Called two time and left a message and never got a call back. Also their voicemail came off rude,…read moremaking it sound like they are to busy to take a future customer's phone call.

Pleasantly pleased. At age 60, I and my dog aren't Divas or rock stars, so I almost passed on them…read more Glad I didn't. The reviews were good so I called. The price was affordable so I decided to give them a try. They worked me in to their schedule the next day. They were willing to work with me on shampoo because i am allergic to most of the scented ones. I was pleased their waiting room didnt smell nor did it have the artificial strong chemical cover up smell. It just smelled and looked clean. My skittish, rescue mommas boy wasn't sure about them at 1st, but when I picked him up, not only did he look great, he was wagging his nub-tail and was happy. While I waited for him I observed 4-6 other owners picking up their dogs. All looked good and were happy dogs. I will go back and can highly reccomend them.

Jennifer is very knowledgeable, she immediately identified correctly the breed of our rescue after…read moretwo people in other part of the South and who supposedly should have experience to come up with the same incorrectly gave me a different opinion. I have seen pictures and videos and I agree with Jennifer's assessment. Because ours is a rescue, we are still learning about him and one of the issues he had was insecurity and often confused with aggression. While in boarding Jennifer had the opportunity to work on his social skills and allowed him to run free in the office and now he can get close to other dogs and do the sniffing and kissing without howling or barking. In regards to the facility I can say that it meets my expectations about a business of this kind, well organized and with additional services like pet grooming and more. Are we going back? you bet we will and will call to reserve.

Crestview kennels gave my cat to the wrong person with a lot of negligence and did very little to…read morehelp find her this was March 10 and I have still not found my for baby

In all his 8 years of life, this is the best groom he's ever had. I'm SO SO SO delighted with the…read moreresults! They groomed him precisely how I wanted. Everyone that works here is super nice. They all greeted me and let me know how good of a boy he was! The groom was $50. They DO NOT ACCEPT CREDIT CARDS. Which isn't bad at all. I just didn't pay attention when I dropped him off. Luckily I had checks on me. Yay! We will most definitely be back. P.S. let's NOT forget they are right next to Good Things Donuts. Hehe P.P.S always tip your groomer! I used to groom dogs and it's back-breaking work even if you have the most well-behaved pup. They deserve every penny and then some. Thank you Four Paws!!

My father took his small dog in for grooming, explaining to the groomer she needed a medicated…read morebath die to skin allergies prior to grooming . After paying $50.00 upon picking up his dog he asked why she still smelled terrible; he was informed that they only cut the dogs hair, no baths are ever given. Not only was my father lied to, he was taken advantage of. His dog continued to severely itch after her grooming appointments and now we know why. Grooming consists of a bath not just a cut. If your company is overwhelmed do not lie to your customers. My friend has also stopped using this company for the same exact reason.

This place is dirty and decrepit. The poor animals are neglected and uncared for. The owner only…read morecares about money and will show you one clean area to act as though the whole place is like that, but when in fact the rest of the kennels are unkept and disgusting, full of feces and neglected, pathetic looking animals that have been left in his care by unsuspecting owners. Please don't board your pets here, they will be exposed to parasites and viruses and will be neglected. Your fur babies deserve better.

This place was closed down and 100 animals were removed in various levels of health after being…read morefound in urine and feces. The owner has started business in Crestview, where 25 animals were found deceased during a search when Danny's DogHouse was closed down. Please do not take your pets to The Dog Den 2020, and do not donate to Hannah's Hope which is a name he is using to raise money.

HORRIBLE GROOMERS!!! Oddly enough I raved about this company but that was when they had a competent…read moregroomer on their staff! Now the groomers have done the EXACT OPPOSITE of what I asked of them....they obviously have no idea on a 'puppy cut' or how to cut certain breeds, so that just shave them completely it seems!! They shaved my fur baby so close to the skin (and i mean everywhere...face, ears) that his skin is irritated and bothering him!! Whats more....I was inside my house working and they could have easily asked me since I explicitly told them NOT to shave him to the skin!!! This is the worse hair cut my dog has EVER had and, yes, he's had to be shaved before, but at least they knew how to do it! I am extremely disappointed and so sad for my furbaby!!!! oh, and supposedly they gave me their best groomer to assist with the other groomer.

Have used this company for almost a year and always very pleased with the responsiveness and…read moreemployees. Recently had dog groomed, came to house and done in less than 2 hrs (set up/teardown). Caleb(overnight pet sitting) was excellent and would highly recommend as well as request again. Nicole (mid day visits) played with the pups during the day. Both were very communicative and the pups loved them. Highly recommend abs will be using services in the future.

We've used them for the last three years and the staff have been helpful and knowledgeable…read more Recently we had to put our dog down and they went above and beyond to ensure the process was as peaceful as possible.

I don't even know how to begin to express how horribly my 80yo friend was treated by Dr Jackson…read morewhen we took her 17yo cat to their office today. Her white cat has a large skin cancer tumor on her nose which has been stable and shown little growth (if any) over the past 6 months. It is not infected, or raw and doesn't appear to cause the cat pain or discomfort.She has a great appetite, is very active, and still has a very good quality of life. We took her in because today she was sneezing and had an extremely snotty nose that started today. We'd given her a dose of Claritin that seemed to help thin the mucus before taking her to the clinic. My friend just wanted to keep her cat from possibly getting a respiratory infection, to ask if there was a better medication than Claritin to keep her mucus thin and not cause her to have difficulty breathing. We also asked if there was anything that could be done to the tumor to keep it from obstructing her airway and extended her time with us if possible. Dr Jackson had never met my 80yo friend or her furbaby before today. They vet tech took the cat to get weighed once we got called back and Dr Jackson brought her in to us a few minutes later and IMMEDIATELY started telling us in a condescending tone that the best thing we could do is have the cat euthanized because she obviously had cancer. She didn't ask us any questions, she didn't pet or even look at my friends cat as she bluntly interrupted my 80yo friends and my attempts to explain why we were there and told us that she was advocating for my friends cat (whom she'd just seen for the 1st time less than 5 minutes beforehand) and that her cat was in pain, couldn't breathe and that my friend was trying to selfishly prolong her cats life by wanting to treat her symptoms. This cats airway has zero blockage by the tumor, it is not raw or scabbed at all and she was/is breathing and purring with her mouth closed. She has a hearty appetite and had just been enjoying bullying my 88lb German Shepherd yesterday. Both myself (56yo) and my almost 80yo friend agreed that Dr Jackson is the rudest, arrogant and uncaring vet that either of us has ever taken a furbaby to see. I was literally sickened thinking that if any other elderly pet owner had gone alone or had not researched the cats symptoms and options beforehand, that Dr Jackson would have succeeded in ending the life of a cat she'd just laid eyes on 5 minutes earlier. She was going to do this without taking a full history of the cats symptoms and without considering the mental state or emotional needs of her owner. We did finally persuade them to do labwork, give her an antibiotic shot and prescribe her steroids to prevent sinus congestion and infection. Thankfully the vet tech that was assisting the dvm was caring, understanding, knowledgeable and understood our expectations and reasons for not just giving up on a cat my friend has had for 17yrs. She was everything the obviously inexperienced vet was not. That dvm desperately needs to remember that when you care for a beloved pet of someone, you are also responsible for caring about the feelings of the owner.

They took great care of my 2 pups during December. They also were able to give one of my dogs…read moreBordetella when he arrived.

I try to withhold negative reviews as much as possible, but I really can't be silent on this one…read more We brought our pups here when our usual place closed down and were so sorry for it we feel it may have ruined our pups for all boarding now. When we arrived to drop them off, the staff wasn't friendly or inviting, which should have been our tell-all. Walking back to the kennel, it was dark, cold, uninviting, and sad. The worst part was picking them up. We arrived early, which gave us the true picture of their time there. They were so frantic to get out of there, they weren't happy to see us, but instead blazed past us for the front door like they were trying to escape. We've never seen them act this way. Despite having "outdoor access" their beds and blankets smelled so badly of pet waste we had to discard them, and they were having to lay in that filth and stink because they seemed to have had nowhere else to go. They also had never been given their toys or treats. The staff was as cold and unfriendly as when we left them, we should have run for our lives and never ever left our babies there. Expensive and horrible.

Ky and her husband did a great job taking care of Eli. She was patient when he was nervous and not…read moreas socialized as the other pups but helped him to come around and warm up to the other pups. He was there for long term boarding and he'll be back for daycare, if he behaves! Great experience so far and very flexible hours.

Daniel was a life saver when it came to our sweet girl Piper! We rescued Piper in November of 2025…read more As she became more comfortable and adjusted in our house, she became more territorial. We tried different training techniques, research, and after months of nothing truly addressing the aggressive - territorial behavior, we knew we needed help. She was scaring people when they would come into our home. Putting her in another room (even in her kennel which is her safe space) made her become destructive and worsened her anxiety. Lorenzo's training style is much more than just obedience. It is about training your dog to have confidence in you and to respect you as the leader. Daniel educated us about what was driving Piper's behavior, what her body language means and what she is communicating when she behaves a certain way. He was incredibly patient and thorough with his teaching to my husband and me. He explained everything to us and ensured we were comfortable and understanding of the training techniques. We saw improvement in Piper in just one session. We had three more sessions with Daniel before she boarded with him. Piper now is confident instead of anxious, listens readily, and is substantially less anxious/aggressive when people come into the house and they get to see how loving our Piper girl is. We have one more session with Daniel and we have already seen such a drastic and incredible improvement! The hardest part of the training is training ourselves to be consistent. Daniel truly made an incredible difference for her and taught us skills that will help keep Piper and others safe. Daniel has a deep passion and love for dogs, and we are so glad we worked with him!

The owner is a very understanding person but they only train through extreme harsh treatments your…read moredog will suffer soft tissue damage to their neck My vet said that my dog was sick having damage done to his hips where he was being pushed as hard as he could to sit instead of teaching him to sit without hurting them off least training is all about extreme pain they believe in shock collars turned up as high as they go and these came out of him and his partners mouth that I would never have a well-trained dog but I would only have a glorified pet My German Shepherd is only 4 months old He's doing very well but at the same time like a toddler they're going to test your limits you can teach them without torturing them as a person that grew up with abuse I can tell you I don't respect them I despise them your dog may do what they're told because they don't want to suffer pain but that's not the same as loving and respecting you five star dog trainer has showed me in two training sessions complete off leash training and not once has she had to hurt my dogs they immediately do what she or I ask without one bit of pain I tried to show him these techniques he then put him on a leash and immediately jerked his neck causing my dog to yelp and extreme pain truthfully I think he enjoys it I wouldn't recommend him unless you don't care about your dog. I was made to feel like I was uneducated because I wouldn't abuse my dog to teach him he grew up in a house where my grandmother raised Scottish terriers And we were never allowed to hit them yell at them or anything and they won lots of dog shows had lots of ribbons and lots of points but these people will bully you and it's about the money for them for eight sessions for over $2,500 I was supposed to get on and off lease training I had no idea it was going to be through pain and suffering five star for two dogs off leash training and teaching my rescue dog my other dog that's a rescue to get over her fear in public not once has she ever heard him and never made me feel bad or uneducated my values just on the line with dog abuse.

Treated my fur ball of love like she was There family,…read moreexcellent clinic thank you! I will continue to take my dog to Companion Hospital.

The vet was so kind, but one of the young receptionists was rude, very rude and not helpful.read more