Traveling in Colorado with a 2018 F250 diesel. Was having a wheel bearing issue. McNeals found I…read morehave two bad wheels and completed the work all in the same day. The two technicians, John and Joseph were extraordinarily competent. Mr McNeal, the owner, knows his business and is a straight shooter. Business has been around for 75 years. They know what they are doing. My repairs were extensive but their pricing was fair, especially the labor.

My car needed new brakes and another mechanic (national chain) suggested that I need a new rotors…read moreas well because my brakes had worn down to metal. As it turns out that was not accurate and McNeal's saved my tuchus and several hundred bucks. I recently moved from a larger city, and now I really appreciate smaller town businesses for their honesty and service. Shop where you are appreciated. Thanks, guys.

I had my truck towed in not knowing why it quit running. They ran it and checked it out and…read morefinally found that the fuel pump was running intermittently running so the symptoms were intermittent. But they persisted and found the problem and fixed my truck!

Broke down on Mothers Day and AAA towed us to Mountain Auto. They were able to diagnose and have…read morethe truck back to us in two days which we greatly appreciated as we are just traveling through.

Did an oil change only, good price for full synthetic, fast and efficient, seniors get a discount…read moreon Mondays.

Superfast service and you could tell the service guys really cared. Highly recommended!!read more

If only I can give them 10 stars! I'm from San Diego and stopped overnight in Durango during my two…read moreweek road trip around the 4 corners. After coming back from the Silverton train ride around 230pm on a Friday, I tried to start my car and it just wouldn't give. After calling around all the local shops, everyone basically told me nothing is open on weekends and they were booked till earliest mid week of the following week. When I called Durango Car Care, I told them my situation and they told me they'd try and look at it if I got there before they close but no guarantees they would be able to fix it on time. AAA came around 4pm and got me to the shop around 430pm. The guys stopped what they were working on and tried to troubleshoot my car. After about 15 minutes, they got it working again!!! They didn't have to do any of that! This literally brought my faith back in humanity! The kindest guys and angels to me that day!! I am so so thankful to them and my AAA guy Daylon. Hands down would recommend these guys!!

Durango Car Care is a great shop! I've had nothing but friendly and helpful interactions with…read moreBryan, and the crew always fixes my van super quickly. I one time brought it in without notice and they fixed the issue on the spot. I definitely was not expecting that!!! I would still always make an appointment tho ;)

Id scheduled an appt to bring in a used truck I'd purchased. I wanted to replace the water pump,…read moreand basically a complete cooling system overhaul. In addition, I wanted the serpentine and ac belts changed. I'm doing all this because I don't want to pay double labor and thought it best to get it all done at once. Since I'd already done my homework, I'd assumed that there wasn't any wiggle room for them not to warranty the cooling system after complete. At this, the guy got upset and told me to leave. After leaving, I spoke to a friend who told me their 'service' sucks - so I write this to let you know I'd had a terrible experience and would not recommend. I don't care how good their mechanics might be. If the guy up front is not the owner, he should be fired.

They charged me double ($400) for a simple job which only took 20 minutes. When I called to…read morecomplain about being overcharged, they insulted and ridiculed me. The fact is that there is only one competent mechanic there, and they overcharge to cover the cost of paying 4 additional employees who don't do anything.

honestly these guys are great. I have gone to them twice now. They're very honest guys in my…read moreexperience. Plus they're labor rate is $110, which is at least $15-$40 cheaper than all the other places I called around to. Not to mention, they got me in the same week- not a month out like most other places. Only negative is they don't have a waiting room yet and it's starting to get cold- so have a ride set up if you can!

From the owner: Oil Change, Brake services, A.C. Services // Same Day Service on most Repairs(Call For Details) //…read moreFree Estimates

These guys are the best. We were at the start of a 3 week road trip when we an object in the road…read morethat damaged our under carriage. Without an appointment, they assessed the damage, did a minor repair, and sent us on our way worry free. Oh did I say their service was complimentary. That is hard to find these days.

I brought my 1994 Landcruiser to have a failed Head Gasket repair. I am pleased with the work they…read moredid and found Dayton to be an Honest Guy and treated me right....

An easy stop to take your car for an oil change and more. I got my oil changed and they were quick,…read morefriendly, and clear in their work. They vacuumed all of the front of my car, left a flower on my dash(!), and gave me a voucher for a car wash next door. Overall very pleased with my visit.

Went for an oil change at 12:55pm, was told I would have to wait for 20 minutes while they ate…read more Posted hours are from 8:00am to 6:00 pm with no down time posted during mid day. Very disappointing.

I bought two vehicles (one new truck and one used car) the day the dealership changed hands to…read morebecome Stephanie Morris Nissan. in the time since, all the familiar faces have been replaced except two. The replacements seem to have moved here to work for the dealership. The laid-back community feeling of the dealership and the desire to be helpful are long gone. Instead it feels chaotic and high-pressure. I had over ten years experience with this dealership and always felt as if I was among friends. Very sad.

This is FAIR WARNING to anyone looking to do business with Stephanie Morris Nissan of Durango…read more I've purchased 3 Nissans from this dealership. On 6/24/22, I had the occasion to trade-in a Nissan on a purchase. I thought everything was fine until I started getting calls from Nissan Acceptance asking for payment on the traded-in vehicle. I told them Durango Nissan owns that vehicle as of 6/24/22. Well, not according to THEIR records. They say I own the vehicle and I'm responsible for the payments. There's no way I can make 2 monthly car payments. I called Durango Nissan and was directed to speak to Warren (Finance). Warren said everything was fine and Nissan Acceptance would be paid soon. When I later call Nissan Acceptance, they've not heard anything from the dealership and I still owe the money. Over the next 2 months, I make 8 visits to Durango Nissan and 18 phone calls to Nissan Acceptance, trying to resolve this issue. On Friday, 9/9/22, Nissan Acceptance gives me an ultimatum. Either they receive the money in 4 days or I'm going to collections. I call Durango Nissan and I'm told if I really want this resolved, I should talk to the owner (at the dealership for the day), so I come in and speak to Chad Morris (owner). He gives me a tongue lashing the likes of which I haven't had in 25 years. He states the issue has been dealt with. No, I cannot have a receipt as no such thing exists. I should just trust him when he says I won't be sent to collections (*really???*). Turns out Warren's log-in was incorrect, so my trade-in was never "grounded." Has EVERY trade-in since 6/24/22 not been "grounded?" How many other people are going to go through this NIGHTMARE due to dealership error? I'm now waiting for Monday, to see if I've been sent to collections. BUYER BEWARE. You want a Nissan? Drive to Farmington. Leah H Nissan owner

Drove to Durango from Texas, was here for a week. Car ended up not being able to start half way…read morethrough the trip, check engine light was on. Durango automotive repair was able to fit me into their busy schedule and repair my vehicle to a state better than it was. Charlie was on of the most accommodating and understanding service members I've had the pleasure interacting with. 10/10 would recommend to anyone stranded in Durango

Traveling with my wife and we realized brakes needed replacement. Called ahead, explained symptoms…read moreand made appointment. Brought truck in, they checked it out, did all four wheels. Price was as expected, job done in less time than anticipated and everyone treated me as though I were a local longtime customer. Start to finish awesome.