I rode Amtrak first time from Chicago to Texas and received extremely poor customer service. I was…read morelooking forward to dining in dining car with my family for 4 meals. However the wait staff was rude upon me inquirying what is on the menu. From his rude response I decided not to dine in dining car the whole trip and eat from cafe. Also there was no running water in the morning to brush teeth or wash hands after using bathroom. Overall experience is a 1 star. Worse off NO Wi-Fi it shows Amtrak Wi-Fi but it does NOT work. I had to purchase data from my cell phone company to create hotspot

Two trains a day, one in each direction, about 12 hours a part. Not a very busy location, but its…read moreyour typical southern hospitality from a small town.

The station may have completed restoration for accessibility. However it seems the ceiling is in…read moreneed of repair to improve overall condition and appearance. The bathroom needs to be updated also.

The Bus service was great going. I got a little old woman named Marie picking me up by the bus from…read moreLongview to Houston and boy this driver was rude. My only complaint? Helen Marie saw my canned energy drink "Bang Energy" and said she had a strict no can rule. Like what the hell is that? Can lives matter too! Told me to walk my ass off the bus and put it in the trash. Alright Marie be a jerk like that. Did she walk to the end of the bus and tell EVERYONE TO DUMP THERE damn cans ? No the hell she didn't! She was. An old crusty asshat about it. I'd rather drive than use this bus next time she needed her morning coffee get off your 24/7 can rule high chair Marie. "Texas Eagle" or "Lonestar Coaches Inc" is owned and run by Amtrak to get people to their destinations. I rode the Lonestar coach. DAMN you Mad Cow MARIE Kiss my Cans.

I will never use this taxi service again. I was absolutely appalled at what they think passes as…read more"customer service" here. They were extremely rude, unprofessional, and downright mean. I wouldn't ride in one of their taxis again even if THEY paid ME. AVOID THIS COMPANY AT ALL COSTS!

I agree with previous review. As I'm typing this I have been waiting in them for over an hr when…read morethey said it would take 30 mins. Idk if these folks are under staffed or what but lying is not customer service!!! Wouldn't use them again

Greyhound is no longer at this location. They closed down their physical building and opted to…read moremove-in to the Pony Express building about 10 minutes away. Greyhound in Marshall is hit or miss. I've had them be late and oversell their tickets, telling family members to drive 30 minutes to Shreveport to pick up the next bus. But on the other hand, I've had effortless transactions with them too. Not consistent but they are inexpensive.

This bus station here in Longview Tx is not opened for business but yet greyhound taking your money…read morehave you standing in the cold weather because the station is close at least could have had a temporary station