I took my boy Darby to this Groomer last Friday and I'll not be returning. They did a great job…read moregrooming Darby but when he came home, his eye was cut on the corner. I wish I could post the photograph's of it. I had to return last Saturday to pick up Darby's collar, because he wears a harness, they accidentally forgot to put Darby's collar on. I told them about the cut. They told me, "Oh yeah, I should have mentioned it. I believe it was a scab." Darby has never had any scabs on his eyes ever. I wash his face all the time. Now a week later, I just left the vet, who confirmed it was a cut and my boy needed antibiotic cream/eyedrops. Now $80.00 for the groomer and $80.00 to the vet today and Darby has to go back to the vet next week.

I'm so glad I found this place. They were so accommodating of my corgi (who er, is not fond of…read morebeing groomed AT ALL and gave them a lot of attitude) After rolling in all the dirt, dead bugs, poop and god knows what else in the yard, they got him cleaned and fluffy again.

Dr. Jenny and her staff are amazing. She is kind and straightforward. She loves the animals and…read moretreats them with the love, kindness, and respect they deserve. Highly recommend her!

I brought my dog here because she was screaming in pain. After looking at her for less than a…read moreminute Dr. Jenny said it had to be neck pain because that's the only reason a dog would scream in pain. She prescribed us a steroid and sent us on our way. After finishing taking the prescription my dog started screaming again. I decided to get a second opinion. I'm now on my way to an emergency vet to get a volleyball sized tumor removed from my dogs kidney. Do not go here. My dog could've died if this tumor ruptured and Dr. Jenny never even felt her abdomen or did bloodwork or anything except guess the most likely and easiest to treat diagnosis.

They do a great job with my 17 dog to make it easier to help keep her clean and healthy.read more

Very clean establishment and friendly staff! The dogs always come out looking great and the staff…read morehave amazing communication

Stunning collection and amazing staff. They also keep all the tanks in AMAZING CONDITIONread more

I've been shopping at BWZ for the past five years and consider them my go to for fish and sometimes…read moreplants. While I do shop around at times, when it really matters, especially with regard to healthy aquatic creatures I have 100% confidence what they sell or order for me is going to be healthy and spot on. The staff is friendly and engaging and always willing to field the rare question I have. Highly recommended to anyone for fresh or salt water aquarium keepers.

We've used them for the last three years and the staff have been helpful and knowledgeable…read more Recently we had to put our dog down and they went above and beyond to ensure the process was as peaceful as possible.

I don't even know how to begin to express how horribly my 80yo friend was treated by Dr Jackson…read morewhen we took her 17yo cat to their office today. Her white cat has a large skin cancer tumor on her nose which has been stable and shown little growth (if any) over the past 6 months. It is not infected, or raw and doesn't appear to cause the cat pain or discomfort.She has a great appetite, is very active, and still has a very good quality of life. We took her in because today she was sneezing and had an extremely snotty nose that started today. We'd given her a dose of Claritin that seemed to help thin the mucus before taking her to the clinic. My friend just wanted to keep her cat from possibly getting a respiratory infection, to ask if there was a better medication than Claritin to keep her mucus thin and not cause her to have difficulty breathing. We also asked if there was anything that could be done to the tumor to keep it from obstructing her airway and extended her time with us if possible. Dr Jackson had never met my 80yo friend or her furbaby before today. They vet tech took the cat to get weighed once we got called back and Dr Jackson brought her in to us a few minutes later and IMMEDIATELY started telling us in a condescending tone that the best thing we could do is have the cat euthanized because she obviously had cancer. She didn't ask us any questions, she didn't pet or even look at my friends cat as she bluntly interrupted my 80yo friends and my attempts to explain why we were there and told us that she was advocating for my friends cat (whom she'd just seen for the 1st time less than 5 minutes beforehand) and that her cat was in pain, couldn't breathe and that my friend was trying to selfishly prolong her cats life by wanting to treat her symptoms. This cats airway has zero blockage by the tumor, it is not raw or scabbed at all and she was/is breathing and purring with her mouth closed. She has a hearty appetite and had just been enjoying bullying my 88lb German Shepherd yesterday. Both myself (56yo) and my almost 80yo friend agreed that Dr Jackson is the rudest, arrogant and uncaring vet that either of us has ever taken a furbaby to see. I was literally sickened thinking that if any other elderly pet owner had gone alone or had not researched the cats symptoms and options beforehand, that Dr Jackson would have succeeded in ending the life of a cat she'd just laid eyes on 5 minutes earlier. She was going to do this without taking a full history of the cats symptoms and without considering the mental state or emotional needs of her owner. We did finally persuade them to do labwork, give her an antibiotic shot and prescribe her steroids to prevent sinus congestion and infection. Thankfully the vet tech that was assisting the dvm was caring, understanding, knowledgeable and understood our expectations and reasons for not just giving up on a cat my friend has had for 17yrs. She was everything the obviously inexperienced vet was not. That dvm desperately needs to remember that when you care for a beloved pet of someone, you are also responsible for caring about the feelings of the owner.

First, just a note. This review is getting two stars ONLY because the cut was at least decent…read more Too bad I had to CONVINCE the owner to provide me with the service she claims to provide to ALL of the community. I will not be going back. Here is what happened: We took our Golden Doodle to this location back in January for a cut. The cut itself was nice, but I got the impression that my dog and I were AUDITIONING for HER to provide us a service we were more than willing to pay for. My dog is a Golden Doodle, a problem dog with his short curly hair, I understand that. However, like any dog, he DOES need to be groomed. We brush our dog almost every single day, and he is bathed regularly. Despite OUR efforts, while the dog was being groomed, I received calls about his "mats" in his hair (with us brushing his hair every day, mind you) and then more calls and complaints about the fact that the dog didn't like the blow dryer. All the while, we never complained about how long it would take or the cost of the cut. We understood that it was a difficult cut. After hours of complaints, I picked up my dog who had a pretty good cut. Fast forward to May, and we call and schedule a new cut. We go through the whole process AGAIN of her complaining about his thick fur, his tangles and mats, and how time consuming it would be. AGAIN, we made no argument about cost or how long it may take. She AGREED to the appointment, we took the dog in, and then she proceeded to call, complain that he didn't like the blow dryer, and then refuse to do the hair cut. If it is your job to groom dogs, then you probably shouldn't complain about the fact that some dogs WILL be more difficult to groom than others. If you want to exclude certain dogs from your grooming service, because of their breed go right ahead. But, don't waste my time by whining and complaining that my dog isn't a quick one hour money maker hair cut for you. We would have paid extra for any time it took, and we were more than understanding about constraints like if the dog wasn't blow dried at all. We didn't care. The only person with any complaints was the groomer. For that reason, we will gladly pay more to take our dog to a groomer who actually WANTS to do their job, no matter how difficult the cut. For the constant complaining and for making an appointment and then canceling AFTER we took the dog in, this one star rating is far too much for this business. Take your dogs elsewhere and avoid having to audition to get a haircut for your dog.

Cool Dogs Grooming has always taken great care of my baby girl. Pam is very kind and good to my…read morefour legged baby. Her work is excellent and her prices are comparable and fair. She came highly recommended to me by my previous groomer and I have not been disappointed. I would highly recommend her services to everyone who loves their four legged babies. Thank you very much Pam.

I've gone back a couple times and I can say that this issue has never happened again. They do a…read morewonderful job and they drimmel the nails down to in the cut. I'm going through and giving them a much better review because I honestly feel like they have improved considerably.

First time today getting nails trimmed here on my 2 fur babies - Corey did an excellent job on both…read moreof them! I highly recommend and will be going back!

I have taken all our fur babies there for over25 years. Personable,reliable and they treat…read moreeveryone like family our dogs love Dr Williams and get excited about going to see him

They're so very kind and thorough. We just started with them in November after trying a few vets…read morelocally that just didn't fit. Our Shih Tzu was attacked by a large dog and had to get her in for a checkup. Luckily she did not sustain any serious injuries but was put on antibiotics for a precaution due to scratches and a couple of punctures and has some lumps from deep muscle trauma. We thank God she's OK. There was actually two dogs that came running up to us but only the black one attacked her. Don't ever want anybody to go through that. We thank God that she is OK. I would recommend them to anybody. Dr. Teague and Dr. Williams are so very very kind as well as all the doctors and staff there. Thank you all and God bless you all.