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    Pet Nation

    4.0 (17 reviews)
    Closed 10:00 am - 7:00 pm

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    5 months ago

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    6 months ago

    Great service! Nice staff. Went in for small bag of dog food for the road trip and found exactly what I wanted...

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    1 year ago

    Higher prices than other stores. Unfriendly staff. No "public" restroom- spent $75- I am a CUSTOMER, NOT "the public!".

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    1 year ago

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    2 years ago

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    2 years ago

    friendly staff and good service. not the widest selection, but a nicer shopping experience than the warehouse pet supply chains.

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    3 years ago

    The best pet store EVER! I LOVE IT! Bought my Parakeet from them and he is the Sweetest and Smartest Parakeet I have ever had!!

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    5 years ago

    Great place! Prices lower than the other pet stores in town. Nice staff and enjoy playing with the animals.

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    6 years ago

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    6 years ago

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    8 years ago

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    5 years ago

    Helpful 1
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    11 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    Petsense

    Petsense

    4.4
    (20 reviews)

    Our pup is only six months old and has had exactly three grooming visits. Bailey at PetSense Gulf…read moreBreeze was easily the best groomer he's had. She was incredibly sweet, patient, and so nice with him. He gets scared during grooming and may give a little nip or two out of fear, but he isn't aggressive. During his first two grooming visits, his face, his paws, or sometimes both didn't get finished. Bailey worked with him and was able to get everything done. I really appreciate that she didn't give up on him and treated him with so much care. We couldn't be happier with Bailey and will definitely be asking for her again.

    Very friendly staff. I was immediate greeted and helped. I was a little disappointed they don't…read morecarry any vegetarian or plant based dog foods. My dog has an animal protein allergy, so she can only eat plant based or fish products. I ended up getting her a salmon based food. Fingers crossed she will do well on it. They have everything what you would need. Pet beds, carriers, toys, etc. I was happy to find a premium store with a short distance from Pensacola Beach. They have a small cat adoption area with 4 temporary homes for babies waiting for they forever home. This store is owned by Tractor Supply. They are conveniently located near the Winn Dixie in a medium sized shopping center. Sorry for the cloudy photos. I dropped my phone at the turtle conservation center and the impact broke my lens. Bummer!

    Tractor Supply

    Tractor Supply

    3.4
    (5 reviews)

    **Updated Review** After speaking with Wendy, she had no…read moreproblem locating my order with my telephone number and she apologized for the situation and advised that the person who had told me that was new and unaware of the policies. I was given a refund and truly appreciate her level of professionalism. I also would like to give kudos to Dalton who put up with my calls to the store requesting to speak with upper management. The manager of the store, who I was told was a male, never bothered to return my call so I am truly appreciative of the time Wendy took to respond and for Dalton remaining respectful of my concerns. ********** I'll start by saying I have shopped at tractor supply for years even though I could find things cheaper online. On 3/5 I bought a new pair of trail boots. I tried the left one on in the store and it fit great. Flash forward to wearing them both for the first time. As with any boots you have to break them in however this right boot has a hard area that not only bruised my ankle but rubbed it raw. I get my receipts via email but couldn't find it in my email however the date of purchase and order number shows in my tractor supply account. I went to return the boots and first they said they couldn't find the purchase looking up my phone number. Then they said they can't accept it because they have been worn. Well obviously I had to wear them to see they are clearly defective. I would have been fine with even just a discounted store credit. Per there policy within 30 days it says worn shoes can be refunded through manufacturer warranty. I was told "maybe I can try selling them on Facebook". Yes I'm sure someone else wants boots that are defective. I will be reaching out to corporate over this treatment and I will not be shopping at Navarre Tractor supply ever again.

    This is our go to for chicken feed, lawn and garden supplies and fencing supplies…read more Service is always consistent and they always have a good supply.

    Gulf Coast Aquarium

    Gulf Coast Aquarium

    3.0
    (2 reviews)

    I thought they were extremely polite and knowledgeable, and it truly seemed like they deeply cared…read moreabout the connection that they make with all of their customers. It felt like instead of a customer they were treating you like a new friend. They even told me the sweetest story about how they used fish for a gender reveal party for one of their clients!! if that's not above and beyond, I don't know what is

    We sought out a professional aquarium tank cleaner for our yellow belly aquatic turtle. My husband…read moreand I just couldn't seem to get the murky water clear and with our health issues it was getting to the point where cleaning it was just becoming too much. Well for $199 you would expect clear water or at least some improvement in the water in. But no. The water never got clear and in fact was worse than when they cleaned it. They never took the turtle out while they were cleaning it and frankly, I don't think they really did a whole lot except for clean the filters and the side of the tank. It was a total waste of our money and a total rip off ! I text the owner twice complaining about the service because I did wait a few days to see if the water cleared up and still just more murky water. You would think being a professional company that they would at least discount what they charged. Especially since the water showed no improvement. But no. Don't waste your money on this company. The results will not be in your favor. Total and complete rip off ! Oh and when I sent these pictures to the owner she said the water looked clear to her Not sure what she thinks clear is, but surly we have 2 different options as to what clear water looks like.

    Pet Supermarket

    Pet Supermarket

    2.9
    (21 reviews)

    Do not trust the website data regarding 'quantity in stock' at the Fort Walton Beach store. Twice…read morein recent weeks I made the mistake of driving there to purchase an item that the store claimed to have in stock, only to find out once again, the store did not. The clerk seemed oblivious to issues with the Pet Supermarket supply system. I'd recommend calling the store and having a worker check for the item before wasting time and fuel going there to find out they don't have it.

    I was just at the Fort Walton Beach Store and had the unfortunate luck to deal with a very rude and…read moredismissive customer service representative, Tiffany. When I approached her while she was stocking shelves to ask for assistance getting a fish from one of the tanks, she seemed bothered that I was interrupting her. She then scowled as she interacted with me and my 12 year old son and badgered us about the fish he wanted and how it wasn't right for our tank, which she was completely incorrect. I have had this same tank since I was 12 (I'm 63 now) and have had a number of the exact same type of fish in it w/o issue. She never smiled, never greeted us with any pleasantries, and stormed off to the front registers with the fish. When I asked her if she was having a bad day and informed her that her customer service was lacking, she simply walked away to get another associate, Tina. Tina was pleasant and apologetic, but also interrogated us about our fish tank and what fish we have in it. It seemed like she was trying to validate Tiffany's poor demeanor with trying to prove her right. I have been shopping at this store for over a decade and have to say that this was the worst customer service experience I have had there. Not sure that I will return...There are other pet stores in FWB that I am sure would welcome my business and treat me like a "customer"!

    Pet Nation - petstore - Updated August 2026

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