The staff was very friendly and kind. They were gentile with my little chihuahua. They were also…read morevery thorough and on time. I loved it there.

I have been bringing my dogs here for a while now. Staff is friendly and welcoming. Doctor Pyle is…read moregreat and genuinely cares about the animals.

We've used them for the last three years and the staff have been helpful and knowledgeable…read more Recently we had to put our dog down and they went above and beyond to ensure the process was as peaceful as possible.

I don't even know how to begin to express how horribly my 80yo friend was treated by Dr Jackson…read morewhen we took her 17yo cat to their office today. Her white cat has a large skin cancer tumor on her nose which has been stable and shown little growth (if any) over the past 6 months. It is not infected, or raw and doesn't appear to cause the cat pain or discomfort.She has a great appetite, is very active, and still has a very good quality of life. We took her in because today she was sneezing and had an extremely snotty nose that started today. We'd given her a dose of Claritin that seemed to help thin the mucus before taking her to the clinic. My friend just wanted to keep her cat from possibly getting a respiratory infection, to ask if there was a better medication than Claritin to keep her mucus thin and not cause her to have difficulty breathing. We also asked if there was anything that could be done to the tumor to keep it from obstructing her airway and extended her time with us if possible. Dr Jackson had never met my 80yo friend or her furbaby before today. They vet tech took the cat to get weighed once we got called back and Dr Jackson brought her in to us a few minutes later and IMMEDIATELY started telling us in a condescending tone that the best thing we could do is have the cat euthanized because she obviously had cancer. She didn't ask us any questions, she didn't pet or even look at my friends cat as she bluntly interrupted my 80yo friends and my attempts to explain why we were there and told us that she was advocating for my friends cat (whom she'd just seen for the 1st time less than 5 minutes beforehand) and that her cat was in pain, couldn't breathe and that my friend was trying to selfishly prolong her cats life by wanting to treat her symptoms. This cats airway has zero blockage by the tumor, it is not raw or scabbed at all and she was/is breathing and purring with her mouth closed. She has a hearty appetite and had just been enjoying bullying my 88lb German Shepherd yesterday. Both myself (56yo) and my almost 80yo friend agreed that Dr Jackson is the rudest, arrogant and uncaring vet that either of us has ever taken a furbaby to see. I was literally sickened thinking that if any other elderly pet owner had gone alone or had not researched the cats symptoms and options beforehand, that Dr Jackson would have succeeded in ending the life of a cat she'd just laid eyes on 5 minutes earlier. She was going to do this without taking a full history of the cats symptoms and without considering the mental state or emotional needs of her owner. We did finally persuade them to do labwork, give her an antibiotic shot and prescribe her steroids to prevent sinus congestion and infection. Thankfully the vet tech that was assisting the dvm was caring, understanding, knowledgeable and understood our expectations and reasons for not just giving up on a cat my friend has had for 17yrs. She was everything the obviously inexperienced vet was not. That dvm desperately needs to remember that when you care for a beloved pet of someone, you are also responsible for caring about the feelings of the owner.

The vet was so kind, but one of the young receptionists was rude, very rude and not helpful.read more

We've only been once but I was super impressed. Everybody was patient and understanding with my…read moresuper stressed out pup who in turn was stressing me out. They were super patient and understanding with me too. I'm allegedly an "expert" and was a little embarrassed he was acting so foolish. Thanks guys!

Worst privately owned vet I have been to. Everything about this place was a red flag, which I…read moreshould have picked up on earlier. The only reason why I didn't was because someone I know highly recommended it. First of all, appointments can only be booked months in advance. This gives the impression that they are very good and therefore always booked; however, when they call back a week later or so and adjust it, it is clear that they are just disorganized. Everything is overpriced. Prices are not provided up-front. OTC medication is about 40% marked-up. They itemize everything and tack it on a service, even when it wasn't requested. Our first and last appointment was unbelievable! We dropped off our elderly pup for a teeth cleaning. We had the first appointment of the day, which was still late enough for it to impact my work schedule. I arrived to a locked facility. 5 minutes later, the first employee arrived. 10 minutes later, the open the door and give me the paperwork to sign which outlines the price--entirely based on how many teeth they remove during the cleaning. Feeling cornered, I sign the form and drop off my dog. Hours later we get a call to pick him up. When we arrive they are helping several customers. I notice the price and ask how many teeth we're removed, which I was told was 8. This is a very old dog, who maybe had 16 teeth going into the appointment, so I joking say "wow, I didn't realize he had that many when I dropped him off" and saw the horror in her face as I realize she just said a number at random cause she had no clue about my dog or his procedure. I add on some flee/tick medicine, pay, and leave. After reviewing the bill I found no less than 16 line-items for a teeth cleaning. This included nail clipping, which in addition to it not being asked for, his nails literally came back sharper than when we was dropped off. Days later, we get a call asking if I have my dogs medicine. It turns out, they gave us someone else's anti-itch medication instead of pain killer. They apologized for the mistake, and insisted that something like this doesn't happen there normally. The reality is, I wouldn't take my dog back if they paid me.

The staff at Okaloosa Animal Clinic is always caring and kind toward my animals. Dr. Conrad and…read moreher staff helped my dog deliver her puppies and avoided a C-section, and my dog and all four of her puppies are healthy thanks to Okaloosa Animal Clinic!

My ten week old puppy jumped off the bed this morning and was crying for the first time since I…read morebrought her home. She went to walk and face planted and her front leg seemed to just give out on her. She wouldn't stand or walk on it for hours and I so I called to get her checked up, thinking it was broken. They got us right in, first appointment of the day. Long story short.... Turns out my puppy was just being a drama queen. Dr. Jenny assessed that she didn't have anything broken or damaged because my little princess was standing and walking just fine for the doctor. Dr. Jenny didn't even charge us for an office visit. Excellent customer service!!! I highly recommend them.

Dr. Jenny and her staff are amazing. She is kind and straightforward. She loves the animals and…read moretreats them with the love, kindness, and respect they deserve. Highly recommend her!

Been taking my cats here for years to get them groomed. Very friendly staff. They do a great job…read moregrooming.

I took my dog to her several times. The last time was very upsetting, not at all what I…read morespecifically wanted done. I'll find another groomer.

I wish I had known this company was on here sooner…read more Rommey is one of the best trainers, animal lovers, and persons I've met. Her combined knowledge and love for dogs is amazing. Most importantly to us, she was straight forward, but really patient with us humans. Not only does she know animals, she knows people. She knows when good people bite off more than they can chew and she still helps. She goes to the end of the earth for dogs and their people. I have sung her praises to lots of people, but am glad to do it here!

Rommey was the original foster for our adopted puppy, so we were thrilled to learn that she offers…read morepet sitting services. We can go on vacation and never have to worry about him, when he is with Rommey. We know he is well taken care of, gets plenty of love, play time and exercise. He loves her so much that he jumped into her car instead of ours when we were picking him up :) I should be jealous, but it makes me happy to know that he feels loved when we are away. Thank you Rommey, you are the best.

We let Brandi board and train our 1 year old rescue Buddha who is a Sheppard, Malinio, Pitbul and…read moreRottweiler mix and she did an amazing job with him. She kept us updated frequently with pictures and videos. Buddha listens so much better and is so much better behaved now and with Brandi's help we are able to maintain and improve it even further. Highly recommend

My wife and I are very disappointed that we were charged $2,884.00 for no service provided. When…read morethe individual came to pick up our Yorkie puppy for training, we felt uncomfortable with the individual taking our puppy for 3-weeks and not allowing us to see him during the 3-weeks. We decided at that time not to proceed with the training. The individual did not tell us at that time that we would be charged the full amount of the training if we changed our mind. We can understand paying the individual for coming to our home and maybe even a small cancellation fee, but not the full price for three weeks of training that never took place. We were later told that the contract said no refund. So, our mistake for not seeing that, but what a ripoff to charge that much money for no service provided. We are seniors and loosing that much money just because we did not feel comfortable with letting our Yorkie puppy be taken for 3-weeks and not letting us see him is an extremely hard pill to swallow. This is just to let anyone else interested in doing business with this company to be aware that the company does not give refunds, and makes no allowance if you change your mind.

Daniel was a life saver when it came to our sweet girl Piper! We rescued Piper in November of 2025…read more As she became more comfortable and adjusted in our house, she became more territorial. We tried different training techniques, research, and after months of nothing truly addressing the aggressive - territorial behavior, we knew we needed help. She was scaring people when they would come into our home. Putting her in another room (even in her kennel which is her safe space) made her become destructive and worsened her anxiety. Lorenzo's training style is much more than just obedience. It is about training your dog to have confidence in you and to respect you as the leader. Daniel educated us about what was driving Piper's behavior, what her body language means and what she is communicating when she behaves a certain way. He was incredibly patient and thorough with his teaching to my husband and me. He explained everything to us and ensured we were comfortable and understanding of the training techniques. We saw improvement in Piper in just one session. We had three more sessions with Daniel before she boarded with him. Piper now is confident instead of anxious, listens readily, and is substantially less anxious/aggressive when people come into the house and they get to see how loving our Piper girl is. We have one more session with Daniel and we have already seen such a drastic and incredible improvement! The hardest part of the training is training ourselves to be consistent. Daniel truly made an incredible difference for her and taught us skills that will help keep Piper and others safe. Daniel has a deep passion and love for dogs, and we are so glad we worked with him!

The owner is a very understanding person but they only train through extreme harsh treatments your…read moredog will suffer soft tissue damage to their neck My vet said that my dog was sick having damage done to his hips where he was being pushed as hard as he could to sit instead of teaching him to sit without hurting them off least training is all about extreme pain they believe in shock collars turned up as high as they go and these came out of him and his partners mouth that I would never have a well-trained dog but I would only have a glorified pet My German Shepherd is only 4 months old He's doing very well but at the same time like a toddler they're going to test your limits you can teach them without torturing them as a person that grew up with abuse I can tell you I don't respect them I despise them your dog may do what they're told because they don't want to suffer pain but that's not the same as loving and respecting you five star dog trainer has showed me in two training sessions complete off leash training and not once has she had to hurt my dogs they immediately do what she or I ask without one bit of pain I tried to show him these techniques he then put him on a leash and immediately jerked his neck causing my dog to yelp and extreme pain truthfully I think he enjoys it I wouldn't recommend him unless you don't care about your dog. I was made to feel like I was uneducated because I wouldn't abuse my dog to teach him he grew up in a house where my grandmother raised Scottish terriers And we were never allowed to hit them yell at them or anything and they won lots of dog shows had lots of ribbons and lots of points but these people will bully you and it's about the money for them for eight sessions for over $2,500 I was supposed to get on and off lease training I had no idea it was going to be through pain and suffering five star for two dogs off leash training and teaching my rescue dog my other dog that's a rescue to get over her fear in public not once has she ever heard him and never made me feel bad or uneducated my values just on the line with dog abuse.

Jennifer is very knowledgeable, she immediately identified correctly the breed of our rescue after…read moretwo people in other part of the South and who supposedly should have experience to come up with the same incorrectly gave me a different opinion. I have seen pictures and videos and I agree with Jennifer's assessment. Because ours is a rescue, we are still learning about him and one of the issues he had was insecurity and often confused with aggression. While in boarding Jennifer had the opportunity to work on his social skills and allowed him to run free in the office and now he can get close to other dogs and do the sniffing and kissing without howling or barking. In regards to the facility I can say that it meets my expectations about a business of this kind, well organized and with additional services like pet grooming and more. Are we going back? you bet we will and will call to reserve.

Crestview kennels gave my cat to the wrong person with a lot of negligence and did very little to…read morehelp find her this was March 10 and I have still not found my for baby