Pleasantly pleased. At age 60, I and my dog aren't Divas or rock stars, so I almost passed on them…read more Glad I didn't. The reviews were good so I called. The price was affordable so I decided to give them a try. They worked me in to their schedule the next day. They were willing to work with me on shampoo because i am allergic to most of the scented ones. I was pleased their waiting room didnt smell nor did it have the artificial strong chemical cover up smell. It just smelled and looked clean. My skittish, rescue mommas boy wasn't sure about them at 1st, but when I picked him up, not only did he look great, he was wagging his nub-tail and was happy. While I waited for him I observed 4-6 other owners picking up their dogs. All looked good and were happy dogs. I will go back and can highly reccomend them.

Called two time and left a message and never got a call back. Also their voicemail came off rude,…read moremaking it sound like they are to busy to take a future customer's phone call.

Took care of my fur babies with love, what they needed & excellent service that goes beyond!…read moreLessons! Grooming! Socializing! Doggy Daycare! Awesome!!!

From the owner: Does leaving your dog(s) at a kennel stress you and your furkid out when you have to go out of…read moretown? How about letting them go on their own vacation instead? We run an exclusive "Home Away from Home" dog sitting and in-home boarding service from our home that sits on 10 fenced-in acres. Open 7 days a week.

Jennifer is very knowledgeable, she immediately identified correctly the breed of our rescue after…read moretwo people in other part of the South and who supposedly should have experience to come up with the same incorrectly gave me a different opinion. I have seen pictures and videos and I agree with Jennifer's assessment. Because ours is a rescue, we are still learning about him and one of the issues he had was insecurity and often confused with aggression. While in boarding Jennifer had the opportunity to work on his social skills and allowed him to run free in the office and now he can get close to other dogs and do the sniffing and kissing without howling or barking. In regards to the facility I can say that it meets my expectations about a business of this kind, well organized and with additional services like pet grooming and more. Are we going back? you bet we will and will call to reserve.

Crestview kennels gave my cat to the wrong person with a lot of negligence and did very little to…read morehelp find her this was March 10 and I have still not found my for baby

Ky and her husband did a great job taking care of Eli. She was patient when he was nervous and not…read moreas socialized as the other pups but helped him to come around and warm up to the other pups. He was there for long term boarding and he'll be back for daycare, if he behaves! Great experience so far and very flexible hours.

In all his 8 years of life, this is the best groom he's ever had. I'm SO SO SO delighted with the…read moreresults! They groomed him precisely how I wanted. Everyone that works here is super nice. They all greeted me and let me know how good of a boy he was! The groom was $50. They DO NOT ACCEPT CREDIT CARDS. Which isn't bad at all. I just didn't pay attention when I dropped him off. Luckily I had checks on me. Yay! We will most definitely be back. P.S. let's NOT forget they are right next to Good Things Donuts. Hehe P.P.S always tip your groomer! I used to groom dogs and it's back-breaking work even if you have the most well-behaved pup. They deserve every penny and then some. Thank you Four Paws!!

My father took his small dog in for grooming, explaining to the groomer she needed a medicated…read morebath die to skin allergies prior to grooming . After paying $50.00 upon picking up his dog he asked why she still smelled terrible; he was informed that they only cut the dogs hair, no baths are ever given. Not only was my father lied to, he was taken advantage of. His dog continued to severely itch after her grooming appointments and now we know why. Grooming consists of a bath not just a cut. If your company is overwhelmed do not lie to your customers. My friend has also stopped using this company for the same exact reason.

Looking for a good vet I call their office. The answering machine answers and says please text…read morethis other number if you have called before 2:00pm. Once you text someone sends a message asking if you are established or new? I texted back "new". They text back "sorry we aren't taking new clients". People who go to veterinarian school should love animals and be committed to making sure they do everything in their power as managers of the care of God's animal fur/feather and other animal babies. Those who willy nilly dont care cant be really good at what they do. Its facts.

So two weeks ago, my one year old English Mastiff, Roscoe, was bit by something in the yard,…read morespider, snake, or wasp idk. Only one puncture and his paw is infected and swollen. First vet visit: they did not test him, played the guessing game, gave him antibiotics and cream **roscoe stops eating, poops water, his paw doesn't improve over the week** 2nd vet visit: takes him off of the antibiotics, considers it to be cancer, blames his food for the diarrhea, ask me "how they were supposed to know that the medication would have a negative reaction?" Now a week after I paid for blood work, called them 4 times, they finally call me and say they ran a test on Roscoe's paw and the results shows that he has an infection but nothing else. Like we didn't already know that he had an infection. It's taking everything in me to be cool about it. They're trying to kill our fur baby's with their lousy way of practicing. They do not care about your animals!! It the vets favorite line is, "oh it could be cancer" after I explained to her several times that I watched him playing in the yard when he was barking at something in the bushes and he jumped back and yelped, shortly after his paw swelled.. how is that anyway related to cancer?!? DO NOT TAKE YOUR FURBABIES THERE!!!

I've been going to Southside Animal Hospital for several years. I can always trust them to provide…read more both professional and caring advise for my pets. Their prices are reasonable and they keep current on the latest technology and medicines available for all animals. Their staff is both people and animal friendly! I highly recommend Southside Animal Hospital.

We've used them for the last three years and the staff have been helpful and knowledgeable…read more Recently we had to put our dog down and they went above and beyond to ensure the process was as peaceful as possible.

HORRIBLE GROOMERS!!! Oddly enough I raved about this company but that was when they had a competent…read moregroomer on their staff! Now the groomers have done the EXACT OPPOSITE of what I asked of them....they obviously have no idea on a 'puppy cut' or how to cut certain breeds, so that just shave them completely it seems!! They shaved my fur baby so close to the skin (and i mean everywhere...face, ears) that his skin is irritated and bothering him!! Whats more....I was inside my house working and they could have easily asked me since I explicitly told them NOT to shave him to the skin!!! This is the worse hair cut my dog has EVER had and, yes, he's had to be shaved before, but at least they knew how to do it! I am extremely disappointed and so sad for my furbaby!!!! oh, and supposedly they gave me their best groomer to assist with the other groomer.

Have used this company for almost a year and always very pleased with the responsiveness and…read moreemployees. Recently had dog groomed, came to house and done in less than 2 hrs (set up/teardown). Caleb(overnight pet sitting) was excellent and would highly recommend as well as request again. Nicole (mid day visits) played with the pups during the day. Both were very communicative and the pups loved them. Highly recommend abs will be using services in the future.

The trainers here are top notch direct and know what they are doing. Wanna point out the best…read moretrainer is Daniel. From day one he was direct and handle our doggo well. Very in control and is the dog whisperer. This was our first experience and it was a great one.. I can tell Lorenzo's only associate with the best of the best..and Daniel is proof of that. This company is extremely lucky to have him.. Would recommend 10 times out of 10 every time

Daniel was a life saver when it came to our sweet girl Piper! We rescued Piper in November of 2025…read more As she became more comfortable and adjusted in our house, she became more territorial. We tried different training techniques, research, and after months of nothing truly addressing the aggressive - territorial behavior, we knew we needed help. She was scaring people when they would come into our home. Putting her in another room (even in her kennel which is her safe space) made her become destructive and worsened her anxiety. Lorenzo's training style is much more than just obedience. It is about training your dog to have confidence in you and to respect you as the leader. Daniel educated us about what was driving Piper's behavior, what her body language means and what she is communicating when she behaves a certain way. He was incredibly patient and thorough with his teaching to my husband and me. He explained everything to us and ensured we were comfortable and understanding of the training techniques. We saw improvement in Piper in just one session. We had three more sessions with Daniel before she boarded with him. Piper now is confident instead of anxious, listens readily, and is substantially less anxious/aggressive when people come into the house and they get to see how loving our Piper girl is. We have one more session with Daniel and we have already seen such a drastic and incredible improvement! The hardest part of the training is training ourselves to be consistent. Daniel truly made an incredible difference for her and taught us skills that will help keep Piper and others safe. Daniel has a deep passion and love for dogs, and we are so glad we worked with him!

Everything! We won't be back! They don't follow instructions, are very unorganized and…read moreunprofessional. Our older dog had to spend over 5 hours for a really bad haircut due to their extreme lack of customer service. Absolutely unacceptable! Pics of his choppy ears and tail and coat that is not as short as requested. He has never looked like this from any groomer he has been to in 14 years.

Boarded my 3 Dogs for the 1st time here and never again. My dog was scared to go outside and staff…read moredragged her all the way 2 the door by leash choking her with a collar rather then get her harness my dogs never wear collars. she has issues with her knees have the video to prove it when they saw it all they could say is they have had multiple reports with this same person and then says but don't worry she's back in training when I was assured staff was already fully trained. My dogs slept in playroom since they always stay together, I asked if I should bring their beds and was told it was not necessary cots or pallets would be provided but if I wanted to bring something from home like a blanket or toy to have a familiar scent so I provided their blankets. One of my dogs is 15yrs old and has health issues and as I said my other dog has issues with her knees and they were forced to sleep on the concrete floor with only their blankets I brought. Also wanted to bring their huge bowl they drink out of and is enough for 3 dogs and was again told not too they had plenty of bowls. I have videos showing only one small bowl for my three babies to share was there at closing till someone came in on the weekend the next day. When I made multiple complaints finally a pail was brought in which I was told they should have had from the start. I made my complaints and was told that management would be talked to and they would mention compensation because they agreed I didn't not get the services for my dogs that I was assured I would and the incident with dragging my dog was wrong. I waited over a mth and no one ever got back to me I reached out today and was told it was not mandatory to provide cots or make pallets well why the heck didn't you say that and let me bring my fur babies beds when I asked instead of saying you would provide that and refusing their bowl. I was told no compensation and that there were two bowls in there when I have proof there was 1 and why did they bring a pail in then when I complained? Plus more than anything dragging my terrified baby. I will never board my animals there again since it's excuses and no accountability. To say you sent the same person u have had problems with before since multiple complaints about them from other people back to training after it took me showing I had the video of my fur baby being dragged. That person shouldn't even be allowed to work there if it's not just me complaining. Just terrible and I hate to have to post this but it's necessary. I will not say that no one there is good because that's not true. There are some staff that truly love the animals but unfortunately this took place and ruins it for the good ones.