As always they took care of my Jeep. Cooling fan and motor went and the radiator cap needed…read morereplacing after driving it there on a Friday afternoon with the radiator boiling!!! They looked at it right away and ordered the parts. I had the car back the next day. Always friendly service and a fair price. Replaced the O2 sensor and air conditioner hose and air is now very cold and great....they are helping me keep this loved Jeep running! Many thanks, Deb (;^)

I brought my vehicle in last month for an oil change, alignment, and new brakes after being…read morerecommended by a friend. They called to say the bolts under my car were sheering off from rust and all of them would need to be replaced along with my rotors and control arms with a starting estimate of $6k just to get the car functional, not replacing all the rotors. I had a weird feeling so I checked yelp. After reading previous reviews about the same issues, I had my car towed to another shop where they told me the bolts were completely fine and charged me only $2000 for the work I needed done (alignment, brake pads, the new rotors and control arms!) including replacing the bolts Built to Last sheared off. Additionally, BTL overtightened the bolt on my oil tank crushing the nut and causing the oil change I paid them for to leak out all over my driveway. I wanted to like this place since a friend had recommended but it just felt sketchy

BLUF: This shop and it's owners and staff are absolutely top notch. Do business with them if you…read morevalue your vehicle and money. My truck started making a strange noise in the engine on a longer road trip back to Durango. I called every dealership and two mechanics in town, all of which were weeks to months out from being able to look at it. One last shot and I called this crew. "Sure, drop it off in two days and we'll keep it for the day". Arrived two days later, the head mechanic jumped in with me and listened to the noise. It was faint but he heard it. Good thing for me because it saved me from making weird noises in front of experienced people! Got the truck back two days later after having been told exactly what's wrong, what will later on fail, and how much it will cost to fix it. Agreed on price and picked up the truck. Everything runs well and I paid exactly what we agreed on. These guys are legit and I will always have them work on our vehicles from here on out.

Drove to Durango from Texas, was here for a week. Car ended up not being able to start half way…read morethrough the trip, check engine light was on. Durango automotive repair was able to fit me into their busy schedule and repair my vehicle to a state better than it was. Charlie was on of the most accommodating and understanding service members I've had the pleasure interacting with. 10/10 would recommend to anyone stranded in Durango

While traveling I noticed my brakes in my van making a grinding noise when I stopped. I dropped in…read moreon Monday around 11 am and CJ said he couldn't get me in until 2:30 so I left and came back. (meanwhile I stopped by a muffler and brake shop and was told they could get me in NEXT Monday). When I returned, CJ got my van in as promised, diagnosed the issue, ordered the parts and had me out the door shortly after 5:30 and the price was entirely reasonable. I worked from the waiting room via their free wifi and over the course of the day overheard the way CJ treated his customers... always with respect and honesty. I heard him say, "You don't owe me anything for checking it out, just bring it back when it has something that needs to be fixed." That is how you build a great customer base. Honest work at decent prices.

Id scheduled an appt to bring in a used truck I'd purchased. I wanted to replace the water pump,…read moreand basically a complete cooling system overhaul. In addition, I wanted the serpentine and ac belts changed. I'm doing all this because I don't want to pay double labor and thought it best to get it all done at once. Since I'd already done my homework, I'd assumed that there wasn't any wiggle room for them not to warranty the cooling system after complete. At this, the guy got upset and told me to leave. After leaving, I spoke to a friend who told me their 'service' sucks - so I write this to let you know I'd had a terrible experience and would not recommend. I don't care how good their mechanics might be. If the guy up front is not the owner, he should be fired.

This shop was a trip saver! We limped our squealing Jeep JKU into town with literally 8 minutes to…read morespare before the shop closed and they were able to diagnose and fix the issue within minutes! Lance and his crew went above and beyond to help these fellow Jeepers from out of town out and we are so grateful to have a shop know their stuff and be able to diagnose and fix so easily (and in our case, very economically). THANK YOU Lance, and crew for your quick help and proper diagnosis, it would've been a long and probably way more eventful trip home without you guys!

I'm very happy with the service I got here. The final bill was less than quoted! That's honest…read morework! Thank you.

Came in from out of state on a late Friday afternoon with a backend tire issue on my F350 Dually…read more Called this Firestone service center and made an appt for the repair. Piper and Roland at the front desk were very polite nice and extremely knowledgeable on the repair for my truck. Service technician Baren worked hard to swap out multiple tires to get the configuration of the six tires correct and did a fabulous job. As I waited for the repair to complete I watched other customers come in I was impressed by Roland and Piper and the way they addressed and treated the customers. This is a great Firestone because you have great technicians and front desk managers. I was out the door in a very timely manner as well. TY

I just had the best experience at Firestone. The whole crew, especially Tyler, gave me excellent…read moreservice! I'd give 100 stars if I could.

So after driving a very low profile car after a rain storm, we managed to hit a rock on the under…read morecarriage and did damage. Called around and many places were weeks out. Tripps got us in the next day, did a very thorough diagnosis and corrected the issues. Fair pricing and very knowledgeable. Would certainly go back.

worst service ever, had to take my car to another mechanic, plus the guy's a fuckin pedo. save…read moreyourself the trouble and go elsewhere

These guys are the best. We were at the start of a 3 week road trip when we an object in the road…read morethat damaged our under carriage. Without an appointment, they assessed the damage, did a minor repair, and sent us on our way worry free. Oh did I say their service was complimentary. That is hard to find these days.

I brought my 1994 Landcruiser to have a failed Head Gasket repair. I am pleased with the work they…read moredid and found Dayton to be an Honest Guy and treated me right....

If only I can give them 10 stars! I'm from San Diego and stopped overnight in Durango during my two…read moreweek road trip around the 4 corners. After coming back from the Silverton train ride around 230pm on a Friday, I tried to start my car and it just wouldn't give. After calling around all the local shops, everyone basically told me nothing is open on weekends and they were booked till earliest mid week of the following week. When I called Durango Car Care, I told them my situation and they told me they'd try and look at it if I got there before they close but no guarantees they would be able to fix it on time. AAA came around 4pm and got me to the shop around 430pm. The guys stopped what they were working on and tried to troubleshoot my car. After about 15 minutes, they got it working again!!! They didn't have to do any of that! This literally brought my faith back in humanity! The kindest guys and angels to me that day!! I am so so thankful to them and my AAA guy Daylon. Hands down would recommend these guys!!

Durango Car Care is a great shop! I've had nothing but friendly and helpful interactions with…read moreBryan, and the crew always fixes my van super quickly. I one time brought it in without notice and they fixed the issue on the spot. I definitely was not expecting that!!! I would still always make an appointment tho ;)