While I was selling my house back in 2018 the inspector found hail damage on my roofs…read more I had used JAM roofing on a commercial building years earlier and gave them a call. Jason and his crew at JAM replaced my entire roof within three days of calling thus meeting the buyers purchase deadline. They did a beautiful job for me. Jason helped me with the insurance claim and new Erie city building codes. They completed the job on time, I highly recommend them.

My first contact with these folks was through another roofer - my wife and I live in a 60's…read moreMid-Century home with a spray foam, and after 3 years of ownership (and subsequent leaks from hail damage) I decided to find a qualified roofer to complete some repairs. I received a quick call back from Tom at Jam Roofing...I explained that we had decided to contact our insurance company to see if they would cover a claim. Tom asked to stop by and take a look, regardless of whether we were going to pursue a full blown roof job - he was willing to take some photos and give us his opinion. As 2 other roofers quoted a fee to look at our roof, I appreciated Toms "good customer service" approach. It was Toms professional opinion that the roof was badly damaged. Fast forward to our insurance inspector - our insurance company responded that hail damage was minimal and sent us a check for $1900 to cover some cosmetic damage. I am not very familiar with the type of spray roof on our home, but it did not take a rocket scientist to see that it was damaged (and to see the leaks in our ceiling). After a discussion with Tom, he suggested that I ask for a re-inspection with an adjuster who is specifically familiar with this type of roof - and he would arrange to meet the adjuster at our home. About 4 days later, our insurance company contacted us with the news that they would total our roof and provide a very fair settlement payment. 48 hours after that I had money in hand and contacted Tom to let him know that he earned our business. We signed a contract to upgrade from our current Elastomeric spray roof to a more durable rubber roof. At the same time we chose to install an additional evaporative cooler on the roof, and Tom provided a reference for a heating/cooling company that he's coordinated work with in the past (will post about these great folks in another review). We paid a % of the total up front for material cost and in about 2 weeks we were contacted to set a start date. At the exact time I was told, up pulls a roll-off dumpster, and shortly after a bunch of trucks with material and our work crew. Over the course of the tear-off and installation, the crew worked diligently, professionally and respected our home - leaving the job site clean and clear of any debris. Weather created some small delays in completion, but as soon as the sun was shining again, the crew was on the job. Throughout the process, Tom would check in with us and review the work. He also personally completed the final bits of fit and finish. So, here is where the rubber (roof) meets the road...this was a big, expensive job and I am so satisfied with the service, communication and quality that I want to shout it from the rooftop (pun intended). Seriously, how often have you dealt with folks that call you back quickly (every time), do exactly what they say and do it in the exact time they promise to do it? That is Jam Roofing. The quality of the work, details, fit and finish are evident - we got a super high quality roof that I am confident will provide many years of protection and comfort...and we got the help we needed in facilitating an insurance claim that was favorable. Highly, highly recommended - if you need a roof repair, new roof or anything roof related - look no further. Call Jam Roofing and ask for Tom. You can thank me later!

I had a great experience working with Heartland Construction Services LLC (also known as Rex…read moreRoofing & Restoration, LLC). They were able to get the job done quickly and efficiently, and they were very customer service oriented. I contacted Joe from Heartland in January of 2022 for the first time. He appeared to be very transparent, knowledgeable, and honest. The company also had the right documentation, reviews, and insurance coverage required to finish the job. I feel like they explained the process extremely well from start to finish. They were also very familiar with the process of working with insurance. The company had a few hiccups with the project, but they handled them graciously and with a strong sense of urgency. For example, there was a delay in getting started because they needed to wait for the insurance company to approve the claim. However, once they got started, they were able to complete the roof installation in a day and they got me on the schedule in only a week's time (despite the overall delays in the industry). In other words, another company may have taken a month to get the project scheduled and materials ordered. They had also got some green skid marks on the driveway from moving the OSB boards, but were out in no time to power wash and scrub the driveway clean. Don was out there on his hands and knees. To me, that is a whole new level of dedication to customer service. Another company may have just snubbed its nose at my concerns and ignored them. Don, the project manager was out several times to make sure the job was done right. He even came back days later to finish painting the inside trim around the skylight. Shannon kept me informed and always was on top of addressing any concerns or needed information. Specifically, Shannon was always quick to respond and always had the answers to my questions. She was a great advocate for me as the customer and helped to keep the project on track (despite those delays because of insurance). I really appreciate all her help in getting the job done. Joe has a lot of experience with this kind of work, and he knows that insurance companies and building departments can be tough to deal with. He was really persistent in advocating for me and trying different approaches. His expertise and problem-solving skills were greatly appreciated. Heartland was also able to upgrade my roof with high-quality class 4 shingles and their team was professional, friendly, and courteous throughout the entire project. They also went above and beyond getting the payout I deserved from my insurance company. The fight dragged on for much longer than it should have, but even the lawyers didn't care to take it on. I can only be eternally grateful for going to bat for the customer and doing what's in their best interest through and through. In short, Heartland Construction is top-notch in every way--I highly recommend them!

I thought it was weird Rex Roofing was interested in the job I initiated as a Yelp Project because…read moreI haven't seen anything remotely resembling my 1200sqft 1970 ranch house on their website or socials, and I'm in Longmont while they're based in Castle Rock. Stay far away from them if you're not in a reasonable service area. They are an insurance claim chaser company and will step all over you to get at your payout. They sent different people out to inspect and provide quotes (gutter and soffits/fascia was the scope requested). I did not ask for a roof assessment but the gutter guy thought it might be eligible for an insurance replacement, so I said sure send the guy on out and let's see what happens. That's where it got really.... interesting. My first appointment was for a Friday. I asked for a specific time so I could manage my work schedule around the inspection. A time was agreed upon. Nobody showed up. I had to initiate contact to find out that they would not be coming that day due to the time/distance. We rescheduled and on the rescheduled date, I reached out early to confirm the time and was told the inspector would be 30min late. I readjusted my work calendar and was notified it would be an additional 15min. This turned out to very much work in my favor. The inspection was very thorough and took about 1.5hr. At the conclusion of the inspection I was told they can convince the insurance company to replace the roof. They showed me what ended up being a contract, but was not presented as such explicitly by name. I was asked to sign before they revealed the "fine print" on the back page - which involved having the insurance company sign the check over to Rex Roofing rather than me (I have USAA). This didn't sit well after discussing with several people and reviewing the fine print. I voided the contract within the 72 hour grace period so I can get a second opinion, gather additional quotes, and control my own insurance payout (if that happens). Instead of responding to me to confirm they received my email (always document in writing! With time stamps!) they forwarded it to the inspector who started texting me asking to "resolve" the situation. I explained, as I had in the email, that I would be taking my insurance payout myself and I requested a "cash price" quote from them. I was then told there was no way my insurance company would approve it without the inspector present, a number of wild assumptions and insinuations were made, and I was essentially berated by text by the salesman for exercising a legal right to void the contract. I had to block his number because he would not stop texting me to mansplain how I had no idea what I was doing as a homeowner and he was the only person who could convince my insurance adjuster to cover the roof. Turns out he was right - they talked me into opening a claim, the adjuster said the roof is perfectly fine and they would replace only one portion of one downspout that had hail damage. I can't tell you how the "value" of this company compares to others because they said they would do the work "for a price agreed upon with the insurance company" without providing a scope of work or any numbers of any kind in writing - so I guess they're not really interested in much besides doing the job for as much as they can squeeze out of the insurance company. I might not have made a USAA claim myself but everyone else in my family has.

After 3 consultations for hail damage we decided to go with Brian at HRI for our roof and gutters,…read more& I could not be happier. They did an amazing job, were quick, they cleaned up everything, and my roof and gutters are absolutely perfect. Working with our insurance company was hassle free for him, which I'm sure he appreciated. From start to finish only took 4 days and he's called a few times to make sure we're still happy. Plus the warranty is great, I would definitely recommend HRI. He recently did my neighbors roof. We live on a hill & can see how beautiful it is. Update: It's now been over a year and I'm still very pleased with our roof and gutters. They are holding up well and still look like they're brand new.

HRI Roofing has taken care of my roof quickly and accurately! Mr. Venegas went above and beyond…read moreto make sure I understood the process from start to finish. The property was left spotless and he was kind enough to follow-up throughout. I have recommended HRI Roofing to my friends and family.

Horrible experience. Not only did he abandon the job before it was done, but we were left to pay…read morefor horrible work that was completed by his subcontractors. Fireplace stone needs to be replaced. Countertop subcontractor dropped the stone on our floor so now part of our brand new hard wood floor needs to be replaced. Backsplash was installed crooked so we had to have it completely removed, purchase new tile that we have now paid for twice, and have it reinstalled. I could go on an on. When we signed our contract with him, he said any work that was done by him would be guaranteed to be done to satisfaction. How is it OK for him to abandon the job with so many issues on the work that was done? Regardless of him leaving the job early for whatever his reason may be, we feel completely robbed that we paid for a half-a$$ job on many of the items. Oh and in the process of our time working with Mitchell, he fired his kitchen contractor because she made several mistakes, fired his stone guy because he installed the wrong countertops in our house, fired his carpet guy because he let him do our backsplash and he installed it crooked. So who does he even have left to do jobs? Who knows, this guy is a con-artist. I have pictures and emails to prove it and will post them here if he even tries to argue that point.

This was the absolute worst experience I could have ever imagined having with a contractor. To keep…read morethis short, the wrong countertops were installed, wrong electrical outlets, he called yelling at us multiple times blaming his electrician, stone man, cabinet lady, and took no responsibility for his mistakes. We had to fire him and take the entire project into our own hands and he never showed us a single receipt for the work done and just took our money. We spent over 100k with the guy without seeing a single receipt in the end and we feel scammed. We will be filing a complaint with the BBB and seeing what we can do to get our money back that we deserve. Currently we sit with an unfinished kitchen, wrong electrical outlets, unfinished fireplaces with bad tiling, and a really bad taste in our mouth. Mitchell right cannot take his emotion out of any issues that arise and I am surprised he can even be called a contractor. Please please take my word for it, I write a lot of reviews, mostly positive, so for me to write this is very telling. Also keep in mind he says he "released" $4100 to me but we have over $10,000 of work incomplete so he actually stole money from us which we will be contacting the contractor's board about immediately.

Edward and crew did a big outdoor project for me: a large, handsome outdoor deck at my Mom's house…read morein SE Denver. Portions of the deck appear in the Elite Builders page on Yelp. Top quality materials, good craftsmanship and on-time execution at budget. Plus as another commenter has noted, excellent prices. Couldn't be happier. Highly recommended.

We had a bathroom in desperate need of an upgrade. Edward and his crew from Elite Colorado Custom…read moreBuilders were just who we needed to get the job done with skill and professionalism. They did a great job and the result is a beautiful, new bathroom!

Joe, Tori, and the team over at B&L did an excellent job negotiating our insurance claim and…read moregetting our roof replaced after a hail storm. Communication was excellent and the crew worked quickly, respecting our landscaping and cleaning up in their way out. Would definitely recommend B&L!

Similar to other reviews, after trying to get multiple roofing companies out to take a look at an…read moreissue on our roof, we pulled the original roof permit and discovered that B and L had installed the roof. They were by far the most responsive and professional company I have dealt with for roofing. Showed up when they said they would and got the job done without any hassle. Will be contacting for any future roofing needs.

I had some tree damage following a late heavy snowstorm on May 28, 2022. I sent out a call for…read moreestimates to multiple tree service companies. Power Up Services provided a prompt estimate for their service. While I went with another company for the needed work, I wanted to commend Power Up for their prompt customer contact.

Power up came out and installed a new bedroom door for us. They had to cut it down from the…read morestandard slab size and it fit perfectly. That much is expected. What they did next was not. They were installing the door knob but since it was defective, they went to the hardware store and got a replacement without even asking for additional money to cover their time. They wanted to provide excellent customer service. We're impressed with their work and their customer focus. We will, for sure, provide more work for them. Thanks guys! By the way, this is a real, bona fide review.

*****DO NOT USE THIS COMPANY, THEY WILL TAKE YOUR MONEY AND RUN!!!!!!!…read moreWe were supposed to have ourroof replaced and they were going to set up our house painting. We gave them the insurance check, and they replaced the roof, and did a horrible job. We had leaking and they never responded to us after that and did not have our house painted. We tried to contact them many times and never received a response and had to pay out of pocket to have our house painted.

PLEASE, I beg you, do NOT trust them!!!! They put a roof on a house we were buying, and have cost…read moreme so much money with their ridiculously shoddy work and not doing anything like a decent company would have. They lied about the vents being replaced, and those vents are hail battered and leak everytime it rains. And the gutters...they not only double-flashed the gutters and put in hundreds of unnecessary nails to hide this fact, but they also put the sealant on TOP of the shingles, so now it is impossible to replace the gutters (which is absolutely necessary) without destroying a very young roof. This company will ruin your home!!! Please whatever you do, do not hire these people!!! You would be safer hiring a storm-chasing door-knocker, and those are the absolute lowest of the low in home roof repair.