Came in looking for a new 3-piece suit totally lost and confused at what I was doing. I probably…read morecould have eventually figured it out, but Doug came to our rescue. Doug was exceptional. I told him what I wanted and what I was looking for and he would go grab things for me to try on. His calm, professional, and seasoned demeanor made shopping at Suits 20/20 all of a sudden not feel so overwhelming. They also seem to hold a wide variety of stock so I'm sure if you tell the person assisting you, you could likely find something within your price range.

We bought a suit for my husband for our daughter's wedding. We had a few issues that were a little…read morestressful (a flaw in the fabric noticed by the seamstress when measuring it for alterations, and a delay in the re-order to replace it). But our salesperson, Pam, went above and beyond to make sure everything was corrected and expedited so that the alterations could be competed and the suit picked up in time for us to leave to go out of town for the wedding. The suit was lovely (and we ended up being able to get our first choice in colors when the replacement was ordered), the alterations were done perfectly, and he looked marvelous at the wedding.

Not very friendly sales associates. Cashier literally balled up my clothes few things In the bag…read moreand tossed it at me lol. Must have been a rough day. Never again.

High End Store with 9 to 5 Prices.....Highly recommend this store with champagne taste, but beer…read morebudgets!

Their style and clothing always fit perfectly on me. Never do I have to try it on because I know…read moreit'll fit. The workers there are very courteous and looking to help at any opportunity. The outlet store usually has great deals and today they had up to 50% of certain selections.

What makes the 5 stars? Besides the usual casual elegance of the layout, displays, fabulous sales…read moreand staff courtesy. She SANITIZE the credit card machine in Between customers - haven't seen that before! I didn't get her name so I took a pic of the receipt maybe if management sees this she gets a compliment.

Worst customer experience of any high end store. Walked in and was entertained by Carter, total…read moreflake! I understand being understaffed and was understanding but not once did he ever come back and apologize for the long wait, was completely ignored for 20+ min, and was just left there standing waiting for some kind of assistance. I was so bummed because I fell in love with these boots. Some rando buying a belt, had to have it "aligned" properly with a measuring tool, and complained about EVERYTHING was more important. DO NOT COME HERE spend your money somewhere else that you're appreciated

Good customer service. Great prices. Save 40% off 2,000 dollars for made in Italy product. Great!read more

*Attention to the manager and branch manager.* You well end…read moreup like Prada if you keep employees like Lukas working/ greeting at the front door. It truly makes you wanna spend your money on a casino and lose it all. From the beginning of the interaction as I walked in to the store, Lucas proceeded to look me up and down follow me, even though I had a very nice woman already helping me. Continue to follow me and as I realize all the male crossbody bag selections were tailored for Lukas ego. I proceeded to the exit and again, as you wait for the security guard to open the velvet rope he stood to my left and looked me up and down. I hope Lukas can have a better day and a day off.

Horrible service, sales associate had zero knowledge about the product she was selling. Very…read morecondescending and unprofessional attitude towards customers. I'm shocked that YSL would allow their company to be represented by such ignorant individuals. Please do not waste your time, energy or resources by coming into this store!

From the moment I walked in Elizabeth, the manager proceeded to treat me with respect help me to…read morepurchase an item for my son's birthday party. She took her time, She was friendly, and truly the definition of what customer service should be. She really made a difference in my purchase and I can wait to come back and shop for Christmas for my family at the Versace store at Rosemont again top-notch quality customer service. I visited Prada, Louis Vuitton, Gucci and Goyard and Elizabeth truly embodies what a kind person with high end customer service should be. Kudos to your team.

I went into this lululemon outlet store thinking that, I would finally be able to figure out what…read moreall the hype was about. What I found was highly priced , very expensive workout clothing. If this is supposed to be an outlet store then I don't know what the prices would be in a regular lululemon store. $49 stretch skort reduced from their normal price of $88? $59 for a pair of camouflage "tights" marked down from $98? $89 for a pair of red leggings that looked like they had been worn and returned? $279 for a pair of cropped twelfth leggings marked down from $398? The quality does look like it's better than your average leggings, however, i have purchased comparable workout wear from dance costume companies for a lot less money and even made in the USA. I still don't get the hype.

I stopped in because I was on a road trip and going through Chicago. The person behind the counter…read morewas very sweet and I didn't have to wait in a long line despite it being the holiday rush. However, I found the inventory to be pretty disorganized and confusing, and there weren't a lot of items in my size. What there was was scattered about the store and hidden between different-sized things. This is probably not entirely due to the management and more about how there were a bunch of people looking at things and putting some back.

The manager - Anita Parham is awful at customer service. I needed to return a sports coat and was…read morewell inside policy with my original receipt and was accused of wearing the garment and would not process the return..... GENTLEMEN - DO NOT SHOP HERE! Total rip and off and bad experience!

Got to ohare super early and came here. It's a small store but it has a nice selection and a…read morefitting room. I bought a sweater. My associate, British, was super friendly and helpful.

DO NOT purchase anything from this company. Their return policies are unreasonable. 14 days to…read morereturn and they will only provide store credit for any discounted items. This was NOT made clear on their website. Terrible customer service when I reached out to discuss this issue. BEWARE - I want to save other potential first time customers from a horrible experience.

I thought Canadian people were supposed to be nice, not here. I was surprised by the costs of…read morejackets here and staff were offended by me asking for jackets without metal hoves on it. We left feeling like like not the right store for us. Many jackets were over $1,000 mark and these were discounted. JUST WOW.