I want to say thank you to whomever I spoke with on the phone today at Monica and Andy 3/2/26. They were professional, sympathetic to my issue and handled it in a way I was extremely pleased with. I will continue to purchase from this site. Again, thank you! read more

I needed a baby gift with not much time to spare. I found what I wanted on the Monica + Andy website, called the store, and made the purchase over the phone. They had it wrapped and ready to go the following morning right as they opened up - at the exact time I needed. The wrapping looked great and I was pleased to have such a nice gift on short notice! Thanks Monica + Andy for making me look good. read more

This is an awesome store with a great selection of baby clothes and toys. But what really stands out are the employees! We came with my niece and they went out of their way to make her feel welcome - coloring with her my sister and I could shop. They are truly wonderful! read more

Ordered for Christmas and it came in a timely manner. The clothes were made of good quality. The prices were very reasonable.

It says sign up to get 20% off your first purchase RIGHT NOW and then when you sign up and get blown up with text messages it simply says your on the waitlist and you get no promo code .... Scamming people and I don't support shady businesses read more

I ordered baby clothes online from Monica + Andy on June 25 for my niece's baby shower. A few days ago, I realized that everything else, from other stores I'd ordered from afterward, had arrived but still nothing from Monica + Andy, so I contacted them. The first three responses were essentially "we're overwhelmed, but your order will eventually arrive, but will monitor your order," even after I requested more specific information. The last response, today, was finally [p]ackages are expected to ship in the next week. Once the package is fulfilled, it will ship via standard shipping which typically takes between 2-10 business days to deliver," with a continued promise to "monitor" my order, whatever that means. As a result, the tons of baby clothes I would have ordered from Monica + Andy throughout this baby's babyhood will now be ordered from one of the many, many companies that actually cares about my orders. This has been a really bad, very frustrating experience. read more

Literally the greatest kids clothing store and they are local to Chicago which I love. I love how their clothing is free of chemicals commonly found in clothing so it is super safe for babies and young kids. The quality of the clothing justifies the costs and not to mention their prints are SO CUTE! It is a go-to place for gifting and honestly, I always seem to pick something up for my family as well. If you are looking for something specific, the staff is friendly and can help you find what you are looking for in the back of the store or online/ordering. Their return policy is top notch in case you need to return something as well. They make it really easy to enjoy the experience! read more

I just wanted to leave a review of the customer service I had in the store today as the woman working was beyond sweet and helpful! She helped me find something that matched my description over the phone and then helped me shop around the store today as well. She could not have been more friendly so I would encourage others not to be put off by earlier comments about poor costumer service. Oh and the clothes and gift wrapping are absolutely adorable!!! read more

Very poor customer service: ordered some baby clothes 2 weeks ago, the order hasn't been fulfilled yet even though the website says that order usually ships in 2-5 business days. The customer service is unable to provide any information on when the order will arrive, which is unfortunate for baby clothes supposed to fit for 3 months. read more

This is a great store to get a baby gift. They have really cute prints and their fabrics are very soft. They have cute clothes for both boys and girls. I have also taken my baby to a music class at the stow with Tim, which was really fun. They have a full changing table, which is nice, as there are lots of babies in the store so diaper changes are easier. read more

Monica + Andy are my go to store for baby gifting. I have ordered from here online several times, M+A never disappoint! Anytime I've gifted everyone compliments their adorable and thoughtful gift packaging. Wish I had pictures to show, but my friends have never sent me any. Recently I purchased a monogrammed blanket as a gift, that was made rather quickly and received earlier than I expected, which was great! It would be fun to see what the gifting packaging looks like by creating a brief description on the website of what generally gifting looks like to the recipient. I discovered this shop when they did a pop up shop in Oakbrook, I was so sad when it ended and I found out their shops are in the city. Luckily, they do online ordering and assist you if needed! The quality of the products here are the best! The baby clothing is so soft, dont fade quickly and have super cute modern designs. read more

Monica + Andy - My latest order it included a monogrammed always blanket - Children's Clothing Near Me - Chicago, Illinois

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Too cute! I love this place and I don't even have kids. I stopped in to get a gift for a friend (who's a new mom) and could not stop smiling. I was greeted right away by a friendly staffer but was a little distracted by the live music! There was a small group of mom's and their kiddos in the back of the store enjoying a live guitar sing-along. The clothing and blankets available in the store are on the pricier side but so adorable (hello, unicorn onesie). I bought two baby beanies ($13 each) and they were beautifully gift wrapped for free. I noticed signs for free prenatal yoga on the weekend and a monthly calendar of other classes as well. I wish I had taken photos because the store, the decor, and the products were so cute. Like I said, I don't have kids, but I'll find a reason to come back to Monica+Andy. read more

Monica + Andy - Free gift wrapping - Children's Clothing Near Me - Chicago, Illinois

I came in looking for a baby shower gift and left with something I think the parents are truly going to treasure. Monica greeted me quickly when I arrived and was so helpful. I was kind of overwhelmed picking out a gift and she showed me their hospital boxes. This the perfect baby shower gift. It's basically self explanatory but you can customize a box for the baby. There a lot of options to choose from. Plus they ship for free in store so I don't have to carry it on the plane for this out of town shower I'm attending. I can't thank the team enough! Everyone was so helpful. Thanks again Monica! read more

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Love their stuff and supporting a local business. However, the customer service in the store is lacking. Checking out takes a long time, and today I waited for at least 10 minutes while one employee to complete another customer's complex transaction and a second employee folded clothes and watched me wait, all while I tried to wrangle my antsy 2 year old. I'd expect better service anywhere but especially at a children's store. read more

Really cute things on their website BUT the site itself has aggravating glitches that cost way too much time to shop and complete and order. Once you do complete the sale, they forget to send a receipt or any type doc confirming the sale. Then expect to waitt for any notice of shipping. Way too disorganized for me. I prefer Boden or the like. They will not succeed with these sales practices. we're all too busy to hint them down try to keep track of the purchase, wait too long for receipt. There are far better sellers out there. Amateurs. read more

Came here to get a gift for my baby nephew. I was surprised at the quality of the clothes. The clothes have very cool and minimal patterns which I like. I also love the quality of the clothes. I will definitely continue to shop here as my nephew grows! read more

I found the quality of my daughters dresses to be amazing. We rran into a little issue with some of their pajama wrist holes being too tight. I did give the feedback to the team. Every time I've needed customer service from them they have been stellar. read more

Ordered some baby items for a friend about three weeks ago. Package still hasn't arrived, no information on when it will arrive and customer service is worthless. I am obviously unable to comment on the quality of their product. I'm just hoping the clothes will fit-babies grow fast! Wouldn't order from this company unless you have time to spare. read more

This company is so dishonest. I ordered something on-line that turned out to be out of stock. Almost 2 weeks, two phone calls and an e-mail later they Finally told me it was out of stock after basic lying to me dir that entire time. Now my gift is horribly late. read more

Walked all the way to the shop only to discover they are closed even though the website and store front says they should be open. No one answered the phone, no one in store. read more

Ordered two items online about a month ago. They still have not shipped. Communication from store is bad. I understand that COVID has effected many things, but it shouldn't effect communication. They have refunded my shipping costs which was nice. But really, I just wanted the merchandise that was ordered. I have been told items will ship within a couple of days several times. Still nothing. Will never order from them again. read more

I placed an order from their website. 3 weeks later they have not shipped while telling me that it is going to ship the next day multiple times. On Instagram there are lots of comments about not receiving shipments. Draw your own conclusion but I now have to file claim with cc read more

This place has cute prints and I like that the clothes are organic HOWEVER every time I go in there I'm struggling to open the door and push the stroller in and upon entering I always find two girls behind the desk doing NOTHING but staring at me blankly. Clearly you're not busy so help me. In addition, every time I've been in there no one offers to help but rather they just sit and chat with each other. Because of that, I passed on purchases because if you're not going to help me, why would I support your business? read more

Ordered 3 weeks ago & they still don't give me an update when my order will be in ! I wanted the order for when I bring home my baby but looks like that's not going to happen since they haven't even sent out the order of shipping details! I keep asking them about it & it seems no one can give me answers. They keep saying "should be sent out this week, tomorrow". First time ordering from them and won't be doing it again. At this point I rather get a refund once it finally decides to come in! read more

Adorable stuff, friendly staff, very helpful putting together a nice baby gift. I really want to give a shout out to this store for their fantastic customer service. I purchased a gift over 6 months ago and had it shipped from the store. I only recently found out the intended recipients never received the gift. The staff helped track what happened to the package and then were kind enough to replace the gift when I told them it was never received. They earned a repeat customer. read more

Just visited the store browsing with my husband. We're expecting our first baby and looking for an outfit to take them home from the hospital. Upon entering, the two sales girl said hello but that's about it. Not once did they leave to desk to ask if we needed help finding anything or if I had any questions. I was going to buy an outfit but was put off by their lax attitude. The inventory is pretty low as well. Guess I'll have to take my business online. read more

Still haven't received an order I placed on March 20. Granted, when I placed the order, I assumed it might take a little longer to ship but I am at almost 4 weeks from order and still nothing. A shipping label has been created (3 weeks post order) but the carrier still hasn't picked up the box. Reached out two times - both times was told 'it's shipping next week.' Second time, gave me a $10 or $15 cert for my next order to thank me for patience. This order was a gift and both dates for which it could have been given have passed. I had to order something else for my granddaughter's first birthday because I am STILL waiting on this. It would have been nice if notice had been on the website stating shipping was running over 4 weeks as I would have looked elsewhere for a gift. I was trying to support a local business during this time, and unfortunately, the experience has been so bad, I won't be back. read more