Awesome service!! Zach (tech) spent over 6 hours taking toilets (3) apart, snaking the drain (in 2…read morelocations) all the way to the city line and running a camera to the city line as well. During this process another tech brought a bigger machine - afterhours. Then he correctly diagnosed the problem - the city line was plugged. Zach talked to the city dispatcher (Saturday @ 8 pm) and then left. Was stunned the bill was reduced to $100 (afterhours callout fee), Zach said "We didn't fix it you don't pay" Was shocked when a Huntsville Public Works truck showed up 2 hours later (10 pm on Saturday) and used 750 psi to unclog the sewer line. Customer for life (as well as my neighbors who were affected too) and special thanks to Zach

Quinn was a very good plumber and he replaced a toilet and fixed a leaky toilet. He was…read moreprofessional, kind, courteous and did a great and timely job. he showed up on time and got everything fixed in a timely manner. I gave 4 stars because their services are expensive, but you do get what you pay for.

Called for backed up line. Made an appointment for later the same day. Pat the owner was in area…read moreand stopped by 2 hours early which was awesome. Worked his magic and cleaned out system quick. This was second time used their services, and happy with both outcomes. Thanks!

Pat installed a new tankless water heater and a new shower assembly for us. He was exactly on time,…read moreright at 9:30, we was polite, friendly, and we are very happy with his service. It was a great value, as his prices are very reasonable. We will definetly use him for any future plumbing needs.

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

This guy is very poor, a liar, completely phone illiterate, not keep to his word, and gauging with…read morehis prices and service. He doesn't show up when he said he will, only does a half job to cap leak, leaves home still without water until he supposedly comes back sometime in future. Charges $450 to show up. Don't trust him at all. Rude, liar,and ignorant! Stay far away from him, thief of money and time.

Tried for years to get a pump problem fixed that he put in our house. Needless to say over 6k…read morewasted. We didnt need that damn pump they swore we did. They did nothing to weather proof the pump at all. 2 hrs with someone else and for the first time in years the toilet is now working 100% over the time. Also learned its better to complain to the state licensing board than to Shorty or his employees they dont care and they wont do what needs to be done to fix it

I am now living in the house I grew up in, built in 1954. My parents used Clayton Lee for years;…read morenaturally, when I moved in I have used them, too. I have plans to insulate the house (it has NONE) so called CL to check the attic if it still had any of the original pipes in the house. Of course it did! CL had replaced piping back during the freeze of 2021. It did so made plans to re-pipe. It did but I had one caveat: I did NOT want the interior walls cut into, since CL doesn't repair drywall or tile. So, Steve and I made a plan that the piping and insulation around it would be done on the outside walls. They hid the new piping that would've been on the front of the house to the side, the rest was done either on the back of the house or in the garage and moved the 2 yard faucets in such a way that it is actually easier for this old lady to use! They had to finish up the next day because it started raining on them! I am THRILLED with what they did, and now I don't have to worry about frozen pipes & the black insulation actually matches the black trim on the white house! I can now get the attic insulation w/out concern for the insulation getting & having to start over!! MANY kudos to Steve & his team for a GREAT JOB!!!!

One star because negative not available Run Don't walk away One star because negative unavailable…read more last 10. March.18. The Moen posit temp cartridge went out on my shower, and I called Lee Clayton to replace.they had been out to clear sewer line(which I had to call multiple times.) on 13 February.19 the cartridge went out I cualled they suggested I replace the valve and offered nothing other than calling the manufacturer. I hired a different plumber when he removed the cartridge it was very corroded, and falling apart. The only 2 possible explanations are it was a knock-off or it had been used before. I called Lee Clayton plumbing spoke with Devon, and he again offered no solutions and suggested replacing the valve. I offered to send photos of the cartridge but Devon insisted that the problem was on my end. -Leann T. I did call Devon said there was a 30 day warranty, that I could call Moen for a replacement cartridge , then the only charge would be labour.

We've had them come out twice for major repairs and they've done an excellent job & cleaned up…read moretheir mess before the left, which was also a big plus. It was slightly less expensive than the person who messed up the plumbing in the first place. They are definitely our go to plumbing company.

I had a new toilet installed by Nick TERREBONNE and I am very pleased. He is a very nice young man,…read morehonest & knowledgeable. Thank

We just received stellar service from Curtis at Roto-Rooter on our clogged kitchen sink. Curtis was…read moreknowledgeable, extremely courteous, and got the job done precisely and quickly. He's the kind of guy you would specifically request!!! Thank you, Curtis!! Tanya and Matt Marek.

Significant overpricing. I needed the drain from a bathroom vanity cleared. I had removed the trap…read moreand outside clean out and tried to clear the drain myself,but my snake was only 3 ft long. I called Roto-Rooter. They sent out a guy in an unmarked van. I live in an upscale gated community and we often get high bids for repairs. The repair guy was here about 15 minutes, 5 to look at the job, 5 to bring in his equipment, and 5 to actually snake the pipe. He wanted $495. After I said that is twice the going rate,he said it would be $400 if I reinstalled the pipes that I took apart myself prior to his arrival. I said I can do that. I have checked local prices on the web and a normal fee is more like $200. I will not use roto rooter again.

Quick response, and able to reach owner when calling for work. My small job was done by the hour…read morefor a quarter of the price of a Precision plumbing's bid. Also plumbed a gas line to my generator in a couple hours and fixed a bad plumbing job to a pool water heater at the same time and price as originally quoted.

We are apartments and needed a plumber asap. Kimberly was on it. She answered all of our questions…read moreand sent Justin right away. Conroe Plumbing is definitely our new go to for any plumbing needs we may have. The Best Ever, The Grove on Gladstell Apartments

Stellar customer service by Tim and Cole! Thank you for your patience on a shower trim install…read more Will definitely use this company for all of our future plumbing needs in the woodlands.

Tim returned my plumbing request on Yelp within just a few minutes of me submitting it. He had me…read morescheduled for the following day (it was not an emergency). He kept me updated on when Cole would be here, which I really appreciated. Cole also called to let me know when he was on his way. Cole was very professional & friendly and quickly got my leaky kitchen faucet working properly again & even fixed the hot/cold water on the faucet so they weren't reversed anymore. I will definitely call on PDI again with any of my plumbing needs.