuine kindness and professionalism, completely unaware of the negative experience we'd just had with her employee. Unfortunately, her warmth wasn't enough to undo the damage caused by that interaction. This experience has completely changed how we view this location, and sadly, it will be the last time my family and I shop here. I sincerely hope The Container Store addresses this type of behavior and ensures no other family is ever made to feel the way we did that day.

Just went here! Nicest people! Nicest Ace hardware I've ever seen! So many selections! Price…read morevery good and got a discount to boot! Thank you! I'll Be Back! Everyone is Ace Material!!!'

Callisa was wonderful her service was amazing. She asked if everything was okay. The selection was…read morethrough the roof. I always like to go there for prices. Thank you Callisa

Love this store. The women who work there are amazing helpful and funny. It's always nice to see…read morethem when I go in.

Theirs always something to find here at homeboys Homegoods. You will find yourself searching for…read morethings that wasn't even on your radar. Service is friendly. But keep in mind that many things are seasonal. I've been searching for the beautifully white crochet Dreamcatchers. I haven't seen it in a while.

We had a wonderful experience at this location. The staff were so friendly, professional and…read morehelpful. Esteban helped us find what we needed and made sure we had the right amounts and products for our project. He helped us from start to finish and made our trip so much easier, saving us time and stress. The tiles are perfect, they had plenty and the buying experience was easy and fun. We will absolutely be back for our next project!

Great selection Great service…read more Helpful Great products Goode locations Not much more to say but post requires 85 words

Owned by Rosstafarians, this is the best place to come for dreadlocks and Bob Marley CDs. But if…read moreyou're not into wailing, there's plenty more here. We don't think this is a bad Ross at all which is actually way Barbi took such a cute pictures here. Everyone says it's the worst in town, and for some of the same reasons that they complain about it we might have considered giving them a three-star, but in the end we went with a four, honestly because I basically felt bad because it's one of the better locations we go to and it doesn't deserve quite the amount of hate that it gets. Ross is one of our best places to drop money and this might be our fave location in the Katy area.

Soooo they say you get what you pay for. Usually I buy clothing but today I chose Phone Car Holder…read more There were only two to chose from on the shelf. When it was put together, we discovered it to be defective. I returned it no problem. I found a different holder and purchased it. The installation was fine but it will not stay attached to my dash. I'm going to return it and get a new shirt!

I called ahead to confirm if this location had children and adult Chef hats available for an…read moreupcoming event. I spoke with sounds like a manager, I believe Michael or Stephen, which he was certain that they did Not have any chef hat at all for sale. He went ahead and informed me, that chef hats are a seasonal item, they they do not carry. When I asked if he was certain, because it seemed to be year round, on my previous vist. I visit anyway, sinceI was in the parking lot. And sure nuff, they had the chef hats in both size, exactly like I knew. Child's -$8 Adult - $10. They offer 10% military discount. I had a return an item, which I tried to return it within the same month of purchase, without a receipt, which they just refused to even consider it. I've soon located my receipt, and held on it to since 2016, and they took in consideration on tonight's return. Which one rep, called the manager and he returned it, and give me my money back, which went to tonight's purchased, on the Chef hats (that they certainly did NOT have). End results was pleasant.

I've always found what I went there for plus a few extras! Lost a star because the male cashier…read moredidn't look happy to be there and it showed!

Came in tonight and was promptly greeted. We asked for help looking for envelopes and the staff at…read morethe front is very informative and kind! We were in and out in less than 5 minutes with a quick and helpful cashier too

I love love love shopping at Hobby Lobby. I've shopped at most in the Houston area. This one has…read morenew management this year and in the past I have purchased broken Nutcrackers as I collect them and try my best to repair them. They had a broken fall Nutcracker where the head was completely broken. I was hoping to grab for a discount and try to repair it. The manager came out, Erica, and said they would rather throw it away a damaged item then to sell it for a discount. To be honest that is sad to hear. I asked if they would be willing to make an exception and she said no.

Lowe's went above and beyond to help me identify and find the part I needed…read more We broke the mushroom bulb cover on the ceiling fan we purchased about a year ago - of course I couldn't find the manual to know the model number - which made getting the part a challenge - took in the collar and Terry in Electrical helped me track down the model and from there was able to locate the bulb cover. THANK YOU

I'd give negative stars if I could.. nobody is ever where you need help, they don't act anything in…read morestock when you do find someone, and their attitude is no better than their terrible prices! Went there looking for a battery for the Firman generator, that I bought from them. Asked 2 people, the guy they sent me to may as well been sitting in a lawn chair drinking a beer. He didn't want to be bothered, couldn't tell me if they had any batteries. Finally I talked to someone that seemed to know what they were talking about, and they don't carry batteries in stock for the generator that they still sell! May as well close your doors Lowe's, you are worthless! Every time I have been there, it has been pretty much the same service and quality. Never again will I shop at this place.

Came here this morning to collect details about the trade classes they offer. Customer service…read moregirl ask which classes? (Electrical?). She told me No". Okay so what classes you offer. "None". What's the purpose of asked "for" if theirs not any? I search for someone else. I came across two gentleman near the painting who was uncertain but yet resourceful. They also ask "classes for?" Kevin made a call and collect the deets that I inquired. And indeed they offer a few classes! Not only did Kevin relay the message he also took the time to search the site and show me the steps himself. Kevin you are greatly appreciated for your time and resources. Thank you for being kind to me. Free online classes for early as 11 years old. Get to it! Love and Light B H

I asked for a Mgr and Aaron the Assistant Manager came. He was a Super, Understanding,…read moreProfessional. I explained my situation to Aaron. I always come to Home Depot because of the selection and incredible value that they offer compared to all competitors. Thanks Aaron your the best

They did some printing for me and did a very nice job. They lost a star because they told me they…read morewere going to call me after 2pm to let me know it was ready and they didn't.

I was having my own issues with printing and Rachel asked if she could assist me. So of course I…read moresaid yes. she was very attentive and professional. She is the type of employee that makes you want to come back to her store.