They did some printing for me and did a very nice job. They lost a star because they told me they were going to call me after 2pm to let me know it was ready and they didn't. read more

I was having my own issues with printing and Rachel asked if she could assist me. So of course I said yes. she was very attentive and professional. She is the type of employee that makes you want to come back to her store. read more

Super shady. They "run out" of FedEx boxes and then have you buy their boxes. The staff are pleasant so clearly a leadership issue.

Not to be confused with Orifice Depot, which is a brothel I suppose, sounds a bit like our work life. We don't generally like office stores and we think they're way too expensive, so they usually get two or three, and only four if they're really good, and this one is more like a two mainly because they close anywhere up to 1 hour early on a regular basis and that should not be acceptable. Couldn't believe how common it is here. read more

Office Depot - It's office, y'all. - Office Equipment Near Me - Houston, Texas

Shady place. Please do not buy any Ink from this place, I just got ripped off because the Ink that I bought did not work on my HP printer. I tried to exchanged but they refused to do it even thought hey knew about the issue they are having with Office Depot brand not working properly with HP printers. (If they know about the issue, why they keeep salling it to customers without any warning?) All they kept saying is that I need to buy HP brand and pay again full amount. they refused to reimburse my money. I wasted my money and time. read more

Got an office chair from here at a great price. Employees were very kind (this was two months ago). Been coming here for years and never had an issue. I always find what I'm looking for. Border for bulletin boards, sharpies, calendars, sheet protectors, etc. I've even made copies for work here. It takes some reading to figure out the machine but it's pretty simple after that! I even ordered a stamp with my name once, cost me $19. Lasted me over 2 years with the same ink in it. read more

Not a fan of the Office Depot location. It has that feeling of being a little dirty. Every time I have gone into the locations 1 or 2 things happens. 1 they don't have what I am needing because they are out of it or 2 they try to over charge me. You are wondering which one it was on this visit; tried to over charge me by $3.00. $7.79 when it was suppose to be $4.79. I had to go take a picture of the price tag. I will stick with the location in Cypress, Tx. I am giving 3 stars because they were cheaper than Staples. read more

Office Depot - Cheaper than Staples but they tried to charge me $7.79 instead of $4.79. - Office Equipment Near Me - Houston, Texas

When I walked in they were pretty busy. As I would imagine on a Saturday afternoon! However, I made my order online and had it printed in store. . .and I'm glad I did. I didn't have to wait long and one of the staff members just handed me my posters. Unfortunately, I had an issue online when trying to pay via PayPal. They would not accept my payment and I had to call an 800 number to get everything worked out. It was a long process but fortunately it was all good by the end of the phone call. Also, when I put in my order online it said that it wouldn't be ready until 8 p.m. the next day, so I suggest if you need a rush on something, you should get your order in earlier or call them to actually see when it will be done. Mine was actually done early that morning in which I appreciated very much!! I highly recommend this location and if you can do everything online, take that route because this site seems to be pretty busy. read more

Office Depot - Office Equipment Near Me - Houston, Texas

Came in around 2 in the afternoon on a sunday, i needed to make a blueprint of a Picture i wanted printed on bigger paper. Julissa was the one behind the desk, when we came up to her with our stencil she was hesitant to help, when we asked her to measure how long the paper is she didnt reapond and looked at us with a blank stare???? i dont know what was so confusing about that question. we came here for help and getting it was difficult. she told us in order to use the blueprint paper we'd have to do an online order. we drove 20 minutes for her to tell us to order it online? then my mom who was with me asked her "we cant order here at the store and you print it out?" she responded with yes. so no problem solving skills on her part! worst experience ive had at office depot. read more

Brent is the print shop was FANTASTIC!! Overall store is old but I'd come back just based on Brent's customer service!!!

Workers not only dropped an F bomb around my children, but were complaining about customers when doing so. Do not recommend. Horrible customer service. If your job is to help customers, you shouldn't be complaining about them and also using profanity on the job in front of children. Will not be returning. read more

I was trying to purchase 2 desktop sets for my office. The store closest to my house on Hwy 249 didn't have it in stock, so they told me to go to this location. This store is pretty nice and clean. I was helped right away and one guy helped locate the desktops and the monitors and the another guy, Matthew, rang us up. They were very friendly to my son when handing him his Skittles bag. Overall, I'm very pleased at finding what I needed and grateful for the treatment I received. read more

I was in for my business cards. And Kelly was the one that was helping me. She was so helpful. Definitely, had a great experience. Business cards turn out great!! read more

I'm surprised this store is still open. Dirty. Out of stock. Dust everywhere. Trashy. I went in to look at a desk i saw online to see if they had it set up for me to look at. It wasn't there but the inventory they had was very limited. I bought pencils. $16 nothing special either. The skinny guy at the register was rude and unprofessional. Didn't say hello. Didn't tell me my total. When i paid and selected for no receipt i waited around just to make sure everything was cleared he told me in a low monotone voice "you good". My superiors would raise hell if i was so un-personable. There was also a girl working there walking around with rainbow braids that dragged on the FLOOR. with covid, do you really want anything dragging on that very nasty floor? Won't be back. I'll order from Amazon read more

Print shop is terrible. Ordered (25) 24x36in prints in the morning and Office Depot guaranteed completion by 7pm that day. They finished late and I ended up coming to pick them up the next day. I showed up to 4 rubber banded bundles of prints. I almost left without checking the prints but now glad I checked them there in the store. First they were completely out of order, one page was cut short and there were 5 pages missing. I proceed to wait over and hour for the 5 prints and asked for a discount. They only offered a 15% discount on the next print job......not going to use it because I'm not using them again. I can't believe they didn't sort the prints or even check if all of them came out before saying the job was completed. Very unprofessional and my experience at the print shop was very unsatisfactory. read more

It is so strange how a company will spend so much on advertising but want exchange a roll of tape. This still makes me angry. I only buy a few things at Office Depot. Must be on sale our the rewards items I get money back on. I can't believe Louis is still the manager of the copper field location. I will never go in that store as long as he is there read more

Went to send a fax, simple enough. However the fax machine was not working properly and even though several of the staff could see and hear this, no one would help, even after trying to get their attention. Customer service is very poor here. read more

Bought a HP printer when ready to set up. It didn't have a power cord, so I called and someone name Andrew answered to ask what was wrong I told him I told him I didn't have a power cord, he later told me he had an extra one (to begin with not a pleasant person to speak with) I said thank I will pick it up and later he hangs up on me. That what rude. read more

This review is for the store located at; Cypress Towne Center, 25821 US-290, Cypress, TX 77429 ..to purchase a desk & hutch. A large purchase. Apparently this store is not on the radar yet. Or, maybe it was removed because it was so terrible. I entered the store and was greeted by a young man. "...how can I help you?" "My wife and I were here last week and we have decided to purchase the desk we saw on sale." "...OK, the furniture is in the back area." And he pointed the way. I thought he was following me. No. After about 10mins I walk back to the front of the store and encounter the same person, standing by the door, rocking on his heels. I walked up to him and just stared at him. "...did you find what you were looking for?" Seriously? "Yes." We started walking back to the furniture area once again. "...which one do you want?" "This one." pointing to a desk. "...oh..hmmm.... I dunno.. I don't think we have this one." Then another store employee showed up. "He wants that desk? OK, I'll go in the back and check.." "...Wait, wait, I don't think we have that desk in stock." "That's OK, I'll go back and check anyway." "...No, really, I don't think we have it in stock." I keep quiet but I'm thinking..JUST LET HIM LOOK!! "...oh alright, l'll go back there and check with you." After some mumbling in the back they both show up. "...no we don't have it just like I said." Now what? "So what should I do..?" "...well, you could order it on-line and have it shipped to the store but that will cost you $50 more." "Fifty dollars more! Why? Other stores have things shipped to their stores for free. No shipping charge." "...well, we're NOT other stores. That's all I can tell you. You can speak to our manager if you want." I went to the front and asked for the manager. A lady, Lara, with her back to the store, cutting bits of paper with scissors, turned around and walked up to me at the counter. "...Who told you to come talk to me?" Seriously, that was the first thing out of her mouth. "I..umm.... some dude.. about this high, short hair.." "...was he heavy set? .. White guy? ...has some tats..." "What is this? A homicide investigation. He's one of YOUR employees. How many people do you have here anyway?" She started talking into radio thingy. "Who ever was helping this guy in the furniture area needs to come up here and help him...no..no...I'm busy. You help him." She turns around and walks back to her papers. So here comes the "..no we don't have it in stock.." furniture dude again. Crap. He flips a computer screen around and tells me to fill in the customer order information. I pull out my reading glasses and fill in all the information. "...ok, you see, when I hit the enter key, it's going to tell me we can't order the desk because the system thinks we have a desk in stock....but we don't." "What does that mean?..." "...well, basically, I'm not going to be able to order the desk because the system thinks we have the desk..but we don't..so...we can't order the desk." At this point, I'm getting VERY frustrated. "Look! I don't work here, I don't know how any of this has to do with me. That manager over there cutting paper should be over here talking to me! I'm NOT an employee here, I don't work here, I'm just a customer who WANTS TO BUY A DESK!!" Here comes Lara the manager again. She looks bugged, never addresses me, talks to me, or even looks at me. I tell her, "If you don't have the desk, AND you can't order the desk, then tell me which store HAS THE DESK AND I'LL GO PICK IT UP!" Lara tells the clerk to start dialing other stores and then goes back to her paper cutting. What a looser. The clerk called another store. They were out too. Before he could dial another store I left. As I got to the door another store clerk stopped me. He was an Asian dude caring a stack of printouts. Probably the store replenishment guy. He said, "..this computer system is all messed up. We can't order anything. In fact, just a few minutes ago, I had to tell another customer to go home and order the item he wants from home. That's how bad our system is..." Wow. Enough said. Not only does this store suck but the entire company is circling the drain. read more

Super overpriced for basic supplies. Went to the Target across the street and found everything SIGNIFICANTLY cheaper. So I returned most things, cause ain't nobody got time for overpriced school supplies!! This store is also missing a lot of things and employees aren't very helpful. Not coming back read more

Super unorganized and employees are almost non-existent. The only employees in the store are the cashiers and they never know where anything is. If you know what you need and where to find it, you can visit this location, but if you need help finding something, seek it elsewhere. read more

Store hours say store closes at 8. Went to buy school supplies and the doors were locked before 7:30. There were several families trying to go to the store. read more

If I could give this place 0 stars I would the service at the printing desk was horrible the lady gave us an attitude since we went up and asked her a question. She sounded annoyed that I went up in the first place, like excuse me it's your job and you are being paid to do it, if you're having a bad day you shouldn't be taking it out on customers. read more

I have never had such a horrible customer experience in all of my life. I ordered a custom manual online for store pick up. When I got there, my order was wrong. I told the worker at the copy & printer center about the mistake, and he immediately seemed to have an attitude about having to do my order again. I waited for 20+ minutes for him to redo my order. He didn't specify how long it would to fix it or anything, no words at all. So i just waited, not knowing what was going on. In the process of waiting, I witnessed him stall on starting on redoing my order, eating PRINGLES at the computer, and drink a SMOOTHIE. One would think that if you made a mistake on an order and have to do it again, you would apologize for the mistake and put your full attention on completing that order as soon as possible. No, that's not what happened. When he finally finished reprinting my manual, he started to bind it. I physically see him stopping every 2 minutes to help ANOTHER customer. If you are almost done with my manual, then why stop to help another customer! My order should come first, ESPECIALLY since it was your fault you had to redo it! That's just common curtesy. I began to get very upset seeing the flat out disrespectful actions being done, so I called the manager. I explained that I had been waiting for so long on an order that was supposed to done correctly when I arrived. When the manager asked the worker when he would be done, the worker got mad, THREW my manual away, and REFUSED to finish my order!! The manager and I couldn't even believe that this was happening. The manager didn't even know what to say. I have never been so upset about a customer service experience in my entire life. To refuse my service, because I called the manager on you is so unprofessional and flat out immature. The fact that the manager couldn't say anything to the worker about the mistreatment of a customer says a lot too. I will be going to another location from now on. So disappointed and will be calling corporate offices tomorrow. read more

I don't mind the waiting in line but I do mind the horrific customer service. Very curt and inept. The only one who seemed to care was a gentleman with dreads. (I didn't catch the name... I wish I did. He deserves recognition). Just plan ahead and order online. Avoid this location at all costs. read more

I hate to leave anyone a 1 star review but this location sucks! I come here often to get items printed or purchase small business supplies. Each and every time I come there's a store full of customers but little help from employees, not to mention the 1 person at the register. In addition, its always something wrong. Printer broke, new employee who doesn't know what to do, old employee who was never trained properly. For crying out loud, please TRAIN the staff. I am beyond disappointed as I have been standing here for the past 20 minutes waiting impatiently. Now I'm being told the manager on duty doesn't know how to fix the jammed printer. Manager (Tasuil) walks over, looks at the printer & walks away. Never acknowledged a single customer. *waits 5 more minutes* Now someone says the paper needs to be switched.. Thank God for Joseph because he came and fixed whatever the bug was. After today I will no longer return. This is bullshit! Get it together please. read more

Office Depot - Office Equipment Near Me - Houston, Texas

I took my mother to buy a computer the other night. After attempting to go to Best Buy and being ignored we walked over here. We were instantly greeted and got the help we needed. I explained to the lady helping us what my mother does with her computer and that she wanted something very basic. Of course she tried to get us to buy a more expensive model, but you can't blame her for that, it is her job. Once we had settled on the model, she was very helpful in getting it. Making sure that my mother knew how to protect it and having a back up disk made. Will definately buy my next computer from them. read more

The only reason this location gets 1 star is because I can't write a review without having any stars. If I could, they would have not received any stars at all. I bought an office depot stapler (item 884-794) and it keeps jamming on me. I tried to go in and exchange it for a working one but they wouldn't allow it. They said that I had to go back to original store where I bought it at which is 30 miles away... it's an office depot brand yet I couldn't exchange it for the same exact product that was actually working... Do NOT ever buy this product. It does NOT work and you can't exchange it for another one, well at this location that is. read more

Save your self the time. Luis the manager is rude and not truthful.... Never go here!

I don't even know how this store exists with such incompetent employees. I waited 2 hours for help on printing to finally realize (not told!) they didn't know what they were doing. It's incredibly unorganized and I would suggest just going to a different office supply store at any chance you can. Hopefully they'll put this one out of its misery soon. read more

This place has always been helpful, surprised they only have 2 stars. Recently came in here and bought a new laser pritner. After a month, it stopped working. I know this has nothing to do with this location,b ut the management there was able to switch out the printers without the receipt even. I feel they went out of their way, which was really nice! Never had any problems when coming here read more