So happy we now have a Uniqlo in the Loop! Huge interior with multiple floors. Pristine, large windows, and lots of light. Friendly service, excellent value, and a great variety of inventory. Busy store but it's so spacious that it doesn't feel crowded. Always good specials and deals happening, read more

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Dang, dude. The other reviewers ain't lying about the sewage smell. It smells like a public restroom in here, which is ironic because they don't have a public restroom available. (Which completely sucks! No public restroom made me have to cut my shopping trip short. If you're going to smell like a restroom, at least offer a restroom to your customers.) This is the closest Uniqlo to Indiana, so this is the one that I visited when I needed to replenish some of my winter basics. You know that HeatTech hits oh-so-good during the Midwest winters. It's also the only Uniqlo that I've been in that's two stories. It's big, and there's a lot of stuff! There's a map that shows you where the men's, women's and children's things are. The changing room is efficient, but if you have a shopping bag of stuff and you want to try something on, you need to leave the bag at the front desk. The check-out area is self-check-out, and you don't scan anything, but just place items in a bin. And then somehow, as if by magic, the bin knows what you placed inside it and it shows up on the screen. I heard an older gentleman say, "How does it know?" I don't know, my dude. But Uniqlo is that way. It's a forward-thinking place. Like all of the Uniqlo shops that I've visited, this one is well organized, clean and tidy. There are lots of people refolding shirts and making sure things look nice and appealing. One thing to note: This Uniqlo is in the middle of downtown Chicago, so there is zero parking near the store. I had to park in a parking garage for $40. So there's two pairs of leggings that went to parking! I didn't do any research on parking, though, so maybe there is somewhere else to park that's more economical. But Uniqlo is located near Millennium Park, so I have a feeling that wherever you park, it might be expensive. read more

Learned about the alteration service. I tried it out. I had to wait for 2 hours. The next time I did it, I just came back the following day. Decent and it's free as long as the item cost more than $20 otherwise it's $5 atttww. read more

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I want to start out by saying I didn't notice any sewage smell... thankfully! Nate and I stopped in to this Uniqlo recently while in town because we both bought items that we LOVED from a location in Tokyo. Unfortunately they don't carry the dress that I like but we had fun looking at all the different options. Nate referred to Uniqlo as the "Old Navy of Japan," which I still think is accurate. The prices at this store were definitely higher than in Japan. There are two levels and I saw some great sale items, kids' clothing, and a fun collaboration with Mofusand (cute cat t-shirts). They are known for their collabs with artists and designers, so it's always fun to see what they have in stock. I noticed that they didn't have many extended sizes, with signs indicating to check online for larger sized items. We were there right when they opened so it wasn't busy and the self-checkout lines were quick. Bring your own bag or pay 10 cents for a paper bag. read more

Uniqlo - Mofusand - Men's Clothing Near Me - Chicago, Illinois

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Downtown is lucky to have a Uniqlo! They have the best easy simple outfits that are super affordable. There's two levels here in a super spacious location. They had umbrellas ready for purchase for those rainy days. There's a ton of options for the whole family with a separate children's section. I really like the padded bra shirts and tanks that make surviving the humidity more bearable. Checkout is easy by putting items in a deep bin that scans it all magically! Their free membership sometimes has extra $10 off purchase so be sure to sign up. read more

Uniqlo - Lower level children's section and check out - Men's Clothing Near Me - Chicago, Illinois

As we wandered around State street, we spotted Uniqlo and had to pop in. As many mention, the first thing that hits you is the sewage smell...I mean, they have to be able to do something about that, right? The store is two levels, with the lower level holding majority of the goods, and the lesser offensive smell. So we spent most of our time down there. The brand caters to a younger audience, but many of their styles are timeless. I copped an amazing beanie along with a nice set of gloves for $20! And my partner picked up a shirt that he is now looking to order 5 more of. Selection is great and prices are even better. Very affordable given the quality of the clothing. Service is minimal, but that is by design. The checkout process is completely self-guided and easy. No scanning, just toss your items in the basket and the prices pop up. Overall, outside of the putrid smell upon entry, Uniqlo was a solid spot! read more

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Cute clothing and accessories located at this store. Two levels of merchandise to shop. The clothing is moderately priced and good quality. They offer sales on their app. The only downside to this store is how snug it is and the checkout process. The checkout process is self-checkout and always a chore. The line is always long. Overall, a nice store. read more

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Coming from an area that does not have a Uniqlo, I was so happy to have one down the street from my hotel. It's one thing to shop online, but to be able to see and touch is another thing. I bought a good handful of items and it didn't break the bank. Unfortunately, their nicer items all seem to be wool or cashmere, which I cannot wear. Somehow I was still able to walk away with a new wardrobe. The staff were all very personable and helpful. The store was clean and organized. Even through check-out, when I suddenly felt like my mom not knowing the current technology, the person stationed at the registers came to my rescue. I will definitely be ordering online and whenever there is a store in my vacinity. read more

I'm a huge fan of Uniqlo clothing! This store is twice as big as Woodfield, so of course more inventory and more selection. However because of that, it definitely feels a little tight when you are walking around inside. One nice addition this store has the print your own t-shirt feature and some special Chicago t-shirt prints that you can't get elsewhere. It's more a self-service spot so you'd have to seek someone for help, but they are nice and willing to help you find what you're looking for. Expect to see a line at any Uniqlo if you want to try anything on. Still love walking through and seeing all the t-shirt prints! So far everything I have bought (mostly t-shirts and sweatshirts) from here has lasted through many washes coming out looking just like when I bought it. I have found that even though an item is sold out online, you can find it in this store. read more

Uniqlo - Outside flags - Men's Clothing Near Me - Chicago, Illinois

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I like Uniqlo. They have good quality clothes at decent slightly lower prices than competitors, good styles but damn this place legit smells like sewage. I don't know what is up with it but I honestly get a strong whiff of it when I enter. I mean multiple times. Does the staff just ignore it? Plug in a glade or something. I like Uniqlo but I'll literally run in and out because it smells. read more

Uniqlo - Men's Clothing Near Me - Chicago, Illinois

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This spot in downtown Chicago is a bit overwhelming. You've gotta understand that most of the clothes there is unisex so you need to know which area are you looking for and not being able to recognize associates from customers was a big problem that I had because of a lot of people who shopped there were the clothes that they purchased there as well as the associates? read more

On Thursday 2/12 around 12-2pm: My fitting room experience has definitely been better. Lots of employees talking amongst themselves more than us.... forced to hear their conversations and learn quite a bit about the workplace. These employees say they are the future of the next store opening in March? Your standards must be low. This type of customer servicing has gone down if they hire people like them, rotting? Also, why is the cashier clueless on return procedures? The short hair girl I had seems confuse? Her brain wasn't able to comprehend something that is not complex? read more

This is one of my favorite stores / brands to shop at . I love how they have mastered simplicity & quality. The staff is always nice and very helpful. For the quality of the clothes they are for a great price! read more

Love the T shirts from Uniqlo! I have ordered online but this was my first time in the store and wow!!! So many great things to choose from. The prices can't be beat! I was worried the clerk would be upset when I carried a load to try on but he couldn't have been nicer! Just wish I lived closer... it then again, maybe it's best that I don't read more

It was pretty good (not great smelling) for most of the year, but I went in yesterday and it was horrendous. The people who have to work there... I hope they have some way to deal with it-- it really does smell like a sewer. I walked out after less than a minute. I do like Uniqlo a lot, and the store has been great when I've been able to shop there, but... yuck. read more

I cannot believe how many of their clothes are POLYESTER - yuck! In 2024! I only found a single item, a shirt, that was 100% cotton, in the entire store, (and that with an awkward high necked design that is going to take some getting used to before I can stop grabbing the collar and trying to yank it down.) Not even any cotton socks. And their coats, while some are nice looking, look just covered in waterproofing forever chemicals. Lots of clothes still come in plastic bags too. Overall a bit depressing. read more

It's huge. The layout is a lot less organized than the stores in LA but they have more base layers than the stores in LA so, worth it. Prices are excellent. What service? it's Uniqlo, self checkout. read more

This shop is next to my hotel, so I stopped by to get my sling bag since the creme-colored suitcase I bought in Asia has been overused and a little dirty. I came here for one reason, and one reason alone, for a sling bag, and that's what I did. Many winter styles hung and folded in the stores are worth checking out if you want to add more items to your closet. I love Uniqlo and its style! This shop is much smaller than most Uniqlo places I've visited, but they have options. The value of each piece is worth it. read more

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I really like Uniqlo's clothing - it's modestly priced, generally good quality and covers the basics. I love that they hem pants for a reasonable $5/pair and that their jeans are insanely comfortable. They're heads above others at these prices (Old Navy, HM etc) for overall durability and quality. So why 2 stars? Well, as good as the clothes are Uniqlo really has customer unfriendly policies. Buy it online and want to return to a store? Nope! Buy at a different location and want to return? Nope - has to be returned to the place it was purchased. Don't live near a store? Get ready to pay for any returns or hope to god the sizing charts are accurate (they aren't). Delivery absolutely SUCKS with items generally taking 2-3 weeks to arrive. I stopped at this location hoping to snag a few favorites before my train ride home. The checkout line was staffed by one person, with a long, long line. No other employees willing/able to help so I left without buying because I didn't have a extra 15-20 minutes. Overall, great clothes IF you know exactly what fits you and if you have all the time in the world. read more

BOYCUT UNIQLO!!!! Beware - if you are coming with a stroller, a walker, crutches or like me, in a wheelchair, you'll need to have another person to open the two doors for you to enter the store. Apparently, in 2022, this company doesn't care about you if you are not "normal" or have to carry a baby. I complained to management (the store, Uniqlo USA) a month ago, and nobody bothered to response. How come there is no automatic button to open the doors and assist me, with my disability, to get in and shop like others? Only when I used aggressive language (a few F bombs) I heard back with the usual "thanks for letting us know and we apologize for your experience". UNIQLO put so much money into their celebrities and recruitment, but they give a flying F*** about people with disabilities - BOYCUT UNIQLO!!!! read more

I love coming back for the bookstore!! They sell basic and amazing quality clothing. Love the friendly staff and layout of the store. read more

Uniqlo - Men's Clothing Near Me - Chicago, Illinois

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decent selection but can't stay in the store too long due to the smell of slightly ajar bathroom stall.

Customer service is HORRIFICALLY bad. Rude, condescending employees who are GRADED on return rate! They will absolutely refuse any and all returns unless you have a notarized letter from the Pope, and even then, they'll need him to come in personally. Listen folks. They got hit with inflation like everybody else. Their cheap Chinese rags can't be made any cheaper, so they slashed Customer Service and Return Policy. You CANNOT return stuff. Avoid. Their corporate turned Ultra Bogus recently, and it's time to boycott them with your wallet. They are now several notches below Walmart in terms of how "upstanding" the company is. Which is to say --- they are amoral greedy pigs. read more

They have a great selection of clothing to keep you warm. Heattech stuff seems to do the job with inside linings of piled fleece and other stuff read more

It's a Uniqlo. They had a lot of variety but my friend had a complaint about models. Their outfits are cute, sure, but this one model's yellow shorts were nowhere to be found. We scoured the building up, down, left and right for these shorts (30 min) and it was nowhere to be found. What a gimmick. You might've wondered, why didn't we just ask an employee? But isn't it common sense that an article of clothing be near the mannequin, or at least in the store? read more

Uniqlo - Men's Clothing Near Me - Chicago, Illinois

My first? second? retail review! And it's a doozy. Customer service here sucks balls. That's the review. Are you in the mood for a fight? Because the employees here are ready to talk back and disrespect you. And when you want to talk to the manager instead because one of the employees is being so rude she won't even answer questions? Well, he'll come out and show you real rudeness. After all, you don't become store manager by being LESS THAN your employees. I have loved Uniqlo long before it came to America. I will still shop here, but some of the joy of this place has worn off. Their customer service policy, in general, pales in comparison to retailers like Gap, Target, and, of course, Amazon. I think another review here has already detailed some complaints. But what's specifically bad about this store is that they've hired really unpleasant people to match their unpleasant corporate policies. So yep. 3 stars for the value-price-style ratio. -1 for the service. read more

Do not buy something from Uniqlo online, unless you are 100% certain you'll want to keep it. I have been shopping at Uniqlo since they opened in Chicago in 2015. I have spent a ton of money with them. But I had never tried to make a return of an item purchased online (I moved away from Chicago 2 years ago.). I followed their instructions & then received an email that my item had been picked up at their warehouse on Dec. 3. Today is Dec. 18 & I still have not received the credit for the returned item. I went online & discovered live customer service does not exist with Uniqlo; one can't even send them an email. After scrolling through innumerable options of possible problem topics, I was finally able to select Live Chat. Of course, the wait time was 10 min. I'll try it in the middle of the night to see if it's a real thing. Who knew there could be a retailer in the year 2024 who would make it so difficult for their customers to make returns? Uniqlo has lost this customer for life. read more

Very cute store! Items are on the pricier side (especially for basics). Not super cute or trendy clothes, but the selection was nice! The checkout process was the strangest thing, though. you put your clothes in a bin, and it magically scans everything and has your price ready. Overall, great store and layout! read more

As always, it is a pleasure to shop here. Well-lit and impeccably clean. I like the way they display their clothes. You can never go wrong with this store. All I really ever do is come here to grab the latest t-shirt collaborations and to look at their clearance section. Everything else is the same. It's always the basics, basic fit, great quality. They have an enticing display of colorful clothes. I never regret anything that I buy from Uniqlo. The employees were efficient and friendly. And the price is so affordable, yet you get the quality of what is expected from a Japanese brand! read more

I discovered Uniqlo in Tokyo when it first opened and all of a sudden everyone was wearing their fleece jackets. Now it's my go to store, especially for their designer styles. Their bras are perfect for me, and affordable. Staff are helpful but not intrusive. Warning: Last time I was there in the summer the restrooms had been closed. read more

As expected, this Uniqlo store on State Street is more compact than the Mag Mile location with its multiple floors and endless escalators. It was not crazy crowded on a Sunday afternoon. The first floor is a little confusing, as I couldn't identify a clear demarcation between men's and women's clothing the farther back I ventured into the store. The lower level is more expansive, and features the Heattech (TM) apparel, in addition to children's clothing and more men's and women's styles. I scored a pair of my favorite lined pants (aka winter game changer) on sale and a pair of leggings. This location is well merchandised and orderly. Cashiers at the point of sale were friendly and seemed like they actually wanted to be there. read more

I am big fan of Uniqlo and have visited lot of its stores in the US and Japan. I believe this is the newest store in Chicago and located close to Chicago theatre and Macy's at N State St. Similar to other stores, I was greeted by staff when entering, make me feel welcome. This is not the largest Uniqlo store but it has every Uniqlo products that I am after. The checkout fast and efficient although line is long and staffs are friendly and eager to help. read more

Uniqlo - Men's Clothing Near Me - Chicago, Illinois

This is the second location here. Of course this is smaller than the flagship one on the Mag Mile. This only has two floors. Everything is affordable. 'Cause this is Uniqlo this will last. read more

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I like the clothes because they have basics that work really well. But the store associates are sooo incredibly rude. I went in and just wanted to find some thing I saw and they were completely rude to me and told me where ship was just basically ignored me and said that they didn't have though I found it later. another time I tried to return some thing and I had lost the tag so I went to go look for it in the pouring rain and the guy said I can return it if I found it out of the pouring rain when I got back, there was a manager who yelled at me and said no returns if the tag is not attached, even though it doesn't say it on the receipt. I told her that the other associate had told me that I could return it with the tag that I found out in the pouring rain again. She basically started yelling at me, irate, saying that it never no returns without the attached tag. I had only been nice to her the whole time no customer service. The worst associates in the world. read more

If I can give a 0 star .I will knock off this place. I always purchase stuff by Uniqlo and today I got bad experience with the Asian supervisor. Very nasty attitude and he not nice. He is a racism person. I want to return or exchange my stuff and he didn't act right to me . I asking why the price is different for refund and he is like I don't want to answer this question . And he also such a stupid math person. If the price was different why I want to exchange or get something that I didn't pay for . I won't go back to this place ever never . Blacklist because of this guy . can you guy hired some professional guys or girls . read more

Probably the worst shopping experience I ever had! This shop seems have no respect to their customers, the staffs are so rude to me and never entertained me, maybe because I dressed like a poor lady as I only wear loose t shirt and short. It is my casual wear so, I don't think they have the audacity to disrespect me. Other staffs entertained first the other customers even though I am the one who is in the shop earlier. I don't like how they discriminate me. Like, hello I have money too, I can able to pay you double if I want too. Very disappointed! So, I just went to another store and I promised to myself that I will never visit here again! Never! They have a product that really caught my attention, but it's still a no for me. Maybe get some character first, and stop discriminating other customer base on what they see. read more

My wife bought some clothes from the Uniqlo in Seattle and they did not fit. I tried to return the items to the State St location, with all tags and completely unworn, which was purchased with Apple Pay, I was told I could not return the clothes even for store credit. My entire wardrobe is almost Uniqlo but I will not be shopping from there ever again. read more

.......I'm not feeling it. Maybe because it's winter everything in the store feels deeply boring and unforgivingly functional... But at this juncture this place does not have my attention, excitement or interest. It's bland, outrageously basic stuff. It seems like the quality is decent, which is a plus, but for the prices suggested there needs to be more in the way of style and design than is currently apparent. The sections weren't very clear either: there was a little bit of everything on both floors. Also, there didn't seem to be any easily identifiable employees other than the young lady in the Uniqlo kimono greeting incoming customers. I may revisit in spring to see what's there, but you're not off to a great start, Uniqlo... The offerings are decidedly less than unique. I wish I could say otherwise, really I do... But I cannot. read more

Extremely rude staff and no customer service to speak for. Overpriced jackets that don't keep you warm

I used to love this place til I ordered online and saw how restrictive and horrible their customer service is! There is no way to contact a local store. They do not answer Twitter. It took 30 minutes to find the corporate store number. They are closed today due to inclement weather. Isn't everyone working from home now?? I went yesterday to the store to return items. They do NOT take online returns. And you have to return items from a store to the same store you bought it from. It took 2 weeks to get my order. In the meantime, all items had dropped $5-10 in price. They do NOT do price adjustments for online items. I have to pay $7 to return items. They are just the WORST! Their restrictions for returns, etc is pages long. Way too many rules! I will never shop here again. Absolutely awful customer service policies! Beware!! read more