Francisco Fernandez is excellent and I highly recommend him. He is experienced and thoughtful. I always leave feeling refreshed after a massage. read more

Francisco is the best! He's quite booked up, I lucked out getting an appointment. I would go more often if I could.

I found this place via online through Yelp. At first, I am kind of optimistic about it since there weren't much review and all the reviews are 4 to 5 stars. My first massage from this place is 60 minutes session with Francisco. He asked about the reason for the visit. I described to him that I have chronic upper shoulder/neck pain due to work. I also do exercise quite a lot and want to relax as well. He spent roughly 30 minutes on upper body (shoulder, neck, and the back) and 30 minutes on my lower body (calves and thighs). As the massage begins, he started on my shoulder/neck area to feel out my muscles and the next thing I know he is working on my knots. As the time goes by he goes down to my lower body and I didn't expect I will feel so much pain from my calves and thighs. As 30 minutes hit, he asked me to turn around and start to work on my shoulder and arms then back down to my legs again. I never felt asleep during massage but every time I come to this place I know I fell asleep and feel relax as I walked out the door. Overall, I would recommend this place for a full body massage! But try not to book too much time from Francisco, so I can still get a spot when needed lol... read more

I highly recommend this place! Customized Massage Therapy is a great place for a massage tailored to my needs, that provides such a peaceful and calming environment. Francisco is great at asking about what aches and pains I'm feeling that day, then providing a massage that helps to resolve them. He's also very kind and friendly, and does a great job at making me feel welcome there. Reasonable prices and great service! read more

Found this place through Schedulicity and found out it's the same place my mom goes to so I had a great referral! I booked a 75 minute Intro Massage with Francisco a couple days before my appointment - booking online is fast, easy, and they have great availability! I arrived to my appointment a few minutes early to fill out paperwork and to discuss where I was having issues, desired pressure, etc. Francisco does a great job of assessing what you want done and getting a background of your daily life so he can help you during the massage. The building is very calming and the rooms were great. Other massage places I've gone to they have a small light in the room but in the rooms here it's a small blue light - I really liked this because it makes the room just a little bit darker and blue is a calming color anyway. The whole experience was great and I felt so much better after the massage - I have a lot of tension in my neck and shoulders and it completely disappeared and I felt much more relaxed. Definitely will return! read more

Oh, my, goodness. I am so happy to have found this place. Francisco is amazing. I have chronic back pain, and had been to a couple of massage therapists in San Jose/Cupertino, but they were not the right fit. Francisco was phenomenal! I will be coming back! read more

My wife and I have been seeing Francisco for our massage needs for over a year now and I am really excited to hear he is opening his own massage business. After bouncing around for a while, unable to find someone who did a really great deep tissue massage I finally found Francisco. In our first meeting a few questions helped him quickly find my major complaints and then in a hour he basically fixed them. My back and neck always give me problems, even after new chairs, better ergonomics and yoga. When those have done what they can Francisco fixes the rest of my problems. I would highly recommend him to anyone who is looking for a great massage (and now in his own place at a great rate as well). Also, my wife highly recommends him for any prenatal massage needs since she says his is one of the few who can give a real prenatal massage rather then just a rubbing with oil. read more

Had my first prenatal massage with Francisco and Im used to deep tissue massages. All my tensions and knots were alleviated, finally. He is great with deep tissue and yes, pregnant women can have deep tissue massages! Wow, seeing him again soon! Btw he knows prenatal massages well! Update: I still go to Francisco post pregnancy. He provides the optimal amount of pressure to loosen the knots and also finds them in areas I didn't know they had existed. If you need a relaxing moment, this is the place. His pricing is very reasonable for what he does. I hope he doesn't get too booked up now. read more

Terri was amazing! It was my first visit and she was warm and friendly. I have been getting super intense trigger points in my glutes and soreness in my heel and Terri was able to use her magic to work these out! I had gotten a massage 5 days earlier elsewhere for the same issues but when I got home, it started cramping and the trigger points felt bruised. Terri fixed this immediately and not only did the bruising sensation go away, it hasn't cramped up since! Will definitely be back soon! read more

BEST massage Ive had in the Silicon Valley in the 7 years I have lived here Francisco was magic and within 10 mins I knew he was the One! My body is relived and I barely want people to know about him, as i know he is going to be in demand. Anyone who really wants a therapeutic massage to recover from injury, or just work deep issues to get aligned and awakened needs to book an appt. You are Awesome Francisco - AWESOME! read more

Highly recommend! I had a 60-minute prenatal massage with Francisco, and it was outstanding. Francisco was very thoughtful in listening to why I had come in and really targeted areas of my back and neck that had been bothering me - he was able to open up neck muscles I didn't know I had! My upper back feels better than it has in years, and I can't recommend Francisco's massage more!!! read more

Francisco is an amazing massage therapist! After I discovered him a couple of years ago at his previous place of business, I never "cheated"on him with another therapist, even when word got out about his talents and his schedule would be booked out for weeks in advance. He does a great deep tissue massage, and is able to read my body to determine what needs to be fixed at any given visit. No "fufu" massages here. Now that he has branched out on his own, I am very selfishlishly feeling a little conflicted about giving him this well deserved 5 star review because while I want him use his talents to help others, I am also loving being able to book with relatively short notice. Regardless, he's worth the wait! Go see him!!! read more

Francisco has a thorough fluid style. He is warm and welcoming. Francisco has put a lot of time and energy into mastering his field. I am looking forward to working with him on a regular basis. read more

I am extremely happy with the quality of the massages given by Francisco. I've had a 60 minute massage a month for past 3 months and looking forward to #4. The environment is peaceful and calming and a very clean environment. read more

I LOVE the Internet. I especially love the ease of online scheduling. So imagine my giggles when one afternoon as I moaned and groaned from too much hunching I came across Customized Massage and their last minute spot!! OMG I could not get into sweats fast enough!! Franciscos spot is quiet, warm, private and clean. But really ... What matters ... FRANCISCO!!! Francisco is SUPER intuitive. I don't have to tell him what is creaky. He finds it and makes it go away. I could gush for days but I would rather just book ANOTHER appt. You should too. read more

I would recommend Francisco highly I went in after I was gifted a gift certificate. I don't have any specific pain but beforehand he reviewed what my preferences were-medium pressure and what area I want to focus on. I was happy with the quality of the massage and how attentive Francisco was to the details I had given him. I enjoyed the overall experience the clinic was clean, relaxing, and everything was very professional. The room was very comfortable and I felt incredible after the massage! I will likely come again read more

Francisco really knows his stuff - I've been going for a year or so now and I always get the 1 hour full body massage. His work on hands, feet and shoulders especially is really precise and very effective in getting out the tension! read more

How incredible is Francisco? I pester him all the time to become a teacher. I've offer to videotape his technique if he wants to make DVDs. I research ways that he can avoid repetitive stress injuries to his hands. Why? Because he is SO good and SO much better than any other masseuse I've seen. I'm a massage addict--I've had countless massages over the past 10 years. And NOTHING compares to Francisco. A deep tissue massage from him is a REVELATION. He's the only masseuse where I leave completely flabbergasted--and I've been seeing him for years, so you'd think I'd get over the surprise. But it's to the point that I've actually GRILLED him on many occasions on his technique! Because I've seen a lot of massueses that are very good--smart, dedicated, experienced, from top massage schools. And I just cannot understand how Francisco can be SO much better than them, outside of being some sort of warlock. Head and shoulders above. I could go on and on, but since no one wants to read an essay, here are two things that never fail to amaze me: He magically finds your tight spots and scar tissue. I have some rotator cuff injuries that literally NO OTHER masseuse is able to treat. Even when I specifically point out the areas, they end up not working the right muscles. To the point where I stopped even bothering to ask masseuses to treat those areas. First time I see Francisco, he instantly finds those areas without me saying a word, and works the exact right muscles! It never ceases to amaze me how well he is able to find your sore spots. I sometimes don't even tell him where I'm sore, because it's cool to see him naturally find it. And frequently he finds spots that I didn't even realize were tight. Two, he works tight areas better than anyone I've ever seen. I think it's because he uses his hands instead of his elbows for deep tissue. After experiencing deep tissue w hands through Francisco, I have to say there really is no comparison--the specificity, the angles, etc., all the things that I don't think you could do with your elbows. To be fair, I don't think other masseuses would be able to do that, Francisco looks like he could crush a baseball with his hand. I honestly believe every person who likes deep tissue massage should get a massage from Francisco at some point in their lives, just to experience the difference. read more

I have been getting massages for years... lots of different spas and masseuses... and think I know the difference between someone who knows how to give a massage for pleasure and one who becomes genuinely in tune with your body and uses her powers and talent to heal. Terri, at Customized Massage Therapy, is the REAL DEAL. I found it incredible how Terri was able to find the areas in my body that were giving me problems (that even I couldn't direct her to) and alleviate the tension, stress and pain. Terri is consistently amazing in her craft... and I cannot say that I've experienced a better massage - after 90 minutes with Terri, it's an experience of feeling awesome, bliss, and that foggy state of being in the zone all rolled into one! read more

I have recently been bothered by tightness and aches in my right hip, calf and went to yoga to try and work things out. Then I went to get a massage with Francisco. I found out that I was also tight in the glutes and lower back on the same side. Like he said, everything's connected. The awareness was helpful as I can now try to self-treat with a foam roller. After the massage I was feeling some light pain in the areas he worked on. But this morning I can say I feel good, still tender in parts but better read more

Francisco was absolutely wonderful to go to! I felt very comfortable and at ease with him and he gave me the best massage I've had in CA. He has magic fingers and was able to get out all the knots in my shoulders and neck (where I carry most my stress). It actually felt like he kneaded and put each strand of muscle back into its rightful place. What an AMAZING experience and first appointment! I will definitely go back again soon! read more

Francisco is great! I went to him twice for prenatal massage and I will definitely go back. He's been doing an amazing job alleviating my shoulder and neck pain and preventing my migraines. read more

I decided to come in for a massage after lingering neck and back pain from whip lash. Getting a massage from Francisco has been one of the best decisions I've made! I feel so much stronger and it has made a huge difference overall. He makes the massage experience a seamless one, and I walk out feeling so relaxed and rejuvenated! read more

All I can say is wow. I have had tons of massages in my lifetime and haven't in 15 years of getting massages found someone as intuitive and knowledgeable. I have had rotator cup problems since I was a teenager and whenever I get stressed, work on computer too much, I have sharp, unbearable shoulder pains. He went right to the problem and alleviated the tension. I usually love painful massages b/c I want the therapist to go deep into the massage. Francisco's massage is actually not painful but at the same time, was deeper than any other massage I've had. I think it's b/c his movement is slower so as to get maximum therapy and minimal pain. Anyways, I'll definitely be coming back. Oh and he is affordable too! read more

Francisco's massage is therapeutic and that's what I look for in a massage therapist. That combined with Francisco's pricing equates tremendous value. I also appreciate Francisco's flexibility with scheduling as I try to keep a regular time, but some weeks I need to reshuffle. Furthermore, and if I'm 5 or 10 minutes late [something I'm working on as it's not a good habit!], if he doesn't have a client right after he will give me my full time. read more

I've experienced other massage therapists, but none better than Francisco. Working with him regularly since September 2011, and NEVER disappointed. His professionalism is exceptional, and the massage... well you'll just have to find out for yourself. Like several others here, I'm reluctant to share my secret weapon, but he truly deserves to succeed. Honored to be his 24th consecutive 5-star review. BTW- the reviews "not currently recommended"? Five more 5 star reviews, and one nut job. I'd put Francisco's record up against anyone in the business. read more

I got a gift certificate for this place, and of course I checked it out on Yelp before I went. The good reviews didn't lead me astray! Francisco was great and very professional. I appreciated that he texted me the morning of my massage to give me very clear directions on how to get there. That was essential, because his place is hard to find! With his instructions I had no problem figuring it out, though. His place seems to be just him, so it's small - just a reception area and the massage room. However, it was nicely decorated, relaxing, and plenty big enough. The massage itself was wonderful. At one point I'm pretty sure I drifted off to sleep because I was so relaxed! Definitely a nice way to treat yourself. read more

I've had my share of good and bad massages in my life but Francisco is the real deal. He adjusts based on my tension spots and really works the knots out. Wish I could go everyday. read more

Truly customized massage therapy! I've been going for years, through maternity and after. I'm hooked for life.

Seriously amazing--I came because of all the great reviews on Yelp, and I'm staying for the fantastic experience I had. Francisco is incredibly professional, welcoming, and a fantastic masseur. His prices are also one of the most reasonable I've seen in the Palo Alto area. Highly recommended! read more

Wow. I just had my first massage with Francisco earlier today, and I have to say, it was one of the best deep tissue massages I've ever had. He really knows what he's doing, and he's also a very kind and genuine person. Highly recommended. read more

I scheduled a 60 minute intro massage with Francisco since my body had been incredible tense and painful. It was incredible - best massage I've ever had. I feel so so much better. He got out a lot of knots in my back and his technique had just the right amount of pressure. Will be back! read more

Wow...I've had my share of massages and usually there's an episode of pain or discomfort---not with Francisco!! I will be definitely coming back. I found my new masseuse. read more

I have been seeing Francisco for several years and he is the best!!! His hands are magic. I don't know how he manages to make a deep tissue massage so calm and relaxing. I always leave feeling relief from my and relaxed. I often fall asleep during the massage it is just so perfect. And the icing on the cake is his pricing! read more

Both my husband and I have been seeing Francisco for about 6 months now - we are thrilled to have found a massage therapist who is so good at what he does, and reasonably priced. Although, because the price is reasonable, we probably get twice as many massages... I love how he has an online booking system that's easy to use so I don't have to call in or wait for someone to email me back. He's super friendly and professional, the place is very pleasant, clean and quiet. We'll definitely continue to come here for our massages! read more

Wow! Amazing! Incredible! Francisco is the best massage therapist!!! This is the first review I've ever written because he is that good! I always read them but never take the time to write one. I have chronic neck and shoulder pain. I've gotten massages, acupuncture, and adjustments for the last 15 years. Francisco is by far the best!! I feel so much better after seeing him! He knows exactly where the trigger points are. I am a deep tissue addict and he has the strongest hands I've ever experienced. He uses his hands instead of his elbow. He is truly amazing! There is no comparison. I can go on and on about how amazing he is, but you have to experience it yourself. Trust me, you will not be disappointed. Highly recommended!!! read more

Francisco is the best massage therapist I ever had. He can find the knots in my muscles and work them out where it doesn't hurt afterwards, I feel relaxed. read more

Francisco is awesome! I have been seeing him 2-4 times a month for more than 5 years. I've had back issues for most of my adult life, and honestly, I don't know what I would do without him! He is very intuitive and truly cares about his clients and their specific concerns and health issues. His reception area and therapy room are beautiful decorated, providing a warm and calm atmosphere. And the best part is that his prices are very reasonable. Highly recommended! read more

Francisco is terrific! He has worked with me for years now and has been able to successfully provide relief for chronic back, neck and leg issues caused by a spinal fusion to correct scoliosis. Due to his work, my migraines and back spasms are under control. Francisco's work is consistent and I give him the highest rating possible. read more

Francisco is a first rate massage therapist, conscientious and trustworthy. I've been going to him since June of '14 and he has helped me so much. At first, my muscles, back, neck, shoulders and ankles were causing me so much trouble I needed to see him every other week to ease the pain, but now I can manage to get by on one appt a month, or even less often. He really knows how to work out the tightness and aching so that I walk and sleep better--he always remembers my sore points and what works to eliminate them. I wish I had the time and could afford to go twice a week just for the luxury of it! Btw, massage is not just for whippersnappers under 50--I am 72 and think the world of him. Old or young, male or female, large or small, Francisco looks forward to the challenge of helping YOU! read more