have come in a few times to get treats for my dog and the staff were always respectful and knowledgeable. they have good prices and usually always have sales. definitely recommend to pet owners! read more

Pet Supplies Plus Destin - Pet Groomers Near Me - Destin, Florida

The grooming technicians cut my dog's nail too short and they didn't tell me about it, I noticed that my dog was licking his foot then I saw he is bleeding. I called this store and explained. The person who answered was a cashier and she apologized. I thought it was over. I didn't ask them to call me back but later in the day, another person called me and she didn't apologize not even once but the whole time she said the my dog wasn't bleeding at the store and that had to happen after we left the store. I tried explaining to her but she kept on interrupting and she won't let me talk. She keeps saying that she watched the video and she saw that the technician did not do anything wrong and I was frustrated because she didn't want to hear anything I said. She said I am rude and she will hung up. I said I'm not cursing at you , you can't hung up on me, and I tried explaining and she hang up on me. I was not yelling or cursing not even once. Later on I took my dog back there to show them what happened, but she was there and she didn't even trying to listen to me at all but she kicked me out. She said she is going to call the police on me. I have recorded everything. I was calm and professional. She wasn't. read more

Pet Supplies Plus Destin - Pet Groomers Near Me - Destin, Florida

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I have been a customer of Pet Supplies Plus for the past four years, regularly bringing my dogs there and purchasing treats, food, and other supplies. Unfortunately, after what I recently witnessed, I am extremely disappointed. While in the store, I observed a customer trying to understand what had happened after her dog was injured during a grooming appointment. From what I could see, she was simply seeking answers and assistance regarding her dog's condition. Instead of receiving empathy or support, she was treated rudely and disrespectfully by the staff and store management. At one point, the customer was even threatened with having the police called on her. As a pet owner, it was upsetting to witness. Our pets are family members, and when something happens to them, we expect a business to show concern, professionalism, and a willingness to help. Unfortunately, that is not what I observed. This is not the first time I have noticed a lack of customer service, particularly in the grooming department. Seeing how this customer was treated makes me question how I would be treated if a similar situation happened to me. I hope someone from corporate takes the time to read this and address these concerns. Based on my experience, I would encourage pet owners to carefully consider where they take their pets for grooming and where they choose to shop. read more

My go to for all my doggies needs. Amazing, yes amazing! The staff, especially the owner, are all very knowledgeable and there to help. Super kind and have never felt they rush me. I've never felt like I'm just a sale. My Jeffie enjoys looking at all the toys when we go in and always feels welcome. read more

I took my 4 month old puppy to get groomed for the first time today. Isabelle, Ash, and Gigi did AMAZING!!! Made mine and my puppies first grooming experience so memorable and enjoyable. My puppy is a little nervous so they took their time explaining everything to me that they were going to do and how they were going to acclimate her to grooming. Even gave me tips I can do at home to get her desensitized to getting her nails clipped as she gets older. I will definitely be taking her back! read more

Pet Supplies Plus Destin - Pet Groomers Near Me - Destin, Florida

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This was our first visit to this chain of pet stores. They had all the usual pet items and were well organized and clean. Even better, the customer service was excellent. I was impressed with the "new pet guide" that had great suggestions and ideas. read more

We always get our doodles groomed here before leaving from our vacation. Duncan and Scarlett love the groomers and we've never been dissatisfied. read more

Pet Supplies Plus Destin - Our doodle Duncan & Scarlett - Pet Groomers Near Me - Destin, Florida

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I have 2 dogs and they carry so many items like treats, wet food, dry food, collars, leashes, grooming products and toys galore! The staff are extremely friendly. I love that I can bring my dogs and bathe them there. They always have some type of treats on sale that I buy and share with my UPS driver! Their prices are better than Chewy!! I highly recommend this store. read more

Pet supplies plus grooming salon is just top notch. All of their services are more affordable than most places here in Destin.. when you don't have time, they have a dog washing station second to none and then the girls next door in the salon can do nails or a face trim pretty much on demand for super and expensive. My favorite groomer is Cassie Rae! She is soooooo talented!! Cassie also has an unbelievably sweet attitude. She adores the doggies and does everything she can to make me my baby and me happy! read more

Pet Supplies Plus Destin - Beautiful summer cut on my puppy! - Pet Groomers Near Me - Destin, Florida

I absolutely LOVE the groomers at PSP! They are always so happy to see my girl when she comes in. She's been getting groomed here since her first groom. She always looks so cute. Thank you PSP! read more

Pet Supplies Plus Destin - My sweet Ellie Mae - Pet Groomers Near Me - Destin, Florida

I have taken our dogs for grooming for over a year now to the Destin PetSupplies Plus location. The entire grooming team is great in their greeting and handling of both animals and customers. I have to highlight the excellence and exceptional attitude and abilities of Dawn. She has such a way and spirit with her charges and it's obvious she is loving and passionate in her attention, care and patience with the animals. I am very thankful to have a place to bring our dogs that I feel secure in their treatment. Thank you read more

Last week I posted a review about their grooming service crippling my puppy. One of the owners, Deb, contacted me, said she was very upset, and asked what she could do to make it right. I said: a) paying the emergency vet bills ($489.05) would help. I sent her the bills. b) making a strict rule that no employee should express a dog's anal glands (which caused a massive infection) without express permission of the pet owner and c) She said she was going to fire the groomer. I asked her not to. She then disappeared. A 'response' to my review was posted, said they were very upset and pls to contact them. I've heard nothing since. read more

The staff is so helpful with our picky eaters. The self serve dog washes are so easy to use. Great place.

I took our puppy in to be groomed for the first time. The ladies were so sweet. We will be back!

The entire staff is wonderful here. Every time I shop here, I feel so welcomed! Highly recommend!

We were visiting Destin with our two dogs. We visited the dog park near City Hall and then went to this store to give the dogs a bath. This store has three stalls . They were very clean and easy to use. I highly recommend this store. read more

Good store. Love the self serve dog wash. My dog doesn't love it so much tho! lolololol

I absolutely LOVE shopping at "Pet Supply Plus". The store is always clean and fully stocked. The staff greets you right when you come in the door and are willing to help you find what you need. I also love that they have grooming on site, both of my girls get groomed here. read more

Pet Supplies Plus Destin - Pet Groomers Near Me - Destin, Florida

Abby is the best groomer! She is patient , very professional and the price for grooming is extremely reasonable ! Our golden doodle was matted and Abby was so gentle with him and took care of him . I will definitely go back to Pet Supplies Plus! The grooming is amazing and especially Abby!!!! read more

I am quite pleased with this store. I mean, whatever my dog wants or needs he's going to get it. . I had never been until it opened here in Destin. I especially LOVE the self washing stations and the prices are very reasonable. The team always greets me every time I go in, always offer assistance to help me find what I need and always provide a great experience at check out. read more

Just rude. No excuse for the way they treated us. Will never use them again. The staff was so rude. We drive from 30A and traffic was horrible. Took us over an hour to go 7 miles. Got there 10 minutes late and they had no one to groom our dog. And did I mention they were very rude only a 1 star because I can't leave 0. read more

VERY rude staff on the phone. Not willing to help. Not willing to find someone that might be able to help.

Friendly and helpful staff, clean store. We brought our pup in for a bath. Everything was great. We also got her a pig ear and her Fromm's kibble. read more

Great selection, knowledgeable staff, clean and bright store. Glad to be supporting a locally owned franchise whose owners are committed to the area and give back to the economy. Highly recommend you stopping in. read more

Cleanest pet store I ever seen in USA!!! No smell, everything is so clean, most importantly the staffs are the nicest ppl answering all the questions without hesitation. Prices are lower then other pet stores fofDefinitely recommend. read more

Pet Supplies Plus Destin - Pet Groomers Near Me - Destin, Florida

They have everything in this store...we love! Everyone is always very friendly and helpful. We've also used the grooming services and they've always done a great job. read more

The grooming service is awesome! I adopted a senior dog recently, and I was very anxious about leaving him there. He came out prancing with his new look! Thanks for taking good care of him! read more

the abolsute worst experience ever!!!!! the groomers were awful to my 17 yr old bishon who is 15#. they should be ashamed of the treatment towards dogs. do not use this place. there are other groomers in the area who will treat your dog much better. all the groomers had were excuses for their actions. i had to demand them to give me my dog in order to leave. abuse thru a window is still abuse. read more

It was a very cold day outside. Took my dogs to the wash yourself, expecting at least to have warm water. No heat in the building, barely tepid water, and the dryer was absolutely cold. My dogs shivered and shivered. Couldn't leave my dogs to look for help. Of course, no one at the register and no one heard me! This was the third time it's happened. Guess I don't learn! read more

Great place, great people, knowledgeable and well stocked for our reptile needs. Definitely recommend to locals and visitors alike.

We have been locals to the area for a few years and have been trying to find a pet store that wasn't Pet Smart or some crazy boutique. We have been going there since day one, even before the grand opening! We have also been greeted with smiles and it was always a positive experience to go and give our pup a bath. However, this past time we were greeted with a disgruntled employee and now the baths are $16????? LOL last time I checked I could use a hose at my house and buy a big bottle of my own shampoo for half the price!!! I asked the employee why the massive hike in price and he just glared at me and repeated it was $16. I understand inflation, but this much of a hike on something I'm doing myself is OUTRAGEOUS. This pet store used to be known as the king of all pet stores in the area, but us locals have come to a conclusion that your scamming people out of their money and have lost all your friendly employees. read more

Super friendly staff, they have any thing and everything you pet may need. Love the bakery too!

I thought I finally found a pet store that was convenient to home, clean, had everything I wanted, and the prices were reasonable. Well, when I went in recently to give my dog a bath, the price had increased by 33%; from 12.00 to 16.00, and the grooming also increased. What a disappointment! Were the prices initially reasonable just to attract customers and now it is a "bait and switch". I understand inflation; everyone is doing it, but increasing from 12.00 to 16.00 is outrageous. Another vet in the area increased their toenail clipping, as well, but it was a 50 cent increase, not 33%. I guess I won't be going back there again. read more

this place treats its animals terribly. the care for them is atrociou, all the animals looked u healthy and basic care requirements were not met. when I asked about why they had certain things with certain animals and informing them or proper care I was ignored. I would not buy anything from a "pet" store that doesn't or can't meet basic requirements for animals. read more