Traveling in Colorado with a 2018 F250 diesel. Was having a wheel bearing issue. McNeals found I…read morehave two bad wheels and completed the work all in the same day. The two technicians, John and Joseph were extraordinarily competent. Mr McNeal, the owner, knows his business and is a straight shooter. Business has been around for 75 years. They know what they are doing. My repairs were extensive but their pricing was fair, especially the labor.

While traveling cross country (Oregon to Florida), we were approaching Durango, CO when our Ford…read moreF-350 AC became intermittent. We called half-dozen auto repair shops there, all of which were booked 3 weeks out! We finally called McNeal's Auto Center, and owner John worked us in the next morning at 8am. We had tickets for the Durango-Silverton Narrow Gauge RR train ride. Employee Joseph offered to give me a ride to the train station after I dropped off the truck, and then to drop it back there after they fixed it. This was incredible customer support in a day and age when it's so hard to find. I'm sure McNeal's was booked like the rest of them, but he made time for us. We are so grateful. Please go see McNeal's Auto Center when you need repairs!

Needed a tow for an engine coolant issue. Mountain Auto got me right in and was able to diagnose…read morethat my water pump was the problem. It was replaced and the coolant system was checked and I have my truck back. Thanks for the quality service and quick response!

Broke down on Mothers Day and AAA towed us to Mountain Auto. They were able to diagnose and have…read morethe truck back to us in two days which we greatly appreciated as we are just traveling through.

Superfast service and you could tell the service guys really cared. Highly recommended!!read more

Cheapest oil change in town, I'm pretty sure. $102 for oil change and rotation…read more Men were very nice and quick. Mentioned every Wednesday is ladies day for a -$10 discount

If only I can give them 10 stars! I'm from San Diego and stopped overnight in Durango during my two…read moreweek road trip around the 4 corners. After coming back from the Silverton train ride around 230pm on a Friday, I tried to start my car and it just wouldn't give. After calling around all the local shops, everyone basically told me nothing is open on weekends and they were booked till earliest mid week of the following week. When I called Durango Car Care, I told them my situation and they told me they'd try and look at it if I got there before they close but no guarantees they would be able to fix it on time. AAA came around 4pm and got me to the shop around 430pm. The guys stopped what they were working on and tried to troubleshoot my car. After about 15 minutes, they got it working again!!! They didn't have to do any of that! This literally brought my faith back in humanity! The kindest guys and angels to me that day!! I am so so thankful to them and my AAA guy Daylon. Hands down would recommend these guys!!

Got me in on short notice for all 4 wheel brakes. Good work, nice people and fair price.read more

While traveling I noticed my brakes in my van making a grinding noise when I stopped. I dropped in…read moreon Monday around 11 am and CJ said he couldn't get me in until 2:30 so I left and came back. (meanwhile I stopped by a muffler and brake shop and was told they could get me in NEXT Monday). When I returned, CJ got my van in as promised, diagnosed the issue, ordered the parts and had me out the door shortly after 5:30 and the price was entirely reasonable. I worked from the waiting room via their free wifi and over the course of the day overheard the way CJ treated his customers... always with respect and honesty. I heard him say, "You don't owe me anything for checking it out, just bring it back when it has something that needs to be fixed." That is how you build a great customer base. Honest work at decent prices.

They charged me double ($400) for a simple job which only took 20 minutes. When I called to…read morecomplain about being overcharged, they insulted and ridiculed me. The fact is that there is only one competent mechanic there, and they overcharge to cover the cost of paying 4 additional employees who don't do anything.

honestly these guys are great. I have gone to them twice now. They're very honest guys in my…read moreexperience. Plus they're labor rate is $110, which is at least $15-$40 cheaper than all the other places I called around to. Not to mention, they got me in the same week- not a month out like most other places. Only negative is they don't have a waiting room yet and it's starting to get cold- so have a ride set up if you can!

From the owner: Oil Change, Brake services, A.C. Services // Same Day Service on most Repairs(Call For Details) //…read moreFree Estimates

Paul has always taken such great care of both our vehicles and us. My wife and I have had a lot of…read morehit or miss shop experiences in Durango but NEVER with Paul and America's Auto and Tire. Don't think twice, call them up and experience incredible service and reliability. Can't thank them enough for fixing up our GX470 and our Tacoma these past couple years!

I called last week to schedule an appointment for an oil change on my 2018 Ram 3500. The guy that…read moreanswered the phone quoted $65-125 for an oil change on my diesel truck so I booked an appointment for today. I knew $65 wasn't accurate but $125 was reasonable seeing that Ram charges $130 but couldn't get me in for 3 weeks. I went to the appointment this morning & the guy checking me in told me that it would be $245 for the oil change. I'm not sure what there labor rate is but I've never heard of a $245 oil change. On my way home I stopped at the Marathon gas station next to Ford & they did the oil change in under 10 minutes for $99. They were super nice & did a great job. Obviously you couldn't pay me to go back to America's Auto & Tire ever again!

Very professional! They were honest and attentive and left a flower on the dashboard for my wife!read more

The people working at Grease Monkey were very kind to me. As a young lady it can be hard to find…read morecar mechanics that don't rip you off. I felt confident that they were honest and provided me with an affordable and quality service. The flower they left on my dashboard made my day ^-^

I bought two vehicles (one new truck and one used car) the day the dealership changed hands to…read morebecome Stephanie Morris Nissan. in the time since, all the familiar faces have been replaced except two. The replacements seem to have moved here to work for the dealership. The laid-back community feeling of the dealership and the desire to be helpful are long gone. Instead it feels chaotic and high-pressure. I had over ten years experience with this dealership and always felt as if I was among friends. Very sad.

This is FAIR WARNING to anyone looking to do business with Stephanie Morris Nissan of Durango…read more I've purchased 3 Nissans from this dealership. On 6/24/22, I had the occasion to trade-in a Nissan on a purchase. I thought everything was fine until I started getting calls from Nissan Acceptance asking for payment on the traded-in vehicle. I told them Durango Nissan owns that vehicle as of 6/24/22. Well, not according to THEIR records. They say I own the vehicle and I'm responsible for the payments. There's no way I can make 2 monthly car payments. I called Durango Nissan and was directed to speak to Warren (Finance). Warren said everything was fine and Nissan Acceptance would be paid soon. When I later call Nissan Acceptance, they've not heard anything from the dealership and I still owe the money. Over the next 2 months, I make 8 visits to Durango Nissan and 18 phone calls to Nissan Acceptance, trying to resolve this issue. On Friday, 9/9/22, Nissan Acceptance gives me an ultimatum. Either they receive the money in 4 days or I'm going to collections. I call Durango Nissan and I'm told if I really want this resolved, I should talk to the owner (at the dealership for the day), so I come in and speak to Chad Morris (owner). He gives me a tongue lashing the likes of which I haven't had in 25 years. He states the issue has been dealt with. No, I cannot have a receipt as no such thing exists. I should just trust him when he says I won't be sent to collections (*really???*). Turns out Warren's log-in was incorrect, so my trade-in was never "grounded." Has EVERY trade-in since 6/24/22 not been "grounded?" How many other people are going to go through this NIGHTMARE due to dealership error? I'm now waiting for Monday, to see if I've been sent to collections. BUYER BEWARE. You want a Nissan? Drive to Farmington. Leah H Nissan owner

Drove to Durango from Texas, was here for a week. Car ended up not being able to start half way…read morethrough the trip, check engine light was on. Durango automotive repair was able to fit me into their busy schedule and repair my vehicle to a state better than it was. Charlie was on of the most accommodating and understanding service members I've had the pleasure interacting with. 10/10 would recommend to anyone stranded in Durango

Traveling with my wife and we realized brakes needed replacement. Called ahead, explained symptoms…read moreand made appointment. Brought truck in, they checked it out, did all four wheels. Price was as expected, job done in less time than anticipated and everyone treated me as though I were a local longtime customer. Start to finish awesome.