Terrible customer service... Sign on her door said closed, will return at 8:30am... Walked in at 8:30 due to the front door being open... First thing she said to me was "I know that sign says closed" Replied back saying, "it says until 8:30" and she replies saying "No I'm closed on Mondays"... How rude... Especially with her thinking I was a new customer...Was only in the area and wanted my dog groomed... Will never go back... Second time having a bad experience with her... Her hours of operation says she closes at 5 and she charged me a $15 boarding fee at 3pm when I arrived to pick my dog up because she states that they close whenever the last dog is done and she had to wait for me to come and pick my dog up... Your hours of operation clearly states 5pm... Why have hours of operations if you alter them whenever you feel to get money from your customers... Terrible experiences and absolute worse customer service... Save yourself the trip and go to someone who values your money... read more