Saigon Signature 90mins with Anna…read more The receptionist was kind and welcoming. The massager was not as professional: nails were long and kept cutting into my skin, the massage was more of the same thing over and over again for 90 minutes rather than a 90-minute well planned massage. What's funny is that the massage actually felt rushed. And it was more of rubbing the oil rather than massaging. It might be that I'm just used to better service, but when you're paying $145 for a 90-min massage, you expect the best service. Unfortunately will not be coming back.

It was my first massage and I had Sarah. She was the best! One of the focuses was on my back and…read moreshe knew where I kept my tension. Would definitely be back!

I miss my Thai massage spot back in Orange County but I was very happy with this establishment!…read more I arrived about 5 minutes before my appointment and filled out my new client form which I was immediately impressed because they ask for your problem spots there and you circle it! I think that's so helpful. I was paired with Sonia and she was amazing! She made sure that the pressure was not too much a few times and that was nice. Working on my back, she could tell what needed to be focused on. Afterwards, I paid and then received a small cup of non caffeinated tea. Such a wonderful touch to the experience. My only feedback which I recognize not much can change about this is the rooms are in separated curtains, not doors/walls. So it makes it feel not 100% private with sounds and potential for someone to just peak through the curtains.

Came here for a couple's massage and got their 60 min signature massage. You get a nice, private…read moreroom for two. Room is very clean and they give you these large pants to change into. Tina and Kate were our masseuses, and they did a terrific job. They applied the right amount of pressure and constantly checked in with us to see if the pressure was good throughout the massage. I will say that their accents are a bit hard to understand through, but they are patient. We ended the visit with 2 small cups of hot tea. Price-wise, I like that they don't charge extra for the couple's massage (it's the same price as if you got 2 individual massages. It was $220 for the two of us.

Great massage by Lunna! I had recently over-trained and had aggravated an elbow and both hips…read more Lunna was very strong but attentive to the pressure level - checking in with me throughout the treatment. She was very thorough and skilled. I felt relief immediately. It was easy to book for a same-day appointment. The space is pleasant and clean. It is relatively no-frills, but that makes it efficient and the price was fair. I will definitely return. Thank you!

Horrible, horrible, HORRIBLE service here! Booked an appointment through Groupon a week ago for my…read morebirthday. Already paid and made a reservation through their phone service. By the time I walked I got denied of my appointment saying there must have been a mistake and was never booked. Moving forward never coming back here again. Thank you.

I followed my favorite masseuse to this location and this location is my favorite that she has…read moreworked. It's easy to get to and very nice

Walked in for a massage and honestly should've turned around the second I got there. The woman at…read morereception wouldn't even look at my face, acting like she was personally saving the world behind that computer screen. I stood there awkwardly waiting forever, and when she finally acknowledged me it felt less like a spa and more like I was bothering someone at a government office or student affairs desk. I got a full body massage and somehow I ALWAYS make this mistake -- trying random massage places and ending up with the newest, least experienced person they can find. I'm not exaggerating when I say the massage felt like she was just applying lotion to my body. That's it. Like her job was spreading oil around, not actually massaging. On top of that, she barely understood English. I only booked 30 minutes because I went during a break in my day just to relax a little, so I didn't even have time to argue or make a scene. At one point I asked if she could press into my back a bit more or crack it slightly and she literally goes, "I am not sure, let me try." LET ME TRY??? Left there somehow more tense than when I walked in, except now I'd also paid for the privilege. Massage place owners seriously need to get massages from their own employees before hiring them. Nothing is more frustrating than going somewhere specifically to relax and ending up unable to communicate with the person touching your body because they don't speak a word of English.

I was experiencing a lot of lower back pain (sciatica) and got a massage from David. Hands down the…read morebest! My friend had recommended David and said he was one of the best in area. He was super thorough and thoughtful, I'm back to walking normally again and I feel so relaxed. I highly recommend coming to David if you're experiencing any kind of back pain! Thanks David!

Years ago, probably 15 years or so, my massage therapist (and also my wife's) moved away from the…read morearea. We looked for a new therapist for months and finally found David. Since then, we have been going to him religiously every month. David is the most intuitive and talented massage therapist I have ever experienced. There is no need to tell him where it hurts because he will locate the area right away and get rid of the tension or pain that bothers you. His massages are the most comfortable and relaxing (I have over 30 years of massage experience). David is very professional, respectful and kind, and deeply cares about his customers. I can't recommend him enough. If you are looking for a therapeutic and healing massage, then go see him without hesitation.

actually this is not my first time here! at first ialso got disappointed with their masssage.they…read morejust put oil all over my body and just rub my bidy..without even effort on it and their masseuse are not trained..and we booked again last night same result.and the worst is they are obliging me to tip 30%! i said why will i give you that much since i was not satisfied with their massage..save your money!

Changing my review. I had booked a session at 6PM because I had such bad back pain and needed a…read moremassage ASAP. I called and they were able to get me in at 6PM. I got there early to make sure I had enough time to get settled and do check-in--no one was at the front and I was confused since last time there was someone. It seemed they were just chatting the whole time in the back despite me and one other person entering. It became past 6PM and I finally get settled in. I had my watch on and finally I was helped at 6:20. At this point I was just in so much pain and desperate so I waited. They finally started for maybe 10 seconds, only to leave for like 5-10 minutes to chat in the front, then come back. I was hesitant to just get up and leave but I had already waited so long. Massage was okay. Hated it to be honest. I asked for hard pressure and I feel like the person who did my massage last time did a lot better. It was difficult to communicate so I just didn't want to try. I appreciate that even though she wasn't fluent in English, she still tried. However, I think they should provide a whiteboard/pap similar to what other places do where you circle what kind of service you want, pressure, and focus areas. Anyways I finished the massage, feeling kind of meh about my whole experience. It was still $65 for 60 minutes and I was going to tip 30% which is $19.50. This was already pretty generous and what they usually ask for considering I had a delayed and poor service. I just wanted to leave and the therapist kept asking about the tip and insisted I pay an extra $6 because my back and shoulders were "tight". First off, isn't this what massages are for? I don't get a massage because I'm not tense. I get massages because my shoulders are tense, my back hurts, I worked from home, I'm in pain. Massages are literally meant to treat this. Also, I have NEVER had this experience where a therapist asked me for a tip because of that. I've gotten massages multiple times where they have no issue, and do wonderfully, and I always compliment them. This was horrible and I'm left feeling like this was not worth it. I should have just waited a day to get an appointment at Arisa Thai Massage. Anyways, I just wanted to leave because I was so sick and tired of my experience and just ended up giving her the $25 tip that she insisted on. I'm pretty pissed off. Insane. Literally never going here again. I thought I'd give it a chance since it is walking distance and I just really really was in so much pain and desperate. Now I'm out $90, still in pain, and regretful and wish I just had stayed home and slept it off. I thought that my experience would be similar to my last one, but this time I just had a really bad experience and unfortunately it seems my last visit was a 1-off thing. Left feeling like crying because it just wasn't a great experience and that I had wasted so much time and money. I reached out to the owner about my experience and he offered to give me a free massage at the Sunnyvale location. Unfortunately, it had slipped my mind since I was brought into an escalated meeting for work. I was flabbergasted that he said me not showing up was losing money, but I lost money during my horrible massage and experience. I just hung up at that point and didn't want deal anymore. I feel I gave them a fair chance, but nothing will take away from the experience I had at my last massage session. "Losing money".. no.. at least the business got $90 out of me at my last session. I lost money. Honestly wish I just requested a refund. -- Edit in response to owner: As for the follow-up: yes, I had scheduled a free session, but unfortunately had to miss it due to a work escalation. It happens. I reached out to explain, yet your response was to say that you lost money because I didn't show up. Please understand: I lost money first--$90 for a delayed, uncomfortable, and ineffective massage. And your concern about your loss over my missed free session, rather than any real acknowledgment of what I went through, only reinforced my frustration. I came to you in pain and left feeling worse--physically and emotionally. I genuinely wish I had never returned after my first visit. While I acknowledge you tried to rectify it by offering another session, your handling of this situation afterward makes it clear this is not a business I can trust with my well-being again. I stand by my review.

Avoid. I went there on Tue at 4PM. I pre paid for 60 Min massage…read more It took 5 Min to get settled. I was told that my massage is done at 4:36. On top of that they wanted tip. If you are looking for good massage avoid this place.

Very nice people. Worked for two weeks straight this was much needed, before flying home.read more

Review for Watercourse Way Bath House Spa…read more A peaceful oasis in the middle of Palo Alto that works for just about any occasion. This is a long overdue review. I have been to Watercourse Way by myself, with girlfriends, and with boyfriends--and it has been solid every single time. Whether you're looking for quiet alone time, a girls' day, or a relaxing couples experience, this place truly has something for everyone. What makes Watercourse Way special is the privacy and flexibility. The private rooms are beautiful and thoughtfully designed. Each one typically includes a hot tub, cold plunge, shower, and a comfortable resting area with clean towels and linens. It feels like your own little retreat tucked away from the world. They also offer larger rooms that are perfect for sharing with friends--soaking, chatting, and maybe adding a massage to the experience. The massage services are excellent, and you can book them individually, as a couple, or as part of a group visit. The staff makes the whole process easy and welcoming. A few practical notes: * Parking can be a little tricky right near the entrance * I usually park at the Whole Foods on Homer Avenue and walk a block or two--it's simple and feels very safe * The facility is consistently clean, well-maintained, and professionally run * Prices are reasonable for the level of privacy and service you receive What I appreciate most about Watercourse Way is how it encourages you to slow down. It's the kind of place that reminds you to take care of yourself, breathe, and reset. Life is short. Stress is unavoidable. You can't control other people--but you can control how you respond. So go soak. Get a massage. Unwind. Make it part of your routine. You'll leave calmer than when you arrived--and that alone makes it worth it.

This was a nice relaxing girls hang out…read more We booked a hot tub room for an hour ($40 per person) and I for one cannot stand a hot tub for longer than 20 minutes so it was more than enough time The inside is cute and clean, and they have showers. The little store inside is also so cute - they have JellyCat plushies too! They also offer you tea / ice water when you walk in.

Great communication and very courteous and polite! The female staff who responded to my questions…read morewas very helpful and informative. Highly recommended.

From the owner: Discover a world of relaxation and well-being with Lucky Massage our skilled massage therapists…read morebring the art of healing to you. Indulge in a variety of massage styles, from the invigorating stretches of traditional Thai massage to targeted sports massage and the soothing strokes of Swedish massage techniques. Whether you prefer the comfort of your own space or visit our tranquil location at 830 Stewart Dr, Sunnyvale CA, 94085.

I came across Bill a few years ago while searching for a massage therapist with strong hands, and…read moreafter seeing all the great reviews on Nextdoor, I decided to give him a try. At the time, his business was in Campbell, and since then he's moved to Mountain View, which is now an even more convenient location. Bill is incredibly hardworking and truly in tune with his clients' needs. He knows exactly how to work the muscles to relieve pain and tension, and he's helped correct most of the issues I've had over the years. Every session is unique -- he never does the same routine twice and always tailors the massage to what your body needs that day. He's patient, attentive, and genuinely focused on making sure you leave feeling pain-free and relaxed. I've referred several friends to him, and every one of them has been just as impressed and many are now long-term clients as well. Highly recommend Bill if you're looking for an experienced, professional, and caring massage therapist.

He was a no show. I made a booking via the online system 4 hours before my appointment. I arrived…read more10 mins early and I tried knocking, calling and emailing with no response. I was looking forward to it with all the great reviews but ended up wasting 1 hour of my evening.