A great station that offers all the bells and whistles needed for your Amtrak travel needs…read more Generally there are attendants and crew available to help. There is a snack bar inside. But, if you plan ahead you can totally pick up some food. They recently went through an update maybe 1-2 years ago. But, my brain calendar could totally be off. I don't know what I did yesterday. Joking. But, the updates are great. Clean and crisp. There is a good amount of seating as well. This station can and will get crowded so plan accordingly.

One of my favorite things about being back home in Richmond is the ease of traveling up and down…read morethe East Coast, and the Amtrak Staples Mill station is always my go-to. It's usually clean--even if it's often crowded--and there's overnight parking available if you need it (though I typically just get dropped off). On this particular trip, my mom dropped me off about 10 minutes before departure, and it was smooth sailing from there. The trains are consistently timely, which I really appreciate when I'm doing quick trips to places like D.C. or Baltimore. The staff is always pleasant enough--clear with directions, helping folks find the right boarding areas, and making announcements that actually help you stay on track (pun intended, LOL). It's convenient. It's cost-effective. It's reliable. And honestly, that's all I need when I'm on the move. Richmond to anywhere up the coast just makes sense from Staples Mill.

My first time taking Amtrak since the 90s and that was Michigan to Chicago…read more The station here is clean and there's plenty of seating. I had my e-ticket on my phone and only had to wait about 10-15 before boarding. I'm not sure if we were the first stop, but they told me exactly where to get on for coach and I had my choice of seats and there were empty seats all around me. I never had anyone next to me as people got off before my DC destination. The sign I posted states this station is moving this summer which only has a month left. Too bad. This station is convenient for my friend to get to from Hampton.

On 2/7/25, I took an Amtrak from Boston to NYC and once I got off the train and arrived to my…read moredestination, I realized my Apple Watch was gone. I never took it off and so I figured it could be the magnet holding it together must of opened. Because it was an overnight train, I knew Newport News station in VA would be the final stop. The morning of 2/8, I created an Amtrak lost item report and I called the station and was greeted by the polite staff who I gave the report case number and explained the lost item and where I was on the train. The staff member assured me that they have a procedure and would alert the team to search for the item when the train arrives or the last stop. I provided my cell number and it took to the evening of that same day for the staff member to call me back and let me know that the item was found and the next steps to pay for shipping it back. After everything, the watch arrived back to me on 2/13 with no issues. Just amazing service from the staff on the phone with me and being in contact with me during the whole process.

Dishonest. We were charged DOUBLE $12 ride for literally less than 10 min ride- THE OTHER TAXi…read moreservice (Capital) charged us 1/2 that for the same ride back to hotel- traffic about the same. You are at the mercy of the driver they know you have reservations-- our driver showed fairly prompt- but then lied that she arrived sooner and stated she was behind an unloading car, we'd already been outside and saw no taxi, the evening air made us step back in. The meter didnt seem to move the entire time... my husband tipped on top of her own "tipping method" (theft). Do not use them; or dont tell them you are fm too far out of town-- rip you right off.

ZERO STARS. They were incredibly unreliable and not helpful at all on the phone. I DO NOT…read moreRECOMMEND THEM if you are visiting or traveling in Williamsburg.

The 1910 train station is not the "historic" one that is located about 2 blocks to the west that…read morewas there during the Civil War. This building is owned by The City of Petersburg and can be rented for special events. The building has neo-classical elements to it inside in its decoration that speaks to its period history. Train service stopped in the City in the 1970s. If you are looking for the Amtrak Station it is on the north side of the river.

Very easy. Better than the bus. Also to fly from DC to Norfolk osnt worth it. Make more city spotsread more

Train ride to DC was wonderful and so much better than driving…read more The Norfolk Amtrak station - not so good. We used the second train of the day to DC which departed at 8:59am. Nothing was open so, no way to get snacks beforehand and very little seating inside. It was my first time and I was shocked by the lack of parking, the gravel roads, no sidewalks or organized crosswalks, lack of parking and pull-off for cars doing drop-off and construction. The extremely small building and waiting area for the "station" was also a surprise. There is some serious work that needs to happen here... the station feels like an afterthought, with the smallest building and arrival/departure area I've ever seen at a station in a larger city like Norfolk. There is clearly some sidewalk work being done - but, having to drag your rolling bag through gravel and broken up streets past cars everywhere and people parked on the single sidewalk was not the best with a baby in a stroller and multiple rolling bags. Boarding was also a pain as they only opened two boarding doors for the entire train so hundreds of people and their bags and babies being loaded on was a huge traffic jam. I'm not sure why they do this... it made getting into the train a huge pain and long, long line. Not impressed with Norfolk Amtrak station area at all. Train was great. Station needs some work and infrastructure.

We called Colonial Capital Cab midweek to make reservations for Sunday morning early. They called…read moreback on Saturday to confirm and arrived on time at the hotel on Sunday. Our driver Abdullah was great and helped with our luggage. Will use again next time in Williamsburg.

DID NOT SHOW UP! After calling the day before and receiving confirmation for a 5am pickup from our…read moreb&b to get to the Richmond airport - no one showed up. We called and texted (thats how confirmation was provided) but no response. With no Ubers, we had to frantically call other taxi companies at 5:15 to try to get to the airport on time. One hour after they were supposed to pick us up, still no word. If you actually need to get somewhere by a certain time, do not use this company.

A wonderful event space. Surrounded by glass windows that offer spectacular views of the city,…read moresunsets and sunrises. The architecture of this building are breathtaking. I can see why it's useful in an even space. It has turned more event space and mildly used for a train stop. If you need bells and whistles for your Amtrak travels needs you may want to utilize the Staples Mill station. But, if you familiar with Amtrak travel and this station is convenient for you, the. Go for it. The Amtrak app and phone line have always been successful for me.

We attended the Richmond Wine, Whiskey, and Chocolate Festival at the Main Street Station. I…read morethought this was the perfect venue! Main Street Station is so lovely. The only difficulty was all the construction when finding the bathroom. The plus side is the construction to make it even more beautiful. The architecture is stunning as you walk up to the building and the inside does not disappoint with the high ceilings and large windows to gaze out into the city!!

This is a very small train station that services Amtrak trains going up & down the East Coast. The…read morecurrent five Amtrak routes are the Northeast Regional, Carolinian, Palmetto, Silver Star, and Silver Meteor. As in the photos, the station is nothing fancy, however it is clean, the staff is friendly country people and it has the basics. There is a small parking lot, a manned ticket window, a train arrival /departure screen, couple of vending machines, nice wall art, and they have a small waiting area. This station serves the local HBCU institution of Virginia State University. Also, it is a 10-15 minute car share ride to the Army Post Fort Gregg-Adams (formerly known as Fort Lee).

It was a ghost town...felt like I was in a horror movie and someone was about to jump out and get…read moreme as soon as I was dropped off. lol. There were 2 passengers already there waiting, but there was no one working at the front desk. God forbid I had a question about anything. There were vending machines and restrooms - 1 of which I used and it was dirty & had gnats flying all around. I've been dropped off and picked up here 2x. They do not play and rush you on and off the train. So, don't be slow or you will get left. All in all, I will continue to use this station because it's close to my family, but I don't have high expectations and realize that I'm on my own when I come here. There's no security. No nothing. So, being aware of this, I will make sure I'm only catching it during the daytime.

Wayne saw us stranded at the train station. he waited with us to make sure our ride showed up…read more after a 1/2 hour we decided not to wait any longer & he drove us home. he went above & beyond to wait 1/2 hour to make sure we were ok

OK. One Wayne is good guy. Two he is entertaining. However his prices are steep. He knows…read moreWilliamsburg well but he needs to come down a bit on his prices. He charges Manhattan prices to go one mile. I will give him a 3 and I am being nice.