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    Infinity Pets & Company

    3.0 (2 reviews)
    Open • 9:00 am - 4:00 pm

    Services - Infinity Pets & Company

    Bath and groom only

    Infinity Pets & Company Photos

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    4 years ago

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    5 years ago

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    Petsense

    Petsense

    (14 reviews)

    They offer an amazing selection of bones, toys and pet food. The store is a great size are there…read moreare plenty of parking spaces out front. The employees are friendly and provide great customer service.

    My daughter brought her two Yorkies to the salon in Crestview, Florida to be groomed. A short time…read morelater, salon staff called to report that Benny had experienced a seizure and needed to be picked up. As my daughter arrived, she overheard two employees outside on a break. One employee stated, "She manhandled him so hard it caused him to have a seizure." Understandably, my daughter was shocked and extremely upset. Inside the salon, staff told her there would be no charge. Although distressed, she offered to pay for the grooming of her female Yorkie before leaving and calling me. Conversation With Store Manager Carlie I called the store and asked to speak with the manager. Carlie answered and she focused on the fact that Benny had experienced seizures in the past and said my daughter had not disclosed that history. A prior seizure history does not answer the central question: why did an employee say that Benny had been man handled so hard that it caused a seizure? Carlie denied that Benny had been manhandled and said the employee who made the statement had misunderstood the situation and, after being informed of the facts, responded, "Oh, I didn't know that, okay." During the call, Carlie repeatedly spoke to a coworker in the background, making comments such as, "Yeah, I told her that," and, "Yeah, she won't listen." Her manner was dismissive and disrespectful. I did not swear or make threats; I repeatedly asked for a truthful explanation. Carlie ultimately ended the conversation by stating, in substance, that I had decided what I believed and that she was done speaking with me. I expect Petsense to explain how its response is consistent with its promise: "The Place You Trust, For the Pets You Love."

    Dogwood Acres Veterinary Clinic

    Dogwood Acres Veterinary Clinic

    (24 reviews)

    Looking for a good vet I call their office. The answering machine answers and says please text…read morethis other number if you have called before 2:00pm. Once you text someone sends a message asking if you are established or new? I texted back "new". They text back "sorry we aren't taking new clients". People who go to veterinarian school should love animals and be committed to making sure they do everything in their power as managers of the care of God's animal fur/feather and other animal babies. Those who willy nilly dont care cant be really good at what they do. Its facts.

    So two weeks ago, my one year old English Mastiff, Roscoe, was bit by something in the yard,…read morespider, snake, or wasp idk. Only one puncture and his paw is infected and swollen. First vet visit: they did not test him, played the guessing game, gave him antibiotics and cream **roscoe stops eating, poops water, his paw doesn't improve over the week** 2nd vet visit: takes him off of the antibiotics, considers it to be cancer, blames his food for the diarrhea, ask me "how they were supposed to know that the medication would have a negative reaction?" Now a week after I paid for blood work, called them 4 times, they finally call me and say they ran a test on Roscoe's paw and the results shows that he has an infection but nothing else. Like we didn't already know that he had an infection. It's taking everything in me to be cool about it. They're trying to kill our fur baby's with their lousy way of practicing. They do not care about your animals!! It the vets favorite line is, "oh it could be cancer" after I explained to her several times that I watched him playing in the yard when he was barking at something in the bushes and he jumped back and yelped, shortly after his paw swelled.. how is that anyway related to cancer?!? DO NOT TAKE YOUR FURBABIES THERE!!!

    Infinity Pets & Company - groomer - Updated October 2026

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