Farshad visited our home to provide an estimate on some exterior work we need done. He was frank,…read moreand seemed disinterested, when we said we were seeking the best price & value for our work. He said his company is more expensive than others, and his staff speaks English. We asked for an estimate for some work, and advised we were going to get a few others. He said to show him the other estimates and then he would consider if he could beat their prices and do the work. He said his company is very busy, and selective about the jobs they choose. I think he was just looking for $$$. He never sent an estimate, and when I followed up with him about it, he said, "I thought you were going to send me the other estimates, so I could see if we could beat their price." I think he wasted our time, and felt we wasted his. I did not think this was good customer service at all. Their work may be great, but you cannot be so dismissive to potential customers.

I always reach out to "Mr Honey Do" for various odd jobs around my residence. Most recently Geoff…read morewas here bright and early to clear out gutters and blow debris from my roof after the high wind storm which stripped my trees of leaves. Very pleasant, and efficient, job well done. Thank you

John was great to work with. Communication was outstanding. Our job was for kitchen counters in a…read morehome we recently purchased in Tahoe; we live in Fair Oaks and John would send us photos of slabs when were not able to spend time at the warehouse. Went with honed quartzite. Our kitchen counter job was small for his scope but they helped us out. Found us a great slab and had it installed within 3 weeks and looks fantastic! Highly recommend!

Couldn't get tile contractors to call me back, so I went to homeadvisor to look for a tile company…read more Two showed up and I contacted both for an estimate. The first one called me back then no showed. John at Whaley Custom Tile contacted me and gave me a reasonable estimate to install floor tile then porcelain and glass tile for a tub surround. He was upfront that he was very busy and would try to work me in to his schedule. I appreciated John's honesty about being busy and was ok with waiting. John was able to get the floor done a week later and was able to finish the tub surround within a month. All of the tile work was beautiful. Communication was not the best so I had to pester John a bit but he was always very pleasant. I do however understand this happens when someone is a sole owner/operator with no office staff. As a second homeowner, I was around for the floor install but not the tub surround. The job site was not cleaned up as much as I would have liked but not so bad to drop a star. I also realize with winter snow and ice that it's much harder to keep things clean when you have to come in and out of the house a lot to cut tiles and mix mortar and grout.

Absolutely horrible!!! Unreliable and rude. They take your money for the season in advance and…read moredon't actually plow. Read all of the other 1 star reviews as they are accurate.

We made multiple attempts to reach out regarding snow plow services, but the voicemail box was…read morefull. My husband had spoken to Dean Anderson in prior years and texted him about our lack of service. When we didn't hear back we called him and he told us he sold the company. We were unable to get in touch with anyone regarding our concerns about the driveway being plowed. Our neighbor down the street was able to get her property taken care of by Andersons while we waited. Not only did we have to cancel our dinner reservations we booked weeks in advance, but we have a son who needs to catch his flight out in the morning. We had also been confirmed on 12.20.22 we would be on the snow route for the season ...

This is the place for all your building material needs! From the moment you walk through the door,…read morethe friendly staff greets you and offers any assistance you may need with a smile. Whether you are a professional builder, or a homeowner in need of direction, the team at Truckee Tahoe lumber is there for you! They stock most every item you can think of, from hardware to lumber and specialty trims. If they don't have it, they will rush order it and assure you can get to building your project in the least amount of time possible. Their contractor sales team works hard to complete orders ahead of schedule, and the yard professionals are efficient and friendly, helping you load up and get back on the road in no time with your materials so you can get to work! They also have a design team, whose years of expertise combined with exquisite taste will make your dream home a reality, and well within your budget!Check out their door shop too. From sales to pre-hanging to direct delivery to your job site, there isn't a door shop like it in the area. This is a family run business, and it shows. After you visit one of their many branches, you'll feel like one of the team.

The best hardware/lumber business in the Tahoe area. We went in there looking for an odd-type…read more10-inch bolt of some kind my husband needed for our deck, and actually found it. We found the guys at the desk very helpful. When I asked for a particular type of large bracket, I thought the guy was messing with me when he said, "Let me take you to our Simpson room." In fact, they have the most impressive "bracket" inventory I have seen. It was, indeed, a Simpson room! Excellent! Nice people, great inventory. We are glad we found this place. We will be going back. I love finding what we need and being treated well in the process! I highly recommend this lumber/hardware place! AND IT'S LOCAL !!!

Our new home build has been going very well. Christian and his crew have been great. Specifically,…read moreJustin and Vinnie are on top of everything and are responsive to questions. Christian, the owner, and his crew are professional and knowledgeable, and responsive.

Timberline Construction completed our house in Donner Crest over a year ago. We have been so…read morepleased with Christian and his company. We had to overcome some obstacles such as; living very far from the construction site (FL), and a pandemic. Christian's team was excellent in communicating updates and concerns throughout the entire process. Christian not only built and completed the house, but kept assisting us when we needed something from afar. It is difficult to live so far away from our second home, but with Christian's excellent business ethic, we felt confident that he would take care of us (within reason) if we needed anything. We enjoyed working with Christian and his entire team and would highly recommend him. Kristin P. from FL.

We found our new flooring for our second home in one quick visit. We gave them access when we…read moreweren't there and they came and measured. We placed the order and a few weeks later we got a call that the flooring had arrived and they were ready to install. We hadn't prepped at all, but they came in and installed new floors and put EVERYTHING back where it was. It was like magic!! We love our new floors and this was truly the easiest home improvement we've ever done. 10/10 recommendation! Thank you!

Bassett installed wood flooring (which looks great) and wool carpeting. When an issue arose with…read morethe carpet, Bassett handled it so well-- we couldn't be more pleased with their customer service. Highly recommend working with them.

Bad morning all around, but my locksmith was timely and super positive! My day turned around after…read morehe helped me out:)

This business is professionally run!! Dunn answered the phone right away and sent Jacob out to…read morerescue me. I was a guest in my friend's house and locked myself out. He said Jacob would be out in 45 min to an hour. Jacob showed up about 20 minutes later and had the door unlocked in literally 2 seconds. He was so nice and so was Dunn. It only cost me $175 which was well worth the money since there was a sweet little dog inside who really needed to go pee! Thanks Alpine Lock and Key for rescuing us all!!!! We love you!

Complete lack of service or professionalism from this company which is merging with Sierra Air…read more Sorry, I generally don't like to write negative reviews but these guys went over the line. This was a simple job for an annual checkup on the hydronic heating system. Took several weeks to get an appointment, another week to get a bid, and was impossible to contact to discuss the bid particulars. Rudy claimed one of my heating zones was not working and needed replacing...odd because we have not noticed any issues with any heat zones. His bid claimed other parts were also not working. After another week of trying but being unable to discuss this with Rudy, I got a message from his office person that he was refusing to do the job. If I could give a zero rating, this company would deserve it. The new company taking over was nice on the initial call, but has since dropped the ball. There are enough other HVAC companies to use in Tahoe...none of which get negative reviews like this company has.

Just had Rudy, from R&S Plumbing, Heating and Appliance come by to check out my hydronic heating…read moresystem. He was unbelievably knowledgeable and personable too. He went over my system with me, and found it needed no repairs...and then he didn't charge me. He is turning the business over to his proteges now, and is teaching them the value of taking care of customers and integrity foremost. What a wonderful person to learn from. I am sure the business will continue to prosper with this kind of approach. I will definitely call them when I need a new water heater or plumbing service...a pleasure to do business with. B. Incline Village