I am completely blown away by my accommodations. I selected the usual room, which is 500 ft.² and includes so many details to make my stay memorable. There is a vanity, a little pillow on my bed with two glasses and a bottle of Bailey's Irish cream. There is an upscale Nespresso machine complete with pods and creamers. A desk, a sofa and seating area. Robes and slippers... Everything to make this a luxury stay. There's even an emergency lantern in the closet in case the power goes out as well as an umbrella. There's a soaking tub and a shower and so many amenities. Room service comes not once, but twice a day. They open the blinds, refill amenities and put away things to tidy the room. In the evening, they put away the decorative pillows from the bed, fill the ice bucket and leave it out with a tray with new bottles of Saratoga water. They leave a small bottle of Baileys on a little pillow with two small glasses. They also close the drapes. I am so spoiled. I love this place! read more

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The Inn has tremendous historical charm, but the guest experience would benefit greatly from upgraded amenities and attention to detail. The in-room customer amenities are especially disappointing. The colors and quality feel dated, and the toothbrushes are extremely poor--bristles came loose while brushing, which raises both quality and hygiene concerns. The bathrobes were rough, overly dried, and clearly shrunken, making them uncomfortable to use. The restaurant also misses the mark. Several dishes felt inexpensive in both ingredients and execution: over-salted hams, cheap syrups, and overall weak preparation. The service team is lovely--and trying--but the food simply isn't at the level expected for this price point. Concierge and front desk interactions were fine, but at this rate, I expect a more thoughtful, elevated experience across the board. With some investment in better amenities, higher-quality guest products, and improved culinary standards, this could be a truly special stay. My room was large, comfortable, and in a great location with easy walking access to town. I especially enjoyed dinner at Fat Canary--excellent food and service. read more

Williamsburg Inn - Hotels Near Me - Williamsburg, Virginia

What's not to really like!? The atmosphere was thoroughly enjoyable. The waiter was very pleasant and ensured we had everything we needed for an exceptional dining experience. We had the delicious rabbit (no kidding better than chicken) and the best burger I've ever had in my life (ok... the big lump of crab on top is unusually fabulous, but the meat itself was superb). Not inexpensive by any means, but exceptional food tends to cost a bit. This experience is worth it. read more

We had an amazing anniversary dinner! The steak was so good we forgot to take a photo! The ghost of the past cocktail was INCREDIBLE. It's a must order. The lemon and chocolate flavors are so unique and blend perfect. Service was great and we felt well taken care of here and valued. We'd be back. read more

Williamsburg Inn - Lemon tart - Hotels Near Me - Williamsburg, Virginia

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I'm a little disappointed in what I was given. I'd say for the cost, I'd need more and feel its probably location.

Staff are amazingly cordial and helpful. They make you feel right at home. Ate our Dinner ai the Terrace Room and could not have been more pleased. Our waiter and other wait staff were incredibly attentive and sought to meet our every need. Food was perfectly prepared and plated beautifully. I can't imagine any area for improvement. I wish we could do this every night. read more

Great place!! Staff were accommodating and pleasant. Would like to see a little more breakfast / snacks at the coffee shop onsite. However great local food places filled that gap! Place is clean, quant with a private balcony and fireplace. Fitness, Pool, great area to walk, and more! Check it out! We will be back for sure! read more

Great Thanksgiving dinner! Loved the abundance of Shrimp and the taste of the Parsnip and Apple Soup and Maple Mashed Sweet Potatoes.

I made a reservation for the Terrace Room for dinner. When we showed up, the hostess "couldnt find" our reservation. She said that she could seat us anyway. (The next day, I got an email from Open Table asking why I no showed my reservation....). We started with the ham biscuits. These were good, as was the beet salad. For our entree, we had the chicken francese. After waiting 45 min with no food, someone I presume was the manager came to our table and said they were now preparing our food, and apologized. We weren't sure why--no one had notified us that our meal would be delayed. (It appeared that the waitress forgot to submit our order). We were not offered a drink or an appetizer while we waited. After an hour, our food came. Unfortunately, it was inedible. The chicken was dry--it clearly had not been brined. The accompanying vegetables were inedible--brussel sprouts that were literally smushed, baby carrots that were falling apart. There was little to no sauce for the chicken. It was astoundingly bad. No one checked back with us to ask about our meals until a busboy came over and asked us what was wrong. When I told him the meal was of poor quality, he shrugged and walked away. Our waitress was very busy, and since this wasnt a service issue but a food preparation issue, we spared her our complaint. The "manager" who apologized for our late meal was no where to be found. I wrote an email to the chef and manager and complained in detail about our meal. I requested we have the charge removed from our bill. I received a canned, automated reply inviting us to give the restaurant another chance. My request for refund was not addressed by the robo-reply. I am sure no human even bother to read it. Finally, we must address the price of the meal. For ham sliders, a beet salad, and two chicken dinners which were inedible, it cost us $125. Ridiculous amount of money for inedible slop. I rarely complain in a restaurant, but for someplace that is supposedly one of the better restaurants at CW, you have to do better. I wont be returning to the Williamsburg Inn. I cant afford to pay good money for food I cant eat. read more

We had a fabulous stay at the historic houses at Williamsburg Inn. The spa services were fantastic. We had an amazing NYE dinner in the Rockefeller Room. The meal was outstanding! The staff at the Inn are always helpful and attentive. My only disappointment was that the pool was out of service. We will be back again! read more

Williamsburg Inn - Hotels Near Me - Williamsburg, Virginia

This place is marvelous! Went for the 4th & hung out mostly at the tranquility pool. Service was unparalleled. Mike at the pool bar was a dream. Very friendly and kept me coming back for more! (Lol) Poor guys smile was practically melting off his face because of the poor ventilation at his work station. I'm from California where there is dry heat. It's like soup in VA!!! Highly recommended! Say hello to Mike if you ever find yourself here~ read more

The room was amazing. Everything was spotless. The staff was welcoming and helped plan activities for our visit. The Inn now has a nice bar area. While we did not partake at the bar, it appeared well stocked. On your next special trip, visit the Williamsburg Inn. read more

We really enjoyed this hotel. It was our first stay and we were greeted with hospitality from the get go. The bellman was so charming and helpful. The check in staff was super sweet and easy to engage with. The hotel is lovely and exudes old southern charm. Our tastefully decorated room was very comfortable and spacious, with lots of natural lighting. Bathroom was tidy and nice. We did experience a bit of noise (room 3284), as it is located just above the side entrance, and just adjacent to the spiral staircase doors. It didn't interfere with sleep unless you're planning on a daytime nap. Housekeeping was very on top of things. It never took more than an hour or 2 for them to tackle our room after setting out the little sign. It was so nice to have easy access to colonial Williamsburg by foot. We enjoyed the complimentary tickets to the exhibits and all that the area had to offer, including a fabulous farmer's market on Saturday morning. Spa was nice but I'll admit I've had better massages elsewhere for similar pricing (ie Grove Park Inn in Asheville). Loved the onsite bars and restaurants. Kendall and William were spectacular at the outside bar. Kept me laughing the entire time we were there, while still maintaining professionalism and doing a very impressive job at keeping up with the steady stream of guests. A+ would absolutely be delighted to visit again in the future. read more

Feb 16, 2019 Absolutely ridiculous that this hotel has a 4 star rating. If this hotel isn't a 5 star experience, I'm not sure what is. Yes, it isn't in the midst of a big city, but if it were, it would still be at the top. You are greeted by name whenever you enter or leave the hotel. Valet parking, but adjacent to the hotel, so easy to pop over and pick up extras in the car (one of the great reasons to drive). The outdoor patio was large, beautiful and faces a PGA golf course. Lunch, dinner, and an easy place to make new friends and enjoy yourself. The pools are terrific, and golf awaits if you chose. The property is rolling green hills and trees. The room was large, beautifully decorated, had a fireplace, and turn down service included classical music on the Bose stereo and after dinner drinks in the room, Room service, which were had several times was absolutely first-class !! Try finding all that in a large city hotel ! And none of this even covers the reason you are there in the first place, Colonial Williamsburg. The Historic area is wonderful, interesting and has the best taverns anywhere, and it's literally outside the front door. The staff is incredibly welcoming, and you leave as you entered, feeling gratified to have stayed in such a grand place. BTW, multiple dignitaries have stayed here as well, several Presidents, and the Queen. UPDATED SEPTEMBER 2025 We have been to the Williamsburg Inn 3 times. The first two trips in 2007 & 2017, the Inn was absolutely first class. The check-in was elegant, a glass of wine while we sat with the clerk in an office, the room was clean and the room service was fast and first rate. The door man knew us by name, and opened the door each time we came or went. The woman in charge of the outside patio was very kind to us and always found us a great table in spite of the crowd some times. Can you think of another hotel anywhere with such elegance ? When we returned in 2024, after the inn was taken over by an outside hotel chain, the check in was standard, and we had to wait 20 minutes just to find someone who could be bothered checking us in. The room, the exact same one we had in 2017, was beat up, and looked worn out compared to 2017, and the faucet dripped annoyingly the entire 5 day stay. When we asked for it to be fixed, they promised 3x, but no one ever came. So one day we went down to the concierge, and waited in line for another 20 minutes for a lady who promised, but didn't seem to care. The doorman never knew us, and never opened the door EVER (what exactly is a doorman for otherwise). The patio no longer had any one in charge, and it showed. Even breakfast was a clogged line instead of straight to our table as before. This is a gloried Motel 6 now, and the staff shows no signs of the courtesy and care it did the last two times. This could be any standard hotel anywhere, except the prices have gone up and you get FAR less in every regard. Shameful loss of a truly great hotel and experience. Once regarded as a famous 5-star hotel it is but a bleak shadow of that now. I can only imagine a year later (2025), it is showing its worn out seams even more. What's worse ? We have lost the excitement for our many stays and quick trips there and we probably will not go back or continue to contribute to Williamsburg because the grandeur and the pleasure of supporting such a classy place is now over. Sad days. Certainly reflects the Nation will live in as a whole doesn't it? read more

I'd like to agree that the Williamsburg Inn is a 5 Star property,but it's outdoor spaces are always in sorry state. There are broken patio chairs,the furniture is often not kept arranged,guests move tables and chairs and leave glassware and dishes,they don't pickup afterwords,but then neither does the manager or Grounds supervisor.Very sad state behind this historic inn. read more

What a wonderful Mother's Day gift from our daughter to her mother, and I had the pleasure of enjoying the gift as well. My Grubbing Buddy received a weekend stay at the Williamsburg Inn. Not since our stay at the Graylyn Estates located in Winston-Salem, NC have we enjoyed such an upscale hotel stay. not only were the accommodations but the check-in staff and the Inn's concierges were both helpful and pleasant. Our room was both comfortable and relaxing. Because I am a heavy coffee drinker, the Nespresso coffee machine was a pleasant sight, and served along with the high-end water bottles, Saratoga Natural Spring Water made my morning coffee even nicer. a plush white cotton robe and slippers for us both made our stay even more pleasant. and I've had chocolates lifted on our pillows after turndown but how about chocolate and liqueur "Disaronno" with two beautiful tiny liqueur glasses, I would tell you how good the chocolate and liqueur were, but they were both gone when I came out the shower. My Grubbing Buddy had no idea where it all went. While everything about the Williamsburg Inn was extra ordinary and high-end I would definitely do it all again. Thanks to our daughter we were both introduced to this delightful Inn in Williamsburg. read more

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My family and I just returned home from the Thanksgiving holidays which we spent in Williamsburg. VA. This has been on my mom's "bucket list" for years and we were excited to make it happen this year, making the trip out from southern California. We made a 4pm reservation for the Regency Room buffet at the Williamsburg Inn based on the amazing reviews and the wide variety of the menu which would appeal to our group of 5- 4 adults and 1 child. I was concerned that our 4pm reservation was too late for Thanksgiving Day but the lady on the phone assured me that while that was the last seating, the food was always being refreshed and it would be the same as eating earlier in the day- there would be no difference in the experience. We showed up for our reservation on Thanksgiving Day and were told our table was not quite ready- no problem! 5-10 minutes later our party of 5 is taken to a 72" round table that is set for 10 people. We weren't sure if they had our reservation wrong, if another party was joining us, etc. Seating a party of 5 at a table of 10 means we either sit in every other chair to be able to see each other and possibly talk (over an extremely oversized table) or we sit at one end which does not allow for great dinner conversation. When I inquired about getting another table I was told it is better to be at a table that is too big than one that is too small- easy to say when you're not paying $100 a head for dinner. We were surprised to learn we could not order alcoholic drinks through our server but instead had to go on a wild goose chase through the room. The fact that you are celebrating a formal holiday in this beautiful room and then you have to walk across the room to a woman sitting behind a table to buy a drink ticket to then walk across the way to actually place your drink order at a makeshift bar was definitely strange- not to mention a hassle for the senior citizens in our party. Our server clearly did not want to be working that day as he made little effort in interacting with us other than to tell us what was on the buffet. Tea and coffee requests were made a minimum of 3 three times- twice with our server and once with another server- and it still took nearly 30 minutes to get either. If the room had been packed and the staff were working their tails off, or if they had simply said, it will be a while- we get it. But the room was not even a 1/4 filled and there were plenty of staff just standing around, moving at a snails pace. As for the food, the salad, seafood and cheese station were delicious! But unfortunately, all of the food on the dinner buffet- from the soup, to the meats, to the sides were all cold- not even lukewarm. It was such a disappointment. I mentioned to the server ladling the soup (after I had tasted mine) that it was cold and she just looked at me with a blank stare. Not to mention that you were serving prime rib (albeit cold) with no horseradish. The dessert buffet was a mess- I wish I had taken a picture. The Ice cream was literally a puddle of milk which no one had cared to tidy or replace (for a good amount of time) and there were only 2 desserts left out of the 5 mentioned on the menu- so much for replenishing. . All the buffet tables were out of plates by 4:30pm with no server noticing and it took some time to get new plates out. Lastly, I guess the entertainment was only booked until 4pm because there was lovely live music being played as we took our seats at our oversized table but by the time we figured out that we were not going to be able to move the music had stopped and by 4:10pm he had packed up his instrument and left. The whole experience was not only disappointing, it was awful. Especially when you take into consideration how far we traveled, the money spent, and the fact, that this is now our holiday memory for 2024. The only person we could find to talk to after we left the room was the manager for another dining room- I believe it was the Terrace room but to be honest, I was so frustrated and disgusted with the whole thing that I didn't want to get into it there nor was it under his watch. Save yourself the disappointment and do not book a holiday meal here! read more

It started off nice and I was impressed with the quality and service, however, it went down hill. We are here during a heat wave - the hotel is a very comfortable 68 degrees throughout, except for our room... which stayed in the mid 80s. Our a/c went out on the second night of a three night stay. The hallway was cold, our room was hot. We woke up sweating in a stuffy hot room. The first time I reached out for help nobody answered the phone, so I went downstairs to the concierge who seemed put out that I complained. Maintenance came up and realized that there was no air coming in, and went to the roof to fix it. When he returned he said he had to unfreeze the system and it should cool off shortly. We went to dinner hoping it would be cooler when we returned. It was not - there is still no air coming from the vents. We asked if something could be done, we were told no, that we should close the curtains to keep the sun out (they were closed). They suggested a fan. The gentleman that brought the fan even noted how warm the room was, but wanted to put the fan in the room. I put it out in the hallway and blew the cold air in. The concierge didn't think it was a good idea, leaving your door open which they said "didn't sound very safe". I agree, but the alternative is to stay in a sweltering room, since they won't fix it or move us. As I write this we have waved to several people who peer in our room as we have the door open and fan on to keep it cool. It is well after 1am and I'll have to close the door soon so I can go to sleep, but I'll wake up in a sweltering room in the morning. It really is a lovely property, nicely appointed & the service staff is friendly, but the room was not hospitable. We paid for a premium room for our anniversary trip, but I'm regretting the choice of this hotel. Luxury? Pricewise, sure, but certainly not that level of experience. GO ELSWHERE. read more

This review is for the "Restoration Bar" which is the hotel's bar at the entrance of their restaurant. It's not a large area, but boy does it make up for it in terms of luxury. It was early on a January evening and already quite full. Mainly because it is just a small spot. We just grabbed seats at the bar and enjoyed watching the bartender in action. I went ahead and ordered the "Inn's Ginn & Tonic" which was their take on a G&T. Wow, it was fantastic! Refreshing. Crisp. Perfect. The ingredients: Bombay Sapphire Gin, Lavender Bitters, Cucumber, Rosemary, Juniper, Lime, Lemon. It is now highly recommended by me. read more

Williamsburg Inn - The Inn's Ginn & Tonic was fantastic. - Hotels Near Me - Williamsburg, Virginia

We've stayed at many Colonial Williamsburg (CW) properties including in houses right on Duke of Gloucester (DOG) street ... but this most recent stay in Williamsburg Inn takes the cake. We booked a suite because we thought we'd have a child in tow, but as a result of some last minute sports-meet logistics, she stayed at home. We showed up a bit early before our room was ready, but they happily provided a parking pass so that we could park in the lot and wander down to Merchant's square and grab a bite. There is access to ONE (very slow) electric car charger in the lot, but sadly it was in use when we got there. Fortunately it opened up when we returned later once our rooms were ready. The room was clean, spacious, and gorgeous. Maybe it had something to do with the room we chose, but we received a porcelain tray as a gift when we walked in! Our first evening we wandered out to the patio and enjoyed a few absolutely delicious drinks -- I had the Rockefeller Manhattan and a Martinez, while my wife tried the Strawberry Fields. We were also treated to an absolutely fantastic singer/guitarist until 9pm (which is when the patio bar closes). Our second night we ended up having a small late dinner - the burger with Cheddar Pimento Cheese (a messy but delicious concoction), and the grilled caesar. The caesar was admittedly a bit small with sliced anchovies on the side ... but I wasn't hungry so it fit the bill well. Perhaps the coolest thing about our experience though was the thoughtful drinks they left us at night with the turn down service. A full arrangement of tall glasses, bottled still water AND ice in the living room and on the bed a nightcap - Disaronno one night, Bailey's the other. Meanwhile everyone we ran into from housekeeping, check-in staff, bartenders, waiters ... everyone, was great. We found out that our waiter during dinner was enjoying his FIRST shift. Shocking. He was stellar and seemed well practiced. Looking for a place to stay very close to CW and not too price sensitive? This is your place. read more

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I have stayed at many high end hotels all over the country and the Williamsburg Inn rates up there with the best. From the minute you walk in you are greeted with the warmest hospitality and assistance (shout out to Rupert). The property is old but flawlessly maintained. There is charm in every part of the building . We dined at the Terrace Room. It was an amazing experience and as delicious as any big city establishment I have ever visited. They were kid friendly and the service was impeccable. The turndown service was also a nice treat, priming us to enjoy our well appointed room for the remainder of the night. Even though we visited in the cold of winter, the two fireplaces were roaring in the main lobby. The grounds are perfect for an evening stroll and the proximity to everything Williamsburg is unmatched. We will definitely be back, can't be soon enough! read more

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Um, very friendly service but VERY"meh" food. Quite expensive for mediocre food and there are very definitely much better restaurants in Williamsburg. Opus 9, definitely Fat Canary come to mind as being far superior. We enjoyed the lounge for pre dinner cocktails but dinner was disappointing. Sorry to write this but diners need to know. read more

High Tea on a Sunday afternoon was beyond a pleasure. Can't wait to do it again. Being in the dining room brings back childhood memories.

Check in was a little fumbled as we arranged an early check in but when we got there, no note was made of it. Rooms could be darker to help sleeping in. We stayed in a suite and everything else was wonderful. The service is outstanding read more

Sadly if I could give zero starts I would have. This week we waited for 45 minutes to buy a bottle of champagne and the bartenders were extremely rude and we ultimately weren't given the champagne. A loss for both parties -- a large tip for them considering the quality of the champagne and a loss for us that we were never served. Do not recommend coming here. read more

It's a beautiful, customer oriented place to stay & enjoy our past history! It is like stepping back in time. I wish America could still be same as I our founding Father's setup. Unfortunately, present government is eliminating our basic freedoms under the Constitution! read more

On Father's Day 2024 my wife & enjoyed a delicious Sunday Brunch in The Restoration Room. Cindy selected the Filet with Scrambled Eggs & I opted for the Country Ham and Poached eggs, both of which were delicious. Sharon, or waitperson, patiently explained several selections and options. She was courteous, personal, professional, and polite. Sharon, thank you for serving up delicious, fresh, hot meals. We will celebrate our anniversary next Sunday, June 23rd, and dine at The Inn again. We made reservations and asked to be seated in your area. Sharon, thank you for your exceptional service today and for ensuring our meals were delicious fresh and hot. Cindy and I look forward to seeing you next Sunday. Regards, Damon E Gates read more

Careful....when you pay high prices, you expect consistent service. Not what we encountered. We stayed in a tavern room and room was nice enough. Ice machine didn't work and 3 calls to front desk, we were finally able to enjoy a cocktail in our room. Christiana Campbell Tavern was disappointing from the weak drink, to terrible service . Food was ok but for the prices? Kings Arms tavern was much better service, drinks, food and overall experience. Our waiter Martin was exceptional. We rate all these things because we had a package. read more

We just left the inn and I miss it already! We had the BEST stay. The staff was friendly, helpful and courteous, the rooms were clean, the beds are comfortable. The restaurants were wonderful as well. We have already booked to come back in December! read more

Beautiful location but the organization has seriously eroded since post-COVID. All of the little aspects that made it a luxury stay seem to have been replaced with overwhelmed staff and lack of management. This used to be a nice treat but there are more affordable, better service provider alternatives in the area now. Hopefully they can recover what has been lost, but I'm not too hopeful. The spa is wonderful however and I highly recommend it, but bring back the snacks! read more

The crown jewel of historic Williamsburg. Visited by Presidents, dignitaries, executives, honeymooners, history buffs for years, it captures the history of the surroundings and infuses it with luxury. If just dining at the inn, the fare is traditional and exquisite, with something for most tastes and palates. Step out of the norm and cherish the majesty of the Williamsburg Inn - you remember it always. read more

We went to the Terrace Restaurant across from the Rockefeller Room. I ordered a Whiskey Hot Toddy. It was a bit strong for me. I then ordered the Rum Hot Toddy and it was just right. Warm cider with a slice of lemon and a cinnamon stick. $13.00 for the drink. Then I had the Wagyu burger with onion relish, homemade pickles, Gouda cheese, topped with fresh greens. It was very tasty but the fries with it weren't memorable. I asked for ketchup and never got it. The server was HORRIBLE! She had a terrible attitude and was constantly trying to rush us. It ruined my experience! I'm not looking forward to ever returning. I gave her less than 10% for a tip and I rarely do this. I really did not care for that young woman and I cannot understand how she makes money with her attitude! We were there on Sunday December 8th. read more

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One of the worst places we have ever eaten at. We are local and continually try to "give it a try." Two nights ago it took us TWO AND A HALF HOURS to be served. 45 minutes to get menus. When the food was served half of the meals where cold. The most amazing thing was that IT WAS NOT BUSY. For my wife and I the tab was $180. ( split a salad, 2 glasses of wine, 2 beers, burger and a pizza). Worst service I have ever had. The last time we where there the manager grabbed us and asked "are you walking out on your bill?" You want to eat here. You are crazy. read more

The hotel and grounds are truly beautiful,the service and food are always great. Unfortunately the outdoor spaces of this property and The Griffin Hotel adjacent to the inn,are often not in a tidy appearance for these hotels. Outdoor often is left in dissaray,glasses and napkins left outdoors overnight and upholstered seating is usually a mess as well. No one is check8ng these areas so guests can use them. read more

Very nice upscale dinner place. Food was excellent and service was excellent. I would highly recommend this place. read more

This is one of the nicest places we've ever stayed. We enjoy traveling "well" and have stayed on a great number of 5-star properties. The Inn at Williamsburg is right at the top. The hospitality and warmth of the staff are unparalleled. The appointments and finishes throughout the hotel are beautiful (we didn't say in the room but we even got a peak into the Queen Elizabeth suite). The food was delicious and the concierge helped us plan the perfect itinerary for the park! If only they could have turned down the heat and humidity outside (it was COOKING HOT the whole time we were in Virginia - LOL). We will most certainly be back! THANK YOU. read more

This is where all the good food is hiding in Williamsburg. Best brunch in town! The service and grand finale were well worth the price!!!

I stayed at the Inn 50 years ago and it is as grand and wonderful today as it was back then. Impeccable service in a wonderful location. Unfortunately, due to COVID-19, it everything was open and maid service is limited. Understandable however. We will be back next year for sure! read more

Check in was very poor. An older gentleman who has worked there for 40 years was very helpful but others we dealt with were rude and dismissive. We spoke with several people when making the reservation about the package upgrade and made it clear it was for our wedding weekend as well as making a note in the online booking that we needed to get into our room on time for our rehearsal dinner. Nothing was done for us. When our room was finally ready after 7 pm (unacceptable after traveling a great distance to stay at the Inn for a promised 4 pm check in), we returned after our rehearsal dinner with me wearing a white dress and the evening front desk staff asked me how I was associated with this booking. LOL. You can imagine how that came across after multiple, repeated attempts to communicate the nature of the weekend. I wish we could recommend others to stay at the Inn without hesitation as the room was comfortable and every need was attended to after check in but we cannot. It soured our big weekend and we will unfortunately remember how the desk staff seemed to have no idea who their guests were despite constant communication about it. Very disappointed. read more

Unfortunately I needed to cancel my reservation. I was hoping to stay there in the future. I called a few weeks ago and the reservations agent tried to get me to rebook. I didn't have dates yet I asked for a refund of my deposit. I never received an email cancellation nor a refund. I contacted them again. They claim it was canceled but refused to give me proof. I explained the credit never came through. They transferred me to the front desk that blamed American Express. I asked again for proof. Never received it. I had to call American Express and dispute the initial charge. Not very comforting. read more