The apples are great. Fairy dust amazing. Caramels suck, prices suck. I've gone there many times and keep trying different chocolates and truffles....and they just are not good and for sure not worth the price. The workers are not very friendly. I think this place could be great if they fixed a few things. Apples yes, everything else no. read more

The apples are delicious. The apples themselves are crispy and juicy and sweet. The toppings are awesome and creative. We have found that they make great gifts (even for foodies) and are popular at parties. Don't take my word for it, they have been featured in the Wall Street Journal and on FoodTV. The truffles are really good too. And the service is pleasant and polite. This is one of the gems of Cedarburg! read more

Apples are amazing, had the Carmel milk chocolate with sea salt. Yum! Also tried the peanut butter balls. Very good! Can't wait to go back and try more items. read more

Damn, this place has some good Candy Apples!!! These things are the size of my head and have enough chocolate on them to put you in a diabetic coma. The reason for 4 stars, is I got yelled at for taking a picture of it in the store and that is a big no no. Ooppps. I left feeling like I needed to go stand in a corner somewhere. read more

prettttty fantabulous. i'm old school. i don't want gummy worms or a hot wheels car glued to my apple with a snickers bar. i just want caramel. lots of it. no peanuts. no chocolate chips. no toffee. just caramel. and even then.... some places, well, they eff that up. i don't know how, but they do. the apple is mealy. the caramel is wrong. the balance between the two is off. however... this place? it's magic on a damn apple. (but side note, if you do like ANYTHING, and i do mean, just about anything .... m&m's, coconut, almonds, spare change -- somehow adhered to the side of an apple with sugar -- well, you can probably find it here, and it will taste delicious. i can promise that.) read more

These gourmet apples are the highlight of my week! I ordered the peanut covered caramel apple and the macadamia nut coconut milk chocolate caramel apple, and let me tell youTHEY WERE DELICIOUS!!!! I ate the peanut caramel apples within three hours, and I'm sure the other one in the fridge will be gone after tomorrow too. My order came quickly. The apples were placed in a beautiful copper box that you can also give as a gift. The apples were crisp, fresh, and tangy! Not soggy as I feared they might be. The caramel is so smooth and tasty, it isn't sticky like other cheaply made caramels. The nuts were fresh and toasty. The chocolate is to die for, so rich and decadent. The price was reasonable. Overall, I am a VERY happy customer. Get these apples you will not be disappointed! read more

Salted caramels, candy covered apples, turtles, oh my. These are a few of my favorites. It's the only candy store I make a special trip for - even if it is riding my bike 10+ miles just for a chocolate covered strawberry! read more

Recently purchased my annual stock of Amy's apples only to be disappointed in the quality. As an annual, regular purchaser of multiple apples for over the past ten years, I feel qualified to comment on the changes I've "tasted". I understand the importance of reviewing where one sources products (apples/sugar/chocolate) with to keep the price from increasing. Unfortunately, what I can report is: * The apples are still large, but now taste no different than the versions one can get when purchasing from Pick N Save (sour green apples--not the slightly sweeter version Amy used to feature). * Dark Chocolate-current batch is tasteless-more like unsweetened chocolate than dark chocolate * Caramel- grainy and less used on layered apples I understand now most caramel apples sold in the store are mass-produced at another location and brought to the store. The days of employees creating the apples in-front of customers from the copper vat are gone. Honestly the apples now taste mass-produced. While they still look amazing, they don't taste amazing to those of us who still remember the former taste of an Amy's apple. I guess somethings do not stay the same, including the original gooey, dark chocolate sea salt apples of yore. Next time I will have to drive 4 miles to your new competitor in Grafton for a taste test. read more

Amy's continues to have amazing, high-quality sweets, however, my trip yesterday left me feeling dismayed. After purchasing an apple, the teen behind the counter was cutting said apple when she very loudly verbalized her annoyance at only having received $2 in tips so far that day. Like, this girl was not being subtle at all. Unfortunately, I was one of the many patrons who walked in with only a card for payment, and no cash to tip with (the iPad pay service company Amy's uses does not give you the option to tip on the card). I even ran outside to my boyfriend to see if he had any cash (he didn't). I know this experience may not sound like a big deal to most, but I work in the customer service industry and pretty much tip EVERYBODY I can. So to be publicly shamed for not tipping when I was physically unable to has left me feeling irked. So much so I wrote my first review in years. Amy's - PLEASE update your iPad pay service so that your patrons are automatically given the option to tip when paying with a credit/debit card - please and thank you. read more

It was very difficult to work with 'corporate' in an attempt to purchase apples for an event I was attending. I was repeatedly referred to the website where apples are (more than) double the price as in the store. I am local - I don't need to use the website. I tried to support a local merchant, introduce new people to Amy's, keep money local - you get the idea. Eventually I did get the price reduced slightly and I was still instructed that I needed to purchase in lots of 12 like the website offers v just getting 30 apples as requested. It was WAY too much hassle and they certainly didn't seem grateful for locals who (had been and) could be their best advocates. I opted to go a different route based on price and service provided. read more

I have never seen an owner be as rude and degrading to their employees as this man was to his. Let me add, his employees are all young girls. I used to be a regular customer, but will now never return and have mentioned to many others to boycott as well. On two different occasions, I have seen clear displays of verbal abuse. Once, when I entered the owner was yelling at a girl because she wasn't rolling apples in peanuts the proper way. He practically pushed her out of the way and began showing her "the proper way" to do it, and while doing it he dropped one of the apples himself. There was no reason for him to shout at his employee, for one, in front of a customer, and especially if he can't even do it himself! Also, as I was walking up to the counter, he yelled at her for not being ready. Possibly because he was already yelling at her for something else? The next time I returned, while I was browsing through apples, the phone rang. I thought nothing of it but pretty soon I heard the girl on the phone apologizing profusely to "John" and trying to explain herself, and was on the verge of tears. When I walked in, she was simply doing something with chocolate so I have no clue what she could have been getting verbally abused over the phone for. Also, it is alarming that he has so little trust in his employees that he must watch them via camera. Do not buy from the company and give any money to this man. These poor girls working for him. If you do choose to continue buying from them, please-- give them a tip for putting up with the owner. read more

Amy's is known for their caramel apples. They may seem pricey but they are outstanding and like no other place I have been to. Aside from the caramel apples though, the remaining items just seem like overpriced candy and I haven't had anything else there yet that justifies the $30+ price per pound. I still love the store, and will indulge in the finest caramel apples around. read more

Delicious candy and apples. Friendly customer service and fast on shipping if your ordering online. A++

Best apples EVER!!! I have a sweet tooth and I have never had a problem finding something at Amy's to satisfy that craving.

Be still my clogged, beating heart. Amy's is the kind of place you never forget going to because it's THAT GOOD. They are known for their out-of-this-world, crazy decadent caramel apples, covered in every scrumptious topping known to man. Even if it's not caramel apple season (ahem, Halloween) you need not make an excuse for chomping into one of these bad boys. Also, one time they sent my family a DOZEN for free as an apology for giving us the wrong ones. They are so awesome I promise you won't even be upset when you can't button your pants the next day. read more

Good candy and a wide selection. Hard not to stop by while in historic downtown.

Seriously the best caramel apples on earth. I don't live in Wisconsin anymore but whenever I visit or have family visit me, I request a trip to Amy's for caramel apples! You really can't go wrong- all of the toppings are fabulous and there's something for everyone! read more

The absolute best caramel apples ever! Very big, layered in chocolate and covered in toppings. Will not disappoint!

Great little shop with friendly staff and carmel apples worth driving all the way from Wind Lake WI to get.

I looove this shop! It smells like candy heaven, and it's great for getting presents for friends and family or yourself! I suggest their chocolate covered peanuts, probably just because that's my favorite candy in general. read more

One of the gems of Cedarburg! A destination spot too! I regularly drive up from Milwaukee just to get a few of the delicious caramel apples! Great window display shows you the 20 or so varieties...favorites include the Sea Salt, Peanut, Heath, Oreo, M&M, Reese Pieces, a cranberry one with white chocolate...I could go on and on! Lots of chocolate and nuts too! This place ROCKS! A GREAT option too for promotional giveaways! They've put together a few orders for me, all in cute labeled boxes. Staff is always friendly! Just all that Cedarburg is known for. I LOVE this place! read more

We used to look forward to treating ourselves to a delicious decadent caramel apple from Amy's every time we came to Cedarburg to visit family. On our most recent visit we were disappointed and disheartened with the caramel apple quality. We asked for the apple to be sliced and when we opened the box we were saddened to find only two cuts were executed and that left two other sections as big chunks. The apple was just ok, a bit brown at the core, the barely holding on caramel seemed thin and the pecans sparse. I hope in January we will return to find the caramel apples fresh and slathered in a luscious thick coating of caramel with pecans galore - how we remember it to be. read more

Excellent chocolates, and premium apples chosen for their exquisite creations. You just can't go wrong.

I have had a few of their other items but when in Cedarburg, a required stop is at Amy's for their not-to-be-beat Caramel Apples. OMG, it doesn't get much better than this. Stop in, you will not be disappointed. read more

I know they pride themselves on their caramel apples, but I have yet to try one, so this review is based on the other sweets they offer. Their prices are a touch high and while their peanut butter cups and chocolate-covered orange peels were pretty good, the mint meltaways were disappointing with a chalky texture. I did appreciate that the employee at the front counter was very nice and accommodating. read more

Very helpful staff....I needed 8 gifts on a very busy day in December but they said it was no problem and filled my order promptly. Great selection....haven't tried everything but everything I have sampled has been heavenly. Warning....there may be a few calories in this stuff! read more

Second time there and toffee was NOT how I remembered, more like chewy and stale taffy. A complete rip off at $30 a pound. Guess that's why there was no price listed in the case. ( I figured it'd be more in line with $10-15 a pound. like the items in the case that were marked). See's is 10 times better. I'll never go back. read more

I purchased a caramel apple during the Harvest Fest in Cedarburg . Yoo hoo and oh boy ! This was like a religious experience it was so good ! I've eaten caramel apples from the Pine Cone in Johnson Creek , Whole Foods and from the Milwaukee Public Market . After tasting Amy's apples, I vowed to never purchase a store bought caramel apple ever again ! Thank goodness that its in my area but let me make this clear : If I had to, I would happily drive in a snowstorm for an Amy's caramel apple! I know what to give for holiday gifts this year! read more

This is my second customer service faux pas with Amy's. I ordered a Mother's Day basket on April 27 and paid for 2 day air delivery for the basket to be delivered on May 8, 2015. When the basket was not delivered on May 8th, I contacted the Amy's phone number to file a complaint. The Corporate offices were closed on May 9th, so I got the Amy's store. The clerk said that they did not handle customer service complaints and that I would have to wait until Monday, May 11th to call Corporate. By this time I was very frustrated. I contacted the Company on today, May 11th and was told that I could get my shipping and packing cost refunded and that the package would be delivered today...THE DAY AFTER MOTHER'S DAY. The clerk then said I hope you have better luck next time. I told her that Amy's chose Federal Express, so I hold Amy's responsible. Sour apples! Donna read more

Delicious caramel apples...The truffles and other candies in the display case are "just OK" - and a bit overpriced. The customer service is terrible. I understand that it's a bit of a tourist trap, but the management should take care to hire decent people with basic manners. read more

The best caramel apples in the world!! Whether you want to treat yourself or gift them to someone deserving, the apples never disappoint! Most people I have given them to take their time to write a thank you note to tell how much they love them. They also have wonderful Belgian chocolate and the dark Belgian chocolate is dairy free. read more

Enough sugar and treats in this place to send anyone off into a diabetic coma, and it's all pure bliss. But the real reason for coming here are the caramel apples. They're as big as your face and range from plain to coated with any candy you can think of to drizzled with color coated cany to match the seasons or decor or bits and pieces of any sinful mix and match conconction that you can derive. LOVE read more

They did not deliver on time as promised and offered nothing for the tardy performance. Will not buy again. Paul read more

Buyer beware! Don't order online at Amy's!!!!!!!! Let me start off by saying I've never written a review before. I'm so upset with this company I felt compelled to write. I order online a lot, too much and can honestly say this is THE WORST experience I've ever had. I placed an order online January 24th for a Valentine's gift for my fiance. I purposely selected that the ship date be February 13th (a Friday) because Saturday delivery charges were too expensive. I opted for 2 day shipping at $14.99 which is still quite steep. Never the less, I was willing to pay that because I thought this was a novel fun gift to give. On January 26th I see an email that says my order has shipped!!! I was panicked, this was supposed to be a Valentines Day gift! I even filled out a free gift enclosure that read "Dear John, Happy Valentines Day! Love, Pam." What the heck!! Why would I want this delivered almost a month early??? I called and left a message on their voicemail. I also sent two emails to customer service and their order department expressing there was a problem. The following day I called again and spoke with Mary. I work retail and have dealt with customers for over 10 years. This women was BEYOND RUDE. I expressed to her the problem and her response was robotic and callous. According to Mary they had sent me a confirmation email when I placed the order which showed a ship date for the 26th. I obviously never saw this and was NOT aware there was even a problem UNTIL I saw the email that said my ORDER HAD SHIPPED. I then called and emailed ASAP. She could have cared less. Her attitude was you received confirmation, the order has shipped too bad. I know there was a mix up with the delivery date. I specifically selected the Friday the day before Valentines day like I stated earlier. I asked if she could cancel the shipment and re-send at the date I requested. She said no, I could have it sent to my home instead. That wasn't an option because it's perishable and wouldn't keep until Valentines Day. She was so ridged and unwilling to help resolve this. I am beyond upset, I have never dealt with such an unprofessional company/person in my life. Wasn't the gift enclosure a red flag for them? Honestly, I don't think anyone would send a Valentines day gift a moth early! Bottom line, they spoiled my gift and could have cared less. It blows my mind that merchants fail to realize they are ONLY as successful as the customer makes them. If they continue to treat their customers how I was treated they'll eventually be out of business. Be careful, they're really unethical. read more

I am updating this review because of my experience yesterday at Amy's. Me and my dad walked in to buy some Christmas candy and we're the only people in the store besides a lady who came in to buy a few apples. Amy's usually employs teenage girls, who usually have seem like they at least try to be friendly. When I asked for certain items out of the display counter, the girl working the counter could not have seemed more annoyed. She did not smile, and just kept saying "Is that it?" She sounded obviously annoyed by our presence in the store. We bought over $50 of chocolate and candy, and were surprised that we would be such a burden to the employees. I have lived in Cedarburg my entire life, and Amy's has always been a tradition for every holiday with my family. This experience bugged us so much that we will not be going back for awhile. read more

first I want to say, I've had their caramel apples before, and they are very good. I stopped in with my daughter and bought a couple bags of a few pieces of this and that, for a very high price. Now let me tell you, I'm a professional when it comes to chocolate, and don't mind paying a higher price for quality. I bought a few pieces of toffee, my favorite, and at first bite it had good flavor, but after chewing for awhile it turns very hard, sticks badly to your teeth and hard to swollow, seriously not good. Then I tried a coconut cluster, second favorite, it was mushy and not good flavor. Last, a bite of a caramel turtle, how can you mess that up, I would have rather had a candy bar from the gas station. Will Never buy candy there again, but I would have a Carmel Apple. Not sure what I'm missing, seems others like it, I say yuck especially at the price. I honestly wouldn't buy it if it was really cheap.... read more

Amy's has the very best Carmel Apple's that I've ever had. I've had Carmel Apple's that taste like wax but Amy's was outstanding! However the chocolate candy I was not impressed with. I bought a piece of toffee with dark chocolate on top and the toffee was very hard an did could hardly bite a piece off. When trying to chew it, it stuck to my teeth. I threw it away. read more

Great apples! Better than any gormet apples we have received from other places. My husbands favorite. Also my bridge club.

Always heard how great their carmel apples were and finally broke down and bought one. Sorry to say the caramel was awful.... the caramel was gritty and it was falling off the apple. It tasted and looked like the caramel was under cooked. When I called to complain, their customer service acted Like I was trying to get something for nothing, which was ridiculous. Never again. read more

Amy's brownies were so rich and huge, it took me three days to finish it...maybe I just wanted to savor every morsel. Incredible!