The Amtrak station in Longview has been my home station for many years, and I've traveled through…read moreit countless times. I love the history of the building, and I appreciate that the city has worked to preserve such a beautiful piece of its past. I've always felt safe in the area and have never had any problems while arriving or departing. Most of the time I don't check luggage, so I haven't had much interaction with the station staff. Unfortunately, my experience during my most recent trip a few months ago was disappointing. I needed to check several bags and, as a person with a disability, I required a little extra assistance. The staff member on duty was rude, unhelpful, and did not provide the assistance I needed. From what I could tell, she was the only employee working at the station, so there was no one else available to ask for help. Despite this negative experience with customer service, I still appreciate the station itself for its historic charm, convenient location, and the many positive trips I've had over the years. I only hope Amtrak improves its customer service and ensures that passengers with disabilities receive the assistance they deserve.

The station may have completed restoration for accessibility. However it seems the ceiling is in…read moreneed of repair to improve overall condition and appearance. The bathroom needs to be updated also.

This station serves the city of Texarkana and it's neighboring areas. The Texas Eagle passes…read morethrough this station regularly servicing from Chicago to San Antonio and connecting to Los Angeles and New Orleans.

nice ride to Dallas. They were delayed over 2hours and caused a bunch of problems for me but the…read moreactual ride was ok. They have food and alcohol on board but you can bring your own. Kids can be loud and all over the place on here. I took my 4 year and he wasn't interested in looking out the window so make sure you have games, toys and activities for the little ones.

I will never use this taxi service again. I was absolutely appalled at what they think passes as…read more"customer service" here. They were extremely rude, unprofessional, and downright mean. I wouldn't ride in one of their taxis again even if THEY paid ME. AVOID THIS COMPANY AT ALL COSTS!

I agree with previous review. As I'm typing this I have been waiting in them for over an hr when…read morethey said it would take 30 mins. Idk if these folks are under staffed or what but lying is not customer service!!! Wouldn't use them again

Greyhound is no longer at this location. They closed down their physical building and opted to…read moremove-in to the Pony Express building about 10 minutes away. Greyhound in Marshall is hit or miss. I've had them be late and oversell their tickets, telling family members to drive 30 minutes to Shreveport to pick up the next bus. But on the other hand, I've had effortless transactions with them too. Not consistent but they are inexpensive.

Our family rode the Piney Woods Express in the Presidential Car, and it was the perfect finale to…read moreour East Texas vacation. We booked seats in the Presidential Car, "Miss Joyce," and the experience was outstanding from beginning to end. The car features a comfortable mix of couches and chairs, with seating selected when you book your tickets. It created a relaxed atmosphere that made the four-hour excursion feel special without being overly formal. Our train attendant, Miss Joyce, was absolutely wonderful. She was warm, welcoming, and attentive throughout the trip, and it's easy to see why the car proudly bears her name. When we arrived at our seats, each passenger had a complimentary bottle of water and a snack box filled with watermelon, grapes, pretzels, and cheese cubes. The trip began with a champagne toast for the adults and sparkling apple cider for those who preferred it, which was a fun touch that made the experience feel like an occasion. Additional drinks, candy, and popcorn were available for purchase throughout the ride, and the attendants happily took orders and kept a running tab, making everything very convenient. During the stop in Rusk, we had time to stretch our legs and enjoy lunch. A converted railcar serves as a concession stand, offering items like hot dogs, nachos, chicken salad sandwiches, hoagies, and pulled pork sandwiches, with the option to purchase meals that include chips and a drink. There are picnic tables available, or you can take your lunch back to the train while it's parked at the station. We later learned that meal pre-orders are available, although we didn't notice that information when booking our tickets. The return trip to Palestine was a little quicker but just as enjoyable. From departure at 11:00 a.m. until our return around 3:00 p.m., the entire excursion was relaxing, scenic, and very well organized. If you're looking for a unique family outing in East Texas, we highly recommend upgrading to the Presidential Car. Between the comfortable seating, thoughtful amenities, excellent service, and beautiful scenery, it was an experience we'll remember for a long time.

My wife and I drove up from Austin for an overnight trip to Palestine, Texas, to take the evening…read moredinner train ride on the Texas State Railroad. We sat in the skylight car. Our experience was okay, but just okay. The train car was comfortable, though noticeably dated and in need of some freshening up. The bathroom was unpleasant -- no soap, no paper towels -- and it felt like the cars hadn't received any real attention in years. The train ride itself was pleasant enough, but too long for what it offered. The scenery consists mostly of trees lining both sides of the track, with occasional glimpses of meadows. Nothing dramatic. The train crept along at a snail's pace -- more, I suspect, to fill time than for any safety reasons. The midpoint stop was the highlight of the trip. We had dinner with live music in a lovely setting near a small lake -- genuinely enjoyable. However, the scheduled 1¼-hour stop stretched to nearly 1¾ hours, as we sat on the train for almost 30 minutes without moving before heading back. We arrived over 15 minutes later than scheduled. A few other notes: the train has no Wi-Fi, and the entire three-hour ride is accompanied by piped-in 1940s big band music. The first 30 minutes were fine; after that, it became tedious. Overall, I'd give this experience a 3 out of 5 -- and that's being generous, given the price.

I've been here 3 times and it's a good experience! The people are nice, especially the person that…read moreruns the station named Martha. She is a sweet lady and lets me railfan here in Mineola.

Mineola train station. Historical and nice and quaint. My train was late but the facility was…read morenice. Nothing fancy but lots of historical things to look at in he museum.

Only take greyhound if you have ZERO options and LOW money.!…read moreStinky druggy customers, small overhead space, aggressive drivers, scary departure statues, etc! I wish I could have afforded not to use greyhound, although I'm appreciative of the service it obviously attracts a certain crowd.

0 Stars would be better. This is for Greyhound Service in general. But beware if you are trying to…read moreget your UT Tyler student to Dallas for a flight! His ticket was cancelled without us being notified until he was at the bus station. No help was given on how to get him to the airport. Very stressful and completely unacceptable. We were told the bus was late at first and to have him wait; then we were told it had been cancelled. Ridiculous and unreliable!

This bus station here in Longview Tx is not opened for business but yet greyhound taking your money…read morehave you standing in the cold weather because the station is close at least could have had a temporary station